Back to Top

Tech, Web, Cloud & Cabling Services

Category: Quick Reference Guides

Quick Reference Guides Category

5 Ways to Prep for Hurricane Season

Hurricane season is from June 1 through November 30.  On October 29, 2012 the East Coast was hit with Hurricane Sandy.  Many businesses are still recovering and rebuilding from the largest Atlantic Hurricane on record.  Power outages, high winds and flooding affected many areas in New Jersey and New York.

The Small Business Administration and Agility Recovery hosted “Protect Your Business This Season” webinar.  

oct29_sat

Below are five steps to protect your business before a disaster like Hurricane Sandy:

Evaluate Risks

All types of risks exist such as environmental disasters, organized disruption, loss of service, equipment failure and many more.  Assess your company building for risks (inside and outside).  Also, assess business losses during and after a disaster strikes.

Calculate the cost of interruption

Calculating for  “post-disaster”  consists of many different scenarios.  Creating a plan for up to six months of interruptions for your company.  Another major concern is to design a backup plan with secondary vendors in case all primary vendors cannot provide their specific services. 

Insurance Coverage

Consult with your agent and an insurance expert when buying insurance for your business.  Insurance policies vary, it is important to design a policy that best fits your needs.

Create a communication plan

Gather primary and secondary e-mail addresses for all employees, contractors, vendors and customers to put an e-mail alert system in place.  Businesses could also use Social Media to alert public before and after a disaster.

Telework Policy

If a disaster strikes, employees may not have the ability to travel to the office.  Setting up a Telework Policy will grant employees access to work from home.  This policy can be for all employees or specific employees.  

Need help preparing for Hurricane season?

Contact us at 856-745-9990 or click here.

 

5 Malware Tools and VR Terms to Know

There’s plenty of free, effective anti-malware protection available. Just don’t let it push your browser around.

Although malware was once predicted to become extinct, it remains a constant threat. Thankfully, countless tools are available to help protect your PC against such security threats—including the popular (and free) anti-malware products on this list.

: AVG AntiVirus Free

AVG AntiVirus Free (Figure A) provides protection for your computer, your browser, and your mail client. Like many other free products, AVG AntiVirus Free tries to sell you a paid license, which includes an enhanced firewall, anti-spam protection, and a few other features.

Figure A

AVG-SJTechies

Although AVG AntiVirus Free seems to do a good job protecting systems against viruses, you have to be careful about the options you choose when installing and configuring this product. Otherwise, AVG will attempt to “hijack” your browser by installing AVG Web TuneUp, changing your search page, changing your new tab pages, and changing your home page.

2: Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free (Figure B) offers basic protection against malware. There are two main things I like about this app. First, unlike some of the other free anti-malware products, it doesn’t try to change your browser settings or install unwanted toolbars. Second, it has a clean and intuitive interface that doesn’t leave you guessing about what to do.

Figure B

antimalware-SJTechies

The disadvantage to using Malwarebytes Anti-Malware Free is that unlike the premium version, it does not support real-time protection. You can scan your PC for malware at any time, but you won’t be alerted to infections in real time unless you upgrade to the paid version.

3: Avast Free Antivirus 2016

Avast Free Antivirus 2016 (Figure C) is probably the most comprehensive antivirus tool on this list. It offers 12 components, including Rescue Disk, Browser Cleaner, Web Shield, and File Shield. The installer lets you choose which components to install.

Figure C

Avast-SJTechies

During the hour or so that I used Avast Free Antivirus, it did not attempt to take over my browser or engage in any other obnoxious behavior. The software does, however, prominently display a warning message during the installation process telling you in no uncertain terms that Avast Free Antivirus 2016 collects personal information. At least it gives you a way to opt out of this data collection.

4: Panda Free Antivirus

Panda Free Antivirus (Figure D) is another free anti-malware solution that requires a bit of caution during the installation process—otherwise, Panda will install a browser toolbar and change your home page and your default search provider.

Figure D

PandaAntivirus-SJTechies

The free version of Panda Antivirus offers real-time protection against malware, but it does try to get you to upgrade to the paid version. That version, which Panda refers to as the Pro Edition, adds a firewall, Wi-Fi protection, and VIP support.

5: YAC

YAC (Figure E) stands for Yet Another Cleaner and—you guessed it—it’s yet another free tool for blocking threats and removing malware from an infected system. It offers a simple, easy-to-follow interface, and it doesn’t try to hijack your browser (which is a personal pet peeve, in case you hadn’t noticed). In fact, the software gives you a way to lock your browser settings so that your preferred home page, default browser, and default search engine can’t be changed without your consent.

Figure E

YAC-SJTechies

In addition to its basic anti-malware capabilities, YAC includes some nice extras, such as a tool for speeding up your computer, an uninstaller, and an ad blocker. The primary disadvantage to using YAC is that you have to upgrade to the paid version if you want to receive real-time protection. Otherwise, you’ll have to initiate anti-malware scans manually.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

49% of Businesses Hit by Ransomware

Ransom is the top motivation behind cyber attacks, according to a report from Radware, and IT professionals are most concerned about data loss. Here’s what you need to know.

Nearly half of businesses report that they were the subject of a cyber-ransom campaign in 2016, according to Radware’s, Global Application and Network Security Report 2016-2017.

Data loss topped the list of IT professionals’ cyber attack concerns, the report found, with 27% of tech leaders reporting this as their greatest worry. It was followed by service outage (19%), reputation loss (16%), and customer or partner loss (9%).

Malware or bot attacks hit half of all organizations surveyed in the last year. One reason for the pervasive attacks? The Internet of Things (IoT). Some 55% of respondents reported that IoT ecosystems had complicated their cybersecurity detection measures, as they create more vulnerabilities.

Ransomware attacks in particular continue to increase rapidly: 41% of respondents reported that ransom was the top motivator behind the cyber attacks they experienced in 2016. Meanwhile, 27% of respondents cited insider threats, 26% said political hacktivism, and 26% said competition.

While large-scale DDoS attacks dominated the headlines of 2016, this report found that only 4% of all attacks were more than 50 Gbps, while more than 83% of DDoS attacks reported were under 1 Gbps.

“One thing is clear: Money is the top motivator in the threat landscape today,” said Carl Herberger, vice president of security solutions at Radware, in a press release. “Attackers employ an ever-increasing number of tactics to steal valuable information, from ransom attacks that can lock up a company’s data, to DDoS attacks that act as a smoke screen for information theft, to direct brute force or injection attacks that grant direct access to internal data.”

Despite the growth in attacks, some 40% of organizations reported that they do not have an incident response plan in place, the survey found.

The report listed five cybersecurity predictions for 2017:

1. IoT will become an even larger risk. The Mirai IoT Botnet code is available to the public, making it more likely that cyber criminals of all experience levels are already strengthening their capabilities. “In 2017, exponentially more devices are expected to become targeted and enslaved into IoT botnets,” the press release stated. “IoT device manufacturers will have to face the issue of securing their devices before they are brought to market, as botnet attacks from these devices can generate large-scale attacks that easily exceed 1 Tbps.”

2. Ransomware attacks will continue to grow. These attacks will target phones, laptops, and company computers, and will likely take aim at healthcare devices such as defibrillators in the future, the press release stated.

3. Permanent Denial of Service (PDoS) attacks on data centers and IoT operations will rise. PDoS attacks, sometimes called “phlashing,” damage a system to the degree that it requires hardware replacement or reinstallation. These attacks are not new, but Radware predicts they are likely to become more pervasive in 2017 with the plethora of personal devices on the market.

4. Telephony DoS (TDoS) will become more sophisticated. These attacks, which cut off communications in a crisis, “could impede first responders’ situational awareness, exacerbate suffering and pain, and potentially increase loss of life,” the press release stated.

5. Public transportation system attacks will rise. As cars, trains, and planes become more automated, they also become more vulnerable to hackers, Radware stated.

You help your business avoid ransomware attacks and other cyber threats by keeping software up to date, backing up all information every day to a secure, offsite location, segmenting your network, performing penetration testing, and training staff on cyber security practices.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

3 Ways to Boost Password Security

The must-read IT business eNewsletter

Encrypted passwords

“There is no such thing as perfect security,” says Jim Waldron, Senior Architect for Platform Security at HP. If you can access a website or server, consider it vulnerable to security breaches. That’s why so many businesses account for fraud in their business models—they expect to lose a certain amount each year to security leaks, lost IP, and more.

While you can never be 100% secure from hackers while connected to the internet, there are steps you can take to help protect your personal and professional data. All you need to do is activate features that are increasingly common (or easy to manage) on modern business-class PCs: Multi-factor authentication, client-based user authentication, and password best practices.

Multi-factor authentication
Multi-factor authentication is a simple but effective security system that involves the use of at least two factors (or methods) of authentication. It groups different factors together so that even if one is compromised, the data remains protected. Under this system, factors are divided into three domains:

HP support

 

  • Something you know: Password, PIN, etc.
  • Something you have: ATM card, smartcard, etc.
  • Something you are: Fingerprint, iris, etc.

For multi-factor authentication to be successful, you want to pull from at least two different domains, with a maximum of three domains. A common example of multi-factor authentication is when you withdraw cash from an ATM. To do so, you insert your ATM card (something you have) and enter your PIN (something you know). Without both factors you can’t access your account—and neither should anyone else.

Businesses are taking notice too, and multi-factor authentication’s popularity is rising. In 2014, 37% of enterprise organizations surveyed used multi-factor authentication for the majority of their employees, and that number is expected to grow to 56% by 2016.

What you can do now
If you have a business-grade PC, chances are your PC already includes the technologies you need to start using multi-factor authentication. In fact, HP offers multi-factor authentication on all of its business PCs. Consult your manual or HP Support, and identify the factors your PC supports in addition to traditional passwords, such as fingerprint or smartcard readers. Just make sure to choose factors from separate domains.

Client-based user authentication
Every time you log into a system, your identity needs to be authenticated by that system. This process occurs one of two ways: server-side authentication or client-based authentication. With server-side authentication your unencrypted information—such as your password or fingerprint—is sent to a server where it is compared against that server’s records. With client-based authentication, the authentication process—e.g., “Does this fingerprint match the one in our records?”—is performed on the client device, such as your work PC.

While client-based authentication is not as common as its counterpart, it is far more secure. In fact, “In almost all authentication scenarios it is preferable to perform the direct authentication on the client and then communicate an ‘Identity Assurance’ to the relying party,” says Waldron.

Everyone wins when it comes to client-based authentication. The client no longer has to send unencrypted, private information over the internet or store that information on another party’s server, while the relying party no longer has to store sensitive client information on their server—reducing the amount of information that can be stolen if and when a hack occurs.

What you can do now
One of the easiest ways to use client-based authentication is with a hardened fingerprint sensor. The sensor authenticates your fingerprint directly in the hardware, rather than sending it to a server or hard drive, and returns a key that can be used to decrypt password vaults.

Password best practices
As we’ve mentioned before, passwords aren’t perfect. While implementing and using the above features might not seem practical for some of us, everyone can benefit from following basic password best practices. They are quick to implement, and can save you a lot of hassle down the line.

To make the most of your password security, your passwords should be:

  • Long—at least 16 characters. Use a password manager to store unique passwords and fill out log-in forms so that you don’t have to memorize them.
  • Complex—containing symbols, numbers, uppercase letters, lowercase letters, and spaces (if possible)
  • Unique—only use a password once, don’t recycle or repeat across accounts
  • Short-lived—the National Cyber Security Alliance suggests changing your password every 60 days
  • Difficult to guess—avoid common words found in a dictionary, all or part of your name, repeated letters, or combos that align to your keyboard layout, such as “QWERTY” or “123456”

If you are uncertain whether your password is secure enough or if it meets enough of the criteria above, there are several reliable services that will check your password strength for you. Microsoft’s Safety & Security Center offers a free password checker you can access through your browser, while Mac users can access Apple’s Password Assistant through the Keychain Access utility.

What you can do now
The first thing you can do—right this second—is revise your most important passwords to align with password best practices. That includes your work accounts, personal email, bank accounts, and any other services that contain sensitive data. If you need help remembering your new passwords, consider using a password manager such as HP Password Manager. That way you only have to authenticate once to gain access to all your systems. You can also adopt a system to make your passwords easier to remember. Using acronyms, for example, you can turn the phrase “I was born in 1986 and my parents still live on Lake Street!” into “Iwbi1986ampsloLS!”—creating a strong password that’s easy to remember.

Passwords are changing, and while they will never be perfect, they can still provide an effective first layer of defense against hackers and ne’er do wells. The above features and techniques are increasingly common on modern business PCs, making it easier than ever to protect your private data. All you have to do is use them.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

10 Ways Office 2016 Boosts Productivity

Microsoft wants Office 2016 to be the last office productivity suite you will ever need. Here are 10 things you should know about how it plans to make that happen.

Microsoft Office 2016

On September 22, 2015, Microsoft released Office 2016 to the masses. At first glance, you may not notice much has changed since Office 2013. But when you look deeper, you will find some interesting and productivity-enhancing differences.

For years we’ve been promised wonderful benefits from cloud computing, and Microsoft Office 2016 is trying to deliver on those promises. It’s designed to meet our expectations of what a cloud-based, mobile-ready productivity suite can and should be. Only time will tell if Office 2016 actually delivers the goods, but the initial reviews are promising.

Here are 10 things Microsoft Office 2016 offers as it aspires to be the last productivity suite you are ever going to need.

1: Real-time co-authoring

Co-authoring has been around for a long time for many Office apps, but with Office 2016 that collaboration can now take place in real time. That means you will be able to see what your co-conspirators are doing in a Word document or PowerPoint presentation as they do it—and conversely they will be able to see what you are doing. It won’t even matter where you are or what device you are using.

2: OneNote notebook sharing

OneNote is one of the most useful applications available in Microsoft Office, and it is also one of the least appreciated. Office 2016 allows you to share a OneNote notebook with as many people as you want. And because OneNote works with text, images, worksheets, emails, and just about any other document type you can think of, it can be a great central resource for a team working on a project. That is, if they know to use it.

3: Simplified document sharing

Office 2016 simplifies sharing of documents by adding a Share button to the upper-right corner of your Office apps. Clicking that button will give you one-click access to share your document with anyone in your contacts list. You don’t even have to leave the document to do it. That does sound pretty simple.

4: Smart attachments

If you’re like me, you have to send email attachments just about every day. In previous versions of Office, adding attachments to an email required you to navigate to the location where the document was stored. You can still do that in Office 2016, but if the document in question was one you worked on recently, it will now show up in a list of shareable documents right there in Outlook. Essentially, Office 2016 keeps a universal recently worked on list for you.

5: Clutter for Outlook

Like most of us, you probably get a ton of email every day. Wading through the Outlook inbox to prioritize each email takes time and hampers your ability to be productive. Office 2016 adds a new category to your inbox triage toolbox, called Clutter. You can designate certain emails as low priority and they, and future similar emails, will be deposited automatically into a Clutter folder in Outlook. So now you have four categories for email: important, clutter, junk, and delete.

6: Better version history

Collaboration and creativity can be a messy process, with shared documents changing drastically over time. Office 2016 compensates for potentially lost ideas by keeping past versions of documents and making them available directly from Office applications under the History section of the File menu.

7: New chart types in Excel

The ability to visualize data with an Excel chart has always been a welcome and powerful capability. However, the list of available chart types found in previous versions of Excel needed an update. Office 2016 adds several new chart types to the templates list, including Waterfall, which is great chart if you like to track the stock market. Other new chart types include Treemap, Pareto, Histogram, Box and Whisker, and Sunburst.

8: Power BI

Between the release of Office 2013 and Office 2016, Microsoft spent a great amount of time and capital acquiring technologies that shore up its business intelligence and analytical applications. Power BI, a powerful analytics tool, now comes bundled with your Office 365 subscription. Knowing every little detail about how your business is running is essential information, and Power BI can bring it all together for you.

9: Delve

Delve is another new tool that comes with an Office 365 subscription. The best way to describe Delve is as a central location that gives you access to everything you have created, shared, or collaborated on using Office 2016. It is another recently worked on list, only this version of the list is stored in the cloud—so you can access it from anywhere with any device using the Office 365 Portal.

10: Purchase choices

Office 2016 is generally available only as a subscription. Even if you buy a boxed version of Office 2016, you are buying access to an annual subscription, with one exception. If you purchase the Office Home & Student 2016 box, you pay a one-time fee of $149.99 for just the basic Office apps.

Microsoft has definitely stacked the deck so that the best bang for the buck is a subscription to Office 365, which includes Office 2016 plus all the cloud services. Businesses should be looking at one of the Office 365 for Business subscriptions. It is also going to be your best deal.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

11 Ergonomic Gadgets Your Body Will Love

If you spend most of your day at a desk, any one of these tech tools will make your work station more comfortable and give your body some much-needed relief.

Ergonomics – they do a body good
Ergonomic-Gadgets

Do you work long hours on your computer? If so, we know the feeling and have identified a list of gadgets that you can use at your workstation, and which offer the necessary support and comfort as you work. While some may require making some adjustments or take some getting used to, your body will grow to love any of these devices — in the form of reduced aches and pain.

Kensington SmartFit Conform Back Rest
Kensington-Smartfit-back-rest

If you don’t have an ergonomic chair, the Kensington SmartFit Conform Back Rest lets you convert a plain office chair into one. The attachment fits onto most chairs with a back, and delivers support for your spine and lumbar using two ventilated back panels resting on four independent springs. The fit can be slightly adjusted for support that is highly comfortable, while the fabric itself can be removed for washing.

Price: $60

[ Find it on Amazon ]

Microsoft Sculpt Ergonomic Keyboard
Microsoft-Ergonomic-Keyboard

The Microsoft Sculpt Ergonomic Keyboard sets a new standard for the support and comfort of your wrist for those who type a lot at work. The split keyboard layout and arc shape of this wireless keyboard helps keep hands and arms in a relaxed position to significantly reduce the risk of repetitive stress injuries. The numeric keypad comes as a separate device so right-handers can hold their mouse at a more accessible angle. Though the keyboard does take some getting used to, you’re soon be wondering why you ever settled for the cramped layout of a normal keyboard.

Price: $81

[ Find it on Amazon ]

Microsoft Natural Ergonomic Keyboard 4000
Microsoft-Ergonomic-Keyboard-4000

The Microsoft Natural Ergonomic Keyboard 4000 adopts a similar split keyboard layout and arc shape of the Sculpt Ergonomic keyboard, though in a more conventional wired keyboard design. In addition, it comes with additional multimedia buttons that can be customized to quickly access files, launch web pages and create hot keys shortcuts to get things done faster. A dedicated slider located in the middle of the Natural Ergonomic Keyboard 4000 also makes it easy to zoom in and out.

Price: $50

[ Find it on Amazon ]

Logitech MX Master
Logitech-MX-Master

The Logitech MX Master is a wireless desktop mouse that offers a sculpted design meant to support your hand and wrist in a comfortable and natural position. Aside from the usual plethora of technologies such as dual Bluetooth and RF wireless modes and support for pairing with up to three devices, the MX Master also comes with a couple of additional capabilities that should reduce wrist fatigue. For example, a speed-adaptive scroll wheel makes scrolling through long documents easier than ever with its ability to automatically shift between normal “click-to-click” scrolling to hyper fast scroll, while a thumb wheel offers side-to-side scrolling.

Price: $100

[ Find it on Amazon ]

Kensington Expert Mouse Wireless Trackball
Kensington-Trackball

Users who find that a normal mouse just doesn’t cut it for them will appreciate the use of a trackball-based solution such as the Kensington Expert Mouse Wireless Trackball. The giant trackball help keeps wrist and hand movement is kept to a minimum, and uses optical tracking technology for smooth control. Notably, the Expert Mouse Wireless Trackball works just as well for right-handed and left-handed users, while a scroll ring positioned around the trackball also makes it easy to scroll up and down lengthy documents or Web pages.

Price: $100

[ Find it on Amazon ]

Microsoft Sculpt Ergonomic Mouse
Microsoft-Ergonomic-Mouse

Shaped almost like a slightly squashed softball, the Microsoft Sculpt Ergonomic Mousewas created to offer a more natural hand, wrist and forearm posture. While its ergonomic design may take get some getting used to, the Sculpt Ergonomic Mouse is arguably more like a normal mouse than some of the other vertical mouse designs on the market. A thumb scoop is positioned to help maintain the correct hand and wrist position, while the scroll wheel supports four ways scrolling: Left, right, front and back.

Price: $60

[ Find it on Amazon ]

Swiftpoint GT Mouse
Swiftpoint-GT-Mouse

The Swiftpoint GT mouse is a compact, travel-friendly mouse designed to reduce fatigue caused by your normal portable mouse. The Swiftpoint GT’s pen-like grip is more natural than the claw grip that is necessary for many of the travel mouse out there, yet is small enough to be used on your laptop next to the touchpad. Moreover, it has a touch surface that enables a full range of touch gestures such as swiping, flicking and zooming. You can also easily “park” the Swiftpoint GT on your laptop when moving between meetings with its included magnetic clip.

Price: $149

[ Find it on Amazon ]

Kensington SmartFit Mouse Pad
Kensington-Smartfit-Mouse-Pad

The Kensington SmartFit Mouse Pad is created to combat improper positioning of one’s wrist when using a mouse. It comes with a soft gel support to relief pressure points on the wrist, and stands out from your run-of-the-mill mousepad by how its height can be adjusted with the use of removable inserts. A nonskid base adds stability, while an anti-microbial surface to resist strains and odors to set the SmartFit Mouse Pad further apart from the rest.

Price: $20

[ Find it on Amazon ]

Ergotron WorkFit-P, Sit-Stand Workstation
Ergotron-Workstation

Laptop users looking to get off their butts in the office can consider the Ergotron WorkFit-P, Sit-Stand Workstation, an elegant height-adjustable laptop stand. Made of solid-aluminum construction, the WorkFit-P works like a standard monitor arm in how it can be quickly adjusted various positions – including for use while standing. The large surface has more than adequate space for a laptop and external mouse, and can also serve as an adjustable tray for writing or drawing with a graphics tablet.

Price: $299

[ Find it on Amazon ]

HiRise for MacBook
HiRise-MacBook

While its name suggests that it can only be used for a MacBook, the HiRise for MacBook is a height-adjustable stand that works just as well for other laptops. The beautiful brushed metal design aside, the stand lifts your laptop up to a half foot off the desk, bringing it to a more optimal height for your overstrained eyes. You will need a separate keyboard and mouse to work with your machine, but laptop’ keyboard and trackpad were never great for ergonomics anyway.

Price: $70

[ Find it on Amazon ]

Ergotron MX Mini Desk Mount Arm
MX-Mini-Desk-Mount-Arm

The Ergotron MX Mini Desk Mount Arm is a monitor arm that offers a slim profile without giving up on the expansive height adjustment range of full-fledged monitor arms, including full tilt, pan and rotation capability. This means you can set the ideal height and angle for optimal individual comfort, and adjust it as necessary to avoid the morning or mid-afternoon glare. The MX Mini Desk Mount Arm works with lightweight LCD monitors of up to 24-inches, as well as tablets such as the Apple’s iPad and Microsoft’s Surface.

Price: $315

[ Find it on Amazon ]

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

10+ Windows 7 services you may not need

If you evaluate your organization’s need for certain Windows 7 services, you may find that a number of them can be safely disabled.

Every version of Windows has shipped with a core set of system services that must run so that the system can perform basic operations. However, your organization may not necessarily need to have all the services running, and disabling unnecessary services can enhance performance and security. We’ve put together a list of 13 services you can disable on your Windows 7 systems that will probably not negatively affect your business operations at all.

Before you take drastic action, such as disabling a service on every PC in your organization, make sure that the service you’re disabling is not actually in use. This article makes a couple of broad assumptions: that your company doesn’t need to share Windows Media files and doesn’t use Windows 7’s HomeGroup features.

This is not a definitive list of services that can be disabled; these are just some obvious ones. Read carefully and make sure you test changes before deploying them across your organization.

1: IP Helper

Windows description: Provides tunnel connectivity using IPv6 transition technologies (6to4, ISATAP, Port Proxy, and Teredo) and IP-HTTPS. If this service is stopped, the computer will not have the enhanced connectivity benefits that these technologies offer. Why this can be disabled:Many organizations haven’t even started testing IPv6, much less fully deployed it. As indicated in the service description, the IP Helper service is leveraged in IPv4-to-IPv6 transitions.

2: Offline Files

Windows description: The Offline Files service performs maintenance activities on the Offline Files cache, responds to user logon and logoff events, implements the internals of the public API, and dispatches interesting events to those interested in Offline Files activities and changes in cache state. Why this can be disabled: If your organization doesn’t use the Offline Files feature found in both Windows client and server products, this service can be safely disabled. Obviously, if you are synchronizing files across the network, you shouldn’t disable this service.

3: Network Access Protection Agent

Windows description: The Network Access Protection (NAP) agent service collects and manages health information for client computers on a network. Information collected by the NAP agent is used to make sure that the client computer has the required software and settings. If a client computer is not compliant with health policy, it can be provided with restricted network access until its configuration is updated. Depending on the configuration of health policy, client computers might be automatically updated so that users quickly regain full network access without having to manually update their computer. Why this can be disabled: If you’re not doing network-based remediation or if you’re doing remediation with a third-party tool that doesn’t leverage the NAP client, this service can be disabled.

4: Parental Controls

Windows description: This service is a stub for Windows Parental Control functionality that existed in Vista. It is provided for backward compatibility only. Why this can be disabled:Corporate networks rarely used Vista’s Parental Control functionality. Further, this is a legacy service from Windows Vista.

5: Smart Card

Windows description: Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start. Why this can be disabled: If your organization does not use smart cards for authentication purposes, you can safely disable this service.

6: Smart Card Removal Policy

Windows description: Allows the system to be configured to lock the user desktop upon smart card removal. Why this can be disabled: If your organization does not use smart cards for authentication purposes, you can safely disable this service.

7: Windows Media Center Receiver Service

Windows description: Windows Media Center Service for TV and FM broadcast reception. Why this can be disabled: In most corporate environments, TV and FM broadcast reception on desktop computers is not considered a “business critical” item that needs support, and it’s often not allowed anyway. You can disable this service to save some resources.

8: Windows Media Center Scheduler Service

Windows description: Starts and stops recording of TV programs within Windows Media Center.Why this can be disabled: Likewise, there’s no need to record TV programs in a corporate environment.

9: Windows Media Player Network Sharing Service

Windows description: Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play. Why this can be disabled: On a corporate network, Windows Media Player doesn’t have nearly the place it might have on a home network. Disabling this service will have no impact on business activities.

10: Fax

Windows description: Enables you to send and receive faxes, utilizing fax resources available on this computer or on the network. Why this can be disabled: If your organization is not using a network-based faxing service, disabling this service will have no business impact.

11: HomeGroup Listener

Windows description: Makes local computer changes associated with configuration and maintenance of the homegroup-joined computer. If this service is stopped or disabled, your computer will not work properly in a homegroup and your homegroup might not work properly. It is recommended that you keep this service running. Why this can be disabled: It’s highly unlikely that a business organization — except a very small one — is using HomeGroups as a way to share resources on a network. It’s almost always safe to disable this service in a business setting.

12: HomeGroup Provider

Windows description: Performs networking tasks associated with configuration and maintenance of homegroups. If this service is stopped or disabled, your computer will be unable to detect other homegroups and your homegroup might not work properly. It is recommended that you keep this service running. Why this can be disabled: As noted above: Only very small organizations are likely to use HomeGroups to share resources on a network, so it’s almost always safe to disable this service in a business setting.

13: Tablet PC Input Service

Windows description: Enables Tablet PC pen and ink functionality. Why this can be disabled: The vast majority of PCs that are deployed to users do not have hardware that can leverage tablet-like capability. This service simply uses system resources with no possible benefit.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

10 Ways to Survive a System Outage

Fact: Something is broken – you need to get to work.

toolbox1.  Stay calm.

Remaining calm is the best strategy to surviving a system outage and keeping your focus on the current task.  Also, remaining calm will produce less emotional and techinical errors in a workplace.  

2.  Notify all users.

Proactively preparing for a system outage would include creating a Notification Plan based on different scenarios.  Using company e-mail, instant messaging, have a Co-Worker announce the outage or put a sign up saying “System is down.  Working on it now!”.

3.  Recruit a “buffer” to answer any questions.

After the initial notification, users will have many questions.  It would be ideal to recruit someone who is available to answers those questions, especially ETA questions.

4.  Be polite and understanding.

Remember to be polite and understanding when it comes to upset users.  In Step 1, keeping your focus on the current task to avoid making errors, also try to avoid “play-by-play” status updates.

5.  Documentation.

Always document each step of the recovery process.  Start with the initial problem or outage, followed by what you find, what commands you used, what errors you received and all attempts to fix the outage.  Lastly, document the steps that resolved the outage.

6.  Present the facts.

During the resolution process and the aftermath, always remain honest and present the facts.  If you caused the problem or outage, do not try to cover it up because it will complicate the process of resolving the outage.

7. Take your time.

Although, time is of the essense when system is down, take your time while troubleshooting.  If you are not sure what will resolve the problem, taking your time and implementing different solutions at a steady pace will allow you to narrow down the exact problem and resolution.

8.  Call Support.

Having product support is an essential tool for IT departments.  Calling support and submitting a ticket may consist of being on hold, waiting for a call back and sometimes an onsite visit can be a smart business decision.

9.  Stay positive.

Staying positive and continue building a knowledge of system events will prepare you for problem situations.  Having strong work relationships with co-workers will be useful for emergency situations.

10.  Be Prepared.

To be prepared for every system problem is almost impossible.  Continue building a knowledge of your environment is the strongest way to prepare for problem situations, previously mentioned in Step 9.

 

10 ways to speed up Windows 7

You don’t have to live with a Windows 7 machine that’s becoming unbearably slow. Here are 10 basic steps that will optimize system performance.

With Windows 7, Microsoft did a really good job making the system perform well. However, over time, Windows 7 systems can slow down and need some care and feeding to regain their former glory. Further, some Windows 7 features can be leveraged to improve overall system performance. In this article, we will outline 10 steps you can take to boost the performance of your Windows 7 systems.

1: Disable unnecessary services

Not every system service that is running on a stock Windows 7 machine is necessary. A number of services can either be disabled or modified to run only when needed. Once you make these changes, the service no longer has to consume system resources and the system no longer has to spend time starting the service.

2: Reduce the number of startup items

Windows 7 systems eventually begin to suffer under the weight of software that is installed in the normal course of business. Many software titles install more than is necessary and include helper applications designed solely to make the software start up more quickly or facilitate other communication (e.g., iTunes helper). And new software installations might add a permanent presence to the system tray, even if it’s not absolutely necessary for the system to function (Steam games, for example).

You could go through your system tool by tool and remove the offending software, but you might want to keep the underlying tool around and just prevent the helper from loading. This and more can be accomplished through the use of MSconfig, a tool that has long been a part of Windows. MSconfig allows you to selectively disable startup items and take other steps toward improving overall system performance.

To use MSconfig, go to Start and in the search box, type MSconfig. From the Startup tab (Figure A), you can disable items. Just be careful about what you choose.

Figure A

Disable items to improve overall system performance.

3: Remove the bloatware installed by vendors

Microsoft’s OEMs sometimes actively work against the Redmond behemoth and sully the company’s name. Nowhere is this more evident than in the case of what has become known as “bloatware.” In the never-ending race to the bottom of the PC market, lower cost PCs have had their profit margins bolstered by OEMs through the inclusion of mostly junk software – short-term trials and the like — that does nothing but add a few dollars of profit while bringing performance to a crawl. Frankly, this is one of the reasons that I believe that Microsoft’s Surface announcement, in which Microsoft noted that it would make its own device, is brilliant. The company needs to start with a clean slate in some ways (no pun intended).

If your PC shipped with a bunch of stuff you’ll never use, get rid of that software. Generally, you can go to Start | Control Panel | Programs And Features (Figure B) and remove software you no longer plan to use. If the software adds items to the startup process, getting rid of it will make the PC start faster and, ultimately, perform better overall.

Figure B

Use Programs And Features to remove unwanted software.

4: Keep viruses and spyware off your system

If you’re running Windows, you need to be running an anti-malware program to keep viruses and spyware off your system. Nothing will ruin good performance like a boatload of spyware. Our personal favorite (and free!) tool for combating malware is Microsoft Security Essentials. In my experience, it’s been successful in catching bad stuff while not significantly degrading system performance itself.

5: Check your memory

How much RAM do you have? Is your system consuming all or most of your RAM? Does the system page out to disk? If so, you’re suffering a massive performance hit, which can be solved by adding more memory to your PC.

6: Go solid state

Solid state is all the rage these days, and with good reason. It’s fast! More and more laptops and even desktops are moving to the technology because of the performance benefits. Solid state disks use memory cells from which data can be read very quickly, as opposed to the relatively plodding nature of rotational storage. By moving to SSD, you can give your Windows 7 system renewed life — and give yourself a whole new user experience.

7: Ensure that power settings favor performance

This one is easy! When you’re plugged in, configure Windows 7’s power plans to favor performance over power savings. When you choose to use Windows 7′ high performance power plan, you might increase the computer’s performance in some (but not all) circumstances. It really depends on the kind of work you’re doing and how often you allow the computer to sit idle.

To change power plans, go to Start | Control Panel | Power Options and choose your power plan settings (Figure C).

Figure C

Go to Power Options to choose Windows 7 power plan settings.

8: Keep your system defragmented (unless you’ve followed item 6)

If you’re using a traditional spinning disk in your Windows 7 system, you can keep your system operating at peak efficiency by periodically defragmenting the hard drive. If, however, you’ve opted to go with SSD-based storage, don’t do this. First, you won’t get any performance benefit and second, you’ll significantly reduce the life of that expensive SSD.

Disk defragmentation is scheduled to take place once per week, but you can change this by going to Start | Accessories | System Tools | Disk Defragmenter (Figure D). In addition to changing the schedule, you can run an on-demand defrag from here. You can also run a defrag from the command line instead of from a GUI.

Figure D

You can schedule a defrag in the Disk Defragmenter dialog box.

9: Disable or tune search indexing

Windows 7’s search is good, but it can also affect system performance. If you really need to run a tool at full tilt, you can disable indexing altogether. Or you can tune the indexer to meet your specific needs, possibly reducing its overall impact on system performance.

10: Use ReadyBoost

Perhaps you don’t want to jump into the solid-state game right away but would like some of the benefit that can be had from flash-based storage. Using nothing more than a USB stick, you can do so through a Windows 7 feature known as ReadyBoost. (Note that if you’re already using an SSD as your system drive, ReadyBoost won’t be available, since there would be no performance gain.)

ReadyBoost allows the system to make use of one of these speedy storage devices as a cache, improving overall performance of the system. The flash storage device that you choose to use for ReadyBoost should meet the following specifications set by Microsoft:

  • Capacity of at least 256 MB, with at least 64 kilobytes (KB) of free space
  • At least a 2.5 MB/sec throughput for 4-KB random reads
  • At least a 1.75 MB/sec throughput for 1MB random writes

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

 

10 Windows 7 Commands Admins Need

The command line is often the best place to resolve Windows 7 desktop problems. These basic commands will help speed your troubleshooting tasks.

PC troubleshooting is becoming less common in larger organizations, but consultants and techs in smaller shops still have to get their hands dirty identifying and fixing desktop problems. Oftentimes, troubleshooting Windows 7 means delving into the command line. Here are 10 fundamental Windows 7 commands you might find helpful.

1: System File Checker

Malicious software will often attempt to replace core system files with modified versions in an effort to take control of the system. The System File Checker can be used to verify the integrity of the Windows system files. If any of the files are found to be missing or corrupt, they will be replaced. You can run the System File Checker by using this command:

sfc /scannow

2: File Signature Verification

One way to verify the integrity of a system is to make sure that all the system files are digitally signed. You can accomplish this with the File Signature Verification tool. This tool is launched from the command line but uses a GUI interface. It will tell you which system files are signed and which aren’t. As a rule, all the system files should be digitally signed, although some hardware vendors don’t sign driver files. The command used to launch the File Signature Verification tool is:

sigverif

3: Driverquery

Incorrect device drivers can lead to any number of system problems. If you want to see which drivers are installed on a Windows 7 system, you can do so by running the driverquery tool. This simple command-line tool provides information about each driver that is being used. The command is:

driverquery

If you need a bit more information, you can append the -v switch. Another option is to append the -si switch, which causes the tool to display signature information for the drivers. Here’s how they look:

driverquery -v
driverquery -si

4: Nslookup

The nslookup tool can help you to verify that DNS name resolution is working correctly. When you run nslookup against a host name, the tool will show you how the name was resolved, as well as which DNS server was used during the lookup. This tool can be extremely helpful when troubleshooting problems related to legacy DNS records that still exist but that are no longer correct.

To use this tool, just enter the nslookup command, followed by the name of the host you want to resolve. For example:

nslookup dc1.contoso.com

5: Ping

Ping is probably the simplest of all diagnostic commands. It’s used to verify basic TCP/IP connectivity to a network host. To use it, simply enter the command, followed by the name or IP address of the host you want to test. For example:

ping 192.168.1.1

Keep in mind that this command will work only if Internet Control Message Protocol (ICMP) traffic is allowed to pass between the two machines. If at any point a firewall is blocking ICMP traffic, the ping will fail.

6: Pathping

Ping does a good job of telling you whether two machines can communicate with one another over TCP/IP, but if a ping does fail, you won’t receive any information regarding the nature of the failure. This is where the pathping utility comes in.

Pathping is designed for environments in which one or more routers exist between hosts. It sends a series of packets to each router that’s in the path to the destination host in an effort to determine whether the router is performing slowly or dropping packets. At its simplest, the syntax for pathping is identical to that of the ping command (although there are some optional switches you can use). The command looks like this:

pathping 192.168.1.1

7: Ipconfig

The ipconfig command is used to view or modify a computer’s IP addresses. For example, if you wanted to view a Windows 7 system’s full IP configuration, you could use the following command:

ipconfig /all

Assuming that the system has acquired its IP address from a DHCP server, you can use the ipconfig command to release and then renew the IP address. Doing so involves using the following commands:

ipconfig /release
ipconfig /renew

Another handy thing you can do with ipconfig is flush the DNS resolver cache. This can be helpful when a system is resolving DNS addresses incorrectly. You can flush the DNS cache by using this command:

ipconfig /flushdns

8: Repair-bde

If a drive that is encrypted with BitLocker has problems, you can sometimes recover the data using a utility called repair-bde. To use this command, you will need a destination drive to which the recovered data can be written, as well as your BitLocker recovery key or recovery password. The basic syntax for this command is:

repair-bde <source> <destination> -rk | rp <source>

You must specify the source drive, the destination drive, and either the rk (recovery key) or the rp (recovery password) switch, along with the path to the recovery key or the recovery password. Here are two examples of how to use this utility:

repair-bde c: d: -rk e:\recovery.bek
repair-bde c: d: -rp 111111-111111-111111-111111-111111-111111

9: Tasklist

The tasklist command is designed to provide information about the tasks that are running on a Windows 7 system. At its most basic, you can enter the following command:

tasklist

The tasklist command has numerous optional switches, but there are a couple I want to mention. One is the -m switch, which causes tasklist to display all the DLL modules associated with a task. The other is the -svc switch, which lists the services that support each task. Here’s how they look:

tasklist -m
tasklist -svc

10: Taskkill

The taskkill command terminates a task, either by name (which is referred to as the image name) or by process ID. The syntax for this command is simple. You must follow the taskkill command with -pid (process ID) or -im (image name) and the name or process ID of the task that you want to terminate. Here are two examples of how this command works:

taskkill -pid 4104
taskkill -im iexplore.exe

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

CALL US NOW!