Archives 2022

New Website Design – L&D Design and Construction

The Website Design team of South Jersey Techies has been constantly working on developing great looking websites using the latest web technologies. The most recent website developed by our team is for L&D Design and Construction located in Linwood, New Jersey.

L&D Design and Construction is an interior and exterior design business in the South Jersey area serving Atlantic and Cape May County. Lauren McBride is the owner and main designer who has a true passion for helping her clients achieve their functional and aesthetic goals for all indoor and outdoor spaces. Lauren is known for having a brilliant eye for design and understanding exactly what her clients are looking for.

L&D Design and Construction NJ

 

 

Have questions?

 

Our Web Design team is here to help. Call us at: 856-745-9990 or visit: https://southjerseytechies.net.

 

South Jersey Techies, LLC is a full Managed Web and IT Services Company located in Marlton, NJ providing IT Services, Managed IT Services, Website Design Services, Server Support, IT Consulting, VoIP Phones, Cloud Solutions Provider and much more. Contact Us Today.

Intuit Cyber Alert

Cyber Security

We have been alerted to a new Phishing scam that effects Quickbook and Intuit customers. Recently, Intuit published a security notice on their website warning customers of a Phishing scam which appears to be a direct email from Intuit’s customer service department using the domain of “intuit-solution”.  This sender is not associated with Intuit nor is it an authorized agent of Intuit. If you receive an email from this domain or any other email that appears suspicious, do not click on any links or attachments, do not reply to the email and do not forward it to anyone. It is recommended that you delete the email. If you mistakenly click or have already clicked on a link or downloaded something from the email, immediately (1) delete the download (2) scan your system using an up-to-date anti-virus program and (3) change your passwords. If you experience any issues and are worried you may have fallen subject to this scam, contact South Jersey Techies for immediate support.

Phishing is a cybercrime aimed to lure individuals into revealing personal information or expose them to downloads of malware that will infect their computer and networks. Phishing baits will impersonate real companies. The imposters are getting harder to spot and not all phishing scams work the same way.  You should never enter your username or password into a Login if you are not 100% confident of the source.  These scams are designed to retrieve sensitive information such as SSNs, credit card information and user names and passwords.

Following basic safety tips can help you keep your information safe:

  • Protect your computer with anti-virus software.
  • Keep your browser up to date and install any updates as they are pushed.
  • Contact your bank and any other financial institutions you use if you are a victim of identity theft. Check with your credit reporting agencies often and spot check for any inconsistencies.
  • Report any suspicious emails to your technology provider or third-party vendor so they may be tracked and logged.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Announcing Extended Support Hours

To better serve our customers, we are pleased to announce that beginning Tuesday, March 1st, 2022, we will be extending our regular office hours to 8am-8pm, Monday-Friday. We will continue to have emergency support technicians available after-hours from 8pm-8am and weekends.

We appreciate our clients’ loyalty to South Jersey Techies over the last 18+ years. Whether a new, existing or soon-to-be client, we value your support and business to our team. As our business has grown, so has our team. This has given us the capacity to extend our regular office hours to provide your company the best possible support throughout the day.

Our hope is that the new extended hours will be more convenient for some of your users and allow us to provide support to those users at the regular rate.

If you or someone from the team needs support during those hours, please email support at support@sjtechies.com or call (856) 745-9990 to get scheduled with a member of our team

L2TP VPN Connections Break as part of January 2022 Patch Tuesday

Update 1/28/2022: South Jersey Techies has released OOB updates to fix the Windows L2TP VPN connection issues.

Microsoft released Windows updates to fix security vulnerabilities and bugs as part of the January 2022 Patch Tuesday that came with fixes for six zero-day vulnerabilities and a total of 97 flaws.

These updates also included KB5009566 for Windows 11 and KB5009543 for Windows 10 2004, 20H1, and 21H1.

Problems are being reported rapidly from Windows 10 users and administrators who are trying to make L2TP VPN connections after installing the recent Windows 10 KB5009543 and Windows 11 KB5009566 cumulative updates and receiving the error below. L2TP VPN connections are being reported as broken when attempting to connect using the Windows VPN client by Windows users.

You will also receive an error code in the Event Log entries, code 789, stating that the connection to the VPN failed.

The bug is not affecting all VPN devices and seems only to be affecting users using the built-in Windows VPN client to make the connection. Some users have reported the bug affecting their Ubiquiti Site-to-Site VPN connections for those using the Windows VPN client. The bug also affects connections to SonicWall, Cisco Meraki, and WatchGuard Firewalls, with the latter’s client also affected by the bug.

How to fix the break?

Admins have been forced to remove the KB5009566 and KB5009543 updates, which immediately fixes the L2TP VPN connections on reboot.

However, you face the risk of removing all fixes for vulnerabilities patches released during the January 2022 Patch Tuesday when removing the update due to Microsoft’s bundling of all security updates in a single Windows cumulative update.

Weighing the risks of unpatched vulnerabilities versus the disruption caused by the inability to connect to VPN connections is something all Windows admins need to consider, carefully.

Microsoft’s January 2022 Patch Tuesday fixed numerous vulnerabilities in the Windows Internet Key Exchange (IKE) protocol (CVE-2022-21843, CVE-2022-21890, CVE-2022-21883, CVE-2022-21889, CVE-2022-21848, and CVE-2022-21849) and in the Windows Remote Access Connection Manager (CVE-2022-21914 and CVE-2022-21885) that could be causing the problems.

Unfortunately, there is no known fix or workaround for the L2TP VPN connection issues at this time.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

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