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Hosted Exchange Email: Quick Setup

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Win10 Available Starting July 29

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From today, Windows users will be able to reserve their upgrade to the new operating system, which has seen its icons revamped by Microsoft.

Microsoft’s next operating system will be available for PCs and tablets from 29th July – with existing Windows users able to reserve their upgrade from today.

Windows 10 will be available both on new PCs and as a free upgrade for those running Windows 7 and 8.1. Owners of these operating systems will see a Windows icon in their taskbar that will allow them to “reserve” their upgrade. The 3GB file can be downloaded from 29th July.

The free upgrade will be available until July next year and those choosing to switch to Windows 10 can cancel their reservations at “at any time”, according to Microsoft.

While Windows 7 Enterprise, Windows 8/8.1 Enterprise and Windows RT/RT 8.1 releases can’t be upgraded in this way, Microsoft has said that “Active Software Assurance customers in volume licensing” will be able to “upgrade to Windows 10 enterprise offerings outside of this offer”. Microsoft are yet to clarify when users of Enterprise versions of Windows will be able to move to Windows 10 Enterprise.

Microsoft is betting Windows 10 will win over users with its ability to run on a variety of platforms, allowing users to use the same cloud services and software as they swap between fixed and mobile computers.

“We designed Windows 10 to run our broadest device family ever, including Windows PCs, Windows tablets, Windows phones, Windows for the Internet of Things, Microsoft Surface Hub, Xbox One and Microsoft HoloLens-all working together to empower you to do great things,” said Terry Myerson, VP of Microsoft’s operating systems group in a blog post.

Features such as Continuum mode will detect when mobile Windows 10 devices are docked with a mouse, keyboard and monitor and reorient the UI to suit – for example switching from tap-friendly tiles to smaller icons suited to a mouse pointer – whileUniversal Apps will tailor their interface to the device they are being used on.

Myerson is keen to stress that “Windows 10 brings back the Start menu” familiar to Windows 7 users, following the backlash against Windows 8’s fullscreen Start menu.

Microsoft is also hoping users will take to Cortana, the built-in virtual assistant that users can talk to in order to set appointments, search for information and answer rudimentary queries, and which should become more capable as it learns more about you.

Windows 10 will include the free anti-malware software Windows Defender, which will have free updates for the lifetime of the OS, as well as its new faster and more capable Edge web browser.

While the operating system will launch on PCs and tablets in July, it is expected tolaunch on phones, small tablets, Xbox, and Hololens at unspecified later dates.

Microsoft said it had refined the OS using feedback from more than four million Windows Insiders testing early builds of the OS.

The firm revealed a new, or at least slightly tweaked, look for Windows 10, in its latest Build 10130, which has just been made available via the Windows Insider programme.

The update overhauls the rather plain icons present in earlier builds and replaces them with what Microsoft describes as “more modern and lightweight” alternatives. The revamp means that app icons will also be more consistent between desktop and mobile in apps such as Word and Excel.

While the new icons may not look vastly different, Microsoft said extensive work had gone into the redesign.

“Between the legacy aero-style icons and new app icons, several thousand icons were designed and redesigned. We explored Swiss graphic design, Dutch product design, and modern architecture (among other design fields and styles) to inform and inspire the design process. The icon evolution will continue as we push more consistency and better functionality,” according to a blog post.

Other improvements in the latest build include the ability to customise the Start menu, a new look for Jump Lists on the Taskbar, new swipe shortcuts for Tablet mode, the addition of a Favorites pane and other features to the Edge browser, Taskbar settings for Virtual Desktops, a Cortana keyboard shortcut, Print to PDF feature and fullscreen playback for the Movies & TV app.

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South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

South Jersey’s New Area Code Explained


“A New South Jersey area code is being introduced to the (609) area code region and it will affect dialing procedures”, Julia Marnin, Cherry Hill Courier-Post

The new area code (640) is being introduced to the (609) area code region in South Jersey and it will affect how local residents dial calls.

The new dialing procedures will be in effect on August 18th.

New phone lines will begin to be issued the area code (640) on September 17th.

Hillary Clinton Email Server: 6 Facts

Hillary Clinton’s use of a private email server when she served as US secretary of state has been a major issue for the 2016 presidential candidate. Here are the six most critical facts about it.

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The FBI recently wrapped up its investigation into Hillary Clinton’s use of a personal email server while she was serving as secretary of state. FBI director James Comey called the actions “extremely careless,” but recommended that no charges be brought against Clinton.

She is now the presumptive Democratic nominee for the upcoming presidential election in November, and her actions relative to the email server have become a hot-button issue among her opponents. The situation, however, is nuanced; and there are a lot of details to understand about the scenario. Here are the most important facts.

1. What happened?

While serving as secretary of state under President Barack Obama, Hillary Clinton used multiple private email servers to communicate regarding government business, according to the State Department. Additionally, it was revealed that Clinton never had a government (.gov) email address while she was serving in her post—we’ll talk about which email address she used in a moment—and her aides did not take any actions to preserve the emails sent through her personal account. This prompted an investigation by the FBI to determine if Clinton intentionally put classified information at risk.

2. Why does it matter?

Clinton handed over 30,000 emails to the State Department, of which 110 contained classified information at the time they either were sent or received, according to the FBI’s findings. During the investigation, though, Clinton asserted that none of the emails she sent or received were classified at the time. The biggest implication has been the potential threat to national security. While the contents of the emails have not fully been released, if they had contained sensitive information it could have possibly fallen into the wrong hands. As noted by the New York Times, Comey said it was “possible” that enemy foreign governments had accessed Clinton’s personal email account.

The second biggest implication is that of transparency. The Federal Records Act requires that all communication in certain branches of government be recorded on government servers, and it forbids the use of a personal email account for government business, unless those emails are then copied and archived. However, there are a lot of technicalities involved, and there is evidence that other government officials had violated the act. As Alex Howardwrote for the Sunlight Foundation, there is also evidence that Clinton tried to control the discoverability of the emails under the Freedom of Information Act (FOIA), which could set a precedent for limiting public access to government records. It is also believed that Clinton deleted 31,000 emails deemed personal in nature before turning the emails over to the State Department.

3. When did it start?

When she was appointed secretary of state in 2009, Clinton began using the email address hdr22@clintonmail.com, tied to a personal server. Clinton’s personal email server was first discovered in 2012, by a House committee investigating the attack on the American Consulate in Benghazi. In 2013, hacker Guccifer claimed to have accessed Clinton’s personal email account and released emails that were allegedly related to the Benghazi attack.

The next year, in the summer of 2015, the State Department began asking Clinton for her emails correspondence, and she responded by delivering boxes containing more than 30,000 printed emails. In early 2015, the New York Times reported that Clinton had been using her personal email exclusively, and never had a government email address. A federal watchdog group issued an 83-page report condemning the “systemic weaknesses” of Clinton’s email practices in May. On Tuesday, the FBI concluded its investigation and recommended against any charges.

4. What tech was used

When Clinton was running for president in 2008, she had a private server installed at her home in Chappaqua, New York. The domains clintonemail.com, wjcoffice.com, and presidentclinton.com, which were registered to a man named Eric Hoteham, all pointed to that server. In 2013, a Denver-based IT company called Platte River Networks was hired to manage the server, but wasn’t cleared to work with classified information. The company executivesreceived death threats for taking on the contract. It was later discovered that multiple private servers were used for Clinton’s email.

Clinton used a BlackBerry phone to communicate during her tenure as secretary of state, including sending and receiving emails through her private server in New York. The State Department expressed concern about the security of the device. Clinton had requested the NSA provide a strengthened BlackBerry, similar to the one used by President Obama. But, her request was denied. Instead, the NSA requested that Clinton use a secure Windows Phone known as the Sectera Edge, but she opted to continue using her personal BlackBerry.

5. Will she be prosecuted?

Right now, it’s too early to tell whether or not Clinton will be charged for her use of private email servers. While Comey’s recommendation that no charges be brought will likely weigh in the decision, it is ultimately up to the US Department of Justice to make the call. However, a recent Politico analysis of multiple, similar cases spanning the past 20 years, seem to point to an indictment being “highly unlikely.” According to a former senior FBI official quoted in the analysis, the Justice Department tends to avoid prosecution in cases that are not “clear-cut.”

6. What can businesses and IT leaders learn?

The first lesson that IT can learn from this situation is that transparency is critical, at all levels in your business. This isn’t to say that the CEO should be broadcasting his or her emails to all employees every week, but steps should be taken to ensure that information can be accessed if need be. As part of adigital leak protection program, security expert John Pironti said that organizations need to know if users are using a personal email account to conduct business.

“This behavior is often a violation of acceptable use policies and can expose an organization’s sensitive information to unsecured systems and e-mail accounts,” Pironti said. “Without this visibility an organization may not be aware that their intellectual property, customer data, or sensitive data assets are not being protected appropriately and they also may be in violation of contractual agreements with their clients regarding the security of their data as well as regulatory requirements.”

The second takeaway for IT is that policies should be enforced from the top down. Sure, a CXO may get their support tickets expedited, but that doesn’t mean that exceptions should be made that could compromise the security or integrity of the organization for the sake of comfort or convenience. Leaders should model the policies that are in place to showcase the importance of adhering to them, especially regarding security and privacy policies.

Finally, the importance of records management should not be overlooked. In Clinton’s case, since multiple servers were used, the FBI had to piece together “millions of email fragments” before they could look into them. Proper labeling and management of all records will make for a more cohesive environment and assist in accountability.

Have questions?

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Hacker Steals 272M Emails & Passwords

Security firm announces it has persuaded fraudster to give up database of email addresses along with passwords users use to log in to websites

hacking gmail

The internet on Wednesday gave you another reminder that everyone has been hacked.

Hold Security, a Wisconsin-based security firm famous for obtaining hoards of stolen data from the hacking underworld, announced that it had persuaded a fraudster to give them a database of 272m unique email addresses along with the passwords consumers use to log in to websites. The escapade was detailed in a Reuters article.

It might sound bad, but it is also easily mitigated.

The passwords and email addresses, which include some from Gmail, Yahoo and Russia’s mail.ru service, aren’t necessarily the keys to millions of email accounts. Rather, they had been taken from various smaller, less secure websites where people use their email addresses along with a password to log in.

People who use a different password for both their email account and, say, Target.com, won’t be affected. But those who tend to use the same password for multiple sites as well as their email should change their email password.

“Some people use one key for everything in their house,” Hold Security founder Alex Holden says. “Some people have a huge set of keys that they use for each door individually.”

Holden said there is no way for consumers to check if their emails were included in his firm’s latest find. In 2014, when his firm tried to set up such a service after obtaining a billion hacked login credentials, his site crashed.

The hacker appears to have been largely targeting Russian users. Some 57m of the email addresses were for the country’s largest email provider mail.ru, which claims 100 million monthly users. Around 40m of the addresses were Yahoo Mail, 33m Hotmail and 24m for Google’s Gmail service.

In this case, the hacker had been bragging on internet chat forums that he had a treasure trove of login credentials that he was trying to sell. Holden, who is fluent in Russian, said he wouldn’t pay for the data but would give him “likes” on various social media posts in exchange.

The hacker, who apparently is quite young, agreed. “We kind of call him the collector,” Holden says in a heavy Russian accent. “Eventually, almost everyone gets breached.”

Have questions?

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South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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Google vs Microsoft: Office 365 Battle?

Microsoft Office 365 has taken market share from Google Apps and Google isn’t taking it lying down. Are we looking at the start of a price war?

Google apps vs Microsoft

According to an August 2015 report, Microsoft Office 365 has surpassed Google Apps and now controls more than 25% of the enterprise market—triple the enterprise market share the company held just a year ago. That is some serious growth and it hasn’t gone unnoticed by the folks at Alphabet (aka Google).

Details

On October 19, 2015, Rich Rao, head of global sales for Google Apps for Work announced a new program specifically designed to turn the tide against Microsoft Office 365’s advance.

In a nutshell, enterprises with preexisting contracts for a competitor’s office suite (read Office 365) looking to switch to Google Apps can do so and not pay any additional fees until the competitor’s contract has run its course. In essence, switching enterprises will pay Microsoft’s contract while they use Google Apps.

When the preexisting contract is over, enterprises sign a new contract with Google Apps. The announcement also suggests that Google will pay some of the transition costs through a special program offered by its Google for Work Partners service.

This is a bold move by Google and it signals that the company is reeling from the sudden surge of Microsoft Office 365. I don’t think Google was expecting this level of competition for its Google Apps suite.

Microsoft’s response

The ball is now in Microsoft’s court. There should be some kind of serious strategic response offered by Microsoft—that is, if it intends to maintain the growth of Office 365 in the enterprise market. Letting the tremendous advances in its market share over the last year erode would be irresponsible.

One strategy Microsoft may consider is lower subscription prices.

The basic enterprise version of Google Apps carries a subscription price of $5 per user. The basic enterprise version of Office 365 carries a subscription price of $8 per user. That $3 difference can really add up for a large enterprise and there may be some wiggle room for Microsoft to lower the per-user price for its service.

Cola wars. Pizza wars. We have seen major international companies take part in price wars in the past, and in the end, not much has been resolved. So I don’t think lowering their subscription prices is really the best strategy for Microsoft.

There is another way.

It’s all about collaboration

The basic applications offered by Office 365 and Google Apps—word processing, spreadsheets, emails, calendar, etc.—are similar. Office 365’s applications do have more features and deeper capabilities. Of course, Google Apps claims its lack of features is a good thing because its apps are simpler to use.

However, in this day and age, the real battleground for enterprise markets exists in features outside the basic office suite. The real battleground lies in cloud and collaboration services, including collaboration tools, storage, video communication, and document sharing. The cloud is where Microsoft and Google are going to fight their battle for productivity suite superiority.

And cloud is where Microsoft has been winning handily for the past year or so. I believe the new cloud and collaboration emphasis of Office 365 has taken Google by surprise. I think Google has realized that Microsoft has upped its game and that it can’t coast into increased enterprise market share by merely offering a lower-price, simpler productivity suite.

It may have been an indirect battle before, but Microsoft and Google are now engaged in a mano a mano fight for enterprise market share in the productivity software category. It will be interesting to see how this strategic battle between two superpowers plays out. I just hope each side takes appropriate steps to avoid collateral damage.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
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South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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Windows 10 Upgrade: 5 Microsoft Tactics

To achieve its goal of getting one billion people onto Windows 10, Microsoft is getting more forceful in how it pushes Windows 7 and 8.1 users towards its new OS.

Windows10

Microsoft wants Windows 10 on one billion devices by 2018 – and its tactics for hitting that ambitious goal are about to get more aggressive.

From next year, Microsoft will be more direct in pushing Windows 7 and 8.1 users to upgrade to its latest OS, in an attempt to bolster the 110 million-strong Windows 10 userbase.

Here’s how Microsoft is about to crank up the pressure to make the switch.

1. Windows 10 will automatically begin installing itself

From “early next year”, Microsoft will change the status of the free Windows 10 upgrade so it is classified as a Recommended Update.

Given that most home machines are set up to install Recommended Updates automatically, the change to Windows 10’s update status will lead to most Windows 7 and 8.1 machines beginning the upgrade.

However, Microsoft says that before Windows 10 is installed users will need to manually confirm the installation, giving them a chance to pull out.

Business users should be able to prevent the upgrade from automatically starting using tools such as Windows Server Update Services.

For those on metered connections, Terry Myerson, Microsoft’s executive VP of the Windows and Devices Group, said people “have the option of turning off automatic updates” before going on to say that such a move is unwise because of “the constant risk of internet threats”.

Those who don’t like the new OS will have 31 days to roll back to their previous version of Windows. To go back, select “Start Button->Settings->Update and Security->Recovery and Uninstall Windows 10”.

2. Upgrade notifications will be made more obvious

Despite Microsoft sticking a ‘Get Windows 10’ icon on the taskbar of most Windows 7 desktops, many customers apparently still can’t figure out how to initiate the upgrade.

Myerson says since launching Windows 10 the number one complaint has been ‘How do I get my upgrade?’.

To address the difficulty some users are having, Myerson said Microsoft will change “our notifications to be more approachable and hopefully clear, and sometimes fun”.

3. Upgrades will happen immediately

The process of initiating the upgrade to Windows 10 has also been streamlined.

In the weeks after Windows 10’s launch earlier this year, Microsoft required users to first reserve a Windows 10 upgrade, which would then be installed at a later date.

Microsoft has now replaced that two-step process with an immediate upgrade. Users clicking on the ‘Get Windows 10’ icon will now be given the option to ‘Upgrade Now’ to begin the upgrade process straightaway.

4. Simpler upgrade from unsanctioned copies of Windows

Myerson admits surprise at how many people running copies of Windows 7 and 8.1 that have not been authenticated then go on to buy Genuine copies of Windows 10.

Based on this experience, Microsoft plans to make it a “one-click” process for people running unsanctioned copies of the OS to “get Genuine” via the Windows Store or by entering an activation code bought elsewhere. The offer will be trialled in the US and, if successful, may be extended to other countries.

5. Upgrading multiple machines to Windows 10 will be easier

Those looking to upgrade several Windows 7 and Windows 8.1 machines to Windows 10 will soon find the process gets more straightforward.

Microsoft’s Media Creation Tool is used to create an image that can be run off a DVD or USB stick to upgrade qualifying machines to Windows 10.

According to Myerson, you will soon be able to use the tool to create a single image that will allow any number of 32-bit or 64-bit, Home or Pro machines to be upgraded and which will also allow for clean installs “wherever you have a Windows license”.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
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South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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Professional Email Tips: 5 Rules

Tips and advice for making the best use of this medium.

email

E-mail is a great tool that has become both a blessing and a curse. Designed to enhance productivity in the workplace, it slowly had the reverse effect. Today, e-mail is ubiquitous, much easier to use, and often abused. It’s time to focus on how to turn e-mail back into an effective management tool for 21st century executives.

Don’t use it to do your thinking for you. Writing e-mails at work is not like doing calculus at school. At school you needed to show that your logic flow was part of the answer. With e-mail, assume no one is interested in how you came to your conclusion. They are only interested in what impacts them and their work and anything on which they need to take action.

Make your request clear. When publishers lay out a newspaper, they place the most important news “above the fold.” You should think the same way about your e-mails, especially when you are making requests. If you ask for something, always put that request, including names and dates related to it, in the first two or three sentences of your e-mail. Do not assume that the reader will read far enough to see the request buried in all of the detail.

Limit emotion of all types. Humor can cut through a lot of noise when you communicate, and it can help a team rally around a common thought or issue, but it rarely belongs in e-mail. This is especially true of sarcasm, which is very easy to misinterpret. The reader almost never understands what you are trying to communicate.

Use the save button before the send button. When we were young and got angry, people told us to count to 10 before saying anything. When you need to be cool and show that you have a levelheaded approach to problems, the last thing you want to do is send an e-mail. If you are writing an e-mail about an emotional or difficult topic, such as a performance review or a follow up to a contentious meeting, save the e-mail. Then, come back to it in 30 minutes or even the next day and decide whether you want to send at all.

Use the phone. These days, an e-mail lasts forever and there is no such thing as privacy in the workplace. In many cases, the laws and regulations governing publicly held companies require strict adherence to document retention rules. If you don’t want someone else to read what you wrote, don’t send it via e-mail. Also, if the subject matter you want to discuss is important and sensitive or personal, a phone call or face-to-face discussion is always the better option.

The bottom line. E-mail is a great tool for communicating, although we are never as effective as we think we are going to be. Remember to stop and think before hitting “send.”

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
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Facebook Debuts Separate Chat App

(Credit: CNET)

Facebook today doubled down on its mobile efforts with a new mobile application that breaks out its messaging service into a single app.

Dubbed “Messenger,” Facebook is making the app available for both Apple’s iOS and Google’s Android. Users can log in with their Facebook credentials to get access to existing chats and message threads from Facebook for interacting with them on the go. Included is group messaging, along with a component that lets users share photos and their location.

“The Messenger app is an extension of Facebook messages, so all your conversations are in one place, including your texts, chats, e-mails, and messages. Whether you’re on your phone or on the Web, you can see the full history of all your messages,” Lucy Zhang, Beluga co-founder and Facebook engineer, said in a post on Facebook’s blog.

For all intents and purposes, the app is the same as Beluga, a group-messaging app Facebook acquired in March. In fact, the team that made Facebook Messenger is the same one that made that application, and the feature set reflects that. Nonetheless, this app is not replacing Beluga, according to Facebook.

“Nothing is going to change for Beluga right now,” a Facebook representative told CNET. “The apps will remain separate. We’re considering ways to possibly migrate Beluga messages over to Facebook Messenger but have no specifics to announce at the moment.”

The move to break out messaging is of special note, given the murmurs of Facebook doing something similar for photo sharing. A report in June from TechCrunch pulled together screenshots of such an app in the works that would combine sharing elements akin to apps like Instagram, Color, Picplz, and others, while tapping into Facebook’s photo servers. That differs substantially from Facebook’s existing mobile strategy, which has been to pull the various site features together into one experience, similar to what’s available for desktop users.

Notably missing from this iteration, and Facebook’s other apps, is video chat–a feature it launched as part of a partnership with Skype last month. In a question-and-answer session following the unveiling of that feature at Facebook’s headquarters, CEO Mark Zuckerberg said the two companies would begin work to bring that feature to mobile phones immediately.

Update at 2:25 p.m. PT: You can grab the app from iTunes here. Android users, can get it here. The company is also offering to send download links directly to your device from its Messenger home page.

Read more: http://news.cnet.com/8301-1023_3-20090207-93/facebook-rolls-out-standalone-mobile-chat-app/#ixzz1UeJ2DzJ9

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