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Massive Delta outage highlights need for quality data center power, backup plans

Business leaders must prepare for disasters made by man or Mother Nature with extensive, practiced recovery plans to avoid system shutdowns.

A Delta ground stop was lifted Monday morning following a 2:30 a.m. ET power outage in Atlanta that delayed and cancelled flights worldwide. Businesses should view this as a cautionary tale, highlighting the importance of quality data center power and disaster control systems.

Delta cancelled approximately 300 flights due to the outage. As of 10:30 a.m. ET, it operated 800 of its nearly 6,000 scheduled flights. However, Delta customers heading to the airport on Monday should still expect delays and cancellations, according to a press release. As inquiries are high and wait times are long, there may also be some lag time in the display of accurate flight status from the airline, it warned.

Last month, Southwest Airlines cancelled 1,150 flights after a system outage. Though the system came back online within the day, hundreds of flights were backlogged.

Based on recent research, it’s fair to say that what happened to Delta and Southwest could happen to a number of businesses. Some 57% of small and mid-sized businesses have no recovery plan in the event of a network outage, data loss, or other IT disaster, according to a Symantec study.

“Planning and executing disaster recovery exercises is something that should be done on a regular basis to find out these issues before they may be impactful,” said Mark Jaggers, a Gartner data center recovery and continuity analyst. “The issue, which was also the case with Southwest Airlines, is not planning for partial failure scenarios that are harder to get to the root cause of and work around.”

To avoid shutdowns like Delta’s, company data centers should have redundant power and networking, preferably from a grid and provider, respectively, that are completely independent from the primary ones, Jaggers said.

“Data centers are a huge piece of a disaster recovery plan,” said mission-critical facility management professional Christopher Wade. “To have a reliable infrastructure, you have to minimize single points of failure.” Business leaders should also ask about the experience levels of data center staff, as many of these companies are currently understaffed, Wade added.

Usually, large companies have a primary data center in one location and an alternate in another that is far enough away so the two do not experience the same disaster at the same time, said Roberta Witty, risk and security management analyst at Gartner.

“In today’s world, the business expectation is that you’re up and running quickly after a disaster,” Witty said. “The ‘always on’ driver is changing the way organizations deliver IT in general, and so they are building out their data centers to be more resilient.”

Faster recovery times

About 60% of organizations are moving to a recovery time objective of four hours or less, Witty said. Doing so successfully involves extensive planning. First, determine what business operations are mission critical. Then, consider factors that impact recovery time requirements, such as revenue loss, safety, and brand reputation, and build your recovery infrastructure accordingly. As more companies outsource data operations, a key consideration should be the third party’s ability to meet your recovery requirements, she added.

Crisis management practices, such as the procedures Delta used to notify management and deal with customer fallout, usually get exercised every quarter. “The more you practice your crisis management procedure and communicating with your workforce, customers, suppliers, and partners, the better off you are,” Witty said. “A plan that hasn’t been exercised is not a workable plan.”

Disaster recovery can’t be something a company reviews once a year, Witty said, but rather an ongoing part of every new project.

“Your recovery environment has to stay in sync with production, which is where a lot of organizations fail,” Witty said. “Build disaster recovery into a project lifestyle—whether it’s a new product or a change in management, you have to go back and revisit your recovery plans.”

The 3 big takeaways for readers

  1. Delta experienced a massive networked service stoppage Monday morning after a power outage in Atlanta, which offers a lesson in disaster preparedness and recovery for other businesses and data centers.
  2. About 57% of small and mid-sized businesses have no recovery plan in the event of a network outage, data loss, or other IT disaster, but these plans are key for mitigating natural and manmade disasters and keeping business operations running smoothly.
  3. Companies should build crisis management and proper communication into all new projects and management changes to ensure consistency.

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How to avoid ransomware attacks: 10 tips

As ransomware increasingly targets healthcare organizations, schools and government agencies, security experts offer advice to help IT leaders prepare and protect.

Nigerian princes are no longer the only menaces lurking in an employee’s inbox. For healthcare organizations, schools, government agencies and many businesses, ransomware attacks—an especially sinister type of malware delivered through spear phishing emails that locks up valuable data assets and demands a ransom to release them—are a rapidly-growing security threat.

“We’re currently seeing a massive explosion in innovation in the types of ransomware and the ways it’s getting into organizations,” says Rick McElroy, security strategist for cyber security company Carbon Black Enterprise Response. “It’s a big business, and the return on investment to attackers is there—it’s going to get worse.”

While ransomware has existed for years, 2015 saw a spike in activity. The FBI received 2,453 complaints, with losses of over $1.6 million, up from 1,402 complaints the year before, according to annual reports from the bureau’s Internet Crime Complaint Center. And the numbers are only growing in 2016, the FBIreports.

“The Dark Web and Bitcoin allow almost anyone to sell stolen data without identification—cyber criminals understand they can make easy cash without the risk of being jailed,” says Ilia Kolochenko, CEO of web security company High-Tech Bridge. And hackers—most of which are located in developing countries—are growing more sophisticated, even developing downloadable ransomware toolkits for less-experienced hackers to deploy, according to the 2016 Institute for Critical Infrastructure Technology Ransomware Report.

“The days of grammatically incorrect, mass spam phishing attacks are pretty much over,” says James Scott, senior fellow and co-founder of the Institute for Critical Infrastructure Technology, and co-author of the report. Hackers can now check a victim’s social media accounts, and create a fake email address pretending to be a friend or contact in order to get them to click on an infected link or attachment. “It’s much more targeted, and will exploit a particular vulnerability in a device, application, server or software,” Scott adds.

A typical ransom demand is $300, according to a report from security firm Symantec.

Health threats

The healthcare sector is highly targeted by hacker attacks, due to antiquated or misconfigured computer security systems and the amount of sensitive data they hold, says David DeSanto, director of projects and threat researcher at Spirent Communications.

The large number of employees at most hospitals also makes cyber security safety training difficult, DeSanto says. Experts commonly see attacks occur through spear phishing—targeted emails with attachments with names such as “updated patient list,” “billing codes” or other typical hospital communications that employees may click on if not warned.

In 2015, over 230 healthcare breaches impacted the records of 500-plus individuals, according to data from the U.S. Department of Health and Human Services Office for Civil Rights.

A February ransomware attack launched against Hollywood Presbyterian Medical Center in southern California locked access to certain computer systems and left staff unable to communicate electronically for 10 days. The hospital paid a $17,000 ransom in bitcoin to the cybercriminals, says CEO Alan Stefanek.

Following security best practices can help healthcare organizations protect themselves. “The best way is to make regular backups of all systems and critical data so that you can restore back to a known good state prior to the ransomware being on the system,” DeSanto says.

Without security best practices, healthcare organizations may be left with few options to retrieve information. In these cases, healthcare organizations may choose to pay the ransomware fee. Some make enough money that paying the ransom for a few infected computers is low compared to the cost of maintaining the infrastructure to protect these attacks, DeSanto adds.

Schools and businesses

Hackers are gaining traction and using new methods across other industry verticals as well. In 2014, a large European financial services company (whose name was not disclosed) discovered with the help of High-Tech Bridge that a hacker placed a back door between a web application and a data set.

For six months, the hacker encrypted all information before it was stored in a database, undetected by company staffers. Then, they removed the encryption key, crashing the application, and demanded $50,000 to restore access to the database.

However, the company did not end up paying, thanks to mistakes made by the hackers, Kolochenko says.

Other victims are not as lucky, says Engin Kirda, professor of computer science at Northeastern University. “If the ransomware hacker does the encryption well, once the data is encrypted it’s nearly impossible to decrypt,” he adds.

Such was the case for South Carolina’s Horry County School District this February, when hackers froze networks for 42,000 students and thousands of staff. District technology director Charles Hucks tried to shut down the system, but within minutes, the attackers immobilized 60 percent of Horry County’s computers. The district paid $8,500 in Bitcoin to unlock their systems.

Tips for IT leaders

To prevent a ransomware attack, experts say IT and information security leaders should do the following:

  1. Keep clear inventories of all of your digital assets and their locations, so cyber criminals do not attack a system you are unaware of.
  2. Keep all software up to date, including operating systems and applications.
  3. Back up all information every day, including information on employee devices, so you can restore encrypted data if attacked.
  4. Back up all information to a secure, offsite location.
  5. Segment your network: Don’t place all data on one file share accessed by everyone in the company.
  6. Train staff on cyber security practices, emphasizing not opening attachments or links from unknown sources.
  7. Develop a communication strategy to inform employees if a virus reaches the company network.
  8. Before an attack happens, work with your board to determine if your company will plan to pay a ransom or launch an investigation.
  9. Perform a threat analysis in communication with vendors to go over the cyber security throughout the lifecycle of a particular device or application.
  10. Instruct information security teams to perform penetration testing to find any vulnerabilities.

Mitigating an attack

If your company is hacked with ransomware, you can explore the free ransomware response kit for a suite of tools that can help. Experts also recommend the following to moderate an attack:

  • Research if similar malware has been investigated by other IT teams, and if it is possible to decrypt it on your own. About 30 percent of encrypted data can be decrypted without paying a ransom, Kolochenko of High-Tech Bridge says.
  • Remove the infected machines from the network, so the ransomware does not use the machine to spread throughout your network.
  • Decide whether or not to make an official investigation, or pay the ransom and take it as a lesson learned.

“There is always going to be a new, more hyper-evolved variant of ransomware delivered along a new vector that exploits a newly-found vulnerability within a common-use application,” Scott of ICIT says. “But there are so many technologies out there that offer security—you just have to use them.”

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Ransomware 2.0 is around the corner and it’s a massive threat to the enterprise

The profits from ransomware are making it one of the fastest growing types of malware and new versions could negatively impact entire industries, according to a Cisco report.

ransomware2.0

Despite the efforts made to improve cybersecurity at many organizations, there are too many systems with aging infrastructure and vulnerabilities that leave companies at risk, with ransomware one of the most sinister threats, according to a new Cisco report.

Ransomware is a top concern because it’s become an area of intense focus for cybercriminals due to its effectiveness at generating revenue. Once a cybercriminal hacks into a company’s files and encrypts them, victims have little option but to pay the asking price for the code to decrypt their files. Ransomware is becoming more ominous as new versions are continually being developed.

“The landscape is simple. Attackers can move at will. They’re shifting their tactics all the time. Defenders have a number of processes they have to go through,” said Jason Brvenik, principal engineer with Cisco’s security business group, discussing the Cisco 2016 Midyear Cybersecurity Report.

Cisco used data from its customers to create the report, since there are more than 16 billion web requests that go through the Cisco system daily, with nearly 20 billion threats blocked daily, and with more than 1.5 million unique malware samples daily, which works out to 17 new pieces of malware every second, Brvenik said.

Brvenik has the following recommendations for companies wanting to improve security:

  • Improve network hygiene – Improve aging infrastructure to limit vulnerabilities.
  • Integrate defenses – Use machine learning techniques combined with novel data views.
  • Measure time to detection – Find out how long an attacker can live in your network before they are found.
  • Protect your users everywhere they are – Protect users whether they’re on a laptop, a smartphone, or another device. Don’t just protect networks but protect users. They are the target.

The next step in the evolution of malware will be ransomware 2.0, which Brvenik said “will start replicating on its own and demand higher ransoms. You’ll come in Monday morning and 30% of your machines and 50% of your servers will be encrypted. That’s really a nightmare scenario.”

Ransomware campaigns started out primarily through email and malicious advertising, but now some attackers are using network and server-side vulnerabilities as well. Self-propagating ransomware will be the next step to create ransomware 2.0, and companies need to take steps to prepare and protect their company’s network, Brvenik said.

New modular strains of ransomware will be able to quickly switch tactics to maximize efficiency. For example, future ransomware attacks will evade detection by being able to limit CPU usage and refrain from command-and-control actions. These new ransomware strains will spread faster and self-replicate within organizations before coordinating ransom activities, according to the report.

JexBoxx, an open source tool for testing and exploiting JBoss application services, had been used to allow the attackers to gain access to networks in the targeted companies. Once the attackers had access to the network, they encrypted multiple Windows systems using SamSam.

Overall, in all aspects of cybersecurity, there are too many companies with vulnerabilities that haven’t been addressed. Out of 103,121 Cisco devices connected to the internet that were studied for the report, each device on average was running 28 known vulnerabilities. The devices were actively running known vulnerabilities for an average of 5.64 years, and more than 9 percent had known vulnerabilities older than 10 years, according to the report.

“In April, Cisco estimated that 10% of all JBoss servers worldwide were compromised. And they were compromised using readily available tools and old vulnerabilities. Adobe Flash is still a favorite. It gives a viable attack surface for them. And we see Microsoft Silverlight vulnerabilities. This means to us that people are opportunizing those that work for them,” Brvenik said.

Brevik noted that the nature of the attack is also likely to change, focusing on service-oriented technologies and systems, with teams ready to attack and try to compromise systems. Advertising is a viable model for attack.

“We saw a 300% increase in the use of HTTPS with malware over the past four months. Ad injection is the biggest contributor. Adversaries are using HTTPS traffic to expand time to operate. That’s the attacker opportunity as it exists today,” he said.

It’s no longer reasonable to expect to block 100% of threats, but being able to detect the threat fast, and limit the time the attacker is in your system is key to minimizing the damage. In December 2014, the median time before an attack was detected was 50 hours. In April 2016, it dipped to a median of 13 hours for the previous six months, Brvenik said.

“It is a living number as defenses improve and attackers change. This is good. It says that for the customers that have these systems, when they are compromised, they’re now down to 13 hours as a median time to detect it. I wouldn’t leave the door to my house open for 13 hours; and that’s what you’re doing when you leave your door open to attackers for 13 hours.”

Industries that previously thought they were immune because their business was of little interest to attackers are wrong.

“No industry is safe,” Brvenik said. “Assuming that what you do is of no interest to attackers is not a good way to think of it.”

Three takeaways for the readers

  1. Of more than 100,000 Cisco connected devices studied for the report, an average of 28 vulnerabilities were running on each one.
  2. Self-propagating ransomware is around the corner and companies need to protect themselves from the threat.
  3. Ransomware is giving massive profits to attackers, encouraging them to create even more sinister ways to attack. The average time of attack lasts 13 hours, down from 50 hours in 2014.

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Windows 10 Anniversary Update: Watch out for these nasty surprises

A major update to Windows 10 is being rolled out. These are the gotchas that are catching out early users.

windows-10-anniversary-update

Windows 10 users are getting the first major update to the operating system in just under a year, with the release of the Anniversary Update.

But alongside the new features and fixes are some more unwelcome changes, ranging from less control for users to frozen machines.

Here are the main gotchas to look out for, as well as some fixes.

Less time to change your mind

With the arrival of the Anniversary Update, those upgrading to Windows 10 from Windows 7 or 8 have less time to switch back to the earlier OS.

Prior to the Anniversary Update, Windows 10 users had 30 days during which they could choose to reset their machine and restore their original OS. However, following the update Microsoft has reduced this period to 10 days.

Microsoft claims it reduced the period after noticing that most users who chose to switch back did so within a few days of upgrading, adding the change will free storage space on users’ machines.

The reduction also coincides with the end of period during which Windows 7 and 8 users could upgrade to Windows 10 for free – meaning those now paying $120 or more to upgrade will likely be less keen to switch back.

Frozen computers and broken systems

When you update software there is always risk that something will break, and that’s exactly what seems to be happening for some who have received the Windows 10 Anniversary Update.

The most common complaint seems to be that the update causes the computer to lock-up soon after loading the desktop.

In response to the problem, Microsoft has been advising users to run Windows 10’s Maintenance Troubleshooter and if that doesn’t work, to perform a clean boot of the system.

Meanwhile, users are reporting the most reliable fix has been to roll back to an earlier build of Windows 10.

Another repeated complaint is that Microsoft’s virtual assistant Cortana is missing from the Task Bar, replaced instead with a search box. In affected systems, Cortana also seems to be disabled inside the Edge web browser.

Some users of Avast and McAfee anti-virus – both widely used products – are also reporting problems after the upgrade, as are gamers trying to use Xbox One controllers.

Cortana is more difficult to get rid of

If you’re not a fan of Microsoft’s virtual assistant Cortana then prepare to dislike the Anniversary Update.

Following the update, it is no longer possible to turn off Cortana from the virtual assistant’s in-built Settings menu.

Instead, if users want to ditch Cortana they will need access to specific admin tools or to edit the registry.

Users can also minimise the information that Cortana collects, although thisdoes require altering various settings.

Harder for admins to block ads

Another less welcome change is that Windows 10 Pro users lose the ability to use admin tools to block ads.

Prior to the update, admins could edit Group Policy settings to stop ads for apps showing in the Start menu and on the lock screen.

However, Windows 10 Pro users will lose that ability, and, following the update, disabling these ads via Group Policy settings will only be available to those running Windows 10 Enterprise, Windows 10 Pro Education, or Windows 10 Education editions.

Individual users should be able to turn off many of these ads by disabling Windows 10 tips, tricks, and suggestions and Windows Store suggestions in the Settings app, however.

Following the Windows 10 Anniversary Update, new installs of Windows 10 will show double the number of ads for Windows Store apps in the Start Menu. Some users have also reported a possible increase in the number of ads shown on the lock screen following the update.

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Avoid Phishing Scams with Three Simple Tips

Phishing scams are online messages designed to look like they’re from a trusted source. We may open what we thought was a safe email, attachment or image only to find ourselves exposed to malware or a scammer looking for our personal data. The good news is we can take precautions to protect our important data. Learn to recognize the signs and report phishing to protect devices and data.

 

  1. Recognize Common Signs | Be wary of requests from unknown parties, especially if they ask for money or other sensitive information.

• Urgent or emotionally appealing language
• Requests to send personal or financial information
• Unexpected attachments
• Untrusted shortened URLs
• Email addresses that do not match the supposed sender
• Poor writing/misspellings (less common)

  1. Resist and Report | Report suspicious messages by using the “report spam” feature. If the message is designed to resemble an organization you trust, report the message by alerting the organization using their contact information found on their webpage. You can also forward your email to support@sjtechies.com for one of our Security Team members to review.
  2. Delete | Delete the message. Don’t reply or click on any attachment or link, including any “unsubscribe” link. The unsubscribe button could also carry a link used for phishing. Just delete.

If a message looks suspicious, it’s probably phishing.

 

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Our team is here to help. Call us at: 856-745-9990 or visit: https://southjerseytechies.net.

 

South Jersey Techies, LLC is a full Managed Web and IT Services Company located in Marlton, NJ providing IT Services, Managed IT Services, Website Design Services, Server Support, IT Consulting, VoIP Phones, Cloud Solutions Provider and much more. Contact Us Today.

 

Let’s work together to build a safer digital environment for your business. We can increase your online safety through four simple actions, and whether at home or work, these tips make us more secure when connected. Take time to discuss them with your team so you can all become safer online!

 

  1. Use Strong Passwords | Strong passwords are long, random, and unique and include all four-character types (uppercase, lowercase, numbers, and symbols).
  2. Turn On Multi-Factor Authentication | You need more than a password to protect your online accounts; enabling MFA makes you significantly less likely to get hacked. Enable MFA on all your online accounts that offer it, especially email, social media, and financial accounts.
  3. Recognize & Report Phishing | Be cautious of unsolicited messages asking for personal information. Avoid sharing sensitive information or credentials with unknown sources. Report phishing attempts and delete the message.
  4. Update Software | Ensuring your software is up to date is the best way to make sure you have the latest security patches and updates on your devices. Regularly check for updates if automatic updates are unavailable.

In today’s digital landscape, protecting your business doesn’t have to be complicated. By adopting these simple cybersecurity practices—using strong passwords, enabling multi-factor authentication, staying vigilant against phishing, and keeping software up to date—you can safeguard your business against common threats. Remember, cybersecurity is a shared responsibility, and small actions today can make a big difference tomorrow. Stay proactive, stay protected!

 

Have questions?

 

Our team is here to help. Call us at: 856-745-9990 or visit: https://southjerseytechies.net.

 

South Jersey Techies, LLC is a full Managed Web and IT Services Company located in Marlton, NJ providing IT Services, Managed IT Services, Website Design Services, Server Support, IT Consulting, VoIP Phones, Cloud Solutions Provider and much more. Contact Us Today.

South Jersey Cyber Crime

The hackers used “ransomware” to lock the hospital out of its own medical records.

Not all kidnappers grab your loved ones.

A growing online threat – ransomware – essentially abducts your computer system, putting data and services off-limits to users and demanding a payment to restore access.

“We are seeing more cases of this – sometimes almost on a daily basis,” said New Jersey State Police Capt. Steve Jones. “And we’re not seeing all of it, because people may be too embarrassed or don’t believe it can be helped.”

Ransomware viruses are a plague. Once infected — installed to your computer by a website you’ve visited, a rogue email attachment or link, or instant message — your computer will lock up. With names like CryptoWall, these types of viruses may create a popup window or Web page warning you that you’ve broken some law and have to pay a fine, anywhere from hundreds to thousands of dollars, according to the FBI.

These scams threaten to encrypt your files forever or destroy them unless a ransom is paid, according to the FBI.

Once paid, your computer is unlocked or a code is sent to unlock the machine, authorities said.

Between April 2014 and June 2015, the FBI received 992 CryptoWall-related complaints with victims reporting a loss of more than $18 million.

The state’s top cybersecurity unit recently launched an online effort to help people guard against ransomware.

“For many organizations, preventing ransomware entirely is nearly impossible,” says the New Jersey Cybersecurity and Communications Integration Cell (NJCCIC), which introduced a Ransomware Threat Profile page at its website in February.

But it notes individuals and companies can take measures to prevent infections and to limit their impact.

Although ransomware can lock up laptops and desktop computers, the risk is particularly great for data-dependent organizations like hospitals and accounting firms, said Jones, the State Police spokesman.

So far, at least three hospitals have been hit nationwide – in California, Kentucky and the Washington, D.C., area. South Jersey hospitals are well aware of the menace.

“It’s a big concern. It’s something that has really spiked,” said Tom Handlon, chief information security officer for Kennedy Health, which operates three acute-care hospitals in South Jersey.

Handlon gave no details, but said Kennedy seeks to protect itself through protective measures inside its computer system and by promoting safe conduct by employees.
“We’re monitoring it constantly and updating as we go along,” he said. “We are really educating the staff and our entire organization that we are a target.”

A similar view came from Tom Rubino, spokesman for Cooper University Healthcare System in Camden.

“We have tracked the recent wave of ransomware attacks that have targeted hospitals across the nation,” Rubino said. He said Cooper’s IT security team “is proactively taking measures to prevent ransomware infection of our computer systems.”

“Additionally, as a critical component for preventing all computer viruses, we are increasing our employee education efforts.”

A key precaution is to back up your computer’s contents on a frequent basis, Jones said. “But you’ve got to keep the backup drives disconnected,” he warned. “Otherwise, the ransomware can migrate to the backups.”

The State Police in March 2015 investigated a hacking incident that disabled much of the computer system for the Swedesboro-Woolwich school system. In that case, a hacker demanded more than $125,000 in the form of a digital currency called bitcoins.

The district, which did not pay the ransom, had to wipe clean its email servers and cafeteria lunch-ordering system to rid itself of ransomware. Only a handful of classroom computers were infected.

Hackers exploited a gap in the district’s computer security system and a vendor’s “weak” passport to take over the computer system, Michael Procopio, Educational Information and Resource Center’s director of technology, said at the time. EIRC experts helped the district restore its system.

The district’s hacker was believed to have struck from abroad – a familiar pattern, according to the State Police.

“Many of these messages and attacks are coming through foreign servers,” Jones said. “The countries that house these servers are not often countries that have a real open relationship with law enforcement.”

Tools have been available to help decrypt older versions of ransomware, said Dave Weinstein, New Jersey’s director of cybersecurity.

“At this point, the strain has morphed to the point where there is no releasing your files,” said Al Della Fave, a spokesman for the Ocean County Prosecutor’s office. “The lock these cybercriminals put on your files is foolproof at this point.”

Unless you’ve backed up your computer prior to the infection, Della Fave said, “The only way you would get your files back is to pay.”

“Ransomware is working” for cyberthieves, said Ben Johnson, chief security strategist at Carbon Black Inc., a  computer security firm in Waltham, Massachusetts. “People are paying.”

In the last few weeks, cybercriminals have come up with some new twists, he said. For instance, one version encrypts files more quickly after someone opens up a malware-filled Microsoft Word document or some other attachment.

Other versions encrypt the computer at its most basic level so it can’t even power on, or use the computer’s own system administration tools to infect itself, he said.

The best course of action is to make sure you don’t get the virus. “You must be super careful what you click on,” Della Fave said.

Here’s what you should do, according to Johnson and the Ocean County prosecutor’s office:

  • Keep your computer’s security software up to date.
  • Keep your network firewall turned on.
  • Do not open spam email messages or links to suspicious websites.
  • Back up your files, such as documents, photos and music, to a secondary storage device.
  • Be careful when you browse the web. Use ad blockers to help protect yourself.

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Here are the top features of iOS 11

The 10 best features you won’t be able to live without

Ready for some new iPhone and iPad features? iOS 11 is now out of beta and ready for the public. Here are the best features that came with it.

Get ready to back up your iPhone and iPad: iOS 11 is here. Apple released the latest version of its mobile operating system on Tuesday, introducing us to a handful of brand-new features. In fact, this version of iOS feels like the most ambitious version of iOS that Apple has launched in a while. Here are the best new features that we already can’t live without. 

Siri’s new tricks

Siri is one of those features that keeps getting better with each software upgrade, and iOS 11 is no exception. This time, Siri gets a new voice, plus a super-helpful visual interface that lets you even edit your voice request with text input. And now, Siri is able to translate phrases for you—it can process English to Chinese, French, German, Italian, and Spanish. Apple said that it will add more languages in the months to come.

 

Customizable Control Center

Currently, Control Center in iOS 10 takes up two panels, so you have to navigate to the second panel to access volume controls. However, iOS 11 brings everything back to a single screen and relies more on 3D Touch. Not only that, but you can also customize which controls you’d like to have on there. You can add new controls to quickly access your Wallet, turn on Low Power Mode, and even start Screen Recording—an all-new feature for iOS.

 

New Live Photo effects

Apple has given us more reasons to want to take Live Photos, those GIF-like moving images. In iOS 11, you can add effects to your Live Photos after you take them. Find a Live Photo on your camera roll and then swipe up. You will be able to add a looping effect to your photo or make it “bounce” back-and-forth, similar to an Instagram Boomerang. You can also make it a long exposure shot for better photos of low-lit scenarios.

 

Drag-and-drop on iPad

iOS 11 makes for better multitasking on iPad. Now you can drag-and-drop images, links, and files between apps that are open side-by-side, either in Split View or Side Bar mode. In fact, you can drag-and-drop an app from Dock onto Side Bar mode, and drag that secondary app from the right to the left side of the screen.

 

Markup your screenshots

Everytime you take a screenshot in iOS 11, it will automatically remain floating on the lower left. You can swipe it offscreen to save it to your camera roll as per usual, or you can tap on it to go into Markup. So now, you can add handwritten notes or comments either with your finger or with your Apple Pencil if you’re using an iPad Pro.

 

Social profiles in Apple Music

Apple Music gets social in iOS 11. Taking a page from Spotify, Apple Music members now have a profile on the streaming app. You can use your profile page to showcase your favorite playlists, as well as the albums you’ve recently listened to. You can also follow friends on Apple Music, and their profile photo will show up next to the albums they’ve listened to. However, there is currently no way to listen to music on private or secret mode, so be ready for your Apple Music followers to get a glimpse at all your guilty pleasures.

 

Do Not Disturb While Driving

This feature could be a real life-saver. iOS 11 also introduces “Do Not Disturb While Driving” so that the screen goes totally dark when you’re on the road. You can activate this mode manually via Control Center or have it turn on automatically whenever you’re connected to CarPlay or a car’s Bluetooth. In addition, you can go into your Do Not Disturb Settings to setup an automatic response to all your incoming texts to alert people that you’re driving and will get back to them as soon as you arrive.

 

Document scanner in Notes

There’s no reason to run to the office scanner anymore, thanks to iOS 11. Using the Notes app you can now press the plus (+) sign to access an all-new document scanner. You can scan several documents at once and apply different filters. The scans can be saved inside your Notes, and you can also export them as PDF files that are Markup-friendly, so you can add your signature and send it back.

 

Search for handwritten Notes

Another cool feature that iOS 11 brings to Notes is the ability to search for things you’ve written our by hand. If you prefer to take notes using your finger or your Apple Pencil on iPad Pro, they are now searchable. 

 

QuickType keyboard improvements

iOS 11 also makes significant improvements to the software keyboard. On iPhone, you can press-down on the globe icon and choose one-handed mode. This will bring all the keys closer to either the left or right side of the screen to make it easier to type with one hand. You can also make one-handed mode your default keyboard by going into Settings. For iPad, you can now type numbers, symbols, and punctuation marks without switching to a secondary keyboard. Simply flick down on the key to insert the character you need. 

What we’re still waiting for

Apple previewed a lot of new features for iOS 11, but not all of them are yet available. Here’s a quick look at what’s to come later this fall.

1. Apple Pay Cash for sending or receiving cash within Messages

2. Indoor maps for Apple Maps to help you navigate popular shopping centers and major airports worldwide. 

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Uninstall now! Apple abandons QuickTime for Windows despite lingering critical flaws

Apple is giving up on QuickTime for Windows.

Yet another program is joining Java 6 and Windows XP as big-name software you do not want running on your PC. Security firmTrend Micro and the U.S. Department of Homeland Security are advising all Windows users to uninstall Apple’s QuickTime as soon as possible. (The advisory does not affect Mac users.)

The reason for getting rid of QuickTime for Windows is twofold. First, Apple told Trend Micro it is deprecating the software and will no longer deliver security updates for it. Second, there are two known critical vulnerabilities that could allow an attacker to take control of a system running QuickTime.

That’s a hellacious combo.

Apple was unavailable for comment at this writing, but a quick look at QuickTime’s download page shows the software is still publicly available. It hasn’t been updated since at least January, however.

Trend Micro says it does not yet know of any instances where the two potential security threats are being used in the wild but that could change. Trend Micro’s Zero Day Initiative recently published some technical details about the vulnerabilities. ZDI did this because its disclosure policy requires it to publish threat information when a “vendor indicates that the product is deprecated,” and thus won’t be patched.

If you’re a longtime user of iTunes you may be running QuickTime. To dump the program, open the Control Panel on your PC and then from the “category” view go to Programs > Uninstall a program. Once the list of installed programs populates, scroll down until you find QuickTime. Select it with your mouse, and then click Uninstall towards the top of the window. A pop-up window will then appear asking to confirm that you want to uninstall the program. Click Yes and you’ll be QuickTime-free in no time.

A survey published by Secunia Research in late 2015 found that Apple software is among the programs that are updated the least often by Windows users.

Why this matters: Whenever software is about to be abandoned it’s always a good idea to move away from it—or at least start planning to. That goes double for software with known flaws that allow the bad guys to execute code on your machine. QuickTime used to be an important piece of software for Windows users. But these days you don’t need it to watch movie trailers on Apple’s site and it’s no longer used by iTunes to play media on Windows. There’s little reason for the vast majority of Windows users to keep QuickTime on their PCs.

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Old Windows PCs can stop WannaCry ransomware with new Microsoft patch

In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8

Users of old Windows systems can now download a patch to protect them from this week’s massive ransomware attack.

In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8 — all of them operating systems for which it no longer provides mainstream support.

Users can download and find more information about the patches in Microsoft’s blog post about Friday’s attack from the WannaCry ransomware.

The ransomware, which has spread globally, has been infecting computers by exploiting a Windows vulnerability involving the Server Message Block protocol, a file-sharing feature.

Computers infected with WannaCry will have their data encrypted, and display a ransom note demanding $300 or $600 in bitcoin to free the files.

Fortunately, Windows 10 customers were not targeted in Friday’s attack. In March, Microsoft patched the vulnerability that the ransomware exploits — but only for newer Windows systems. That’s left older Windows machines, or those users who failed to patch newer machines, vulnerable to Friday’s attack.

Researchers originally believed the ransomware was spread through attachments in email phishing campaigns. That no longer appears to be the case.

Infection attempts from the WannaCry ransomware.

Once a vulnerable PC becomes infected, the computer will attempt to spread to other machines over the local network as well as over the internet. The ransomware will specifically scan for unpatched machines that have the Server Message Block vulnerability exposed.

Businesses can prevent this by disabling the Server Message Block protocol in vulnerable PCs. They can also use a firewall to block unrecognized internet traffic from accessing the networking ports the Server Message Block uses.

Fortunately, Friday’s ransomware attack may have been contained. A security researcher who goes by the name MalwareTech has activated a sort of kill-switch in WannaCry that stops it from spreading.

As a result, over 100,000 new infections were prevented, according to U.K.’s National Cyber Security Centre. But experts also warn that WannaCry’s developers may be working on other versions that won’t be easy to disable.

“It’s very important everyone understands that all they (the hackers) need to do is change some code and start again. Patch your systems now!” MalwareTech tweeted.

Unfortunately, the kill-switch’s activation will provide no relief to existing victims. The ransomware will persist on systems already infected.

Friday’s ransomware attack appears to have spread mainly in Europe and Asia, with Russia among those nations hardest hit, according to security researchers.

Security experts are advising victims to wait before paying the ransom. It’s possible that researchers will develop a free solution that can remove the infection.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
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South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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