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Symantec Security Cloud

Symantec Endpoint Protection Cloud Windows client upgrade scheduled for August 5, 2019

The SEP Cloud client for Windows is updated periodically to provide improvements and defect fixes. The next update is scheduled to start on August 5, 2019.

WHAT’S NEW ?

In this release, the SEP Cloud client for Windows will be updated to version 22.18 to provide an enhanced protection framework and client stability.

  • Fixed an issue related to the OS feature on the agent, which was randomly failing with a medium severity while applying the Management policy.
  • Fixed an issue related to the security event: “A process modified a critical system resource.” This event was erroneously displayed in the console as a threat detection/remediation event. The event is now removed and will not be displayed in the console.
  • Enhancement to process HTTP error 429 status code request. The SEP Cloud agent will not attempt to connect with the cloud when the 429 status code is returned, but instead, try to connect based on the timeout information.
  • If the timeout information is not available, then the product will retry to connect in 15 minutes by default.

IMPACT

All Windows devices that are currently enrolled in SEP Cloud will automatically be updated in the background, using LiveUpdate. This update does not affect the security of your devices.

To start, the update is distributed to a small set of clients over the first seven days of the release, and then the remaining clients will get the update. If you want to update sooner, you can run LiveUpdate from the Symantec Endpoint Protection Cloud client UI.

Action Required

  • Windows device restart
    All users with Windows devices will be prompted to restart their devices after the update. Even if they delay the restart, their Windows clients remain Protected.

If no user is logged on the device when the upgrade is made available, then the prompt is provided until the user logs on. The product update will not force the restart of the device.

  • Windows installation package refresh
    Administrators who created a Windows installation package before August 5 should create and distribute a new one after August 5 to use for new Windows package deployments.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Microsoft updates support policy: New CPUs will require Windows 10

In a change to its longstanding support policy, Microsoft says PCs based on new CPU architectures, including Intel’s Skylake chips, will require Windows 10. A list of preferred systems will support older Windows versions on new hardware, but only for 18 months.

Windows 10

Enterprise customers are still the bulwark of Microsoft’s Windows business, in both the client and server segments.

Historically, those customers have also been among the most conservative, lagging years behind the latest releases of an operating system release. Those practices have been encouraged by Microsoft’s support lifecycle, which offers a generous ten years of support for each Windows release.

Effective today, that policy is changing in a subtle but significant way, with the addition of new hardware requirements for support of pre-Windows 10 releases. The company’s also publishing a preferred list of systems that will receive special attention for updates and support.

Yes, Windows 7 (currently in the Extended support phase) will continue to receive updates until January 14, 2020, and Windows 8.1 will be supported until January 10, 2023. But in a series of “clarifications” to its support policy today, the company announced that support for those older Windows versions will be available only for “previous generations of silicon.”

Going forward, as new silicon generations are introduced, they will require the latest Windows platform at that time for support… Windows 10 will be the only supported Windows platform on Intel’s upcoming “Kaby Lake” silicon, Qualcomm’s upcoming “8996” silicon, and AMD’s upcoming “Bristol Ridge” silicon.

The policy will be phased in beginning with systems based on Intel’s new 6th-generation CPUs (code-named Skylake), which debuted a few months ago. New consumer-based Skylake devices must run Windows 10 to be supported.

For enterprise customers that want to buy “future proof” new hardware based on Skylake processors running older Windows versions, Microsoft will publish “a list of specific new Skylake devices we will support to run Windows 7 and Windows 8.1.” That support will run for a period 18 months, until July 17, 2017, after which those enterprise customers will be expected to upgrade to Windows 10.

Examples of systems that will be on the initial release of the list include Dell’s Latitude 12, Latitude 13 7000 Ultrabook, and XPS 13; HP’s EliteBook Folio, EliteBook 1040 G3; and Lenovo’s ThinkPad T460s, X1 Carbon, and P70 models.

The list will continue to be updated, Microsoft says.

Any machine that earns a place on the elite enterprise support list will get very special treatment indeed, with the idea being to reassure corporate customers that these models are especially likely to perform well on Windows 10 in the new era of continuous updates:

For the listed systems, along with our OEM partners, we will perform special testing to help future proof customers’ investments, ensure regular validation of Windows Updates with the intent of reducing potential regressions including security concerns, and ensure all drivers will be on Windows Update with published BIOS/UEFI upgrading tools, which will help unlock the security and power management benefits of Windows 10 once the systems are upgraded.

These models also get special treatment for enterprises that are still planning their Windows 10 migration, with an 18-month grace period where the older OS versions are fully supported.

Through July 17, 2017, Skylake devices on the supported list will also be supported with Windows 7 and 8.1. During the 18-month support period, these systems should be upgraded to Windows 10 to continue receiving support after the period ends. After July 2017, the most critical Windows 7 and Windows 8.1 security updates will be addressed for these configurations, and will be released if the update does not risk the reliability or compatibility of the Windows 7/8.1 platform on other devices.

Of course, enterprise customers who want to stick with earlier Windows versions beyond that mid-2017 deadline have lots and lots of options, based on current generations of Intel processors such as the Broadwell and Haswell lines. Those systems, which are based on what Microsoft calls “downlevel silicon,” will continue to be fully supported for pre-Windows 10 operating systems.

In today’s blog post, Microsoft says it’s seeing “unprecedented demand from our enterprise customers” in Windows 10. Enterprise customers are especially interested in new Windows 10 security features like Credential Guard, which uses hardware virtualization to safeguard credentials from attack.

Windows 8-era enhancements like Secure Boot, which protects systems from being compromised by rootkits and bootkits, also require new hardware.

Not surprisingly, today’s announcement contains the usual cheery statements from Microsoft’s three biggest hardware partners: Dell, HP, and Lenovo. All three companies compete aggressively in the low-margin consumer market, where virtually all new systems will run Windows 10. But enterprises will pay premium prices for the improvements in battery life and security in Skylake-based mobile systems, making this the most attractive segment to target.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

What you need to know about the WannaCry Ransomware

What has happened?

On May 12, 2017 a new variant of the Ransom.CryptXXX ransomware family (detected as Ransom.Wannacry) began spreading widely, impacting a large number of organizations, particularly in Europe.

What is the WannaCry ransomware?

WannaCry encrypts data files and asks users to pay a US$300 ransom in bitcoins. The ransom note indicates that the payment amount will be doubled after three days. If payment is not made after seven days, the encrypted files will be deleted.

Figure 1. Ransom demand screen displayed by the WannaCry Trojan

It also drops a file named !Please Read Me!.txt which contains the ransom note.

Figure 2. Ransom demand note from WannaCry Trojan

It propagates to other computers by exploiting a known SMB remote code execution vulnerability (MS17-010) in Microsoft Windows computers.

Are you protected against this threat?

South Jersey Techies, LLC recommends and offers Symantec Endpoint Protection to its clients. Symantec Endpoint Protection customers are protected against WannaCry using a combination of technologies: Antivirus, SONAR protection, Network-based protection.

All South Jersey Techies Managed IT Services client computers have the latest Windows security updates installed, in particular MS17-010, to prevent spreading. If your business / organization is not on our Managed IT Services plan please check or contact us to ensure that you have the latest updates installed.

Who is impacted?

A number of organizations globally have been affected, the majority of which are in Europe.

Is this a targeted attack?

No, this is not believed to be a targeted attack at this time. Ransomware campaigns are typically indiscriminate.

Can I recover the encrypted files?

Decryption is not available at this time but companies are investigating. South Jersey Techies, LLC does not recommend paying the ransom. Encrypted files should be restored from back-ups where possible. South Jersey Techies offers a number of backup solutions including Carbonite Online Backup and cloud storage solutions. If you are unsure about your computer / server backups, please check or contact us to discuss the best solution for your business.

What are best practices for protecting against ransomware?

  • New ransomware variants appear on a regular basis. Always keep your security software up to date to protect yourself against them.
  • Keep your operating system and other software updated. Software updates will frequently include patches for newly discovered security vulnerabilities that could be exploited by ransomware attackers.
  • Email is one of the main infection methods. Be wary of unexpected emails especially if they contain links and/or attachments.
  • Be extremely wary of any Microsoft Office email attachment that advises you to enable macros to view its content. Unless you are absolutely sure that this is a genuine email from a trusted source, do not enable macros and instead immediately delete the email.
  • Backing up important data is the single most effective way of combating ransomware infection. Attackers have leverage over their victims by encrypting valuable files and leaving them inaccessible. If the victim has backup copies, they can restore their files once the infection has been cleaned up. However organizations should ensure that back-ups are appropriately protected or stored off-line so that attackers can’t delete them.
  • Using cloud services could help mitigate ransomware infection, since many retain previous versions of files, allowing you to “roll back” to the unencrypted form.

Have additional questions?

Feel free to call us at contact us or (856) 745-9990 with any questions you may have.

Office 2016 Preview

Office 2016 Preview for existing Office 365 subscribers

For enterprise

Office 365 administrators with an Office 365 ProPlus subscription can now enable the Office 2016 Preview for their organization by turning on First Release. Learn how to turn on First Release.

Once First Release is turned on, users can install the Office 2016 Preview.

Enabled Office 365 ProPlus users

1. Sign in to the My Software page.

2. Go to Try the next version of Office.

3. Click Install.office2016

This will install the Office 2016 Preview on your device.

Note Enabled Office 365 ProPlus users can follow the same process above to install the Project 2016 Preview and the Visio 2016 Preview. On your Software page, select Project or Visio from the Software list. If Project and Visio are not listed, they are not included with your subscription.
Not ready to join First Release? You can still get the Office 2016 Preview,find out how.

For home

  • Go to the Office M Account page.
  • Click Language and install options.
  • Click Additional install options.
  • Open the Version drop-down menu and select the 32-bit or 64-bit Office 2016 Preview.
This will install the Office 2016 Preview on your device. You will stay on the Office 2016 Preview track until you uninstall the Office 2016 Preview or until Office 2016 is released.
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