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Microsoft Surface: iPad knockoff for enterprise?

As I’ve said many times, I barely have any use for the new iPad. Most technologists I know feel the same way about tablets. However, most of us understand that we’re an anomaly. For tens of millions of people, using a tablet like the iPad is infinitely easier and less frustrating that dealing with a Windows laptop. That’s why tablets are eating the bottom out of the PC market, and the trend is accelerating.

Microsoft knows this. It also knows that an alarming number of companies are allowing their employees to use iPads and some are even running trials to hand out the new iPads to lots of highly mobile employees. What’s even worse for Microsoft is that most of these employees are loving it and are gladly chucking their Windows laptops aside.

 

While a lot of these employees will still periodically use Windows machines for some of their work, they’re using them less frequently and that means slower PC upgrades and less urgency to jump to Microsoft Windows 8. We’re still only talking about a fraction of the market — iPad will sell 60 million units in 2012 versus 400 million PCs, according to Gartner. Nevertheless, it has Microsoft freaked out because it’s been just a little over two years since the iPad debuted.

That’s a lot of disruption in a short period of time.

Of course, that brings us to the announcement of the Microsoft Surface tablet this week. Microsoft turned a lot of heads by revealing that it is going to build its own line of Microsoft Windows 8 tablet devices, à la Zune and Xbox. The hardware design for the Surface that Microsoft showed off on Monday was impressive enough to pique the interest of the tech press and the public.

The tablet itself looks a lot like the new iPad and many of the high-end Android tablets, but there were a pair of features that stood out. The first was a sturdy built-in kickstand that stealthily pops out from the back of the tablet. The second is the magnetic cover that doubles as a keyboard and touchpad. When you put these two features together you suddenly have a tablet that easily doubles as a laptop. That eliminates the need for someone to have two devices.

Sure, the hardware of the Microsoft Surface Tablet echoes the iPad. But, Microsoft did use a special magnesium body that makes it light, thin, and durable. Sure, the cover of the Surface is a copy of the iPad’s Smart Cover, but Microsoft did innovate by adding a keyboard on the inside.

There’s plenty about the Microsoft Surface Tablet that screams, “iPad knockoff!” and the failure of Android tablets and the tablet debacles at RIM and HP show that trying to build an iPad competitor for the enterprise can be a brutal business.

Still, the Microsoft Surface Tablet has something going for it that the BlackBerry PlayBook, HP TouchPad, and the parade of Android tablets don’t — it’s going to automatically drop into the Windows networks that most Fortune 500 companies as well as a lot of small and medium businesses already have in place. That’s going to mean a lot fewer worries about compatibility, security, and data protection. In other words, it means a lot less work for IT on the backend and a smoother transition for many users

That doesn’t mean the Microsoft Surface Tablet is a slam dunk. There is still a big question about whether users are going to find the Windows 8 interface as easy to use as the new iPad. And, will spyware and malware become a big problem on the Surface since it’s running the full version of Windows? Above all, how much is it going to cost? The Pro version of the Microsoft Surface Tablet that most businesses are going to want is expected to cost about the same price as an Ultrabook — in the $800-$1000 range.

Ultimately, if you want to think of the Microsoft Surface Tablet as an iPad knockoff with a few key innovations and additions that make it a legitimate option for businesses, that’s fine. A lot of companies will be happy to pay a premium for an iPad look-alike that automatically fits into their current networks and is guaranteed to work with their existing applications.

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What You Need to Know About the Big Chip Security Problem

According to Intel Corp.,most of the processors running the world’s computers and smartphones have a feature that makes them susceptible to hacker attacks. The chipmaker, working with partners and rivals, says it has already issued updates to protect most processor products introduced in the past five years, but the news sparked concern about this fundamental building block of the internet, PCs and corporate networks.

The revelation of the so-called Meltdown and Spectre vulnerabilities spurred a scramble among technology’s biggest players, from Apple Inc. to Amazon.com Inc., to enact fixes and reassure customers they were on top of the problem.

1. What’s the problem?

Modern processors guess what they’ll have to do next and fetch the data they think they’ll need. That makes everything from supercomputers to smartphones operate very fast. Unfortunately, as Google researchers discovered, it also provides a way for bad actors to read data stored in memory that had been thought to be secure. In a worst-case scenario, that would let someone access your passwords.

2. How bad is it?

The vulnerability won’t stop your computer working and doesn’t provide an avenue for hackers to put malicious software on your machine. Though it could put important data at risk, there’s been no report so far of anyone’s computer being attacked in this manner. More broadly, though, the new fears could undermine longtime assurances that hardware and chip-level security is more tamper-proof than software.

3. How was it discovered?

The weakness was discovered last year by folks Google employs to find such issues before the bad guys do. Usually, solutions are developed in private and announced in a coordinated way. This time the news leaked before the companies involved had a chance to get a fix in place.

 

 

4. What’s being done to fix it?

Chipmakers and operating system providers, such as Alphabet Inc.’s Google and Microsoft Corp., are rushing to create software patches that will close the potential window of attack. Intel said that it expects to have issued updates for more than 90 percent of recently introduced processor products. Amazon.com Inc. said “all but a small single-digit percentage” of its servers have already been protected. In a blog post, Google said its security teams immediately “mobilized to defend” its systems and user data. Some customers of Android devices, Google Chromebook laptops and its cloud services still need to take steps to patch security holes, the company said. Patches for Windows devices are out now and the company is securing its cloud services, Microsoft said in a statement.

5. Is this just an Intel problem?

No, though that seems to be what panicky investors initially thought. Intel says it’s an issue for all modern processors. But rival Advanced Micro Devices Inc. stated that its products are at “near-zero risk.” ARM Holdings, which has chip designs that support all smartphones, said that, at worst, the vulnerability could “result in small pieces of data being accessed” and advised users of its technology to keep their software up to date. Google fingered all three companies. Apple said all Mac computers and iOS devices — including iPhones and iPads — were affected, but stressed there were no known exploits impacting users and that steps taken to address the issue haven’t dented performance.

6. What will the fallout be?

Some computers, mostly older ones, could be slowed down by the software patches that will make them more secure. Intel said that in common situations software might be slowed down by as much as 3 percent or not at all. But in other rare situations, performance might be reduced as much as 30 percent. The company doesn’t expect any financial impact and said it thinks customers will keep buying. As the fixes haven’t been widely deployed yet, it’s unclear whether anyone will even notice or whether computer slowdowns will be widespread. Intel has only done lab tests.

iPhone 7 rumors: Goodbye 16GB, hello 256GB and ‘Pro’ line

The new iPhone doesn’t come out until September, but that won’t stop the rumor mill from churning at a furious pace.

iphone-7

Now that WWDC is over, the iPhone 7 rumors are getting even louder, since its expected unveiling in September is probably the next time we’ll see Tim Cook on stage. Yes, that’s still a good while from now. To help keep track of all the scuttlebutt, we’re collecting every rumor we’ve heard so far—and every new one that crops up between now and the day Tim pulls the new iPhone out of his pocket. Then we’ll assess whether each rumor seems legit or absurd, and we’d love to hear your thoughts too. Sound off in the comments.

What’s the latest?

The rumor: Pricing specs for the upcoming iPhone 7 have allegedly leaked on Weibo, according to 9to5Mac. If believed, the specs show that Apple is looking to release a 256GB model of the iPhone 7 that will be the same price as the 128GB model of the current generation iPhone 6s. Furthermore, Apple would drop the meager 16GB models, offering instead 32GB, 64GB, and 256GB for the iPhone 7 and 32GB, 128GB, and 256GB for iPhone 7 Plus. And that’s not all, the rumor on Weibo has it that Apple is gearing up an iPhone 7 Pro line. This Pro model would be the only one to offer the dual-camera system that’s been rumored before, and a Smart Connector for accessories similar to the iPad Pro.

Plausible: Generation after generation, Apple has mostly retained the same pricing for iPhone models, so the fact that the 256GB iPhone 7 would cost the same as the current 128GB wouldn’t be unheard of. However, we’re a little skeptical that Apple would get rid of the 16GB base models, especially since iOS 10 seems to have been designed to optimize storage. And the Pro line would be an interesting addition, and would certainly make up for the fact that the iPhone 7 is rumored to be almost-identical to the 6s models. Apple is also making some strides in enterprise software, so an iPhone Pro would be a logical next-step.

Headphone jack after all?

The rumor: Via Engadget comes some component photos from Rock Fix, a smartphone repair shop in China. They allegedly show a dual-SIM tray, another shows a dual-lens camera for the larger Plus model, and curiously, there’s even an Lightning assembly that still has the headphone jack attached. People who need a lot of storage will be pleased to hear another photo shows SanDisk memory ships up to 256GB, which would be the most storage Apple’s ever offered in an iPhone.

Plausible? It’s hard to give much weight to photos of components, and as reported in the same Engadget article, conflicting rumors about the dual-lens camera surfaced within days. But it is plausible that these components could be for the iPhone 7—and we know plenty of people who would be thrilled if the new phone had a headphone jack after all.

New colors?

navy-blue-iphone-7-concept

The rumor: It’s not easy being green, and iPhone owners might be starting to get envious of how many colors you can get an Android phone in. iPhones used to be pretty monochromatic, until Apple added gold and then an even brighter splash of color with last year’s rose gold hue (OK, OK, it’s pink). Japanese blog Macotara is reporting that Apple is switching it up this year, swapping the space gray color for navy blue instead.

Plausible? This is absolutely plausible. Apple’s iPhones have never been colorful, but the iPod touch comes in beautiful colored aluminum, and Apple has also set a tradition recently of switching up its Apple Watch bands to fit the season. One of the latest additions is a handsome navy Sport Band, and the Classic Buckle, Leather Loop, Modern Buckle, and two of the Hermès bands come in navy too. Navy looks great on both men and women, but we can’t help being a bit surprised it’s the “basic black” space gray color that’s rumored to be replaced.

A flat Home button?

The rumor:  Blurry, possibly fake spy photos from mobipicker (via 9to5Mac) seem to show a very flat-looking Home button. As in, maybe it’s not a button, maybe it’s just a touch-sensitive place you touch (and/or 3D Touch) instead of physically clicking it.

A fully flat Home button could have 3D Touch potential too.

Plausible? The Touch ID button got a lot faster between the iPhone 6 and 6s, but any button that physically clicks is another opportunity for hardware failure. With the rise of installment plans and the iPhone Upgrade program, we expect Apple to keep making little tweaks that make its phones more durable, so they’re turned in good enough shape to be possibly refurbished and resold. So yes, this is very plausible, and we think Apple could pull it off where the experience is the same, perhaps even using a little haptic feedback to make it feel like the button is clicking but it’s not—just like the Force Touch trackpad.

What about storage size?

The rumor: Apple is ditching the 16GB base model iPhone at long last, at least according to an IHS Technology analyst. The analyst posted on Chinese social media that the base model iPhone 7 will start at 32GB of storage space and 2GB of RAM, based on supply chain research.

Plausible? We sure hope so. Long-time Apple watchers have criticized the company for years over refusing to drop the 16GB model and forcing buyers to choose between the paltry base model and a 64GB option, with no 32GB in between. This is a tale as old as iPhones. In fact, when iOS 8 was released two years ago, many 16GB iPhone owners had to choose between offloading some of their apps, photos, and other files to upgrade to the space-hogging new version or hold off. Apple made iOS 9 a smaller, smarter upgrade, with temporary app deletion making the process easier. But apps easily eat up storage space, and Apple has improved its camera with Live Photos and 4K video-recording, both of which create large files. Sure, you can accept reality and choose the 64GB model, but it’s a lot more expensive. A 32GB base would hit the sweet spot and show Apple can change with the times.

Leaked photos show conflicting design tweaks?

iphone_7_plus_rear

The rumor: Forbes reported on leaked photos that allegedly depict the iPhone 7 chassis. First posted on French tech site NowhereElse.fr, the photos suggest that Apple’s forthcoming iPhone with have double speakers on the top and the bottom, created quad array audio experience similar to the iPad Pro. The photos also seem to confirm, yet again, that the iPhone 7 will not have a headphone jack. Lastly, this iPhone 7 chassis has the flash repositioned underneath the camera, instead of right next to it.

But hold on… according to another recent iPhone 7 photo leak picked up by 9to5Mac, the flash will remain where it is on the 6s. So now we have conflicting rumors. Both sets of photos, however, do show that Apple has redesigned the antenna lines. Instead of horizontal lines, the antenna lines on the iPhone 7 will allegedly be traced along the top and bottom edge of the device.

Plausible? These conflicting Apple rumors could mean a few things. Either both leaked photos are fake, one of them is fake, or both of them are real. According to Forbes, Apple is known for creating several different prototypes of its upcoming products to test, so these photos could both be depicting early but different iterations of the iPhone 7. That both of them would leak, however, seems unlikely.

Smart connector?

The rumor: New images and renderings have surfaced allegedly depicting the iPhone 7 and 7 Plus models. Quoting the Japanese site Mac Otakara, MacRumors reported that these images could be the “real thing.” The leaked image of the iPhone 7 Plus shows a Smart Connector, hinting at the possibility of a Smart Keyboard. While the Mac Otakara report seems to confirm previous rumors the iPhone 7 and 7 Plus will have a similar design to the current generation 6s and 6s Plus, the website also contests previous reports. Most notably, Mac Otakara now refutes the rumor that these new iPhones will have a second speaker to create stereo sound.

Plausible? Apple has been releasing a lot of accessories in the last few months, especially for the iPad Pros. It’s possible the company wants to continue this trend and adding Smart accessories to the 7 Plus. However, a Smart Keyboard suggests that the larger iPhone could have some Pro-style features, and we’re not sure if Apple would want to have it compete with the just-released 9.7-inch iPad Pro.

No headphone jack, really?

beatsheadphones.1.medium

The rumor: Here it is: a leaked iPhone 7 case… allegedly!9to5Mac reported the leaked images as first posted on the@OnLeaks Twitter account. The leaks seem to corroborate a few other rumors about the iPhone 7. For example, the case has no slot for a 3.5mm audio jack, signaling that Apple might be pushing for only Bluetooth and Lightning-connected headphones. The case also has two equally sized speaker grills on each side of the Lightning port slot, confirming that the iPhone 7 will be the first to sport two speakers for stereo sound. Other than that, the purported case points to an iPhone 7 hardware design that’s nearly identical to the iPhone 6s.

The no-headphone-jack rumor has been around for a while, previously reported by Fast Company and others. Apple is said to be developing wireless EarPods to be sold separately, alongside the iPhone 7. The premium EarPods will reportedly support Siri and wireless phone calls and ship with a carrying case that doubles as a charger.

Plausible? The larger design of the iPhone 6 and 6s lines have proven very successful for Apple, so we can see why the company would want to play it safe design-wise with the iPhone 7. But this similar design may not offer enough reasons to upgrade as we’ve seen with previous numbered upgrades—and if the major innovation requires a lot of people to ditch their 3.5mm headphones or use an adapter, get ready to hear some major griping.

This is the most controversial iPhone rumor in years, even more than the change of sizes with the iPhone 6. Some people love the idea. Others hate it. There’s even a petition to convince Apple that people still love the headphone jack. That petition has just over 300,000 signatures.

How does the dual-lens camera work?

The rumor: We previously reported on the rumor that Apple is looking to bring a dual-lens camera to forthcoming iOS devices. Based on LinX camera technology that Apple acquired last year, the dual-lens incorporates a wide-angle lens and a telephoto lens. According to MacRumors, a recent Apple patent shows for a a split-screen viewfinder where users can see the full image in the wide-angle lens and zoom in with the telephoto lens. The camera will be able to take two separate pics, or use one of the lenses to shoot video and the other to take stills. More impressively, the camera could also implement LinX’s technology to stitch it all together into one really crisp image.

Plausible? The race for bringing DSLR-quality cameras into smartphones is on. Samsung’s recently-unveiled Galaxy S7 garnered rave reviews for its use of Duo Pixel Technology to take photos. Apple may be feeling the heat to create an equally-stunning photo experience to the iPhone 7. If the dual-lens technology as outlined in this patent comes to fruition, it would help the iPhone regain its reputation as the best camera phone on the market.

How thin will the iPhone 7 be?

iphone-7-thickness

The rumor: Macotakara reported this week that the iPhone 7 will be 6.1mm thick. That’s one whole millimeter thinner than the current iPhone 6s, which measures 7.1mm. This new thinner model will be accompanied by a flush rear camera (so not protruding) for a design that’s sleeker overall.

Plausible? If this rumor is true, Apple seems to be under the impression that thinner is better. Apple has already made a device that measures just 6.1mm: the iPod touch. So it makes sense that the company would want to try to make the newest iPhone be just as thin. Hopefully, the iPhone 7 won’t be affected by any “Bendgate” issues because of this thinner design.

Will the thinner Lightning port mean I have to get new cables?

The rumor: In addition to getting rid of the 3.5mm headphone jack to achieve this new thinness, the iPhone 7 is rumored to integrate a thinner Lightning port. This will not affect the actual Lighting cables, however, so you won’t have to get all new connectors for the iPhone 7. What Apple is doing is simply making the cutout around the port smaller, so it should only affect case-makers, according to 9to5Mac.

Plausible? If Apple is already going insofar as to removing the headphone jack, which has already sparked plenty of controversy, then a slight redesign of the Lightning port doesn’t seem like a big deal. Especially if our current Lightning connectors will still be able to hook up to it.

Camera differences between the 7 and 7 Plus?

iphone-7-plus-dual-camera-1

The iPhone 7 Plus might have the most amazing smartphone camera ever.

The rumor: The iPhone 7 Plus will have a better camera, to the chagrin of small-handed amateur photographers around the world. According to MacRumors, the 7 Plus may have a dual-lens camera with optical zoom, which means this phone will take better photos than many traditional cameras. Instead of pinching to zoom in digitally, which usually results in a terrible grainy photo, the 7 Plus camera will have an optical zoom. That’s where the second camera lens comes in: It’s essentially a zoom lens.

Plausible? Yes. The iPhone 6s and 6s Plus have most of the same features, but the larger phone has a small but key difference: optical image stabilization. That feature uses the Plus’s gyroscope and camera array to steady your photos even if your hand shakes. The 6 and 6s rely on camera software to achieve the same effect, though the resulting images aren’t quite as clear. If the 7 Plus has a dual-lens camera with optical zoom, it would be a huge differentiator—the Plus could become the phone to beat for serious photographers.

Is that unsightly camera lens bulge going away?

The rumor: Apple redesigned the 6 and 6s models to be thinner and lighter than ever before, but there’s one big problem: The rear-facing camera lens juts out of the body, so the phones won’t sit flat on a surface. For a company that’s all about the details, this seemed like a strange design decision. The iPhone 7 is reportedly getting a camera that sits flush against the phone, according to MacRumors, so your eyes won’t be offended any longer.

Plausible? We sure hope so. That camera protrusion had to happen for a reason, but even Apple design chief Jony Ive is not a fan.

Will the iPhone 7 be waterproof?

The rumor: Making the iPhone thinner than ever and adding a DLSR-quality camera aren’t game-changing enough for Apple, apparently, so the company is reportedly working on ways to waterproof the iPhone 7. Ambitious? Yes. Possible? Definitely. Without a headphone jack to trap water, Apple could coat the iPhone with a waterproof coating and make those third-party rugged, waterproof cases obsolete.

Plausible? Actually, yes. Apple took several steps to waterproof the iPhone 6s without actually calling it waterproof, as detailed here, and word on the street from people who have accidentally submerged a 6s indicates that those techniques worked. All Apple needs is some waterproof buttons (which it’s reportedly working on), and they’re set.

Next year’s iPhone

Yes, you read that right. In this craziest of iPhone rumor cycles, we’re been reading rumors for the 2017 iPhone mixed in with rumors of the iPhone that should come out in September of 2016. Just to keep them all straight, here are the things we may have to look forward tonext year.

An OLED screen and glass on both sides

The rumor: Remember the iPhone 4, encased in glass on both sides, so you’d have twice as many surfaces that could shatter every time it slipped out of your hand? Apple might bring back an all-glass design in 2017. Hopefully it’s a bit more durable this time.

KGI Securities analyst Ming-Chi Kuo thinks that Apple is planning a major iPhone redesign for 2017—not this fall. In a note to investors, he predicted an iPhone with a 5.8-inch OLED screen that’s encased in glass on both sides, yet smaller than the current iPhone 6s Plus, meaning Apple would be looking to eliminate as much bezel and “chin” as possible. DisplayMate President Ray Soneira echoed Kuo’s OLED predictions in a recent report, citing the “rapid improvements” in OLED performance over the last six years.

“Apple simply has no choice in switching,” Soneira said, because OLEDs are thinner, lighter, more responsive, and can be curved or bent in ways that LCD displays just can’t.

Kuo also predicted the all-glass 2017 iPhone would have wireless charging, and some kind of biometrics, like face recognition or iris scanning. The Home button takes up a lot of space on the current iPhones, and replacing it with other biometrics for login and Apple Pay (along with deep-touch gestures for exiting apps) could let Apple expand the screen.

Plausible? In Apple’s usual “tick-tock” cycle, the 2016 iPhone would get a redesign, since the current iPhone 6s and 6s Plus are upgrades to the iPhone 6 and 6 Plus designs that launched in 2014. But if Apple really is switching to OLED, that’s a major shift that might need more time to perfect. It’ll be interesting to see what innovations Apple can add in 2016 to make the iPhone seem exciting even if the overall design stays the same—a better camera and a Smart Connector are a start.

More evidence of OLED

The rumor:  According to a recent Bloomberg report, Applied Materials, an Apple supplier, has received almost four times the amount of orders for its display-making machines. This jump is linked to Apple retooling the iPhone manufacturing process to include OLED screens in the fall of 2017.

Plausible? We’ve already bought into the general rumor that Apple would switch to OLED, and this report supports the 2017 timeline—according to Applied Materials, it takes about 3 quarters for their machines to be build, delivered, and installed.

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Access Office 365 Compliance Manager

As more consumers grow disenchanted with Apple, Microsoft has taken the opportunity to cash in on the growing popularity of Surface devices.

Microsoft claims that more people are switching to Surface devices from Macs than ever before. That’s a concept that would have been hard to picture when Microsoft first released the Microsoft Surface RT and Surface Pro in 2012 and 2013, respectively. The Surface RT suffered from a watered-down version of the new — and generally disliked — Windows 8 operating system and, while the Surface Pro featured the full desktop version, it came with hardware limitations and a high price tag.

In a sea of clam shell notebooks, all vying to be thinner and lighter than the last, the Surface clumsily debuted as a confusing mashup of a tablet and a laptop. And people didn’t like it. RT users complained of the limited functionality and never-ending bugs, while Surface Pro users were forced to pay a high price just to avoid Windows RT. In fact, the Surface RT did so poorly that Microsoft had to take a $900 million dollar write-down after drastically cutting the price of the device.

The backlash even made some question whether or not we were witnessing the end of Microsoft. It might seem dramatic now in 2016, but in 2013, people really missed the Start menu. Instead, Microsoft listened to consumers’ complaints to find a balance between the company’s vision and what consumers wanted. And it worked — Microsoft has regained credibility and popularity by creating new products that didn’t simply mimic or improve upon what was already out there.

Apple’s identity crisis

For a company once targeting modern, creative professionals, it’s hard to tell who Apple makes products for anymore. Apple’s devices now feel tailored to a low-tech crowd, or people who like new tech, but just aren’t that interested in specs. They want a reliable, easy-to-use device that just works. But where does that leave the original fan base of creative workers who need high-performance and cutting edge features? Apple hasn’t left this industry with many options — and at this point, you can get more for your money in graphics and performance on a Surface Book than a Macbook Pro. Plus, with the newly announced Microsoft Studio, there is finally a strong alternative to the iMac — with a touch display, no less.

Apple’s compromise is the MacBook Pro with Touch Bar, which features a dynamic touch bar replacing the row of function keys on the keyboard. The display changes depending on settings and the app you’re using; it’s a cool feature, and certainly useful, but it’s a confusing message. If the iPad Pro is competing with hybrid notebooks like the Surface Pro 4, but Apple doesn’t think people want touch-displays on a notebook, then does that make the iPad Pro a giant iPad?

Microsoft is focused on touch-based input — in fact, you’d be hard-pressed to find even a mid-ranged PC that doesn’t at least offer the option of an upgrade to a touch display. The two companies have taken different stances, but in siding with touch, Microsoft has more to offer in each of its devices. If you want a notebook that can sometimes be a tablet, or a tablet that can sometimes be a notebook, you can purchase just one device instead of two.

Microsoft has focused on developing a family of Surface devices that can suit a wide range of users. It starts with the lower-end Surface 3, which is a great device for anyone who just wants a computer to surf the web and use basic apps. The Surface Pro 4 acts as a step up in size and hardware, with configurations for anyone from light users to those who need more performance. And now, with the Surface Book and Surface Studio, even those who need the highest end configurations for heavy-duty video or image editing have an option.

The Surface in pop culture

Remember when Windows users were the boring, out of touch, suit-wearing nerds in commercials, and a Mac user was the hipster CEO of a startup — that guy in 2006 who wore hoodies and scootered to all his meetings? That landscape has changed a lot since then, and now Microsoft is the one calling out Apple on selling outdated hardware and falling behind the curve.

Microsoft has clearly made a push to get the Surface in front of consumers anyway possible — CNN commentators used the devices in this year’s debates, but it was later discovered they were using them to hide their iPads. Hulu’s The Mindy Project also features Mindy Kaling’s character using a Surface Book, with one very obvious instance of product marketing, where she very purposefully ejects the display from the keyboard. And what New Englander can forget when the Surface Pro 4 made headlines after Patriot’s coach, Bill Belichick, became so frustrated with the technology that he spiked it onto the field.

These might not be the most positive representations of the brand, but the visibility of the device seems to be working. In places where it used to be a sea of aluminum notebooks, featuring the familiar, backlit Apple logo, we’re starting to see some diversity.

Just as it wasn’t the end of Microsoft in 2013, it’s now Apple’s chance to step out of the spotlight and make some changes. But there’s nothing like a little healthy competition to help spark new, creative designs and that’s exactly what motivated Microsoft to step back, refocus and come back strong.

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Mac Office 2011 Support Ends Oct 10

End of support is sneaking up on enterprise employees running Office on a Mac

Companies that have employees running Office for Mac 2011 have just over 100 days to replace the suite’s applications with those from last year’s upgrade, Office for Mac 2016.

Support ends for Office for Mac 2011 on Oct. 10, a date that Microsoft first stamped on the calendar two years ago, but has not widely publicized since. As of that date, the Redmond, Wash., developer will cease supplying patches for security vulnerabilities or fixes for other bugs.

The individual applications — Excel, PowerPoint, Outlook and Word — will continue to operate after support ends, but companies will be taking a risk, however small, that malware exploiting an unpatched flaw will surface and compromise systems.

To receive security and non-security updates after Oct. 10, IT administrators must deploy Office for Mac 2016 or instruct workers covered by Office 365 to download and install the newer suite’s applications from the subscription service’s portal.

Office for Mac 2011’s end-of-support deadline was originally slated for January 2016, approximately five years after the productivity package’s release. But in the summer of 2015, when it was clear that 2011’s successor would not be ready by early 2016, Microsoft extended its lifespan by 21 months. At the time, Microsoft cited the long-standing policy of supporting a to-be-retired product for “2 years after the successor product is released” when it added time to 2011.

Mac users: Steerage Class

The impending cutoff for Office for Mac 2011 is an issue only because Microsoft shortchanges Office for Mac users. Unlike the Windows version of Office, which receives 10 years of security support, those that run on macOS are allotted half that. Microsoft has repeatedly classified Office for Mac as a consumer product to justify the half-measure, even for the edition labeled “Home and Business.”

Nor does Microsoft update and service Office for Mac for corporate customers as it does the far more popular Windows SKU (stock-keeping unit). The latter will be upgraded with new features, Microsoft said in April, twice each year for enterprise subscribers to Office 365 ProPlus, with each release supported for 18 months before giving way to a pair of successors.

Mac editions, however, are refreshed with new tools at irregular intervals, often long after the same feature debuts in the same Windows application. (Recently, for example, Microsoft added a delivery-and/or-read receipt option to the Mac version of Outlook; that functionality has been in Outlook on Windows since 2013.) And because there are no regular, large-scale feature upgrades to Office for Mac, support is not curtailed by the release schedule as with Windows.

The difference between Offices — the behemoth Windows on one side, the niche Mac on the other — has been put into even starker relief recently: Microsoft has adopted March and September dates for launching new upgrades to Windows 10, Office 365 ProPlus, and last week, Windows Server, but made no similar promises for Office for Mac 2016.

It’s clearly the odd app out.

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CES 2016: Fitbit Takes on Apple Watch

Step aside, Apple, there’s a new watch in town. At CES 2016, Fitbit unveiled the Blaze, a smartwatch that does things the Apple Watch can’t, and at a lower price point.

fitbit-blaze

The new Fitbit Blaze is a smart fitness watch unveiled at CES 2016. Image: Fitbit

The basic utilitarian look of Fitbit is so last week, with today’s CES 2016 debut of Fitbit Blaze, a smart fitness watch with a color touchscreen that heralds in the next generation of the company’s popular fitness device line.

Fitbit Blaze does many of the same things as more expensive smartwatches, such as the Apple Watch, but it does it at a lower price point. The basic Fitbit Blaze comes with an elastomer band and will be available for retail sales in March 2016 with a $199 price tag. It tracks fitness and sleep stats and provides notifications for calls, texts, calendar alerts and music control. It’s compatible with Windows, iOS, and Android platforms.

One of the main features of the watch is how the bands are interchangeable to go from the gym to the office and out for the evening. Accessories will include additional elastomer bands for $29.95 each, leather bands for $99.95 each, and a steel link band for $129.95 each. The device is available for presale beginning today at Fitbit.com and tomorrow at various major retailers. For those who want to see the watch in person before ordering, on February 20 customers can go into Best Buy to try on the watch and pre-order.

“The product is about the balance of fitness and style. While it may look like a smartwatch, we think we’ve gotten it right. It has a distinct focus on fitness. That’s why we’re calling it a smart fitness watch. It puts fitness first,” said James Park, CEO and co-founder of Fitbit, at the CES 2016 press conference.

Fashion and style have long been a sore spot in the world of wearables and smartwatches. Because, even if a device has a stylish appearance, oftentimes it’s not feasible to wear the same product 24/7 for every occasion. The Fitbit Blaze eliminates this issue with the range of affordable interchangeable bands.

Fitbit Blaze includes many of the same features as previous Fitbit wearable fitness devices, such as all-day activity stats, but it also includes a color touchscreen, along with a partnership with FitStar for an onscreen workout. It also includes connected GPS for real-time exercise stats and PurePulse wrist-based heart rate tracking, which the company introduced last year.

The watch has a substantial battery life, lasting up to five days and nights, according to Fitbit Chief Business Officer Woody Scal.

Park said the Fitbit Charge, which was introduced last year, is the number one selling activity tracking device in North America, and the Fitbit Surge is the number one selling GPS tracking watch. On Christmas Day and the day after, Fitbit was the number one free app download.

“We are one of the larger technology IPOs of 2015. We are still trading about offering price which we think is rare. We’re pretty proud of that,” Park said.

Park took the opportunity at the press conference to point out how Fitbit is mentioned in the media, such as numerous photos with President Obama wearing a Fitbit Surge.

“For me it’s been really fun to see Fitbit mentioned on popular TV shows such as Big Bang Theory,” he said.

One of the biggest challenges that Fitbit faces is that its products have a 50% abandonment rate, compared to 6% for the Apple Watch. That makes the Blaze a strategically important move for Fitbit. The early reaction to the Blaze has been mixed as Fitbit’s stock dropped 13% following the announcement.

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Beware downloading some apps or risk

Popular apps on your smartphone can be convenient and fun, but some also carry malicious software known as malware, which gives hackers easy access to your personal information.

A security firm found that between 75 and 80 percent of the top free apps onAndroid phones or iPhones were breached. The number jumps as high as 97 percent among the top paid apps on those devices.

Whether these apps help advertisers target you or help hackers rip you off, you’ll want to do your homework before downloading apps, reports CBS News correspondent Anna Werner.

California’s Susan Harvey said she was a victim after she used a debit card to download a slot machine game app to her cell phone through a Google Play store account.

“It was something you purchased once, for like $15,” Harvey said.

When she went to reload the game, she found hundreds of purchases had been made — by her math, more than $5,000 worth of transactions.

“My heart sank, I just sat there looking at it… I physically, I was sick, because I didn’t know what they were,” Harvey said.

That story’s no surprise to cybersecurity expert Gary Miliefsky, whose company SnoopWall tracks malware. He said certain apps are designed to steal your personal information.

“What are the consequences for me as a consumer?” Werner asked.

“You’re gonna lose your identity. You’re gonna wonder why there was a transaction. You’re gonna wonder how someone got into your bank account and paid a bill that doesn’t exist,” Miliefsky said.

Milifesky said when you download an app, you also give permission for it to access other parts of your phone, like an alarm clock app that can also track phone calls.

“You think an alarm clock needs all those permissions? Access to the Internet over wifi, your call information, calls you’ve made, call history, your device ID? This to me is not a safe alarm clock,” Miliefsky said.

And there’s the weather and flashlight apps that he says exploit legitimate banking apps to capture information, as he showed us in a demonstration of what could happen when someone takes a photo of a check to send to their bank.

“The flashlight app spies on the camera and noticed the check and grabbed a copy of it. Shipped it off to a server somewhere far away,” Miliefsky said.

Last year the group FireEye discovered 11 malware apps being used on iPhones that gathered users’ sensitive information and send it to a remote server, including text messages, Skype calls, contacts and photos Apple fought back by removing the apps and putting stricter security measures in place.

“They get at your GPS, your contacts list…to build a profile on you,” Miliefsky said.

Some apps are simply collecting information for advertising purposes. In 2014, the Federal Trade Commission settled a lawsuit with a company over its popular Brightest Flashlight app, alleging it transmitted consumers’ personal information to third parties without telling them.

But Miliefsky said he’s found another flashlight app that can do much more troubling things.

“This one turns on your microphone in the background, listens in on you, and sends an encrypted tunnel to a server we discovered in Beijing,” Miliefsky described.

“You’re saying that they’re actually listening to people’s conversations and sending that audio back to Beijing?” Werner asked.

“Yeah, we’ve tracked it. I can show you where it does it,” he said.

Miliefsky said it can be traced to a few blocks from Tiananmen Square on Information Drive in Beijing.

He gave a report on that app to the FBI.

“Because to me, it’s spyware at the nth degree,” Miliefsky said.

His recommendation?

“We really have to look at our phone and say, ‘This is really a personal computer that fits in our pocket. Let’s shut down all the apps we don’t use. Let’s delete apps that don’t make sense and reduce the risk of being spied on,'” Miliefsky said.

The creator of the Brightest Flashlight app settled with the FTC, agreeing to change its policy and delete all the information it had gathered.

Harvey sued Google over her alleged hack, but a judge recently dismissed it, saying she and her attorney filed too late. Google said fewer than one percent of Android devices got bad apps in 2014.

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Critical iPhone Spyware Fix Released

Apple has updated its software for iPhones to address a critical vulnerability that independent researchers say has been exploited by notorious surveillance software to spy on a Saudi activist.

Researchers from the University of Toronto’s Citizen Lab said the software exploit has been in use since February and has been used to deploy Pegasus, the spyware made by Israeli firm NSO Group that has allegedly been used to surveil journalists and human rights advocates in multiple countries.

The urgent update that Apple (AAPL) released Monday plugs a hole in the iMessage software that allowed hackers to infiltrate a user’s phone without the user clicking on any links, according to Citizen Lab. The Saudi activist chose to remain anonymous, Citizen Lab said.

Apple credited the Citizen Lab researchers for finding the vulnerability.

“Attacks like the ones described are highly sophisticated, cost millions of dollars to develop, often have a short shelf life, and are used to target specific individuals,” Ivan Krsti?, head of Apple Security Engineering and Architecture, said in a statement.

Krsti? said Apple rapidly addressed the issue with a software fix and that the vulnerability is “not a threat to the overwhelming majority of our users.”

Still, security experts encouraged users to update their mobile devices for protection.

In a statement, NSO Group did not address the allegations, only saying, “NSO Group will continue to provide intelligence and law enforcement agencies around the world with life saving technologies to fight terror and crime.”

The firm has previously said its software is only sold to vetted customers for counterterrorism and law enforcement purposes.

Researchers, however, say they have found multiple cases in which the spyware was deployed on dissidents or journalists. In 2019, Citizen Lab analysts alleged that Pegasus was used on the mobile phone of the wife of a slain Mexican journalist.

In a lawsuit filed in 2019, Facebook accused NSO Group of being complicit in a hack of 1,400 mobile devices using WhatsApp. (NSO Group disputed the allegations at the time.)

The proliferation of easy-to-use mobile hacking tools has given governments around the world a new and stealthy means of targeting adversaries. Sophisticated spyware made by NSO Group and other vendors has been reportedly used from Uzbekistan to Morocco.

The surge in spyware prompted a United Nations panel of human rights experts in August to call for a moratorium on the sale of such surveillance tools. The UN panel said the ban should remain in place until governments have “put in place robust regulations that guarantee its use in compliance with international human rights standards.”

Apple’s Red iPhone 7 Supports Charity

iPhone SE gets a storage boost, too.

Apple just made upgrading to an iPhone 7 a philanthropic decision by adding a red special edition to the lineup. The new red aluminum finish, which is available to order for both iPhone 7 and 7 Plus in-store and online on March 24, is a fundraising effort for the Global Fund. Apple will contribute a portion of red iPhone sales to the fight against AIDS and HIV.

The two new red iPhones will come in 128GB and 256GB storage variations and start at $749 in the U.S. Apple will sell the special editions in more than 40 countries by the end of March, with Brazil, Chile, Colombia, India, and Turkey to come in April. If you live in the U.S., U.K., or China and are part of the iPhone Upgrade Program, you’ll be able to snag an unlocked red iPhone with AppleCare+. In the U.S., the 128GB iPhone 7 will start at $37 a month with the ability to upgrade every year.

Apple has a long-standing relationship with the Global Fund and has a variety of products in its red lineup, including iPod’s, cases, headphones, and speakers. Last December, Apple celebrated its decade-long partnership with the Global Fund by donating proceeds from in-app purchases, exclusive downloads, and newly launched accessories to the nonprofit. The company has so far donated more than $130 million to the Global Fund, making it the organizations’s largest corporate donor.

You can snag a flashy new red iPhone 7 on March 24, starting at $749.

iPhone SE gets a bump, too

Apple hasn’t forgotten about the littlest phone in its lineup, the iPhone SE. The company just doubled the 4-inch phone’s storage to 32GB and 128GB, up from 16GB and 64GB. Those models will be phased out and the roomier new options will start at $399 beginning March 24.

While the flashy new color and iPhone SE upgrade aren’t the biggest iPhone news of the year—that will come in September with the 10th anniversary iPhone 8—it’s nice to see Apple add a little something extra to both its existing flagship and its entry-level phones.

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