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Seven ways to sort and view Outlook email by accounts

Outlook

 

Most users manage more than one e-mail account. Outlook 2010 and 2013 automatically create individual folders for each account. If you’re still using Outlook 2007 or earlier, you can simulate this convenience, but you’ll have to set it up yourself. In this article, I’ll show you seven ways to sort or view email messages by their accounts. I’ll include instructions for 2010 and 2013; even if you need to sort by accounts, you might want to use these methods to sort by other criteria.

1. Create account-specific folders

You can simulate the account-specific Inbox configuration in Outlook 2010 and 2013 by creating new download folders for each account. Doing so is easy, and it’s probably the best way to manage multiple accounts in Outlook 2007 and earlier. You’ll create an account-specific folder as follows:

  1. Choose Account Settings from the Tools menu in Outlook 2007. (In Outlook 2010 and 2013, Account Settings are on the File tab.)
  2. Select the POP3 account you want to reconfigure.
  3. Click the Change Folder button. (This button isn’t available for IMAP accounts.)
  4. Use the resulting dialog to identify the folder you want to download your POP3 account mail to (Figure A) or create a new folder if it doesn’t already exist.
    Figure A

    Figure A
  5. Click OK and then Close.

After making this change, Outlook will download that account’s mail into the specified folder. You can create specific folders for every POP3 account you have.

Unlike the 2010/2013 configuration, all of your messages download into the same .pst file. In addition, Outlook will save copies of all sent messages in the default account, not in the account-specific folder.

2. Use a rule

Rules have been around for a long time. They’re commonly used to manipulate mail as it arrives. You can also use a rule to manipulate mail received from a specific account as follows:

  1. Select the Inbox.
  2. In Outlook 2003 and 2007, choose Rules and Alerts from the Tools menu. In Outlook 2010 and 2013, click the File tab and click Manage Rules & Alerts in the Account Information section. (Outlook 2010 and 2013 users won’t need this rule unless they choose to combine all accounts into the same Inbox. Although this is unlikely, I’m including the instructions to be as comprehensive as possible.)
  3. Click New Rule on the E-Mail Rules tab.
  4. In Outlook 2003 and 2007, use Check messages when they arrive. Outlook 2010 and 2013 users, select Apply rule on message I receive.
  5. Click Next.
  6. Check the through the specified account option.
  7. Click the specified link in the bottom pane (Figure B).
    Figure B

    Figure B
  8. Choose the account from the resulting drop-down, click OK, and then click Next.
  9. Check move it to the specified folder.
  10. Click the specified folder link in the bottom pane. Then, identify the folder to which you want to download mail from the specified account (Figure C), and click OK. You can create a folder at this point, if necessary.
    Figure C

    Figure C
  11. Click Next twice (you won’t want to include any exceptions to the rule most likely).
  12. Give the rule a name. I recommend a name that includes the account’s name, such as “Move message for account name.”
  13. Turn the message on if necessary.
  14. Select Run this rule now on messages already in “Inbox” (Figure D) if you want Outlook to move existing messages into the folder. Doing so can save a lot of time.
    Figure D

    Figure D
  15. Click Finish, and then click OK.

This rule works similarly to the account-specific folder tip in #1. If you’re not familiar with rules, take a minute to review the many conditions and actions; you can do a lot with rules.

3. Use the Account view option

You can use a view property to sort message by their accounts. In Outlook 2003 and 2007, choose Arrange By from the View menu and then select E-mail Account. The change is immediate, but its helpfulness in a busy Inbox is limited. You’ll probably find it more useful to combine this setting with other sorting methods, such as search folders and filters. After creating the main sort, apply this setting to further define the results by account. In addition, you can quickly apply this setting to all folders by modifying the default Messages view and then copying it. (For more complete instructions on applying this setting to all folders, read “Pro tip: Use standard and custom views to personalize an Outlook folder.”)

In Outlook 2010 and 2013, you can combine individual .pst files into one and download all mail into the same Inbox. You’ll find this setting in the Arrangement gallery on the View tab. (Click the More button to see all of the settings.)

4. Sort by the E-mail Account column

Similar to changing a view’s configuration, you can sort multi-account folders by accounts. You might find this alternative easier or preferable to creating or modifying a view. To add this column, do the following:

  1. Right-click the title bar (in the Mail window).
  2. Select Field Chooser from the resulting dialog.
  3. Choose All Mail Fields from the drop-down.
  4. Drag E-mail Account to the title bar (Figure E) and release it. If it’s not where you want it, drag it accordingly.
    Figure E

After adding the E-mail Account column, you can click it to sort all mail in the folder by their accounts.

5. Use a view

Both the Account view and adding the E-mail Account column will sort messages by accounts, but you’ll still see mail for all of your accounts. If you want to view mail from a single account, create a view. Then you can apply views to filter messages accordingly. To view messages from a single account using a filtered view, do the following:

  1. In Outlook 2003, choose Arrange By from the View menu. In Outlook 2007, choose Current View from the View menu. In Outlook 2010 and 2013, click the View tab and choose Manage Views from the Change View drop-down in the Current View group.
  2. Click New.
  3. Give the view a name. I recommend naming the view for the account.
  4. Select Table and All Mail and Post Folders (the default).
  5. Click OK.
  6. Click Filter.
  7. Click the Advanced tab in the resulting dialog.
  8. Choose All Mail fields from the Field drop-down, and then choose E-mail Account (Figure F).
    Figure F

  9. Choose is (exactly) from the Condition drop-down.
  10. Set the Value using the account’s name (Figure G).
    Figure G

  11. Click Add to List.
  12. Press OK twice.
  13. Click OK to close the Manage All Views dialog and return to the Mail window.

Repeat the above steps to create a custom view for each account. To view all the messages for only one account, choose the appropriate view from the Change View drop-down (in the Current View group).

6. Sort into search folders       billionphotos-1647683

Similar to filtering with a view, you can display account-specific mail in a search folder. The difference, of course, is the difference between a view and a folder. The view merely filters mail to determine what you see, but all of the messages are still there. A search folder contains links to only those messages that meet the folder’s search criteria. To create a search folder for this purpose, do the following:

  1. In Outlook 2003 and Outlook 2007, choose New from the File menu, and then select Search folder. In Outlook 2010 and 2013, click the Folder tab and then click New Search Folder in the New group.
  2. In the resulting dialog, choose Create a custom Search Folder (in the Custom section at the bottom of the list).
  3. Click Choose, and then name the new folder. I recommend that you name the folder for the account.
  4. Click Browse, exclude folders and subfolders you don’t want to search, and click OK. Doing so will speed up your search.
  5. Click Criteria, and then click the Advanced tab.
  6. Choose All Mail Fields from the Field drop-down and then choose E-mail Account.
  7. Choose is (exactly) from the Condition drop-down.
  8. Set the Value using the account’s name.
  9. Click Add to List.
  10. Click OK four times.

Create a folder for each of your accounts. To read the mail for an account, open that account’s search folder.

7. Format by account

Sometimes, a visual clue is all you need. When this is the case, apply a format to distinguish accounts as follows:

  1. In Outlook 2003 and 2007, choose Arrange By from the View menu. Choose Custom, and then select Automatic Formatting. In Outlook 2010 and Outlook 2013, click the View tab. Then, click View Settings in the Current View group. In the resulting dialog, click Conditional Formatting.
  2. Click Add and name the new View. I recommend that you name the view after the account.
  3. Click Condition.
  4. Click the Advanced tab.
  5. Choose All Mail Fields from the Field drop-down and then choose E-mail Account.
  6. Choose is (exactly) from the Condition drop-down.
  7. Set the Value using the account’s name.
  8. Click Add to List, and then click OK.
  9. In the Conditional Formatting dialog, click Font and change the formats accordingly. Changing the font’s color is a common choice.
  10. Click OK three times to return to the Mail window.

Outlook will update the folder immediately by applying the formats for the specified account.

About the .pst files

It might never matter to you, but should .pst management become an issue, keep the following in mind:

  • Outlook 2010 and 2013 download POP3 mail into separate (dedicated) .pst files. For each account, you’ll have a dedicated Inbox.
  • Outlook 2007 and earlier download all mail into the same .pst file, regardless of the changes you make for viewing the mail via the interface.

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CES 2016: Fitbit launches $200 Apple Watch competitor

Step aside, Apple, there’s a new watch in town. At CES 2016, Fitbit unveiled the Blaze, a smartwatch that does things the Apple Watch can’t, and at a lower price point.

fitbit-blaze

The new Fitbit Blaze is a smart fitness watch unveiled at CES 2016. Image: Fitbit

The basic utilitarian look of Fitbit is so last week, with today’s CES 2016 debut of Fitbit Blaze, a smart fitness watch with a color touchscreen that heralds in the next generation of the company’s popular fitness device line.

Fitbit Blaze does many of the same things as more expensive smartwatches, such as the Apple Watch, but it does it at a lower price point. The basic Fitbit Blaze comes with an elastomer band and will be available for retail sales in March 2016 with a $199 price tag. It tracks fitness and sleep stats and provides notifications for calls, texts, calendar alerts and music control. It’s compatible with Windows, iOS, and Android platforms.

One of the main features of the watch is how the bands are interchangeable to go from the gym to the office and out for the evening. Accessories will include additional elastomer bands for $29.95 each, leather bands for $99.95 each, and a steel link band for $129.95 each. The device is available for presale beginning today at Fitbit.com and tomorrow at various major retailers. For those who want to see the watch in person before ordering, on February 20 customers can go into Best Buy to try on the watch and pre-order.

“The product is about the balance of fitness and style. While it may look like a smartwatch, we think we’ve gotten it right. It has a distinct focus on fitness. That’s why we’re calling it a smart fitness watch. It puts fitness first,” said James Park, CEO and co-founder of Fitbit, at the CES 2016 press conference.

Fashion and style have long been a sore spot in the world of wearables and smartwatches. Because, even if a device has a stylish appearance, oftentimes it’s not feasible to wear the same product 24/7 for every occasion. The Fitbit Blaze eliminates this issue with the range of affordable interchangeable bands.

Fitbit Blaze includes many of the same features as previous Fitbit wearable fitness devices, such as all-day activity stats, but it also includes a color touchscreen, along with a partnership with FitStar for an onscreen workout. It also includes connected GPS for real-time exercise stats and PurePulse wrist-based heart rate tracking, which the company introduced last year.

The watch has a substantial battery life, lasting up to five days and nights, according to Fitbit Chief Business Officer Woody Scal.

Park said the Fitbit Charge, which was introduced last year, is the number one selling activity tracking device in North America, and the Fitbit Surge is the number one selling GPS tracking watch. On Christmas Day and the day after, Fitbit was the number one free app download.

“We are one of the larger technology IPOs of 2015. We are still trading about offering price which we think is rare. We’re pretty proud of that,” Park said.

Park took the opportunity at the press conference to point out how Fitbit is mentioned in the media, such as numerous photos with President Obama wearing a Fitbit Surge.

“For me it’s been really fun to see Fitbit mentioned on popular TV shows such as Big Bang Theory,” he said.

One of the biggest challenges that Fitbit faces is that its products have a 50% abandonment rate, compared to 6% for the Apple Watch. That makes the Blaze a strategically important move for Fitbit. The early reaction to the Blaze has been mixed as Fitbit’s stock dropped 13% following the announcement.

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Windows 10: Ten big things to watch for in 2016

This year will mark the first full year of release for Microsoft’s new OS. A look at what’s in store for Windows 10 this year.

Windows

Windows 10 was described as the “last version of Windows” – an OS that would evolve over time rather than be superceded.

In the few months since Windows 10’s launch Microsoft says it has been installed on more than 110 million devices. But just what lies in store for the OS in 2016, how will it get better and what new devices will it find its way onto?

1. Windows 10 will begin automatically installing on your old machine

Windows 10 is available as a free upgrade to Windows 7 and 8.1 users and Microsoft is getting increasingly aggressive about moving these users to the new OS.

From this year Windows 10 will automatically begin installing on most Windows 7 and 8.1 machines.

Users will still need to confirm the installation manually for it to continue. However, if they choose not to proceed it’s unclear if they can cancel it altogether, with Jeremy Korst, general manager of the Windows and Devices team at Microsoft, saying only that “the customer will have the ability to delay it for some period”.

If users do upgrade but don’t like Windows 10 they will have 31 days to roll back to their previous OS.

The automatic installation, the result of Microsoft changing the status of the Windows 10 upgrade to a Recommended update, will be preceded by increasingly insistent nag messages to upgrade. These notices are already being shown to some Windows users and have been criticised for not offering an easy opt-out.

2. Microsoft Edge will get extensions

Windows 10 launched with Microsoft Edge, a new browser that cast off a lot of the legacy code holding Internet Explorer back.

However, while speedy and capable on paper, the browser suffers from its share of bugs and is missing support for extensions, a key feature found in competitors such as Chrome and Firefox.

Microsoft will rectify this omission “early next year” when Korst said it will add extensions to Edge in test builds of Windows 10, ahead of being made generally available.

Extensions are small software programs, typically written using HTML, CSS and JavaScript, that augment the functionality of a browser.

Earlier this month, Microsoft accidentally published a website announcing the introduction of extensions to test builds of Windows 10. The site, which was taken down, referenced extensions for Pinterest and Reddit.

Microsoft originally planned to add support for extensions to Edge this year.

3. Windows 10 will blur the virtual and real world

Microsoft’s Windows 10-powered augmented reality headset HoloLens will ship to developers in the first quarter of 2016.

The augmented reality headset places 3D virtual images in the wearer’s vision so that they appear part of the real world – for instance, a Minecraft landscape sits on a coffee table or a Skype video sits on the wall.

After trying a demo of the headset this week, TechRepublic senior writer Dan Patterson said that though the headset had a limited “field of vision”, “the 3D animations are smooth, easy to interactive with, and result in only marginal eyestrain”.

The HoloLens doesn’t come cheap, with the developer kit priced at $3,000 – although Microsoft says this early release is meant for developers and commercial customers.

Although HoloLens has obvious consumer and gaming uses, Microsoft is stressing its use for business and is working with NASA, AutoDesk, Volvo, Dassault Aviation, Case Western Reserve University, and other large organisations to develop applications for it.

4. More security for enterprise

The coming year will also see some notable new features added to the enterprise version of Windows 10.

Key among these additions is Enterprise Data Protection, which will allow companies to separate work and personal data on devices using containerisation file techniques. It will also encrypt data as it moves around the organisation – helping to ensure that information isn’t accessed by the wrong people.

The feature will be rolled out to people testing Windows under the Insider Program “early this year”.

5. Testers will get a peek at even earlier builds

Those testing early releases of Windows 10 under the Windows Insider Program will be able to get earlier access to new features from January this year.

Those who choose to be in the “fast” ring of the Insider Program will receive builds of Windows 10 more frequently in 2016, according to Microsoft VP Gabe Aul.

The price of testers getting their hands on early builds more regularly will be that this software will likely include more bugs, he said. Those testers who prefer stability to early access should opt for the “slow” ring, he said.

6. Cortana will be everywhere

Microsoft is planning a major upgrade to Windows 10, codenamed Redstone, next year – with reports the upgrade will put Microsoft’s virtual assistant Cortana at the core of the OS.

An unnamed source told The Verge the new Cortana will help users with a much wider range of tasks inside Windows 10, appearing contextually in documents to provide “information and assistance” and giving Cortana control over a wider range of notifications.

The other major upgrade to Cortana will reportedly be an ability to start a task on one device and pick it up on another, for instance if you get a missed call on an Android phone running the Cortana app you could reply from your Windows 10 PC via text.

7. Microsoft doubles down on Windows 10 phones as desktops

A much touted feature of Windows 10 is its ability to run a desktop OS from a phone.

Microsoft’s new Lumia 950 and 950XL handsets can – wirelessly or via a dock – be hooked up to a monitor, mouse and keyboard and used to run a Windows desktop.

The Windows 10 OS can change the look and feel of certain apps, as well as its own appearance, to suit the phone or the desktop, as well as coping with everyday desktop tasks, such as multitasking and copying files from a USB stick.

The expectation is that Microsoft will further commit to this idea of using your phone as a desktop in 2016, with rumours that Panos Panay and the team behind the high-end Surface Book laptop are working on a Surface Phone that will release next year.

8. No more free upgrade

Windows 10 is available as a free upgrade to everyone running Windows 7 or 8.1 but only for a limited time.

The offer of a free upgrade will expire on 29 July 2016 – after which point it seems that users will have to buy a Windows 10 licence.

However, due to the in-your-face tactics that Microsoft is adopting to persuade people to upgrade, it seems unlikely that Windows 7 and 8.1 users will inadvertently miss out on the offer.

9. Windows 10 replaces its predecessors on new PCs

If you’re not a fan of Windows 10 then you should buy a new PC before October.

From the end of October 2016, PC makers will have to sell new machines with Windows 10, rather than Windows 7 or 8.1.

After that point businesses that want to run older Windows versions on new machines will have to rely on downgrade rights or software assurance rights under volume license agreements.

10. Windows 10 Surface Hub arrives

From January 2016 Windows 10 will power another new piece of hardware,Microsoft’s touchscreen computer the Surface Hub.

The successor to its large-screen Perceptive Pixel displays, the Surface Hub will run a custom version of Windows 10 and various apps needed for workplace communication and collaboration, including OneNote, Skype for Business and Office.

The 55-inch, Intel Core i5-based Surface Hub model will sell for $6,999 (estimated retail price), and the Intel Core i7-based 84-inch version for $19,999 ERP.

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The 10 most important lessons IT learned in 2015

Every year brings with it new challenges, and new lessons, for IT in the enterprise. Here are 10 of the lessons IT learned this past year.

IT lessons

 

The end of a year is always a good time for reflection, especially so if you’re evaluating what your business did right and what you can improve upon. In an increasingly digital world, IT has quickly become one of, if not the most, important aspects of an organization. So, it should be with great care that executives and admins look back on their year and try to glean some wisdom about what can be done differently in the year to come.

Here are 10 of the most important lessons that IT learned in 2015.

1. BYOX is here to stay

As smartphone use grew to near ubiquity in the enterprise, it brought with it the trend of BYOD, or, bring your own device. While that originally referred to mobile devices such as smartphones and tablets, it spawned as host of “bring your own” everything else.

“BYOX is the new mantra with consumers bringing their own applications, cloud sharing tools, social media into the enterprise; essentially bringing their own expectations of which technology they want to use and how and where they want to work in a corporate environment,” said Chuck Pol, president of Vodafone Americas.

2. DevOps is no longer just a buzzword

The term “DevOps” gained huge popularity in 2015 as a reference to an agile method that stresses the collaboration of development and operations. The goal is to connect the writers of the code with those who maintain the systems that run it. However, DevOps continues to evolve and, although it has its own set of challenges, it could be poised to become the method of choice for enterprise IT starting in 2016.

3. Data is currency

Data, especially as it relates to big data has been steadily growing in value but 2015 felt like a tipping point. Tools for both structured and unstructured data exploded in popularity and major data service providers went public, adding credibility to the field and likely creating a better inroad into the enterprise. Also, businesses got better at distinguishing between relevant and irrelevant data.

“It is no longer credible to look at data as big static objects in a deep lake, but rather be considered a set of fast moving assets in a raging river,” said Neil Jarvis, CIO of Fujitsu America. “In 2016 and beyond, companies need to look at the data that creates business-relevant information for today and tomorrow.”

4. Finding talent is problematic

Talent shortages don’t just affect startups on the West Coast. CompTIA CIO Randy Gross said that current estimates suggest there are more than one million IT job opening across the US alone, ranging across skill level from support specialists to network admins. Enterprises are going to have to work harder to attract and retain talent.

“Wise employers with IT jobs to fill have engaged in a self-examination of the tactics and strategies they’re using to attract new talent—and adjusting accordingly,” Gross said. “For some companies, new telecommuting and remote work options have helped them fill their talent gaps.”

5. SMAC is still relevant

The SMAC stack, which stands for social, mobile, analytics, and cloud, is also known by some as the “third platform.” As all of these individual components continue to grow and thrive in the workplace, their interdependencies will grow along with them.

“Senior management must become well versed about these technologies and their possibilities to create new value and new competitive advantages in their own business and markets,” Pol said.

6. Cloud lost its fear factor

Cloud acceptance was a mixed bag for a long time, but 2015 brought a more widespread embrace of cloud technologies and services in the enterprise. In fact, some trends are making it almost a necessity.

“The complete adoption of virtualization, as well as investigation into cloud and other strategies, is far more advanced than expected—particularly amongst SMBs,” said Patrick Hubbard, technical product marketing director at SolarWinds. “Making operating systems and applications truly mobile is redefining how companies think about their IT infrastructure.”

7. The security mindset is changing

Anthem BlueCross BlueShield and Harvard University were among the major organizations that dealt with a public security breach in 2015. With today’s social media, you can almost guarantee any data breach that occurs in the enterprise won’t stay a secret. And, with the risk of a breach high, Intel Security CTO Steve Grobman said that teams must adopt a new way of thinking.

“IT must embrace the mindset that they have already been breached, now how do you protect your environment with this new default outlook?,” Grobman said.

8. Shadow IT is a line item

Shadow IT carries nowhere near the same amount of scorn it once did in the enterprise. Some organizations are even openly embracing it, and making it a foundational part of their IT strategy. And, as shadow IT continues to grow, Pol said, it needs to be properly accounted for in the budget.

“As technology continues to transform business, IT infrastructure will become more complex and more difficult to have a complete view of technology across the business,” Pol said. “The role of IT will need to become more strategic and set clear lines of accountability between IT and line of business budget holders.”

9. Employees are the biggest security risk

When most people think about security risks to their organization, the image of the hooded hacker furiously typing away in a dark room. However, employees themselves pose a real threat to the security of an organization as well. Issues such as poor password practices and using unsecured networks with company devices are a real problem. Kelly Ricker, senior vice president of events and education at CompTIA, said mobile, while helping with agility and productivity, is a cybersecurity nightmare.IT

“Every device that employees use to conduct business—smartphones and smartwatches, tablets and laptops—is a potential security vulnerability,” Ricker said. “Companies that fail to acknowledge and address this fact face the very real risk of becoming a victim of cyber criminals and hackers.”

10. Commoditization is a threat

With the plethora of tools available to build and replicate popular tech, it is increasingly important for organizations to guard against the threat of commoditization.

“As development cycles become shorter and the potential for intellectual property to be recreated and copied increases, it is becoming more difficult to create a sustainable competitive advantage for your products and services,” Pol said.

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Five ways Microsoft plans to get you to upgrade to Windows 10

To achieve its goal of getting one billion people onto Windows 10, Microsoft is getting more forceful in how it pushes Windows 7 and 8.1 users towards its new OS.

Windows10

Microsoft wants Windows 10 on one billion devices by 2018 – and its tactics for hitting that ambitious goal are about to get more aggressive.

From next year, Microsoft will be more direct in pushing Windows 7 and 8.1 users to upgrade to its latest OS, in an attempt to bolster the 110 million-strong Windows 10 userbase.

Here’s how Microsoft is about to crank up the pressure to make the switch.

1. Windows 10 will automatically begin installing itself

From “early next year”, Microsoft will change the status of the free Windows 10 upgrade so it is classified as a Recommended Update.

Given that most home machines are set up to install Recommended Updates automatically, the change to Windows 10’s update status will lead to most Windows 7 and 8.1 machines beginning the upgrade.

However, Microsoft says that before Windows 10 is installed users will need to manually confirm the installation, giving them a chance to pull out.

Business users should be able to prevent the upgrade from automatically starting using tools such as Windows Server Update Services.

For those on metered connections, Terry Myerson, Microsoft’s executive VP of the Windows and Devices Group, said people “have the option of turning off automatic updates” before going on to say that such a move is unwise because of “the constant risk of internet threats”.

Those who don’t like the new OS will have 31 days to roll back to their previous version of Windows. To go back, select “Start Button->Settings->Update and Security->Recovery and Uninstall Windows 10”.

2. Upgrade notifications will be made more obvious

Despite Microsoft sticking a ‘Get Windows 10’ icon on the taskbar of most Windows 7 desktops, many customers apparently still can’t figure out how to initiate the upgrade.

Myerson says since launching Windows 10 the number one complaint has been ‘How do I get my upgrade?’.

To address the difficulty some users are having, Myerson said Microsoft will change “our notifications to be more approachable and hopefully clear, and sometimes fun”.

3. Upgrades will happen immediately

The process of initiating the upgrade to Windows 10 has also been streamlined.

In the weeks after Windows 10’s launch earlier this year, Microsoft required users to first reserve a Windows 10 upgrade, which would then be installed at a later date.

Microsoft has now replaced that two-step process with an immediate upgrade. Users clicking on the ‘Get Windows 10’ icon will now be given the option to ‘Upgrade Now’ to begin the upgrade process straightaway.

4. Simpler upgrade from unsanctioned copies of Windows

Myerson admits surprise at how many people running copies of Windows 7 and 8.1 that have not been authenticated then go on to buy Genuine copies of Windows 10.

Based on this experience, Microsoft plans to make it a “one-click” process for people running unsanctioned copies of the OS to “get Genuine” via the Windows Store or by entering an activation code bought elsewhere. The offer will be trialled in the US and, if successful, may be extended to other countries.

5. Upgrading multiple machines to Windows 10 will be easier

Those looking to upgrade several Windows 7 and Windows 8.1 machines to Windows 10 will soon find the process gets more straightforward.

Microsoft’s Media Creation Tool is used to create an image that can be run off a DVD or USB stick to upgrade qualifying machines to Windows 10.

According to Myerson, you will soon be able to use the tool to create a single image that will allow any number of 32-bit or 64-bit, Home or Pro machines to be upgraded and which will also allow for clean installs “wherever you have a Windows license”.

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BYOD and the danger of litigation

BYOD means you must make a few extra preparations to protect your organization in cases of litigation and eDiscovery.

BYOD devices

It’s a fact that we live in a litigious world. Bring Your Own Device (BYOD) and even corporate-owned mobile devices often are caught up in legal cases. Chris Gallagher, national director for Adecco eQ, a nationwide eDiscovery firm gives an overview of how businesses can navigate eDiscovery when a business has BYOD devices seized as part of a court case.

eDiscovery and mobile devices

BYOD and corporate-owned devices can be put a litigation hold (sometimes called a “preservation order”) when an organization must preserve all forms of relevant information when there’s the anticipation of litigation.

Gallagher’s firm helps legal counsel with data forensic collection, acquisition on mobile devices and PCs. His company processes the data on these devices and uses advanced analytics to locate information pertinent to the litigation

eDiscovery and BYOD: The blurred line

BYOD is still, from a legal perspective, in its infancy, Gallagher said. He said every time his firm does a customer survey, they still hear about strong BYOD activity in the market.

He said, “Of course, from a discovery perspective, from a litigation hold perspective, it makes both the general counsel’s life that much more difficult as well as the law firm’s life more difficult because number one, there’s that blurred line, what is corporate data versus what is personal and individual data, where does that line cease?”

Gallagher points out that anytime you have devices entering and leaving a network there’s a control factor. Companies who master that control have a better (but still not perfect) time when they get called into discovery.

“When you have a device that is not a corporate-owned device that is accessing corporate information, the ownership of that information always comes into question,” Gallagher said.

“When dealing with eDiscovery, part of discovery requests are information that is under your direction and control,” he said. “It’s on a personal device, it’s not owned by the corporation, but it’s corporate-owned data, so is that under your control? Absolutely.”

Litigation holds on BYOD devices can be an added nuance and one more gray area that corporation have to deal with when it comes to BYOD in their enterprise.

Gallagher said you need to ask, ” How do you get that data back? How do you ensure that you’re not losing, not only from a litigation perspective, but the other major issue is corporate information, trademark secrets, corporate secrets, confidential information that you wouldn’t want to enhance?”

He further explained that a litigation hold over a BYOD devices means going beyond the normal things like a desk drawer, files, email, and shared devices. It means you have to ask “Okay, what else have you used to access the corporate network in the last year?

Wearables and eDiscovery

Wearable tech would have minimal impact on eDiscovery. Gallagher said, “Now, if you’re a corporate attorney, if you’re a defense counsel, one of the things you’re going to argue is “Well, the watch, everything that’s available on the watch, it’s just email, weather, that’s available on the server anyway, so you have another place to get it.”

The wearable is a highly discoverable type of device because most of that information is just replicating from somewhere else, Gallagher said. Usually, you are replicating wearable data from your phone so if you have the phone then everything’s replicated.

“For smaller cases, for cases at a location, for criminal cases, or matrimonial cases, where location is important, wearables could come into play,” he said.

Onboarding BYOD devices and eDiscovery

Much of what Gallagher said around BYOD policies is standard fare. I asked Gallagher how a company could protect themselves in the cases of salespeople (the “original BYOD”users) contracts and non-compete agreements. Competitors in highly competitive industries sue each over this kind of stuff all the time.

Career salespeople have their contacts (built from years of selling in an industry) that they keep on their phones. They may have sold to these customers over the years.

From a legal perspective in this scenario, Gallagher recommends that corporations have an addendum added to their standard employment agreement. The addendum should state, “I certify that I am not bringing anything from my former employee. We are hiring you for your knowledge of the industry in general and not any specific contacts that you may or may not have from former employees.

Gallagher said this sort of contract boilerplate puts the responsibility on their shoulders and that you aren’t hiring them for a particular contact.

He also advised that you want to make sure that they abide by their previous non-compete, but you don’t want them downloading or taking anything with them from their previous employer. Gallagher cautioned that you should not place any data from their previous employer on your corporate-owned system. Take, for example, syncing a personally owned smartphone to a corporate-owned laptop. Along with that sync can come corporate data from your competitor. eDiscovery can detect that data.

He further recommends that you have that new sales rep come to you with a clean slate of a cell phone.

Bringing contacts along on a personal device has become much easier legally speaking according to Gallagher. He said, “One of the recent things that’s come out of court cases is if you look at LinkedIn profiles, if you look at customer information but the sales rep proved that most of the information that he had from his ‘client’ was available publicly on their LinkedIn profiles.”

You don’t want them backing up their tablet to their new computer that could result in a breach of their non-compete, and now it’s backed up on your servers according to Gallagher.

Conclusion

Above and beyond the usual BYOD and challenges that enterprises face each day, you may also be navigating a blurred legal line so prepare yourself accordingly with BYOD policies and advice from your counsel to ensure that you are prepared if and when BYOD devices get put on a litigation hold.

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Google may be declaring war against Microsoft and Office 365

Microsoft Office 365 has taken market share from Google Apps and Google isn’t taking it lying down. Are we looking at the start of a price war?

Google apps vs Microsoft

According to an August 2015 report, Microsoft Office 365 has surpassed Google Apps and now controls more than 25% of the enterprise market—triple the enterprise market share the company held just a year ago. That is some serious growth and it hasn’t gone unnoticed by the folks at Alphabet (aka Google).

Details

On October 19, 2015, Rich Rao, head of global sales for Google Apps for Work announced a new program specifically designed to turn the tide against Microsoft Office 365’s advance.

In a nutshell, enterprises with preexisting contracts for a competitor’s office suite (read Office 365) looking to switch to Google Apps can do so and not pay any additional fees until the competitor’s contract has run its course. In essence, switching enterprises will pay Microsoft’s contract while they use Google Apps.

When the preexisting contract is over, enterprises sign a new contract with Google Apps. The announcement also suggests that Google will pay some of the transition costs through a special program offered by its Google for Work Partners service.

This is a bold move by Google and it signals that the company is reeling from the sudden surge of Microsoft Office 365. I don’t think Google was expecting this level of competition for its Google Apps suite.

Microsoft’s response

The ball is now in Microsoft’s court. There should be some kind of serious strategic response offered by Microsoft—that is, if it intends to maintain the growth of Office 365 in the enterprise market. Letting the tremendous advances in its market share over the last year erode would be irresponsible.

One strategy Microsoft may consider is lower subscription prices.

The basic enterprise version of Google Apps carries a subscription price of $5 per user. The basic enterprise version of Office 365 carries a subscription price of $8 per user. That $3 difference can really add up for a large enterprise and there may be some wiggle room for Microsoft to lower the per-user price for its service.

Cola wars. Pizza wars. We have seen major international companies take part in price wars in the past, and in the end, not much has been resolved. So I don’t think lowering their subscription prices is really the best strategy for Microsoft.

There is another way.

It’s all about collaboration

The basic applications offered by Office 365 and Google Apps—word processing, spreadsheets, emails, calendar, etc.—are similar. Office 365’s applications do have more features and deeper capabilities. Of course, Google Apps claims its lack of features is a good thing because its apps are simpler to use.

However, in this day and age, the real battleground for enterprise markets exists in features outside the basic office suite. The real battleground lies in cloud and collaboration services, including collaboration tools, storage, video communication, and document sharing. The cloud is where Microsoft and Google are going to fight their battle for productivity suite superiority.

And cloud is where Microsoft has been winning handily for the past year or so. I believe the new cloud and collaboration emphasis of Office 365 has taken Google by surprise. I think Google has realized that Microsoft has upped its game and that it can’t coast into increased enterprise market share by merely offering a lower-price, simpler productivity suite.

It may have been an indirect battle before, but Microsoft and Google are now engaged in a mano a mano fight for enterprise market share in the productivity software category. It will be interesting to see how this strategic battle between two superpowers plays out. I just hope each side takes appropriate steps to avoid collateral damage.

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Which deployment option for Microsoft Office 2016 is best for your organization?

Microsoft Office 2016 is now available for deployment in your enterprise. There are several options to choose from, but which one is right for you?

Office 2016

As of September 22, 2015, the official version for Microsoft’s productivity and collaboration suite has been upgraded to Office 2016. For consumers and small businesses who subscribe to Office 365, the upgrade to Office 2016 will be deployed automatically. For IT administrators working in enterprise environments, however, the deployment of Microsoft Office 2016 is a bit more complicated.

The plan

How IT admins will chose to deploy Office 2016 will be determined, at least in part, by how they subscribe to the productivity suite in the first place.

For example, if you subscribe under the Office 365 Pro Plus plan, your enterprise can continue to receive feature and security updates on a monthly basis as you have been. Microsoft has dubbed this always up-to-date deployment process as “Current Branch.” Under this plan, your enterprise will always have deployed the most current version of Microsoft Office. The Current Branch for this month released on September 22, so congratulations Current Branch subscribers, you have all the latest Office 2016 apps available.

Office 2016

However, the Current Branch is not the only option for enterprise deployments. If you choose, you can opt to deploy Office 2016 using what Microsoft calls “Current Branch for Business.” This method is particularly useful for enterprises who require more compatibility testing for new features.

Under the Current Branch for Business plan, enterprises will still receive monthly security updates, but they’ll only receive new feature updates three times per year. The first Current Branch for Business build will be deployed in February 2016, and it will include the September 22, 2015, features available under the Current Branch plan, along with any after-the-fact security updates associated with those features.

It’s important to note that the Current Branch for Business plan is the default plan for Office 365 Pro Plus subscribers.

What’s in a name?

As is typical, Microsoft’s naming scheme for Office 2016 deployment lacks imagination and descriptive clues about what to expect from each method, but the concept is relatively straightforward. If compatibility is not a problem in your enterprise, you should probably opt to use the Current Branch method for deployment.

Enterprises with a volume licensing agreement can download Office 2016 from the Microsoft Volume Licensing Service Center starting October 1, 2015.

However, if your enterprise has issues with compatibility that require extensive testing before deploying new features, then you’ll want to keep using the Current Branch for Business plan.

No matter which plan you choose to use, if your enterprise is of significant size, you’ll likely want to use the Background Intelligent Transfer Service (BITS) to help control network traffic.

Bottom line

There are many new features in Microsoft Office 2016 that may be beneficial to users in your enterprise, including Skype for Business, Clutter for Outlook, better cloud collaboration tools for all apps, real time co-authoring in Word, and built-in business intelligence tools. This is a significant update to Office, so the decision on when and how to deploy it is not a trivial matter.

Microsoft has provided numerous tools and options to help IT admins deploy Office 2016, so there is really no excuse not to find a way to get it to your users. After all, you’re subscribing to Office 365, so you’re paying for Office 2016 apps whether you deploy them or not. Therefore, you might as well let your users take advantage of the latest features. It only makes sense.

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How to upgrade to Windows 10: A step-by-step walkthrough

Windows 10 is now available as a free update. Here is what you can expect when you say “yes” to the update.

Here’s a step-by-step walkthrough of the upgrade process while upgrading Windows 8 machine to Windows 10.

Launch Windows 10 upgrade through Windows Update

Look for the Update screen in Windows 8 and click the Check for Updates link. When the check is over, you will see the screen shown in Figure A.

Figure A

As you can see, it is a 2699.0 MB download. Click the Get Started button and then the screen shown in Figure B will appear.

Figure B

You may be able to get Windows 10 via a free update, but it still requires that you agree to a license/user agreement.

The next screen (Figure C) is very important. Updating takes about 2 hours depending upon the machine. If you cannot afford to be off your computer for that long, it may be a good idea to schedule a time when you can.

Figure C

Installation process

After you start the update process, your PC will immediately restart. From that point on you will just have to wait for the update to finish. During update the screen gets blank for over an hour, so please don’t panic and turn your PC during this seeming lack of activity.

Your PC may also restart several times during the update, but eventually you will reach a screen that asks if you want to do an Express Configuration or a Custom Configuration. Express configuration will be the best choice for most people.

Note that the update does take a bit of bandwidth, so it might be more efficient to update one PC at a time.

When the entire update procedure is complete, you will be presented with the Windows 10 desktop or tablet interface depending on your device as you can see in Figure D.

Figure D

There are new versions of OneDrive and the Snipping Tool in Windows 10. Of course, there is also the new web browser, Microsoft Edge, too.

Get Windows 10 without using Windows Update

If you would like to get Windows 10 without going through the update process, for a clean install for example, then you will have to download the Windows 10 ISO file.

If you have a Windows Vista or Windows XP PC you would like to update, you have to purchase Windows 10. Windows 10 Home will cost you $119, while Windows 10 Pro will cost $199.

As of July 29, 2015, most new devices will be available with either Windows 10 or Windows 8.1, which can be upgraded to Windows 10 for free. If your PC is more than a few years old, it might make more sense to spend money on a new device rather than to update an old one.

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Windows 10: The end of computing as we know it

IT leaders considering a Windows 10 migration as a cornerstone initiative risk having a focus that is a decade behind.windows 10

Microsoft and I have been “partners” in computing since my father brought home a strange beige box with MS-DOS 2.11 installed. I remember a few years later shuffling through a half-dozen 3.5-inch floppy disks and watching in amazement as my C:\> prompt was replaced with the seemingly magical Windows 3.0 user interface, kicking off years of computing bliss (and occasional frustration) with the famed Wintel alliance at my side.

Much as my early days of computing were defined by Microsoft, CIOs, and even average computer-using “civilians,” hung on the company’s every announcement. A Service Pack release, let alone a new version of Windows, was a cornerstone item in most IT project portfolios. In the past few years, a confluence of developments brought us to today, where Windows 10 — Microsoft’s soon to be latest and greatest OS update — barely registers on most CIOs’ radars.

The end of desktop dominance

Sales of traditional desktops and laptops, and now even tablet computers, have been fading for several years. Perhaps the greatest contributor to this trend is the rise of hosted applications, whether they’re public web apps like Gmail, heavy-duty enterprise applications accessed through a browser, or cloud offerings. Increasingly, Windows is merely a portal to get to the web-based tools we need to get our jobs done.

Even the web browser, once the subject of complex anti-trust lawsuits and one of the greatest “battles” in technology history, has become largely irrelevant. Whether Chrome, Firefox, IE, or Safari is the “weapon of choice,” they’re now about as relevant to how we consume computing services as a Samsung TV vs. a Sony TV is to experiencing the latest episode of Game of Thrones.

The failed “Windows Everywhere” gambit

Microsoft did something bold with Windows 8 by attempting to create an OS that transparently adapted to the user’s device. Dock your tablet, and the OS would theoretically adapt to a keyboard and mouse-centric computing experience. For developers, write a single “Modern” app and easily run it on a variety of Microsoft products from Xboxes to phones.

Unfortunately, the gamble failed. Windows 8 was panned by enterprise customers, most of whom migrated from XP to Windows 7 as support for XP ended, even though Windows 8 was an available option. Consumers were confused by the new user interface, and developers opted to follow the money to the Android and iOS platforms.

Windows 10 promises to rectify many of the failures of Windows 8, much as Windows 7 helped the company regain its footing after stumbling with Vista. However, we’re in a very different place than the summer of 2009, when the iPhone was still largely scoffed at as a “serious” enterprise device, and most corporate software still ran on fat clients that necessitated a capable desktop. The world was clamoring for a better Windows; now, most of that excitement is reserved for the latest Android device or iPhone.

Freeing Windows

Microsoft seems to have recognized this trend, and has made upgrades to its desktop OS free for consumers and made its crown jewel, Microsoft Office, available on platforms ranging from Android phones, to Mac desktops, to web browsers. Rather than a destination in itself, the desktop is now a gateway to a company’s cloud offerings like iTunes, Azure, Siri, and Cortana. Even Google is in on this game, offering its own platform with just enough muscle to get a user online and connected to Google’s portfolio of services.

The bottom line for IT leaders

Even though Windows 10 may be relevant to your organization, it doesn’t mean you should let Microsoft define your enterprise computing strategy. It seems even the vaunted company realizes that Windows is little more than a gateway to higher value services. As IT leaders, we need to make sure we’ve acknowledged the same trend.

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