Back to Top

Tech, Web, Cloud & Cabling Services

Category: News

Microsoft Office 2016: Lots of upgrade questions and some answers

Microsoft began rolling out Office 2016 for Windows on September 22. Since then, there have been a lot of questions around timing and installation techniques from those attempting to move to the latest version of Microsoft’s Office suite.

Office 2016

It turns out that not everyone has been able to upgrade to the latest release this week, in spite of Microsoft declaring the suite generally available. Instead, as many have discovered, the Office 2016 rollout is a staggered one, and one which has resulted in some OneDrive, Skype for Business and other app and service installation and compatibility issues.

While Microsoft officials did say a week ago that the company would be moving to a servicing/branch model with Office 2016 similar to the one the Windows 10 team is using, details on exactly how that would play out for Office users were scarce. But thanks to Microsoft pages and KB articles — we now know more.

Office 2016

It turns out anyone in the Office 365 First Release program was able to get the latest Office 2016 apps for Windows as of this week. The same is true of those on the existing Office 365 Small Business Premium, Business and/or Business Premium — but only for those who are buying new subscriptions, according to the chart from a Microsoft community answers post, embedded above. Automatic updates to Office 2016 for those on these three plans won’t begin until the fourth quarter of 2016..

Just to add a little more complexity to this already complex set of rules, Microsoft is in the midst of replacing its Office 365 Small Business, Small Business Premium and Midsize Busines plans with three new ones. The three: Office 365 Business, Business Essentials and Business Premium. Microsoft has pushed the suggested migration date kick-off for these new plans back from October 1 to December 1, 2015, The reason for the date change: “The renewal experience will be best for users who have the latest version of Office,” meaning Office 2016.

Those with Office 365 ProPlus SKUs — meaning Office 365 Enterprise, Midsize and Education — are on the Current Branch for Business. This means these users cannot upgrade to the new Office 2016 for Windows bits right now unless the administrators change the update branch to be used by some/all of their users to Current Branch.

“For Office 365 ProPlus subscribers, administrators can opt to upgrade by manually rolling out to their users with Office deployment tools available today, September 22. Automatic updates for Office 365 ProPlus customers will begin early next year,” a Microsoft spokesperson confirmed when I asked.

Here are some more links that might help those interested in making the move to Office 2016:

Microsoft made the Office 2016 for Windows release available to MSDN subscribers on September 22. Volume licensees will have access to the new release via the Volume License Servicing Center (VLSC) as of October 1.

DreamSpark users got access to Office 2016 on September 22. Microsoft Action Pack and MPN subscribers will get access on October 1. And Home Use Rights for Office 2016 for Windows and Mac, both, will be available as of October 7, according to Microsoft.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

IBM Watson is coming to the iPhone, and that’s big news for business users

Last Tuesday, IBM announced it will be combining its enterprise iOS mobile apps with IBM Watson for better decision-making and productivity.

watson

IBM Watson may be coming soon to an enterprise iOS app near you, the company announced at the IBM World of Watson 2016 event on October 25. In a first-of-its-kind move, IBM MobileFirst for iOS apps can now integrate Watson technology to enhance decision-making, productivity, and the employee experience.

With Watson’s cognitive and conversational capabilities, these enterprise apps will be able to understand, reason, and learn using data analytics, according to a press release.

“Apple and IBM set out more than two years ago to define the enterprise mobility market, ensuring that professionals could finally enjoy at work the same experience they’d come to expect as consumers,” said Mahmoud Naghshineh, general manager, Apple partnership at IBM, in a press release. “We are taking that to a whole new level by combining the power of Watson with the new speech framework of iOS 10. The combinations and possibilities are virtually endless.”

Watson is available for both IBM MobileFirst for iOS apps, as well as custom-built iOS apps from IBM, and will allow business users to integrate APIs based on their needs. Users will also have the ability to control apps with speech. This feature could be especially helpful for positions such as field technicians, who can verbally interact with an app like Find & Fix—inputting schedule changes, notifying dispatch, asking questions and tapping Watson’s knowledge reserves—while repairing equipment, according to the release.

“IBM Natural Language Processing, Watson Conversation and other Watson APIs have been optimized to work with the new iOS 10 speech framework,” the press release stated. “The combination of Watson, iOS and IBM services allows the apps to support conversational interaction, bringing deep insight to the end user so they can make more informed decisions.”

The new capabilities will be delivered through IBM Cloud for easy integration into apps, even those that are already in use in a business, the release stated.

IBM offered the following examples of how enterprises might use apps integrated with Watson:

  • Flight attendants using the Passenger+ app enhanced with Watson can gain a deeper view into a traveler’s personality to deliver more personal and relevant customer care while inflight. For example, if the app reveals a passenger is a strong brand advocate with a strong social footprint, the airline may choose to prioritize his or her requests.
  • Retail sales associates using Sales Assist can access data across different resources—social media, customer databases and product forums—for deeper insights into a customer’s unique preferences as well as the latest purchasing trends and popular products to assist customers in choosing the right item.
  • Financial advisors using Trusted Advice with deep learning technology from Watson gain highly targeted search and trend analysis into market history and happenings to optimize the investment recommendations made to individual clients.

“This is a digital assistant for the business—one that creates the next-generation professional experience tailored for enterprise processes,” Naghshineh said in the press release.

The partnership with Watson furthers Apple’s recent moves to increase business appeal. In recent years, Apple has inked deals with IBM, Cisco, SAP, and Deloitte to integrate iOS devices into the enterprise.

IBM is perhaps Apple’s highest-profile corporate partner, representing the world’s largest enterprise Mac deployment, with over 90,000 Macs currently used by workers. The company recently reported that it is rolling out Macs to employees at a rate of 1,300 per week—putting it on track to cross the 100,000 machine mark by the end of the year, as Jason Hiner reported.

The IBM Watson iOS integration also demonstrates how important cognitive computing and AI will be to the future of mobile, with the rise of specialized AI assistants in a variety of industries, and the release of the Google Pixel phone, enabled with Google Assistant.

The 3 big takeaways for readers

  1. IBM Watson will now power enterprise iOS apps with its cognitive and speech capabilities, the company announced at the IBM World of Watson event on Tuesday.
  2. Tapping Watson’s information reserves and language capabilities could help professionals in a variety of fields increase productivity and decision-making, the company stated.
  3. Integrating Watson into enterprise iOS apps is another move by Apple to increase its business use, following previous app partnerships with IBM, Cisco, SAP, and Deloitte.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Old Windows PCs can stop WannaCry ransomware with new Microsoft patch

In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8

Users of old Windows systems can now download a patch to protect them from this week’s massive ransomware attack.

In a rare step, Microsoft published a patch for Windows XP, Windows Server 2003 and Windows 8 — all of them operating systems for which it no longer provides mainstream support.

Users can download and find more information about the patches in Microsoft’s blog post about Friday’s attack from the WannaCry ransomware.

The ransomware, which has spread globally, has been infecting computers by exploiting a Windows vulnerability involving the Server Message Block protocol, a file-sharing feature.

Computers infected with WannaCry will have their data encrypted, and display a ransom note demanding $300 or $600 in bitcoin to free the files.

Fortunately, Windows 10 customers were not targeted in Friday’s attack. In March, Microsoft patched the vulnerability that the ransomware exploits — but only for newer Windows systems. That’s left older Windows machines, or those users who failed to patch newer machines, vulnerable to Friday’s attack.

Researchers originally believed the ransomware was spread through attachments in email phishing campaigns. That no longer appears to be the case.

Infection attempts from the WannaCry ransomware.

Once a vulnerable PC becomes infected, the computer will attempt to spread to other machines over the local network as well as over the internet. The ransomware will specifically scan for unpatched machines that have the Server Message Block vulnerability exposed.

Businesses can prevent this by disabling the Server Message Block protocol in vulnerable PCs. They can also use a firewall to block unrecognized internet traffic from accessing the networking ports the Server Message Block uses.

Fortunately, Friday’s ransomware attack may have been contained. A security researcher who goes by the name MalwareTech has activated a sort of kill-switch in WannaCry that stops it from spreading.

As a result, over 100,000 new infections were prevented, according to U.K.’s National Cyber Security Centre. But experts also warn that WannaCry’s developers may be working on other versions that won’t be easy to disable.

“It’s very important everyone understands that all they (the hackers) need to do is change some code and start again. Patch your systems now!” MalwareTech tweeted.

Unfortunately, the kill-switch’s activation will provide no relief to existing victims. The ransomware will persist on systems already infected.

Friday’s ransomware attack appears to have spread mainly in Europe and Asia, with Russia among those nations hardest hit, according to security researchers.

Security experts are advising victims to wait before paying the ransom. It’s possible that researchers will develop a free solution that can remove the infection.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Did you know? Mac Office 2011 support conks out on Oct. 10

End of support is sneaking up on enterprise employees running Office on a Mac

Companies that have employees running Office for Mac 2011 have just over 100 days to replace the suite’s applications with those from last year’s upgrade, Office for Mac 2016.

Support ends for Office for Mac 2011 on Oct. 10, a date that Microsoft first stamped on the calendar two years ago, but has not widely publicized since. As of that date, the Redmond, Wash., developer will cease supplying patches for security vulnerabilities or fixes for other bugs.

The individual applications — Excel, PowerPoint, Outlook and Word — will continue to operate after support ends, but companies will be taking a risk, however small, that malware exploiting an unpatched flaw will surface and compromise systems.

To receive security and non-security updates after Oct. 10, IT administrators must deploy Office for Mac 2016 or instruct workers covered by Office 365 to download and install the newer suite’s applications from the subscription service’s portal.

Office for Mac 2011’s end-of-support deadline was originally slated for January 2016, approximately five years after the productivity package’s release. But in the summer of 2015, when it was clear that 2011’s successor would not be ready by early 2016, Microsoft extended its lifespan by 21 months. At the time, Microsoft cited the long-standing policy of supporting a to-be-retired product for “2 years after the successor product is released” when it added time to 2011.

Mac users: Steerage Class

The impending cutoff for Office for Mac 2011 is an issue only because Microsoft shortchanges Office for Mac users. Unlike the Windows version of Office, which receives 10 years of security support, those that run on macOS are allotted half that. Microsoft has repeatedly classified Office for Mac as a consumer product to justify the half-measure, even for the edition labeled “Home and Business.”

Nor does Microsoft update and service Office for Mac for corporate customers as it does the far more popular Windows SKU (stock-keeping unit). The latter will be upgraded with new features, Microsoft said in April, twice each year for enterprise subscribers to Office 365 ProPlus, with each release supported for 18 months before giving way to a pair of successors.

Mac editions, however, are refreshed with new tools at irregular intervals, often long after the same feature debuts in the same Windows application. (Recently, for example, Microsoft added a delivery-and/or-read receipt option to the Mac version of Outlook; that functionality has been in Outlook on Windows since 2013.) And because there are no regular, large-scale feature upgrades to Office for Mac, support is not curtailed by the release schedule as with Windows.

The difference between Offices — the behemoth Windows on one side, the niche Mac on the other — has been put into even starker relief recently: Microsoft has adopted March and September dates for launching new upgrades to Windows 10, Office 365 ProPlus, and last week, Windows Server, but made no similar promises for Office for Mac 2016.

It’s clearly the odd app out.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Yammer is on the way to Office 365: Are you ready?

Microsoft is activating Yammer for every Office 365 subscription. But is this one collaboration tool too many?

On February 2, 2016, Kirk Koenigsbauer announced in the official Microsoft Office 365 blog that Yammer is now being activated for every eligible Office 365 subscription. In a nutshell, that means Yammer is going to be another app on the Office 365 app list unless an admin specifically turns off access. Your enterprise should plan accordingly.

Yammer

For those of you unfamiliar with the product, Yammer bills itself as an enterprise internal social network. It mixes the typical chat messenger application with collaboration tools available in Office 365.

Similar to the Delve tool we looked at last week, Yammer can serve as the central hub for team collaboration. From within a Yammer discussion, teams can set up meeting appointments using Outlook, switch to a full-fledged Skype for Business video meeting, and access OneDrive for Business to create collaborative documents.

The initial rollout of Yammer took place on February 2, 2016; the rest of the rollout will take place in stages. The next release is March 1, 2016, and the last is April 1, 2016. According to the blog post, the first wave is for “Office 365 customers with a business subscription who purchased fewer than 150 licenses that includes Yammer and who have zero or one custom domains for Yammer.”

The second wave is for “Office 365 customers with a business subscription who purchased fewer than 5,000 licenses that includes Yammer.” Customers with an education subscription are not included.

The final wave is for “remaining customers with a business subscription and all customers with an education subscription.” For subscribers who have never had a Yammer account, the rollout will take place last, in April. Alas, that is the wave I’ll have to wait for.

Collaboration

Yammer is the latest, and perhaps the last, major teamwork collaboration app to be added to Office 365. In Microsoft’s vision of a mobile-first, cloud-first enterprise, teams collaborate across distances using shared documents, video conferencing, and applications that tie it all together in one virtual location.

YammerForOffice365

With the addition of Yammer, Microsoft is offering several tools teams can use to manage and organize their collaboration activities. Teams can use Yammer, Delve, Groups, Sites, SharePoint, and OneNote to manage their shared conversations and documents across the enterprise. One of those tools should be able to satisfy even the most persnickety of teams.

Bottom line

But then again, that may be where we run into problems. One could argue that there are too many collaboration tools available in Microsoft Office 365. While all these wonderful choices may seem good at first glance, it is possible that subscribers may become overwhelmed.

Microsoft’s idea that teams can choose the best tool for them or for the project they are working on sounds all well and good, but it does still require someone to make an important initial decision. For some people, making a decision that will affect a project from start to finish can be a daunting task.

In the long run, it may be beneficial for organizations to establish guidelines for when each of the collaboration tools works best. They may even decide to block some of the tools from use altogether in favor of a recommended best practice.

Having myriad collaboration tools is generally a good thing, but it might help move things along if the enterprise establishes some well thought out guidelines.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Which deployment option for Microsoft Office 2016 is best for your organization?

Microsoft Office 2016 is now available for deployment in your enterprise. There are several options to choose from, but which one is right for you?

Office 2016

As of September 22, 2015, the official version for Microsoft’s productivity and collaboration suite has been upgraded to Office 2016. For consumers and small businesses who subscribe to Office 365, the upgrade to Office 2016 will be deployed automatically. For IT administrators working in enterprise environments, however, the deployment of Microsoft Office 2016 is a bit more complicated.

The plan

How IT admins will chose to deploy Office 2016 will be determined, at least in part, by how they subscribe to the productivity suite in the first place.

For example, if you subscribe under the Office 365 Pro Plus plan, your enterprise can continue to receive feature and security updates on a monthly basis as you have been. Microsoft has dubbed this always up-to-date deployment process as “Current Branch.” Under this plan, your enterprise will always have deployed the most current version of Microsoft Office. The Current Branch for this month released on September 22, so congratulations Current Branch subscribers, you have all the latest Office 2016 apps available.

Office 2016

However, the Current Branch is not the only option for enterprise deployments. If you choose, you can opt to deploy Office 2016 using what Microsoft calls “Current Branch for Business.” This method is particularly useful for enterprises who require more compatibility testing for new features.

Under the Current Branch for Business plan, enterprises will still receive monthly security updates, but they’ll only receive new feature updates three times per year. The first Current Branch for Business build will be deployed in February 2016, and it will include the September 22, 2015, features available under the Current Branch plan, along with any after-the-fact security updates associated with those features.

It’s important to note that the Current Branch for Business plan is the default plan for Office 365 Pro Plus subscribers.

What’s in a name?

As is typical, Microsoft’s naming scheme for Office 2016 deployment lacks imagination and descriptive clues about what to expect from each method, but the concept is relatively straightforward. If compatibility is not a problem in your enterprise, you should probably opt to use the Current Branch method for deployment.

Enterprises with a volume licensing agreement can download Office 2016 from the Microsoft Volume Licensing Service Center starting October 1, 2015.

However, if your enterprise has issues with compatibility that require extensive testing before deploying new features, then you’ll want to keep using the Current Branch for Business plan.

No matter which plan you choose to use, if your enterprise is of significant size, you’ll likely want to use the Background Intelligent Transfer Service (BITS) to help control network traffic.

Bottom line

There are many new features in Microsoft Office 2016 that may be beneficial to users in your enterprise, including Skype for Business, Clutter for Outlook, better cloud collaboration tools for all apps, real time co-authoring in Word, and built-in business intelligence tools. This is a significant update to Office, so the decision on when and how to deploy it is not a trivial matter.

Microsoft has provided numerous tools and options to help IT admins deploy Office 2016, so there is really no excuse not to find a way to get it to your users. After all, you’re subscribing to Office 365, so you’re paying for Office 2016 apps whether you deploy them or not. Therefore, you might as well let your users take advantage of the latest features. It only makes sense.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Red Cross Statement on Oklahoma Tornado

redcross-logo

The American Red Cross issued the following statement following the tornado in Oklahoma:

WASHINGTON, Monday, May 20, 2013 – Our thoughts and concerns go to everyone in Oklahoma following this horrific tornado.

The American Red Cross has one shelter open in Moore and is working on locating others; we continue to operate three shelters that were opened Sunday in the Oklahoma City area following the storms on Sunday.

Red Cross volunteers are out tonight with food and supplies supporting first responders.

More than 25 emergency response vehicles are positioned to move at first light Tuesday, and we expect that the number will increase. The Red Cross is also sending in kitchen support trailers to support the upcoming operation to provide meals to those forced out of their homes.

People in Oklahoma near the tornado area are encouraged to connect with one another and let loved ones know that they are safe. This can be done through the I’m Safe feature of the free Red Cross tornado app. In addition, if you have access to a computer, go to redcross.org/safeandwell to list yourself as safe. If not, you can text loved ones or call a family member and ask them to register you on the site.

This has been a major disaster, and the Red Cross will be there for the people in this state and this community. People who wish to make a donation to support the Red Cross response can visit redcross.org, dial 1-800-REDCROSS or text REDCROSS to 90999 to make a $10 donation.

Contact: Public Affairs Desk, Telephone: (202) 303-5551, FOR MEDIA ONLY

twitter-bird-light-bgsfacebook_logo

About the American Red Cross:
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or join our blog at http://blog.redcross.org.

Surface Book pre-orders sold out at Microsoft’s online store

If you were still thinking about placing an order for a new Microsoft Surface Book, then you will have to look somewhere other than the Microsoft store.

surfacebook

While there doesn’t seem to be a massive supply issue with the new Apple iPhone 6s smartphone, in the past we have seen Apple products sell out quickly and deliveries move from days, to weeks, to months. It seems that Microsoft’s new Surface Book may be generating more interest than planned.

Last night I went to the online Microsoft Store to place an order for a base model Surface Book. I found that the only available status when choosing that model was, “Email me when available.” I jumped through the other four models and discovered the same thing. It seems Microsoft is sold out of pre-order stock for all models at its online store.

We reached out to Microsoft to try to find out more about stock status and when buyers could expect to place pre-orders. I also asked if there will be units in Microsoft retail stores on launch day, 26 October. Given that units are sold out online, we may even see people queue up for possible stock in stores.

A Microsoft spokesperson provided the following statement, “We’ve seen strong demand for Surface Book and have sold out of pre-order supply for October 26 availability. We will have limited quantities of Surface Book available in store on October 26 and will be updating online availability with new product ship dates soon.”

UPDATE: Microsoft updated its store and is no allowing customers to pre-order the five Surface Book variations. What you will find instead of an email me when available button is updated delivery expectations, ranging from five to six weeks for three models and seven to eight weeks for two models.

While I was disappointed that I couldn’t purchase a Surface Book through Microsoft directly, I found that Best Buy and Amazon will also be selling this new computer. Best Buy did not appear to be taking pre-orders, but I was able to purchase the Intel Core i5, 8GB, 128GB model from Amazon for $1,499.

The Amazon website does not appear to carry the 256GB i5 without dGPU or 256GB i7 models. The 256GB i5 with dGPU looks to be the only other model available for pre-order. The 512GB i7 model is on the site as an option, but redirects you to the Microsoft Store for purchase and it’s not avaialable there.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

South Jersey Techies

Shark Tank host, Barbara Corcoran loses $388,700 in phishing scam

Barbara Corcoran of ABC’s “Shark Tank” has lost nearly $400,000 in a phishing scam this week. Corcoran told “People” that she was tricked as a result of an email scheme sent to her team.

The high-powered businesswoman told People that she received a scam invoice approving a real estate renovation, but she didn’t think twice about verifying it because she invests in real estate. It was only until her bookkeeper caught Corcoran’s assistant’s email was misspelled by 1 letter and it was later found to be the address used by the scammer.

“I was upset at first, but then remembered it was only money,” Corcoran told the magazine.

Corcoran’s assistant Emily Burke told CNN Business that the “Shark Tank” star wouldn’t provide any additional comment “at the advisement of her attorneys until the authorities are done investigating.”

However, Corcoran tweeted: “Lesson learned: Be careful when you wire money!” with a link to a TMZ story.

In addition to being an investor and a judge on the hit ABC show, Corcoran formerly owned the global real estate agency that shares her name. She sold it for $66 million in 2001.

Corcoran fell for a phishing scam. It’s common, too: Nearly 30,000 people reported being a victim of that type of scam last year. Together they reported nearly $50 million in losses, according to the FBI’s 2018 Internet Crime Report.

Phishing attacks are common methods of stealing usernames, passwords and money. Hackers pretend to be a trustworthy source to convince you to share personal data. To be safe, it’s important to make sure the sender is authentic before clicking on a link. Google has rolled out security protections that warns people of potential unsafe emails.

If you or your team have any questions or concerns please contact support at (856) 745-9990.



If you’ve ever owned a PC with a DVD drive, you may get a $10 settlement

Don’t expect your money anytime soon, however.

DVD drives may be a thing of the past, but the past could pay you $10 via a proposed settlement from a class-action suit.

If you purchased a DVD-ROM, DVD-RW or combination drive between April, 2003 and December 31, 2008, a collection of DVD drive manufacturers have tentatively agreed to pay you $10 per drive, whether you purchased the drive as part of a PC or by itself. You’ll simply need to visit the claim site and testify (under penalty of perjury) that you indeed purchased those drives within the given time period, and live in one of the 23 states (plus the District of Columbia) covered by the suit. The deadline to file is July 1.

Why this matters: Though the optical drive market continues to decrease—“the physical disk format is somewhat obsolete in the era of content streaming,” IDC wrote last year—that wasn’t the case fourteen years ago, when virtually all software was distributed via DVD-ROM. Fortunately, the settlement site isn’t asking for proof of purchase yet, but it reserves the right to do so. Filing a claim can take literally seconds, but don’t hold your breath—you’ll probably receive compensation, but there’s no guarantee.

The wheels of justice turn slowly

Simply put, a group of 23 plaintiffs sued virtually every DVD drive manufacturer, alleging that they collectively conspired to keep drive prices higher than they normally would be, in violation of antitrust laws. Though the defendants denied they did anything wrong, several—Hitachi-LG, Panasonic, NEC, and Sony—settled and agreed to pay a collective total of $124.5 million into four separate settlement funds.

(Note that only DVD drives for PCs are covered; a DVD player, such as the one gathering dust in your living room, isn’t.)

If you do submit a claim, however, the chances of receiving your settlement soon are slim. That’s because seventeen more defendants, including various subsidiaries of BenQ, Philips, Samsung, TEAC, and Pioneer, have yet to settle, and the suit will continue until all of the claims are resolved.

“Because other defendants remain in this litigation, the plaintiffs are proposing that distribution of the settlement funds not occur at this time,” the settlement site reads. “This is to save the expenses associated with distribution.”

In fact, the settlement hearing to finally approve the Hitachi-LG-Panasonic-NEC-Sony agreement will be held on December 8. After that, payments may begin—which means that you’ll probably receive your $10 or less a year from now. Yes, less: Payments will be “up to” $10 per drive, according to the claims site.

You should probably treat the settlement like one of those “print out your own rebate” slips from the turn of the century. Even under the best of circumstances, chances are you’ll have totally forgotten about your $10 windfall by the time the check arrives.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

CALL US NOW!