Compliance Manager is now available

Compliance Manager is a cross-Microsoft-cloud services feature designed to help organizations meet complex compliance obligations, including GDPR, ISO 27001, ISO 27018, NIST 800-53, and HIPAA. Compliance Manger is rolling out and has been moved from Public Preview to General Availability.

How to access Compliance Manager?

Users can access Compliance Manager by signing into their Office 365, Dynamics 365, or Azure user account via the Service Trust Portal. This new compliance solution is designed to help organizations meet their data protection and regulatory requirements while using Microsoft cloud services. Compliance Manager enables users to perform on-going risk assessments, gain actionable insights to improve data protection capabilities, and simplifies compliance processes through its built-in control management and audit-ready reporting tools.

Compliance Manager is now generally available for Azure, Dynamics 365, and Office 365 Business and Enterprise subscribers in public clouds. Note that Office 365 GCC customers can access Compliance Manager, however, you should evaluate whether to use the document upload feature of compliance manager, as the storage for document upload is currently compliant with Office 365 Tier C only.

What do I need to do to prepare for this change?

By default, everyone in your organization with an Office 365, Dynamics 365 or Azure user account has access to Compliance Manager and can perform any action in Compliance Manager. To change the default permissions, at least one user must be added to each Compliance Manager role (see the instructions on our support page linked from Additional Information below). After a user is added to a role, the default permissions are removed and only users that have been added to a role will be able to access Compliance Manager and perform the actions allowed by that role.

Once you log into Compliance Manager you will see a number of assessments and what Microsoft has completed for the various assessments.  You will also see what controls your organization are responsible for.  You can export the assessment to excel if you need to provide it for an auditor or wish to save it for retention purposes.

Once in an assessment, you can update what your organization is doing to meet the requirements for the various supported standards.  This gives you the ability to track your compliance activities.  Some organization may already have GRC tracking software but they will find this tool useful if for no other reason to see the results of Microsoft Managed controls.

If Microsoft allowed you to have an assessment for your on-premises systems.  Like a blank questionnaire, clients could use it might be able to replace a GRC app for some companies.

When updating the Customer Managed Controls you have the ability to upload documents, lookup the related controls, assign an assessor, a test date and document the test results.

Microsoft provides you with detailed guidance for customer actions and allows you to document your control implementation details along with a test plan and any response to the assessment.

There is a Compliance Score that, “is a new intelligent scoring feature that is calculated based on an analysis of industry standard control components. Compliance Manager analyzes controls for their the impact to the confidentiality, availability, and integrity of protected data, as well as external drivers in order to weigh controls based on their impact.”

We think this is a great tool especially for small to medium businesses and local governments.  Most often these smaller organizations don’t have formal governance practices or necessary skills in-house.  This tool could help them develop those processes. We also see this as a great tool or internal auditors to use. It gives businesses a place to document the testing methods and results.

The latest numbers from the company show businesses are close to schedule to move away from Windows 7 before the older OS retires in early 2020.

Windows10 Enterprise

Microsoft on Tuesday said that some 200 million enterprise workers now run Windows 10, a sign that corporations and other businesses are close to schedule to scrub Windows 7 from their machines before that older OS retires in about 20 months, an analyst argued.

“The 200 million resonates with me, based on what I’m hearing from clients,” said Stephen Kleynhans of Gartner Research. Migrations to Windows 10, he added, are progressing “pretty aggressively.”

Joe Belfiore, a corporate vice president who leads the Windows 10 team, revealed the number at Microsoft’s Build developers conference Tuesday. “Right now, there are over 200 million people in corporate accounts using Windows 10,” Belfiore said as he claimed deployment is “really ramping up” in the enterprise. “We’ve seen that [Windows 10] adoption rate increase now at 79% year-over-year growth.”

The day before, Microsoft contended that “nearly 700 million” devices are running Windows 10 worldwide. On that basis, enterprises accounted for less than 30% of all copies of Windows 10.

(Although the two numbers – Belfiore’s 200 million people using Windows 10 in corporate settings and Microsoft’s 700 million devices powered by the operating system – measured two different things, it’s not uncommon for Microsoft to obfuscate this way to prevent direct comparisons. In actuality, because Microsoft typically sells licenses on a per user basis, with multiple devices allowed for each user, 200 million people may be using more than that number of Windows 10 devices.)

While neither the percentage nor the 200 million are to be sneezed at, the former is significantly less than the average overall for commercial PCs, which have historically accounted for more than half – 55% has been an often-cited figure – of all personal computers.

And while Kleynhans did not dispute Microsoft’s claim of 200 people running Windows 10 in the enterprise, he sounded a bit disappointed in the number. “Is it a low number? It’s a little behind where I thought it would be,” Kleynhans said, noting that he expected it to be around 250 million by this point, perhaps even close to 300 million.

That 2009 operating system will fall off Microsoft’s support list on Jan. 14, 2020, meaning that while Windows 7 will continue to work as before, the Redmond, Wash. will stop distributing security updates to it.

It’s unrealistic to expect that all commercial customers will have purged Windows 7 by the retirement date, Kleynhans said, pointing out that he has recently spoken with clients who still run some instances of Windows XP (retired from support in 2014) and even Windows 98 (2006).

“What we [Gartner] expect is that enterprises will get to the 85%-90% level by the deadline,” Kleynhans said of the percentage of corporate devices shifted to Windows 7, “maybe even a little higher than that.” Nothing that’s happened has changed that estimate, he added.

“There are always laggards,” Kleynhans said.

According to other metrics, there may be a considerable number of them.

Estimates from analytics vendors, including U.S.-based Net Applications, which measure user and usage shares, signal that a large resorvoir of Windows 7 users will remain after the operating system’s retirement in 20 months. Net Applications’ latest data, for example, drove a Computerworld forecast that of the world’s Windows personal computers – all the PCs, not just those in the enterprise – 42% would still be running Windows 7 in January 2020, a much larger percentage than the 29% powered by Windows XP when that edition fell off the support list in April 2014.

In the end, large organizations will do what it takes to get off Windows 7 and onto Windows 10 by the former’s support cut-off date. The 200 million touted by Belfiore this week will be quite different a year from now, Kleynhans was certain.

“The speed with which I see Windows 10 moving now, it’s not going to be an issue,” he said.

Windows 10 deployment is, like previous iterations of the OS, on a timetable not of its own making. Instead, because of the vagarities of Microsoft’s historical release schedule and corporate acceptance (or rejection) of some editions, there is a clock ticking on Windows 10 because of the impending retirement of the current corporate standard, Windows 7.

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We recently had an issue with remote desktop connection to a Windows 2012 server from a Windows 10 Pro client computer that was recently updated.

An Authentication error has occurred.
The function requested is not supported.
Remote computer: <servername>
This could be due to CredSSP encryption oracle remediation

CredSSP updates for CVE-2018-0886

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South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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We recently had an issue with and Active Directory DFSR – The replicated folder has been offline for too long at Site error for a Windows Server Standard 2016 single Domain Controller environment.

Event ID 4012 – DFSR – The DFS Replication service stopped replication on the folder with the following local path: C:\Windows\SYSVOL\domain. This server has been disconnected from other partners for 149 days, which is longer than the time allowed by the MaxOfflineTimeInDays parameter (###). DFS Replication considers the data in this folder to be stale, and this server will not replicate the folder until this error is corrected.

To resume replication of this folder, use the DFS Management snap-in to remove this server from the replication group, and then add it back to the group. This causes the server to perform an initial synchronization task, which replaces the stale data with fresh data from other members of the replication group. .

Have any questions?

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South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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We have had a number of users that were unable to use their keyboard or mouse on their Windows 10 computer. Microsoft released an update that addresses the issue yesterday.

Addresses an issue in which some USB devices and onboard devices, such as a built-in laptop camera, keyboard, or mouse, stop working. This may occur when the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.

Have any questions?

Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

End of support is sneaking up on enterprise employees running Office on a Mac

Companies that have employees running Office for Mac 2011 have just over 100 days to replace the suite’s applications with those from last year’s upgrade, Office for Mac 2016.

Support ends for Office for Mac 2011 on Oct. 10, a date that Microsoft first stamped on the calendar two years ago, but has not widely publicized since. As of that date, the Redmond, Wash., developer will cease supplying patches for security vulnerabilities or fixes for other bugs.

The individual applications — Excel, PowerPoint, Outlook and Word — will continue to operate after support ends, but companies will be taking a risk, however small, that malware exploiting an unpatched flaw will surface and compromise systems.

To receive security and non-security updates after Oct. 10, IT administrators must deploy Office for Mac 2016 or instruct workers covered by Office 365 to download and install the newer suite’s applications from the subscription service’s portal.

Office for Mac 2011’s end-of-support deadline was originally slated for January 2016, approximately five years after the productivity package’s release. But in the summer of 2015, when it was clear that 2011’s successor would not be ready by early 2016, Microsoft extended its lifespan by 21 months. At the time, Microsoft cited the long-standing policy of supporting a to-be-retired product for “2 years after the successor product is released” when it added time to 2011.

Mac users: Steerage Class

The impending cutoff for Office for Mac 2011 is an issue only because Microsoft shortchanges Office for Mac users. Unlike the Windows version of Office, which receives 10 years of security support, those that run on macOS are allotted half that. Microsoft has repeatedly classified Office for Mac as a consumer product to justify the half-measure, even for the edition labeled “Home and Business.”

Nor does Microsoft update and service Office for Mac for corporate customers as it does the far more popular Windows SKU (stock-keeping unit). The latter will be upgraded with new features, Microsoft said in April, twice each year for enterprise subscribers to Office 365 ProPlus, with each release supported for 18 months before giving way to a pair of successors.

Mac editions, however, are refreshed with new tools at irregular intervals, often long after the same feature debuts in the same Windows application. (Recently, for example, Microsoft added a delivery-and/or-read receipt option to the Mac version of Outlook; that functionality has been in Outlook on Windows since 2013.) And because there are no regular, large-scale feature upgrades to Office for Mac, support is not curtailed by the release schedule as with Windows.

The difference between Offices — the behemoth Windows on one side, the niche Mac on the other — has been put into even starker relief recently: Microsoft has adopted March and September dates for launching new upgrades to Windows 10, Office 365 ProPlus, and last week, Windows Server, but made no similar promises for Office for Mac 2016.

It’s clearly the odd app out.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

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