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Surface Book pre-orders sold out at Microsoft’s online store

If you were still thinking about placing an order for a new Microsoft Surface Book, then you will have to look somewhere other than the Microsoft store.

surfacebook

While there doesn’t seem to be a massive supply issue with the new Apple iPhone 6s smartphone, in the past we have seen Apple products sell out quickly and deliveries move from days, to weeks, to months. It seems that Microsoft’s new Surface Book may be generating more interest than planned.

Last night I went to the online Microsoft Store to place an order for a base model Surface Book. I found that the only available status when choosing that model was, “Email me when available.” I jumped through the other four models and discovered the same thing. It seems Microsoft is sold out of pre-order stock for all models at its online store.

We reached out to Microsoft to try to find out more about stock status and when buyers could expect to place pre-orders. I also asked if there will be units in Microsoft retail stores on launch day, 26 October. Given that units are sold out online, we may even see people queue up for possible stock in stores.

A Microsoft spokesperson provided the following statement, “We’ve seen strong demand for Surface Book and have sold out of pre-order supply for October 26 availability. We will have limited quantities of Surface Book available in store on October 26 and will be updating online availability with new product ship dates soon.”

UPDATE: Microsoft updated its store and is no allowing customers to pre-order the five Surface Book variations. What you will find instead of an email me when available button is updated delivery expectations, ranging from five to six weeks for three models and seven to eight weeks for two models.

While I was disappointed that I couldn’t purchase a Surface Book through Microsoft directly, I found that Best Buy and Amazon will also be selling this new computer. Best Buy did not appear to be taking pre-orders, but I was able to purchase the Intel Core i5, 8GB, 128GB model from Amazon for $1,499.

The Amazon website does not appear to carry the 256GB i5 without dGPU or 256GB i7 models. The 256GB i5 with dGPU looks to be the only other model available for pre-order. The 512GB i7 model is on the site as an option, but redirects you to the Microsoft Store for purchase and it’s not avaialable there.

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Goodbye, Hotmail. Hello, Outlook.com

Summary: Microsoft’s flagship mail service for consumers gets a new name and a “modern” Metro-style interface. Here’s how to sign up for a preview and what to expect. So long, Hotmail. It was nice to know you. Microsoft unveiled a major update to its consumer mail platform today, with a new look, a slew of new features, and a new name that is surprisingly familiar.

The “modern email” service has been in super stealth mode for several months under the codename NewMail. With its formal launch as an open-to-the-public preview, the service gets a new name: Outlook.com. I’ve been using the NewMail beta for a week now and can share some first impressions here. Outlook, of course, is the serious, business-focused mail client included with Office. Microsoft used the brand with Outlook Express, its lightweight email client in Windows XP, but dumped the name with the launch of Windows Vista in 2006. Restoring the Outlook name to Microsoft’s consumer email service accomplishes two goals. First, it dumps the Hotmail brand, which is tarnished beyond redemption, especially among technically sophisticated users who have embraced Google’s Gmail as the default standard for webmail. More importantly, it replaces the Hotmail domain with a fresh top-level domain that’s serious enough for business use. (If you have an existing Hotmail.com or Live.com address, you can continue to use it with the new Outlook interface. But new addresses in the Outlook.com domain are up for grabs. if you have a common name, I recommend that you get yourself over to Outlook.com now to claim your preferred email address while it’s still available.) The Outlook.com preview will run alongside Hotmail for now, but when the preview ends, this will be the replacement for all Hotmail and Live Mail users. With Outlook.com, Microsoft is taking dead aim at Gmail, positioning Google’s flagship service as the old and tired player that is ready for retirement. Gmail, they point out, is eight years old, and its interface and feature set aren’t exactly modern. It doesn’t play well with any social media except its own, it handles attachments in a stodgy and traditional way, and it’s not particularly elegant when it comes to managing the deluge of email we all have to deal with every day. So what’s new about NewMail—sorry, Outlook.com? And why would anyone consider switching from Gmail? The most obvious change in the web interface, of course, is the overall design, which gets the full Metro treatment.

That three-pane layout follows the familiar Outlook standard, but the typography is definitely new. It’s clean and crisp with no wasted ornamentation or clutter. It should come as no surprise that the default organization is optimized for use on touch-enabled devices. A pane on the right shows different content, depending on the context. If you’re communicating with a friend of colleague who’s in your address book or connected via a social-media service, you’ll see updates about that person on the right side, with the option to chat with them (via Messenger or Facebook chat) in that pane. In a demo, Microsoft showed off Skype integration and said it will be coming later in the preview. If you’ve selected no message, the right pane might show ads, which appear in Metro style boxes with text–an image preview appears if you hover over the ad. As part of its positioning against Google, Microsoft has taken pains to note that your messages aren’t scanned to provide context-sensitive ads, as they are with Gmail. This is a pure HTML interface, which means the functionality is consistent across different browsers and on alternative platforms. I tested NewMail on a Mac using Safari and Chrome and in both Firefox and Chrome on several Windows PCs. Everything worked as expected. I also tested the web-based interface in mobile Safari on an iPad, where it also displayed perfectly (after switching from the default mobile layout). On mobile devices, you’ll be able to use native apps. An app for iOS devices should be available immediately. Microsoft promises an Android app “soon” that will enable Exchange ActiveSync support for older Android versions. A command bar at the top of the page provides access to commands as needed. If a command isn’t available in the current context, it’s not visible on the screen.

The preview pane (a feature that’s still experimental in Gmail even after eight years) lets you read and reply to messages without leaving the main screen. Action icons that appear when you move the mouse over an item in the message list let you file, delete, or flag the message with a single click or tap.

The new Outlook has some impressive mail management smarts built in. It automatically recognizes newsletters and other recurring types of mail. A Schedule cleanup option in the message header (also available on the command bar), lets you create rules on the fly that automatically delete or file similar messages to reduce clutter. You can specify, for example, that you want to keep only the most recent message from a “daily deals” site. You can also define how many messages you want to keep from a particular sender or automatically delete/file newsletters after a set number of days.

For newsletters that don’t contain an obvious unsubscribe link, the new Outlook adds a universal unsubscribe feature at the bottom of the message. When you select this option the web service sends an unsubscribe request on your behalf and creates a message-blocking rule. One huge differentiator between old-school webmail services like Gmail is the new Unified Address Book in Outlook.com. It takes a page from Microsoft’s People hubs in Windows 8 and the Windows Phone platform to pull together your traditional address book—where you manage names and details—and combine it with social media services of which you’re a member.

The advantage, of course, is that you always have the most up-to-date contact information for friends and colleagues, assuming they update their profiles. The new Outlook does a pretty good job of combining records. If you have contacts that appear in multiple locations, you can manually link or unlink those records as needed. Supported services include anything you can link to your Microsoft account, including Facebook, Twitter, LinkedIn, and Flickr. You can import contacts from Google and Facebook if you want to keep them locally. In terms of creating and sending photos and file attachments, the new Outlook integrates exceptionally well with SkyDrive, so that you can email large attachments and photo albums, storing them on SkyDrive with well-integrated links that the recipient can access with a click. The spec sheet says single attachments can be up to 300 MB in size. If they’re stored on SkyDrive, you don’t have to worry about the message being rejected by the recipient’s mail service. And of course, the service incorporates all of the Office Web Apps, which makes the process of sharing Word documents, PowerPoint slide decks, and Excel workbooks much more seamless. On the back end, the interface for managing an email account is cleaner. You can still create aliases that you use for sites and contacts where you don’t want to share your real address. And if you just want to experiment with the new service, you can redirect your Gmail messages temporarily to the new account or sign in with an existing Hotmail or Live address. (I’ve had my Gmail account redirected to Hotmail for a year without problems.)

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First look: Five Office 2016 preview apps

At the Microsoft Ignite 2015 conference last month, the company showcased the latest iteration of its Office suite. Here’s a quick look at what you can expect.

Office 2016

Each month I compile lists of five apps that fall into various categories, such as apps to save you airfare, process monitors, and tools for protecting online privacy. This time around, however, I wanted to do something a little bit different and give you a glimpse of five applications that will eventually make up Microsoft Office 2016.

1: Word 2016

Microsoft is introducing two versions of Word 2016: a feature-rich desktop version and a lightweight, touch-optimized version. The desktop version looks and feels a lot like the previous version (Figure A), but Microsoft is introducing some new features, such as real-time co-authoring.

Figure A

Word 2016 Desktop Version

The touch-optimized version of Word (Figure B) is currently available only for use on the Windows 10 preview. It contains the essential features that users most commonly need to do their jobs, with a clean interface that’s ideal for touch screens, small screens, or for anyone who is intimidated by the desktop version’s exhaustive feature set.

Figure B

Word 2016 Touch-Optimized Version

2: Excel 2016

As is the case with Word, Microsoft is releasing two versions of Excel. The desktop version (Figure C) is much more feature rich and will likely be the best choice for hard-core Excel users. It includes new capabilities, such as business intelligence integrated directly into Excel and some data loss prevention features.

Figure C

Excel 2016 Desktop Version

The touch-optimized version of Excel (Figure D) is similar to its Word counterpart, in that it’s designed to be lightweight and includes only the most commonly used features. Although more capable, this version of Excel reminds me a lot of the version that is included with Windows Phone 8.1.

Figure D

Excel 2016 Touch-Optimized Version

3: PowerPoint 2016

The PowerPoint 2016 preview doesn’t seem to have changed all that much from the previous version, either (Figure E). The most noticeable change to the interface is the addition of the Tell Me bar, a Cortana-like interface that will be shared by all of the Office 2016 applications. It allows users ask Office how to perform a particular task.

Figure E

PowerPoint 2016 Desktop Version

As with Word and Excel, Microsoft has also created a lighter weight, touch-optimized version of PowerPoint (Figure F).

Figure F

PowerPoint 2016 Touch-Optimized Version

4: OneNote 2016

On the surface it is difficult to tell what, if anything is new in OneNote 2016 (Figure G), beyond the enhancements that exist for all the Office applications. Web searches for OneNote 2016 features have as yet failed to reveal anything significant. I admit that I don’t use OneNote often, so it is entirely possible that new features exist and I simply have not found them.

Figure G

OneNote 2016 Desktop Version

Although the desktop version of OneNote seems to be similar to OneNote 2013, the touch-optimized version (Figure H) has an intuitive interface that’s easy to use. The touch version is more full-featured than the version that was included with Windows Phone 8.1, but it doesn’t contain all the features of the desktop version.

Figure H

OneNote 2016 Touch-Optimized Version

5: Sway

Microsoft PowerPoint has been around in one form or another for what seems like forever. During that time, it has become more refined, but it’s still basically just a slideshow tool. In Microsoft Office 2016, Microsoft is introducing Sway (Figure I) as a next-generation alternative to PowerPoint.

Figure I

Sway (Next Generation Alternative To PowerPoint)

There are two main differences between PowerPoint and Sway. First of all, PowerPoint is linear. A PowerPoint presentation has a first slide and it has a last slide and usually, a number of slides in between. In contrast, Sway is designed to be more organic and allow for more free-form presentations.

The other major difference between PowerPoint and Sway is that Sway is designed for Web content. A Sway presentation can include photos, YouTube videos, and items from Facebook, Twitter, OneDrive, etc. Some have argued that Sway is like OneNote because it aggregates information. However, OneNote is more of an organizational application, while Sway is designed for presentations.

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Pro tip: Sort table data in a Word document

sort word

Microsoft Word

 

Sorting data in a Word document isn’t something you routinely do. On the other hand, presenting list and table data is, so the potential exists that one day you’ll want to sort something. The good news is that it’s easy to sort data in a table or a list. In this article, I’ll show you how to do just that. We’ll work through a few simple sorting examples. You can use most any table, or you can download the example .docx or .doc file.

Behind the scenes

Word relies on paragraphs when sorting, which seems a bit odd within the context of a table (or list). The paragraph formatting mark determines where one paragraph ends and the next starts. As you can see in Figure A, there’s no paragraph mark in a table. The end-of-cell markers denote the end of each cell’s content. The similar marker at the end of each row (outside the right border) is an end-of-row marker. These markers also contain cell and row formatting. When sorting a table, Word relies on the end-of-row marker to identify where one row ends and the next begins, the same way the paragraph mark does. (To see a document’s formatting symbols, click Show/Hide in the Paragraph group on the Home tab.)

Figure A

Table end-of-row markers are similar to paragraph markers.

Sort by the first column

We’ll start with the simplest sort possible; we’ll sort a table by the values in the first column. To do so, select, the table by clicking its move handle (the small square in the top-left corner). If you don’t see this handle, check the view. It’s available only in Print Layout and Web Layout. With the entire table selected, do the following:

  1. Click the contextual Layout tab. In the Data group, click Sort — or click Sort in the Paragraph group on the Home tab. In Word 2003, choose Sort from the Table menu.
  2. The resulting dialog does a good job of anticipating the sort. Notice that the Header Row option (at the bottom) is selected. As a result, the Sort By field is set to Species — the label in the first column’s header (Figure B).
    Figure B

  3. This is exactly what we want, so click OK. Figure C shows the sorted table.
    Figure C

Before we move on, let’s discuss the Type and Using options to the right. We didn’t need to change either, but sometimes you will. The Type options are Text, Number, and Date. Word usually defaults to the appropriate data type. You can force a specific type by choosing a different option other than the one Word assumes (but you’ll rarely have reason to do so). The Using options defaults to Paragraph — we talked about that earlier.

Sort by the second column

That first exercise was easy. Let’s complicate things a bit by sorting by the second column. Fortunately, it’s just as easy as the first. Repeat steps 1 and 2 from the first exercise. Then, do the following:

  1. In the resulting dialog, click the Sort By drop-down.
  2. Choose Common Name, the header label for the second column.
  3. Click OK. Figure D shows the results of sorting by the second column.
    Figure D

That wasn’t any more difficult that the first sort. Tell Word which column contains the values you want to sort by and click OK — that’s it!

Sort by multiple columns

With only two sort tasks under your belt, you’re beginning to see how simple the sorting process in Word can be. Let’s complicate things a bit so you can see how flexible this feature truly is. Let’s sort by the Class column and then sort the bird and mammal groups in a secondary sort. Repeat steps 1 and 2 from the first two exercises. Then, do the following:

  1. To sort by the Class, choose Class from the Sort By drop-down.
  2. To further sort each class group, click Common Name from the Then by drop-down (Figure E). You could add a third column to the sort if the results warranted the additional grouping.
    Figure E

  3. Click OK to see the results shown in Figure F.
    Figure F

What about lists?

You might be wondering how to sort the same data in list form. Word handles the list sort the same way — the exact same way. Highlight the list and click Sort in the Paragraph group on the Home tab. In the resulting dialog, check the header option and set appropriately (if necessary). Then, determine the sort order by choosing the fields (columns), appropriately.Figure G shows the result of sorting the same data in list form.

Figure G

Sort a columnar list the same way you sort a table.

 

Office 2010 is Retiring

The popular Microsoft Office 2010 is reaching end of support in a few months. To avoid security risks, it’s time to upgrade to a newer version of Office. The good news is that you have options.

drawing of a man holding a laptop in front of a very large laptop with "update" on the screen and a wrench in front

What Does End of Support Mean?

Microsoft Office 2010 has been a popular version of the application over the last decade. The unfortunate news is that support for it ends this fall — on October 13, 2020, to be exact. All of your Office 2010 apps will continue to function. However, using an unsupported version of any software exposes your computer to serious and potentially harmful security risks. Microsoft will no longer provide technical support, bug fixes, or security fixes for Office 2010 vulnerabilities that may be subsequently reported or discovered. This includes security updates that help protect your PC from harmful viruses, spyware, and other malicious software.

  • You’ll no longer receive Office 2010 software updates from Microsoft Update.
  • You’ll no longer receive phone or chat technical support.
  • No further updates to support content will be provided, and most online help content will be retired.
  • Another difficulty you may face is incompatibility with some of the newer programs and file formats.

If you’re using Office 2010, it’s probably a good time to upgrade your version of Microsoft Office.

Upgrade Options

The best way to protect yourself and your organization is to upgrade to a newer version of Office:

  • Cloud upgrade: Subscriptions to Microsoft 365
  • On-premises upgrade: Office Standard 2019

Microsoft 365

Microsoft 365 is an all-in-one cloud solution with a number of different licensing options to fit your organization’s needs. The best part about cloud-based applications is that you no longer have to worry about retirements, patches, and end of support. Cloud licenses are automatically updated with new features, new applications, and security updates. Many cloud subscriptions also include installed (or desktop) versions of the application, so you can have the same look and feel of the Office applications you are accustomed to using, but built with more robust features and benefits.

Microsoft Office Standard 2019

Microsoft Office Standard 2019 is the latest version of the on-premises version of the office suite and is a good option for you if you are not ready for the cloud version at this time. This version of Office includes Word, Excel, PowerPoint, Outlook, OneNote, and Publisher.

If you have any questions, please email us at support@sjtechies.com or call us at (856) 745-9990.

Outlook issues in the June 2017 security updates

The problems stems from June 2017 security updates. Microsoft is investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. They have categorized it in seven scenarios.

Issue#1: Error when opening an attachment is an email, contact, or task formatted as Rich Text.

This issue affects Outlook 2007 and Outlook 2010.

When you open an attachment in an email, contact, or task formatted as Rich Text you get the following error:outlook-2010-2007-this-program-used-to-create-is-outlook-not-installed

You may also see:

STATUS: WORKAROUND

  • Forward the email to yourself and then open the attachments from the forwarded email.
  • Change the email format to HTML, or Text format.
  • Save the attachments to your computer, using one of the following methods, then open them from the saved location: Drag and drop the attachments to your desktop.
    Go to File > Save Attachments.
    Copy and paste the attachment to your computer.

Issue#2: Opening Mail Attachment warning when opening an attachment that includes consecutive periods

This issue affects Outlook 2007, Outlook 2010, Outlook 2013, and Outlook 2016.

When opening an attachment that includes consecutive periods (…), or an exclamation point (!), the files are blocked and you receive an Opening Mail Attachment warning.

Or if an email message includes an attached email message, and the attached email message’s subject line ends with an unsafe file name extension as listed in the Blocked attachments in Outlook, the email attachment will be blocked for recipients.

STATUS: WORKAROUND

If you get the Opening Mail Attachment warning, and you’re sure the attachment was sent from a trusted source, proceed to Open or Save the attachment.

If the file is blocked because of a potentially unsafe file extension, ask the sender to save the email message to their computer and rename its subject line so that it does not end with an unsafe file name extension. Then, attach it to the email message and resend.

Issue#3: Error when setting ShowLevel1Attach to allow Outlook to display Level 1 attachments

This issue affects Outlook 2013 and Outlook 2016.

If you set ShowLevel1Attach to allow Outlook to display Level 1 attachments, you may see the error: “One or more objects in this file have been disabled due to your policy settings”.

WARNING: Typically, Level 1 attachments are blocked. If you have enabled this policy, users can see Level 1 attachments in Outlook. If you use any of the workarounds to open the files, please make sure they are safe to open. See: Information for administrators about e-mail security settings in Outlook 2007.

If you set ShowLevel1Attach to allow Outlook to display Level 1 attachments, and you send an email with an attachment you may see this message: “This item contains attachments that are potentially unsafe.  Recipients using Microsoft Outlook may not be able to open these attachments.”

STATUS: WORKAROUND

  • Change the email format to HTML, or Text format.
  • Save the attachments to your computer, using one of the following methods, then open them from the saved location:
    • Drag and drop the attachments to your desktop.
    • Go to File > Save Attachments.
    • Copy and paste the attachment to your computer.

Issue#4: VBScript does not run or you receive malicious code warning when using a custom form for Outlook

This issue affects Outlook 2007, Outlook 2010, Outlook 2013, and Outlook 2016.

When you use a custom form that you have created for Outlook, you see the following two symptoms:

  • VBScript does not run.
  • You get a malicious code warning: 

STATUS: INVESTIGATING

We’re investigating this issue and will update this page when a fix is available.

Issue#5: “Something went wrong….” or “Search results may be incomplete” error when searching in Outlook

This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.

When searching in Outlook, you get this error: “Something went wrong and your search couldn’t be completed.”, or “Search results may be incomplete because items are still being indexed“.

And you’ll see this Event Log warning:

STATUS: WORKAROUND

Until the Windows Update fix release on 6/27, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service.

Disable Windows Desktop Search Service for Outlook:

NOTE: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this article.

  • Open Registry Editor.
  • Go to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search
  • PreventIndexingOutlook
  • Set DWORD: 1

Detailed Instructions:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following subkey in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows
  3. On the Edit menu, point to New, and then click New Key and name the key Windows Search.
  4. Click on the new key Windows Search.
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type PreventIndexingOutlook for the name of the DWORD, and then press Enter.
  7. Right-click PreventIndexingOutlook, and then click Modify.
  8. In the Value data box, type 1 to enable the registry entry, and then click OK.
  9. Note to disable the PreventIndexingOutlook setting, type 0 (zero), and then click OK.
  10. Exit Registry Editor, and then restart Outlook.

Issue#6: iCloud fails to load properly in Outlook 2007

iCloud fails to load properly in Outlook 2007.

When accessing Calendar, Contacts, or Tasks in Outlook 2007, you get the following error:

The set of folders cannot be opened. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\Internet Services\APLZOD.dll. Be sure the service is correctly installed and configured.”

STATUS: WORKAROUND

The loading of unregistered MAPI services has been disabled by default to make Outlook more secure.

WARNING: This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. Microsoft does not recommend this workaround but is providing this information so that you can choose to implement this workaround at your own discretion. Use this workaround at your own risk.

If you have trusted applications that depend on being loaded in this manner, you can re-enable those applications by setting the following registry key:

REG_DWORD HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\AllowUnregisteredMapiServices

You can use the following registry subkey to apply the registry setting as a domain policy:

HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\Security\AllowUnregisteredMapiServices

Value 0 (default): Block loading of unregistered MAPI services. This is the recommended setting to avoid unexpected execution of unknown code.

Value 1: Enable loading of unregistered MAPI services.

IMPORTANT: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this article.

To make these registry changes, follow these steps:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following subkey in the registry:HKCU\Software\Microsoft\Office\12.0\Outlook\Security\
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type AllowUnregisteredMapiServices for the name of the DWORD, and then press Enter.
  5. Right-click AllowUnregisteredMapiServices, and then click Modify.
  6. In the Value data box, type 1 to enable the registry entry, and then click OK.

    NOTE: To disable the AllowUnregisteredMapiServices setting, type 0 (zero), and then click OK.

  7. Exit Registry Editor, and then restart the computer.

Vulnerability information (applies to all versions)

MAPI does not validate that a provider’s DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. This can allow arbitrary code execution to occur.

Issue#7: When printing a specific iframe or frame in a web page, the print output may be blank, or text is printed with a 404

This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.

When you print a specific iframe or frame in a web page, the print output may be blank, or text is printed that resembles the following:

NOTE: A frame is a part of a web page or browser window that displays content independent of its container. A frame can load content independently.

This problem has also been observed in both Internet Explorer 11, and in applications that host the IE Web Browser Control.

STATUS: INVESTIGATING

There is currently no workaround for this issue. However, if you print the entire web page, it will print correctly. We’re investigating this issue and will update this page when a fix is available.

Option: Uninstall Recent Microsoft Update

It is not recommended to uninstall the update as it applies to some other issues but if none of the workarounds help then you have this option until a new fix is releases.

For Outlook 2010:

  1. Go to the Control Panel – Programs and features and select view installed updates on the left.
  2. Search or look for KB3203467 and highlight it and uninstall it.

For Outlook 2007:

  1. Go to the Control Panel – Programs and features and select view installed updates on the left.
  2. Search or look for KB3191898 and highlight it and uninstall it.

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South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Microsoft updates support policy: New CPUs will require Windows 10

In a change to its longstanding support policy, Microsoft says PCs based on new CPU architectures, including Intel’s Skylake chips, will require Windows 10. A list of preferred systems will support older Windows versions on new hardware, but only for 18 months.

Windows 10

Enterprise customers are still the bulwark of Microsoft’s Windows business, in both the client and server segments.

Historically, those customers have also been among the most conservative, lagging years behind the latest releases of an operating system release. Those practices have been encouraged by Microsoft’s support lifecycle, which offers a generous ten years of support for each Windows release.

Effective today, that policy is changing in a subtle but significant way, with the addition of new hardware requirements for support of pre-Windows 10 releases. The company’s also publishing a preferred list of systems that will receive special attention for updates and support.

Yes, Windows 7 (currently in the Extended support phase) will continue to receive updates until January 14, 2020, and Windows 8.1 will be supported until January 10, 2023. But in a series of “clarifications” to its support policy today, the company announced that support for those older Windows versions will be available only for “previous generations of silicon.”

Going forward, as new silicon generations are introduced, they will require the latest Windows platform at that time for support… Windows 10 will be the only supported Windows platform on Intel’s upcoming “Kaby Lake” silicon, Qualcomm’s upcoming “8996” silicon, and AMD’s upcoming “Bristol Ridge” silicon.

The policy will be phased in beginning with systems based on Intel’s new 6th-generation CPUs (code-named Skylake), which debuted a few months ago. New consumer-based Skylake devices must run Windows 10 to be supported.

For enterprise customers that want to buy “future proof” new hardware based on Skylake processors running older Windows versions, Microsoft will publish “a list of specific new Skylake devices we will support to run Windows 7 and Windows 8.1.” That support will run for a period 18 months, until July 17, 2017, after which those enterprise customers will be expected to upgrade to Windows 10.

Examples of systems that will be on the initial release of the list include Dell’s Latitude 12, Latitude 13 7000 Ultrabook, and XPS 13; HP’s EliteBook Folio, EliteBook 1040 G3; and Lenovo’s ThinkPad T460s, X1 Carbon, and P70 models.

The list will continue to be updated, Microsoft says.

Any machine that earns a place on the elite enterprise support list will get very special treatment indeed, with the idea being to reassure corporate customers that these models are especially likely to perform well on Windows 10 in the new era of continuous updates:

For the listed systems, along with our OEM partners, we will perform special testing to help future proof customers’ investments, ensure regular validation of Windows Updates with the intent of reducing potential regressions including security concerns, and ensure all drivers will be on Windows Update with published BIOS/UEFI upgrading tools, which will help unlock the security and power management benefits of Windows 10 once the systems are upgraded.

These models also get special treatment for enterprises that are still planning their Windows 10 migration, with an 18-month grace period where the older OS versions are fully supported.

Through July 17, 2017, Skylake devices on the supported list will also be supported with Windows 7 and 8.1. During the 18-month support period, these systems should be upgraded to Windows 10 to continue receiving support after the period ends. After July 2017, the most critical Windows 7 and Windows 8.1 security updates will be addressed for these configurations, and will be released if the update does not risk the reliability or compatibility of the Windows 7/8.1 platform on other devices.

Of course, enterprise customers who want to stick with earlier Windows versions beyond that mid-2017 deadline have lots and lots of options, based on current generations of Intel processors such as the Broadwell and Haswell lines. Those systems, which are based on what Microsoft calls “downlevel silicon,” will continue to be fully supported for pre-Windows 10 operating systems.

In today’s blog post, Microsoft says it’s seeing “unprecedented demand from our enterprise customers” in Windows 10. Enterprise customers are especially interested in new Windows 10 security features like Credential Guard, which uses hardware virtualization to safeguard credentials from attack.

Windows 8-era enhancements like Secure Boot, which protects systems from being compromised by rootkits and bootkits, also require new hardware.

Not surprisingly, today’s announcement contains the usual cheery statements from Microsoft’s three biggest hardware partners: Dell, HP, and Lenovo. All three companies compete aggressively in the low-margin consumer market, where virtually all new systems will run Windows 10. But enterprises will pay premium prices for the improvements in battery life and security in Skylake-based mobile systems, making this the most attractive segment to target.

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Microsoft prices high-end Office 365 E5 at $420 per user per year

Microsoft begins selling its new highest-end Office 365 business plan, E5, on December 1 for $420 per user per year. Here’s what’s included.

Ofice 365-Plans

Microsoft will charge users $35 per user per month, or $420 per year, for its new highest-end Office 365 business plan.

Microsoft officials went public with the pricing for Office 365 E5, its top-of-the-line commercial Office 365 offering, on November 30 during the company’s Convergence EMEA conference. Office 365 E5 is available to customers for purchase starting, December 1.

Office 365 E4 — the current high-end version of Microsoft’s Office 365 line — sells for $22 per user per month, or $264 per user, per year.

The Office 365 E5 SKU will include Skype for Business (Lync) with support for features including Cloud PBX and Meeting Broadcast; new analytics features, like Power BI Pro and Delve Organizational Analytics; and new advanced security features, such as eDiscovery, Customer Lockbox, and Safe Attachments.

Office 365 E4 includes Skype for Business with Enterprise Voice and unified messaging; the full suite of locally downloadable Office apps; and Power BI for Office 365 (which is being superseded by Power BI pro).

Microsoft is planning to retire E4 and replace it with E5. However, Office 365 E4 will remain on the price list till June 30, 2016, Microsoft officials have said.

The E1 and E3 versions of Office 365 will retain their current prices of $8 per user per month, and $20 per user per month, respectively.

Office 365 E1 users will get new work-management capabilities, as well as Skype for Business’s Meeting Broadcast functionality added to their plans for no additional charge. Office 365 E3 users will get those same two new features, as well as the option to purchase Equivio Analytics for eDiscovery. (Microsoft bought Equivio in January 2015.)

Skype Meeting Broadcast enables users to broadcast of a Skype for Business meeting on the Internet to up to 10,000 people, who can attend in a browser.

Office 365 E5 users get all the features that E1 and E3 users get, plus other analytics and networking functionality, including Cloud PBX and PSTN Conferencing.

The Skype for Business Cloud PBX with PSTN Calling service provides users with the ability to make and receive traditional phone calls in their Skype for Business client, and to manage these calls using hold, resume, forward and transfer.

PSTN Conferencing is initially available to 15 countries on December 1, with a phased roll out to international markets in the future. Cloud PBX is available worldwide starting December 1. PSTN Calling is available in the U.S. starting December 1, with a phased roll out to international markets in the future.

The fine print: PSTN Conferencing users may incur additional per-minute consumption charges, but customer can disable this feature to avoid additional billing. PSTN Calling is paid add-on for E1, E3 and E5. For E5 users, PSTN Calling costs $24 extra (per user, per month) for international and domestic calling, and $12 for domestic calling only. For E1 and E3, the international and domestic calling plan is $32 extra.

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Office 365 – the easiest way to get the new Office.

Microsoft
Partner Network

Office 2016

Now, there’s more opportunities than ever to build your business.Office 216 is the latest addition to Office 365—taking the work out of working together. The new Office is built for teamwork. Perfect for Windows 10. Smart. Secure. Full of new features.

Consider the opportunities.

Exciting new advances in Office open new opportunities for you to deepen your role as trusted advisor and to expand your practice—and your revenue potential. Here are a few paths to consider:

  • Reach new customers by leveraging the innovative user experiences in Office 2016 apps
  • Grow your hybrid practice with cloud-inspired infrastructure in Office 2016 servers
  • Capitalize on Office 2016 launch momentum to renew or upsell Office 365

We think that Office 2016 is an important step in empowering every organization on the planet to achieve more. Action Pack and Competency partners can get started right away by using your internal use rights (IUR) benefits to download Office 365. Once you’re familiar with the new Office you can show your customers how to get the most from the new features.

Quick steps to get started:

Let’s do great work together.Your Microsoft Partner Network Team

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When should businesses upgrade to Windows 10?

Looking at upgrading your business PCs to Windows 10 but not sure when to make the leap? Here are some issues to consider.

Business customers can often be years behind the state of the operating system art: right now most businesses are still running Windows 7, launched back in July 2009, having shown limited interest in Windows 8 which arrived in August 2012.Windows 10

Even when they buy new PCs, most companies today still downgrade them to Windows 7, so it’s usually home users that are first to take the plunge with the new software, whether they like it or not.

However, businesses may be significantly faster to adopt Windows 10, which arrives on 29 July (volume licensing customers will be able to download Windows 10 Enterprise and Windows 10 Education on Volume Licensing Service Center from 1 August) than previous versions of Microsoft’s operating system.

Part of the reason for the change is the huge public testing process – five million testers strong – that has preceded the arrival of Windows 10. As a result, the standard policy of waiting for the first service pack to arrive before rolling out a new OS is now longer the right one, says Stephen Kleynhans, research vice president at analyst Gartner.

However, that doesn’t mean firms should be full steam ahead with upgrades. “I’m not one who believes there is a need to rush to a new operating system. You want to let the ecosystem around the operating system mature a little bit before you jump right in,” he says.

Companies should wait until it’s clear if the line of business applications they use work happily with Windows 10, and whether they can find enough expertise to make sure any rollout is a smooth one. “All of that has to build up before you want to jump in and start running it in your production environment,” he said.

Kleynhans said businesses need to spend some time testing out Windows 10 in a controlled fashion: “Bring it into a lab, bring it into a test environment, let some folks run it for the rest of this year. Then, in 2016, get serious about it, start looking at it in a real test environment, start piloting it with some real users to see how it’s performing.”

He said that if all goes well companies should be ready to start deployments in the second half of 2016 or the beginning of 2017, depending on how large and complex their IT environment is.

“If you’re a large company nothing happens really fast. If you’re a small company the timeline is going to be a lot faster – if you’re testing with 10 people you might be testing with ten percent of the company.”

Starting the rollout a year to 18 months after the operating system is launched might seem like a long delay, but it would still be six months to a year faster than with previous upgrades.

Kleynhans said that it took most big companies 18 months of testing and remediation work before they were able to start rolling out Windows 7. In contrast, most companies will get Windows 10 testing and remediation done in less than six months.

The analyst said that some organizations are keen to get moving as soon as Windows 10 is available – such as those that are still using Windows XP or who have plans to deploy hybrid PC devices. But, for most companies, this will be too soon.

“There are pieces of the operating system targeted at the enterprise that we really haven’t had a chance to try out yet. You can’t consider significant production rollouts even in the most aggressive cases until later in the fall.”

He cited Windows Update for Business as a new tool that small and medium sized businesses will want to use, but that wasn’t part of the tech preview. There are also some other security components that haven’t been as broadly tested or available during the tech preview, he said.

As Ed Bott notes over at Tech Pro Research, other missing features will include the new unified sync client for OneDrive (the consumer cloud storage service) and OneDrive for Business (the cloud storage service for business Office 365 subscriptions). He predicts these will be wrapped up by late October, in time for Windows 10 PCs to hit the retail channel for the festive season.

Other factors to consider: at a prosaic level, the upgrade will inevitably cause disruption so don’t plan it for a busy time of year. If you’re in retail, starting the upgrade in November or December might be a career limiting decision for the CIO.

The state of your current infrastructure is another element to take into account. Gartner says that companies planning Windows 8.1 deployments should instead redirect their efforts toward earlier deployment of Windows 10.

“In almost all cases, enterprises currently planning to deploy Windows 8.1 should switch to Windows 10. Enterprises that already have Windows 8.1 deployed should continue with those deployments for the time being. Customers on Windows 7 with no plans for Windows 8.1 should begin evaluating Windows 10 for deployment in 2H16 or later,” the analyst firm said in a research note.

Equally, for some, the upgrade may never take place. David Gewirtz has no plans to upgrade any of his Windows 7 devices to Windows 10: “They work, they’re rock solid, and all their drivers are perfectly tuned to the hardware they’re running on,” he notes.

However long it takes enterprises to take the plunge, Windows 10 is likely to become widely adopted, if only because most firms will need to move off of Windows 7 eventually, while the relatively few who did move to Windows 8 will also update sooner rather than later. The pressures that forced companies to migrate off Windows XP and onto Windows 7 will eventually make them move from Windows 7 to Windows 10.

“Windows 7 comes to end of life in January 2020. That’s only four and half years away so you’re going to see the same sorts of pressures mount to get off of Windows 7. They need to go somewhere and they’ll go to Windows 10,” he said.

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