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Microsoft is buying LinkedIn for a whopping $26.2 billion in big data push

Microsoft announced that it will be acquiring LinkedIn Corporation for $196 per share in an all-cash deal, gaining access to the social platform and its data.

linkedin

 

Microsoft announced that it will be purchasing LinkedIn, the social network for professionals, for $26.2 billion. The all-cash deal will bolster Microsoft’s social media presence among professionals and could potentially give LinkedIn more analytics resources.

In the official press release announcing the acquisition, it was noted that LinkedIn will remain its own entity and CEO Jeff Weiner will stay at the helm. Weiner will report to Microsoft CEO Satya Nadella.

Despite the astronomical price, one of the most basic reasons for Microsoft’s pursuit of LinkedIn is to grow its appeal among business users. LinkedIn is the world’s biggest site for networking and job searches with roughly 400 million users, and Microsoft will get direct access to that audience and the data it is creating.

Speaking of data, LinkedIn stands to benefit from this deal as well. Microsoft’s press release, pointed out that LinkedIn has updated its mobile app to help “deliver better business insights,” which it could continue to do with Microsoft’s help.

Of course, a big part of LinkedIn’s publishing platform was built around its acquisition of Pulse in 2013. And, in 2015, LinkedIn announced analytics for publishing to help brands and professionals better understand the reach of their posts.

After Microsoft bought Yammer in 2012, it is integrating a host of Yammer capabilities into Office 365 and we may see the same thing from the LinkedIn deal. In a letter written by Nadella to employees explaining the deal, he cited growth in “Office 365 commercial and Dynamics” as one of the goals of the deal, as well as growth in cloud services.

microsoft-linkedin-

“This deal brings together the world’s leading professional cloud with the world’s leading professional network,” Nadella wrote. “I have been learning about LinkedIn for some time while also reflecting on how networks can truly differentiate cloud services.”

Additionally, Nadella noted that the combination could lead to an interesting overlap between the two brands relative to specific projects or tasks.

“This combination will make it possible for new experiences such as a LinkedIn newsfeed that serves up articles based on the project you are working on and Office suggesting an expert to connect with via LinkedIn to help with a task you’re trying to complete,” Nadella wrote. “As these experiences get more intelligent and delightful, the LinkedIn and Office 365 engagement will grow. And in turn, new opportunities will be created for monetization through individual and organization subscriptions and targeted advertising.”

One other option could be for Skype integration for LinkedIn to help with video interviews for job candidates, but also to assist with learning through the Lynda.com brand. LinkedIn bought Lynda.com back in 2015, which means that Microsoft gets access to the popular training platform and its audience as well.

The deal is expected to be completed sometime in 2016. Microsoft expects that LinkedIn’s financials will be reported as part of its Productivity and Business Processes segment.

The 3 big takeaways for readers

  1. Microsoft announced that it has purchased LinkedIn, the professional social network, for $26.2 billion dollars in order to further integrate the two companies’ technologies.
  2. In a letter penned by Microsoft CEO Satya Nadella, he specifically pointed out the integration will focus on “insights” and “cloud platforms.”
  3. Microsoft also gets access to the data generated by LinkedIn users around job searches, as well as access to LinkedIn’s training platform, Lynda.com, and its audience and data.

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Cloud computing: We’ll never be all in, say most companies

In a new report from SolarWinds, 92% of companies say adopting cloud is critical to long-term success. But, most don’t think they’ll ever be fully cloud.

On March 29, IT management software provider SolarWinds released its annual report titled IT Trends Report 2016: The Hybrid IT Evolution, detailing some interesting trends around cloud adoption in the enterprise and the rise of hybrid IT.

First off, according to the results of the report, cloud adoption is a foregone conclusion for most businesses. The report found that 92% of the IT professionals who were surveyed said adopting cloud was important to long-term success in their business. Nearly 30% labeled it extremely important.

However, despite this widespread adoption, most organizations aren’t fully embracing the cloud within the whole of their organization. Joel Dolisy, CIO of SolarWinds, said that is because the cloud isn’t the best option for all workloads.

“The findings of this year’s study paint a clear picture: Cloud adoption is nearly ubiquitous, but it’s not now and will not in the foreseeable future be suitable for all workloads, and even if it were, very few if any companies would convert all of their existing applications to run in the cloud,” Dolisy said in a press release.

The data to support Dolisy’s statement came from the report as well. Only 43% of respondents said that half or more of their IT infrastructure will make it to the cloud over the next 3-5 years. And, 60% said it is unlikely that their entire infrastructure will ever be fully cloud-based. Additionally, 9% said they hadn’t migrated any piece of their infrastructure to the cloud.

Dolisy called the resulting dynamic hybrid IT, where an organization blends critical on-premises tools with cloud-based technologies. This affects IT as well, he said, because it shifts the dynamic of the corporate IT professional to one who can guarantee always-on performance regardless of where he or she is based. Additionally, these professionals need new skills and tools to effectively deploy and manage these environments.

Basically, the rise of this hybrid IT means that IT professionals are faced with two key tasks: Leveraging the cloud to increase efficiency and performance, while maintaining security of critical systems.

So, what are the benefits of this hybrid IT infrastructure? The SolarWinds report listed three in ranked order:

  1. Infrastructure cost-reduction
  2. Increased infrastructure flexibility/agility
  3. Relieving internal IT personnel of day-to-day management of some infrastructure

However, there are some challenges to managing this type of infrastructure as well. Of the respondents, 62% listed security as the top challenge within these type of environments.

Then, of course, there are also inherent challenges to encouraging cloud adoption as well. SolarWinds pegged the top three barriers to overall cloud adoption (which, in turn, affects hybrid IT) as follows:

  1. Security/compliance concerns
  2. Legacy system support
  3. Budget limitations

Nearly 70% have migrated their applications to the cloud, almost 50% have migrated their storage, and 33% have moved their databases.

So, how does this affect your organization? Well, new trends in infrastructure often require new skills to support them.

According to the survey, only 27% are convinced that their IT department has the skills needed to fully support a hybrid IT environment. To succeed in hybrid IT, respondents said they needed better monitoring tools, application migration support, distributed architectures, service-oriented architectures, and automation or vendor management tools.

Hybrid IT also require support from leadership as well. Of those surveyed, 56% felt that they had the support needed to do hybrid IT right.

“In short, IT is everywhere,” Dolisy said. “Effectively managing and monitoring the new environment—from on-premises to the cloud with multiplying endpoints—to be able to act when needed is more critical now than ever.”

The 3 big takeaways for readers

1. Hybrid IT, a mix of cloud and on-premises solutions, is growing as the prevailing trend in IT architecture. Almost all respondents said cloud was critical to future growth, but many felt that their organization would never be fully cloud.

2. Hybrid IT can offer cost reduction, increased agility, and management relief. But, it also brings security challenges, issues with legacy systems, and budget challenges.

3. If your organization is engaging hybrid IT, your IT professionals need the proper tools and skills to stay on top of it. Look into monitoring, different architectures, and automation to help support your staff.

Have questions?

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The 10 most important lessons IT learned in 2015

Every year brings with it new challenges, and new lessons, for IT in the enterprise. Here are 10 of the lessons IT learned this past year.

IT lessons

 

The end of a year is always a good time for reflection, especially so if you’re evaluating what your business did right and what you can improve upon. In an increasingly digital world, IT has quickly become one of, if not the most, important aspects of an organization. So, it should be with great care that executives and admins look back on their year and try to glean some wisdom about what can be done differently in the year to come.

Here are 10 of the most important lessons that IT learned in 2015.

1. BYOX is here to stay

As smartphone use grew to near ubiquity in the enterprise, it brought with it the trend of BYOD, or, bring your own device. While that originally referred to mobile devices such as smartphones and tablets, it spawned as host of “bring your own” everything else.

“BYOX is the new mantra with consumers bringing their own applications, cloud sharing tools, social media into the enterprise; essentially bringing their own expectations of which technology they want to use and how and where they want to work in a corporate environment,” said Chuck Pol, president of Vodafone Americas.

2. DevOps is no longer just a buzzword

The term “DevOps” gained huge popularity in 2015 as a reference to an agile method that stresses the collaboration of development and operations. The goal is to connect the writers of the code with those who maintain the systems that run it. However, DevOps continues to evolve and, although it has its own set of challenges, it could be poised to become the method of choice for enterprise IT starting in 2016.

3. Data is currency

Data, especially as it relates to big data has been steadily growing in value but 2015 felt like a tipping point. Tools for both structured and unstructured data exploded in popularity and major data service providers went public, adding credibility to the field and likely creating a better inroad into the enterprise. Also, businesses got better at distinguishing between relevant and irrelevant data.

“It is no longer credible to look at data as big static objects in a deep lake, but rather be considered a set of fast moving assets in a raging river,” said Neil Jarvis, CIO of Fujitsu America. “In 2016 and beyond, companies need to look at the data that creates business-relevant information for today and tomorrow.”

4. Finding talent is problematic

Talent shortages don’t just affect startups on the West Coast. CompTIA CIO Randy Gross said that current estimates suggest there are more than one million IT job opening across the US alone, ranging across skill level from support specialists to network admins. Enterprises are going to have to work harder to attract and retain talent.

“Wise employers with IT jobs to fill have engaged in a self-examination of the tactics and strategies they’re using to attract new talent—and adjusting accordingly,” Gross said. “For some companies, new telecommuting and remote work options have helped them fill their talent gaps.”

5. SMAC is still relevant

The SMAC stack, which stands for social, mobile, analytics, and cloud, is also known by some as the “third platform.” As all of these individual components continue to grow and thrive in the workplace, their interdependencies will grow along with them.

“Senior management must become well versed about these technologies and their possibilities to create new value and new competitive advantages in their own business and markets,” Pol said.

6. Cloud lost its fear factor

Cloud acceptance was a mixed bag for a long time, but 2015 brought a more widespread embrace of cloud technologies and services in the enterprise. In fact, some trends are making it almost a necessity.

“The complete adoption of virtualization, as well as investigation into cloud and other strategies, is far more advanced than expected—particularly amongst SMBs,” said Patrick Hubbard, technical product marketing director at SolarWinds. “Making operating systems and applications truly mobile is redefining how companies think about their IT infrastructure.”

7. The security mindset is changing

Anthem BlueCross BlueShield and Harvard University were among the major organizations that dealt with a public security breach in 2015. With today’s social media, you can almost guarantee any data breach that occurs in the enterprise won’t stay a secret. And, with the risk of a breach high, Intel Security CTO Steve Grobman said that teams must adopt a new way of thinking.

“IT must embrace the mindset that they have already been breached, now how do you protect your environment with this new default outlook?,” Grobman said.

8. Shadow IT is a line item

Shadow IT carries nowhere near the same amount of scorn it once did in the enterprise. Some organizations are even openly embracing it, and making it a foundational part of their IT strategy. And, as shadow IT continues to grow, Pol said, it needs to be properly accounted for in the budget.

“As technology continues to transform business, IT infrastructure will become more complex and more difficult to have a complete view of technology across the business,” Pol said. “The role of IT will need to become more strategic and set clear lines of accountability between IT and line of business budget holders.”

9. Employees are the biggest security risk

When most people think about security risks to their organization, the image of the hooded hacker furiously typing away in a dark room. However, employees themselves pose a real threat to the security of an organization as well. Issues such as poor password practices and using unsecured networks with company devices are a real problem. Kelly Ricker, senior vice president of events and education at CompTIA, said mobile, while helping with agility and productivity, is a cybersecurity nightmare.IT

“Every device that employees use to conduct business—smartphones and smartwatches, tablets and laptops—is a potential security vulnerability,” Ricker said. “Companies that fail to acknowledge and address this fact face the very real risk of becoming a victim of cyber criminals and hackers.”

10. Commoditization is a threat

With the plethora of tools available to build and replicate popular tech, it is increasingly important for organizations to guard against the threat of commoditization.

“As development cycles become shorter and the potential for intellectual property to be recreated and copied increases, it is becoming more difficult to create a sustainable competitive advantage for your products and services,” Pol said.

Have questions?

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Microsoft prices high-end Office 365 E5 at $420 per user per year

Microsoft begins selling its new highest-end Office 365 business plan, E5, on December 1 for $420 per user per year. Here’s what’s included.

Ofice 365-Plans

Microsoft will charge users $35 per user per month, or $420 per year, for its new highest-end Office 365 business plan.

Microsoft officials went public with the pricing for Office 365 E5, its top-of-the-line commercial Office 365 offering, on November 30 during the company’s Convergence EMEA conference. Office 365 E5 is available to customers for purchase starting, December 1.

Office 365 E4 — the current high-end version of Microsoft’s Office 365 line — sells for $22 per user per month, or $264 per user, per year.

The Office 365 E5 SKU will include Skype for Business (Lync) with support for features including Cloud PBX and Meeting Broadcast; new analytics features, like Power BI Pro and Delve Organizational Analytics; and new advanced security features, such as eDiscovery, Customer Lockbox, and Safe Attachments.

Office 365 E4 includes Skype for Business with Enterprise Voice and unified messaging; the full suite of locally downloadable Office apps; and Power BI for Office 365 (which is being superseded by Power BI pro).

Microsoft is planning to retire E4 and replace it with E5. However, Office 365 E4 will remain on the price list till June 30, 2016, Microsoft officials have said.

The E1 and E3 versions of Office 365 will retain their current prices of $8 per user per month, and $20 per user per month, respectively.

Office 365 E1 users will get new work-management capabilities, as well as Skype for Business’s Meeting Broadcast functionality added to their plans for no additional charge. Office 365 E3 users will get those same two new features, as well as the option to purchase Equivio Analytics for eDiscovery. (Microsoft bought Equivio in January 2015.)

Skype Meeting Broadcast enables users to broadcast of a Skype for Business meeting on the Internet to up to 10,000 people, who can attend in a browser.

Office 365 E5 users get all the features that E1 and E3 users get, plus other analytics and networking functionality, including Cloud PBX and PSTN Conferencing.

The Skype for Business Cloud PBX with PSTN Calling service provides users with the ability to make and receive traditional phone calls in their Skype for Business client, and to manage these calls using hold, resume, forward and transfer.

PSTN Conferencing is initially available to 15 countries on December 1, with a phased roll out to international markets in the future. Cloud PBX is available worldwide starting December 1. PSTN Calling is available in the U.S. starting December 1, with a phased roll out to international markets in the future.

The fine print: PSTN Conferencing users may incur additional per-minute consumption charges, but customer can disable this feature to avoid additional billing. PSTN Calling is paid add-on for E1, E3 and E5. For E5 users, PSTN Calling costs $24 extra (per user, per month) for international and domestic calling, and $12 for domestic calling only. For E1 and E3, the international and domestic calling plan is $32 extra.

Have questions?

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Office 2016 for Mac is here!

Kirk Koenigsbauer, corporate vice president for the Office Client Applications and Services team said “Today we are taking a big step forward for Mac® users—Office 2016 for Mac is now available in 139 countries and 16 languages. Based on feedback from the great Mac Office community, we’ve made major updates to each of the apps, and we couldn’t be more pleased to deliver it first to our Office 365 customers.”

Unmistakably Office, designed for Mac

The new versions of Word, Excel, PowerPoint, Outlook and OneNote provide the best of both worlds for Mac users—the familiar Office experience paired with the best of Mac.

If you already use Office on a PC or iPad, you will find yourself right at home in Office 2016 for Mac. It works the way you expect, with the familiar ribbon interface and powerful task panes. Mac users will appreciate the modernized Office experience and the integration of Mac capabilities like Full Screen view and Multi-TouchTM gestures. With full Retina® display support, your Office documents look sharper and more vibrant than ever.

Office for Mac is cloud-connected, so you can quickly get to the documents you’ve recently used on other devices and pick up where you left off. New, built-in document sharing tools make it easy to invite teammates to work on a document together. When sharing documents, you won’t have to worry about losing content or formatting, as Office for Mac offers unparalleled compatibility with Office on PCs, tablets, phones and online.

Five modern, first-class applications

Word for Mac

 

Word for Mac—Word’s powerful writing and reviewing tools make it easy to create great-looking documents. The new Design tab lets you easily apply designer-quality layouts, colors and fonts throughout your document. You can work on the same document simultaneously with your teammates and use threaded comments to have a conversation right next to the corresponding text.

 

Excel for Mac

 

Excel for Mac—The new Excel for Mac helps you visualize your information by recommending charts best suited for your data with chart previews. Familiar keyboard shortcuts, autocomplete and an improved formula builder save you time when creating spreadsheets or entering data. For deeper analysis, new PivotTable Slicers help you filter large volumes of data and discover patterns.

PowerPoint for Mac

PowerPoint for Mac—PowerPoint’s improved Presenter View gives you full control when you present by showing you the current slide, next slide, speaker notes and a timer on your Mac screen, while the audience only sees your presentation on the big screen. The new animation pane helps you design and fine-tune animations, and the latest set of slide transitions add polish to your presentations.

Outlook for Mac

Outlook for Mac—Managing your email, calendar, contacts and tasks has never been easier. The new Outlook for Mac has push mail support so your inbox is always up-to-date. The improved conversation view automatically organizes your inbox around threaded conversations, so you won’t have to hunt for related messages. And the new message preview shows you the first sentence of an email just below the subject line so you can quickly decide if you want to read it now or come back later.

One Notebook for Mac

OneNote for Mac—OneNote is the newest addition to Office for Mac. You can capture your ideas in digital notebooks and access them on any device. Find things quickly with the OneNote search engine that tracks your tags, indexes your typed notes and recognizes text in images and handwritten notes. Bold, italicize, underline or highlight notes, insert files, pictures and tables and organize your notes however you want. You can also share notebooks with friends, family or colleagues so everyone can work together on travel plans, household tasks or work projects.

Made better by Mac users

The customer participation in Office for Mac preview since its launch in March exceeded expectations, making it largest Office for Mac beta ever. Thanks to everyone who participated in the preview program and helped improve the product.

Mac preview participants provided with over 100,000 pieces of feedback. Based on this feedback, Office released seven updates in four months with significant improvements in performance and stability. Also added features like improved Mail Merge in Word, Propose New Time in Outlook and support for External Data Connections in Excel.

And the best news is that Office for Mac will continue to see ongoing improvements over time. With released updates and new features for Office 365 customers at least once per quarter.

Available today for Office 365 customers

Office 365 subscribers can get the newest version of Office for Mac today. All you need is an Office 365 subscription (Office 365 Home, Personal, Business, Business Premium, E3 or ProPlus), which includes the rights and access to use Office applications on Mac, Windows, iOS and Android devices, along with additional value in OneDrive and Skype.

Here are a few different ways to get Office 2016 for Mac today:

  • Already an Office 365 customer? On your Mac, just browse to your account page (office.com/myaccount), sign in and follow the installation instructions. If you have Office 365 through your organization, go to portal.office.com/OLS/MySoftware.aspx.
  • Are you a student? You may get Office 2016 for Mac for free or at a substantial discount. It takes only 30 seconds to find out at office.com/student.
  • Otherwise, go to office.com/mac or buy an Office 365 subscription at your local retailer.

Office 2016 for Mac will become available as a one-time purchase option this September.

We hope you’re as excited as we are about the new Office for Mac. It’s one of many important releases this summer. “We released Word, Excel and PowerPoint for Android phones just two weeks ago, which join Outlook and OneNote for Android phones, and we are just weeks away from delivering Office Mobile apps for Windows 10.” said Kirk Koenigsbauer

Have questions?

Get help from Microsoft’s Cloud Solutions Partner.
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Hello World: Windows 10 Available on July 29

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From today, Windows users will be able to reserve their upgrade to the new operating system, which has seen its icons revamped by Microsoft.

Microsoft’s next operating system will be available for PCs and tablets from 29th July – with existing Windows users able to reserve their upgrade from today.

Windows 10 will be available both on new PCs and as a free upgrade for those running Windows 7 and 8.1. Owners of these operating systems will see a Windows icon in their taskbar that will allow them to “reserve” their upgrade. The 3GB file can be downloaded from 29th July.

The free upgrade will be available until July next year and those choosing to switch to Windows 10 can cancel their reservations at “at any time”, according to Microsoft.

While Windows 7 Enterprise, Windows 8/8.1 Enterprise and Windows RT/RT 8.1 releases can’t be upgraded in this way, Microsoft has said that “Active Software Assurance customers in volume licensing” will be able to “upgrade to Windows 10 enterprise offerings outside of this offer”. Microsoft are yet to clarify when users of Enterprise versions of Windows will be able to move to Windows 10 Enterprise.

Microsoft is betting Windows 10 will win over users with its ability to run on a variety of platforms, allowing users to use the same cloud services and software as they swap between fixed and mobile computers.

“We designed Windows 10 to run our broadest device family ever, including Windows PCs, Windows tablets, Windows phones, Windows for the Internet of Things, Microsoft Surface Hub, Xbox One and Microsoft HoloLens-all working together to empower you to do great things,” said Terry Myerson, VP of Microsoft’s operating systems group in a blog post.

Features such as Continuum mode will detect when mobile Windows 10 devices are docked with a mouse, keyboard and monitor and reorient the UI to suit – for example switching from tap-friendly tiles to smaller icons suited to a mouse pointer – whileUniversal Apps will tailor their interface to the device they are being used on.

Myerson is keen to stress that “Windows 10 brings back the Start menu” familiar to Windows 7 users, following the backlash against Windows 8’s fullscreen Start menu.

Microsoft is also hoping users will take to Cortana, the built-in virtual assistant that users can talk to in order to set appointments, search for information and answer rudimentary queries, and which should become more capable as it learns more about you.

Windows 10 will include the free anti-malware software Windows Defender, which will have free updates for the lifetime of the OS, as well as its new faster and more capable Edge web browser.

While the operating system will launch on PCs and tablets in July, it is expected tolaunch on phones, small tablets, Xbox, and Hololens at unspecified later dates.

Microsoft said it had refined the OS using feedback from more than four million Windows Insiders testing early builds of the OS.

The firm revealed a new, or at least slightly tweaked, look for Windows 10, in its latest Build 10130, which has just been made available via the Windows Insider programme.

The update overhauls the rather plain icons present in earlier builds and replaces them with what Microsoft describes as “more modern and lightweight” alternatives. The revamp means that app icons will also be more consistent between desktop and mobile in apps such as Word and Excel.

While the new icons may not look vastly different, Microsoft said extensive work had gone into the redesign.

“Between the legacy aero-style icons and new app icons, several thousand icons were designed and redesigned. We explored Swiss graphic design, Dutch product design, and modern architecture (among other design fields and styles) to inform and inspire the design process. The icon evolution will continue as we push more consistency and better functionality,” according to a blog post.

Other improvements in the latest build include the ability to customise the Start menu, a new look for Jump Lists on the Taskbar, new swipe shortcuts for Tablet mode, the addition of a Favorites pane and other features to the Edge browser, Taskbar settings for Virtual Desktops, a Cortana keyboard shortcut, Print to PDF feature and fullscreen playback for the Movies & TV app.

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40+ Cloud computing terms you should know

A familiarity with cloud computing terminology will help you follow the industry’s developments. This glossary offers a rundown of more than 40 cloud terms.

 

CloudSolutions

Advertising-based pricing model

A pricing model whereby services are offered to customers at low or no cost, with the service provider being compensated by advertisers whose ads are delivered to the consumer along with the service.

Amazon Elastic Compute Cloud (EC2)

Part of Amazon Web Services (AWS), EC2 provides scalable computing capacity in the cloud, which developers can use to deploy scalable applications.

Amazon Simple Storage Service (S3)

Part of AWS, S3 allows for the storage and retrieval of data. It can also be used to host static websites.

Apache Hadoop

An open-source software framework for distributed storage and processing of large sets of data.

AWS

The organizational unit of Amazon that provides a variety of cloud services. AWS operates from 11 physical locations across North and South America, Europe, Asia, and Australia.

Content delivery network (CDN)

A distributed system consisting of servers in discrete physical locations, configured in a way that clients can access the server closest to them on the network, thereby improving speeds.

Cloud

A metaphor for a global network, first used in reference to the telephone network and now commonly used to represent the internet.

Cloud portability

The ability to move applications and data from one cloud provider to another. See also Vendor lock-in.

Cloud provider

A company that provides cloud-based platform, infrastructure, application, or storage services to other organizations and/or individuals, usually for a fee.

Cloudsourcing

Replacing traditional IT operations with lower-cost, outsourced cloud services.

Cloud storage

A service that allows customers to save data by transferring it over the internet or another network to an offsite storage system maintained by a third party.

Cloudware

Software that enables creating, deploying, running, or managing applications in the cloud.

Cluster

A group of linked computers that work together as if they were a single computer, for high availability and/or load balancing.

Consumer cloud

Cloud computing offerings targeted toward individuals for personal use, such as Dropbox or iCloud.

Consumption-based pricing model

A pricing model whereby the service provider charges its customers based on the amount of the service the customer consumes, rather than a time-based fee. For example, a cloud storage provider might charge per gigabyte of information stored. See also Subscription-based pricing model.

Content Management Interoperability Services (CMIS)

An open standard for controlling content and document management systems and repositories using web protocols.

Customer self-service

A feature that allows customers to provision, manage, and terminate services themselves, without involving the service provider, via a web interface or programmatic calls to service APIs.

Disruptive technology

A business term that describes innovations that improve products or services in unexpected ways. These innovations change the methods used to accomplish a task, and re-shape the market for that task. Cloud computing is considered a disruptive technology because of its elasticity, flexible pricing models, and maintenance cost compared to traditional IT service provisioning.

Docker

Open-source software that automates the deployment of applications inside virtualized software containers.

Elastic computing

The ability to dynamically provision and deprovision computing and storage resources to stretch to the demands of peak usage, without the need to worry about capacity planning and engineering around uneven usage patterns.

External cloud

Public or private cloud services that are provided by a third party outside the organization.

Google App Engine

A service that enables developers to create and run web applications on Google’s infrastructure and share their applications via a pay-as-you-go, consumption-based plan with no setup costs or recurring fees.

Google Apps

Google’s Software as a Service (SaaS) product includes an office productivity suite, email, calendar, and file storage and sharing. Google Apps for Businessincludes an enterprise administration interface and archiving tools, and support for legal holds document discovery compliance. Google Apps for Education includes additional collaboration and reporting tools for classroom environments.

Hardware as a Service (HaaS)

Also see IaaS.

Hosted application

An internet-based or web-based application software program that runs on a remote server and can be accessed via an internet-connected PC or thin client. See also SaaS.

Hybrid cloud

The combination of a public cloud provider (such as AWS) with a private cloud platform. The public and private cloud infrastructures operate independently of each other, and integrate using software and processes that allow for the portability of data and applications.

Infrastructure as a Service (IaaS)

Cloud infrastructure services in which a virtualized environment is delivered as a service by the cloud provider. This infrastructure can include servers, network equipment, and software, including a complete desktop environment such as Windows or Linux.

Internal cloud

A private cloud instance provided and supported by an IT department for internal use.

Microsoft Azure

Microsoft’s cloud platform that provides a myriad of Platform as a Service (PaaS) and IaaS offerings, including Microsoft-specific and third-party standards, for developers to deploy cloud applications and services.

Microsoft Office 365

Microsoft’s software plus services model that offers Microsoft Office on a subscription-based pricing model, with cloud storage abilities. For business and enterprise use, Office 365 includes email and SNS, with cloud-hosted instances of Exchange Server and Skype for Business, among others.

Middleware

Software that sits between applications and operating systems, consisting of a set of services that enable interoperability in support of distributed architectures by passing data between applications. So, for example, the data in one database can be accessed through another database.

Multitenancy

The existence of multiple clients sharing resources (services or applications) on distinct physical hardware. Due to the on-demand nature of cloud, most services are multi tenant.

On-demand service

A model by which a customer can purchase cloud services as needed; for instance, if customers need to utilize additional servers for the duration of a project, they can do so and then drop back to the previous level after the project is completed.

OpenStack

A free and open-source cloud computing software platform used to control pools of processing, storage, and networking resources in a datacenter.

PaaS

Cloud platform services, whereby the computing platform (operating system and associated services) is delivered as a service over the internet by the provider.

Pay as you go

A cost model for cloud services that encompasses both subscription-based and consumption-based models, in contrast to the traditional IT cost model that requires up-front capital expenditures for hardware and software.

Private cloud

Services offered over the internet or over a private internal network to select users. These services are not available to the general public.

Public cloud

Services offered over the public internet. These services are available to anyone who wants to purchase the service.

Software as a Service (SaaS)

Cloud application services, whereby applications are delivered over the internet by the provider so the applications don’t have to be purchased, installed, and run on the customer’s computers. SaaS providers were previously referred to as application service providers.

Salesforce

An online SaaS company that is best known for delivering customer relationship management (CRM) software to companies over the internet.

Service migration

The act of moving from one cloud service or vendor to another.

Service provider

The company or organization that provides a public or private cloud service.

Service level agreement (SLA)

A contractual agreement by which a service provider defines the level of service, responsibilities, priorities, and guarantees regarding availability, performance, and other aspects of the service.

Social networking service (SNS)

Used in enterprises for collaboration, file sharing, and knowledge transfer; among the most common platforms are Microsoft’s Yammer, and Salesforce’s Chatter. Often called enterprise social software to differentiate between “traditional” SNS platforms such as Facebook or LinkedIn.

Software plus services

The combination of cloud-hosted services with locally running software. This method allows for using the local system for processing power while relying on cloud operations for software license verification, portable identities, syncing between devices, and file storage.

Subscription-based pricing model

A pricing model that lets customers pay a fee to use the service for a particular time period, often used for SaaS services. See also Consumption-based pricing model.

Utility computing

A provisioning model in which services are available as needed, and users are charged for specific usage, in a manner similar to municipal utilities such as electricity or water.

Vendor lock-in

Dependency upon a particular cloud vendor and low ability to migrate between vendors due to an absence of support for standardized protocols, APIs, data structures (schema), and/or service models.

Vertical cloud

A cloud computing environment optimized for use and built around the compliance needs of specialized industries, such as healthcare, financial services, and government operations.

Virtual private data center

Resources grouped according to specific business objectives.

Virtual private cloud (VPC)

A private cloud that exists within a shared or public cloud, e.g., the Amazon VPC that allows Amazon EC2 to connect to legacy infrastructure on an IPsec VPN.

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Microsoft overhauls Outlook with move to Office 365

Th new tweaks include 13 new themes, Clutter and search U

Microsoft has announced a new-look Outlook.comas it prepares to move the service to its Office 365 productivity suite.

Microsoft is taking personalisation seriously in this update, adding 13 new themes for the email application and learning what you want to see and what you don’t.

“Your inbox is part of your daily routine. It’s where you keep in touch with family and friends, check the shipping status of packages and find deals from your favourite companies. These new inbox features are aimed at creating a richer and more engaging inbox, while maintaining the same look and feel you love,” the company said in a blog post.

This first new feature is called Clutter and it will sort your inbox into the emails you normally ignore (the clutter) and those you want to read, which it will surface in the main inbox. Any emails it thinks are clutter will be moved into a separate folder. You can move emails you want to see out of the clutter and in time, the machine will get to know exactly what should be in each mailbox.

Search has also been boosted in the latest iteration of Outlook. If you start searching for a particular email, the application will highlight emails from the people you email most often when searching for content. Refiners helps you filter out the irrelevant content by allowing you to search based on sender, folder, date, and attachments.

For those who are sent lots of videos or richer content, Microsoft has implemented a link preview function that will show a snippet of the link’s content when yu open the email. If you send a lot of images, you can now just copy and paste these directly into the body of an email.

Messages can be popped out in a new windows, to make it easy for you to compose more than one email at once and add-ins allow you to see information while you’re writing an email so you don’t have to keep switching whole apps.

You can also now pin the most important of your emails to the top of your inbox so they’re always there when you need them and flags mean you can mark messages for following up later.

Microsoft also announced the ability to switch between email and Skype easily if you want to take a conversation into IM mode and better sharing with OneDrive.

The Outlook update has been rolled out to select users as a preview already, but made available to others in the coming weeks, the company said.

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Improved Outlook for Office365

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Office 365 has recently improved the user interface as well as, the included social and communication features.  Outlook starts in the now-familiar three-pane view, but without the ribbon menus of the full Outlook 2013.  

Navigation pane is located on the left of the screen.  To create, rename, empty or delete folders can be done with a right-click on the specific folder.

Tasks can be accessed through the Task tab at the bottom of the Navigation Pane.  Using color-coordinated icons can easily categorize tasks.  Also, flagged e-mails will show up in the general task list.

The View Pane is located on the right side of the screen.  In the view pane there are options to Reply, Delete and more options (…).  Deleting, printing and creating simple rules are located in the ‘More Options’ drop down menu.  For full control of creating/editing rules, setting automated replies or creating retension policies select Options in the Settings menu.

Your IM status will show next to the account name at the top of the screen.  The IM that is offered as part of Outlook is different than Microsoft Lync.  Microsoft Lync is used for chat, audio/video chat and meetings with anyone, within or outside of your organization.

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Google Apps v. Office 365 Which Should You Use?

Microsoft took the beta label off of Office 365 last week, and many consider the cloud-based productivity suite a potshot at Google and Google Apps. Office 365 may offer cloud-based document, storage, and collaboration services that look like Google Apps, but the user experience and price tag are very different. Here’s a look at the major differences between them.

User Experience

The way the user interacts with the application suite may be the biggest difference between Google Apps and Office 365. When you use Google Apps, you live in your Web browser. You edit documents and spreadsheets in Google Docs through your browser, you get your email through Gmail, and you chat with colleagues using Google Talk – all in your browser.

Conversely, Office 365 requires you download a plug-in that will link your desktop with the cloud-based service. You’ll need Microsoft Office installed on your desktop already (to make use of offline and cloud-based features as opposed to webapps,) and you’ll need the .NET framework installed. You’ll also need Lync installed on your system as well if your organization will leverage instant messaging and chat. It’s a hefty list of system requirements you’ll need just to get started, especially compared to Google Apps’ requirements: a supported browser.

Document Collaboration

Microsoft Office documents are the de-facto standard in office environments, so it shouldn’t surprise anyone that Office 365 has an easier time with advanced formatting in Microsoft Word documents and Excel spreadsheets than Google Apps does. Microsoft has put a lot of time and effort into making sure the polish in Microsoft Office made it to Office 365. Office 365 users get the same templates, formatting features, and tools that desktop users get, and since the two services connect, you can create a slideshow in PowerPoint and upload it to Office 365 for editing later without worrying you’ll lose the formatting or images.

If your organization already makes heavy use of Microsoft Exchange for mail and Microsoft Office for productivity, Office 365 will appeal to those who want a familiar, robust tool. Google Apps, and specifically Google Docs, feels barren and plain by comparison, even if it’s more accessible and open.

Google Docs, on the other hand, does a solid job of importing most Microsoft Office documents, auto-saving them, and giving groups a way to all work in and on the same documents and files at the same time without stepping on each other. It’s definitely more bare-bones than Office 365, but it works seamlessly and without the need for desktop software.

Microsoft rolls in Sharepoint to handle document sharing and management, and depending on your opinion, it can be a good or a bad thing. Sharepoint adds a layer of complexity where Google allows more openness. While you do get the benefit of revision history, check-in/check-out, integration with Microsoft Office on the desktop, and integration with Sharepoint Web services with Office 365, Google Docs offers much of the same and lets you and others work in the same document at the same time and see who’s viewing and who edited last, all without the need for another platform.

Chat and Communication

Office 365’s presence tools, including Lync (formerly known as Office Communication Server) integrates with other Microsoft Office and Office 365 products so you can always see if someone is available for chat or a VoIP call, or who’s editing your document or viewing the same files that you are.

Google, on the other hand, already offers this with Google Talk and Google Voice. They’re not as tightly integrated with Google Docs as Lync is with Office 365, but they’re all there.

The only area where Office 365 and Lync outshine Google Talk and Google Voice is in screen-sharing and white-boarding, which Lync has natively but Google Talk does not. Again, Microsoft has more polish and shine on their applications, but feature-for-feature, they’re largely matched. Google Talk and Google Voice may be more Spartan, but they do have broader reach, especially for users who already have large contact lists.

Price

Google Apps Standard for your domain is free. Google Apps for Business offers two pricing plans: a flexible $5/user per month where you can add or remove users at will and pay the difference, and a $50/user per year plan where you commit for a year to get a discounted rate.

Office 365 requires the initial investment in Microsoft Office on your user desktops (as noted above: for use with some enterprise-level features,) some Microsoft Office Servers and services in your environment (like Active Directory if you plan to use those features,) but after that you’ll pay $6/user per month for the small business plan. If you don’t have Microsoft Office on your users’ desktops, you can pay another $12/user per month to get each one of them a copy of Microsoft Office Professional Plus.

Larger enterprises can choose tiered pricing plans that run from $10/user per month up to $27/user per month depending on how many services that want hosted in the cloud versus in their own environments. There’s no two ways about it: Office 365 will be more expensive for almost every business, but Microsoft thinks they have the feature depth to justify the price.

Which One’s Better?

The jury is still out, and even though Office 365 has been in beta for months, Microsoft has a lot of catching up to do if they want to win back enterprises that are looking for affordable cloud-based collaboration products. The familiarity that almost every business has with Microsoft Office may play a big role going forward, but the price tag will be something else they’ll have to overcome.

Feature-for-feature though, the two services offer the same basic functionality, although it can be said that Office 365 shines with polish and flare where Google Apps offers affordability and accessibility.

 

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