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Tim Cook: FBI Wanted iOS Backdoor

The most important Tech Case in a Decade

Customer Letter – Apple

February 16, 2016

A Message to Our Customers

The United States government has demanded that Apple take an unprecedented step which threatens the security of our customers. We oppose this order, which has implications far beyond the legal case at hand.

This moment calls for public discussion, and we want our customers and people around the country to understand what is at stake.

Answers to your questions about privacy and security

The Need for Encryption

Smartphones, led by iPhone, have become an essential part of our lives. People use them to store an incredible amount of personal information, from our private conversations to our photos, our music, our notes, our calendars and contacts, our financial information and health data, even where we have been and where we are going.

All that information needs to be protected from hackers and criminals who want to access it, steal it, and use it without our knowledge or permission. Customers expect Apple and other technology companies to do everything in our power to protect their personal information, and at Apple we are deeply committed to safeguarding their data.

Compromising the security of our personal information can ultimately put our personal safety at risk. That is why encryption has become so important to all of us.

For many years, we have used encryption to protect our customers’ personal data because we believe it’s the only way to keep their information safe. We have even put that data out of our own reach, because we believe the contents of your iPhone are none of our business.

The San Bernardino Case

We were shocked and outraged by the deadly act of terrorism in San Bernardino last December. We mourn the loss of life and want justice for all those whose lives were affected. The FBI asked us for help in the days following the attack, and we have worked hard to support the government’s efforts to solve this horrible crime. We have no sympathy for terrorists.

When the FBI has requested data that’s in our possession, we have provided it. Apple complies with valid subpoenas and search warrants, as we have in the San Bernardino case. We have also made Apple engineers available to advise the FBI, and we’ve offered our best ideas on a number of investigative options at their disposal.

We have great respect for the professionals at the FBI, and we believe their intentions are good. Up to this point, we have done everything that is both within our power and within the law to help them. But now the U.S. government has asked us for something we simply do not have, and something we consider too dangerous to create. They have asked us to build a backdoor to the iPhone.

Specifically, the FBI wants us to make a new version of the iPhone operating system, circumventing several important security features, and install it on an iPhone recovered during the investigation. In the wrong hands, this software — which does not exist today — would have the potential to unlock any iPhone in someone’s physical possession.

The FBI may use different words to describe this tool, but make no mistake: Building a version of iOS that bypasses security in this way would undeniably create a backdoor. And while the government may argue that its use would be limited to this case, there is no way to guarantee such control.

The Threat to Data Security

Some would argue that building a backdoor for just one iPhone is a simple, clean-cut solution. But it ignores both the basics of digital security and the significance of what the government is demanding in this case.

In today’s digital world, the “key” to an encrypted system is a piece of information that unlocks the data, and it is only as secure as the protections around it. Once the information is known, or a way to bypass the code is revealed, the encryption can be defeated by anyone with that knowledge.

The government suggests this tool could only be used once, on one phone. But that’s simply not true. Once created, the technique could be used over and over again, on any number of devices. In the physical world, it would be the equivalent of a master key, capable of opening hundreds of millions of locks — from restaurants and banks to stores and homes. No reasonable person would find that acceptable.

The government is asking Apple to hack our own users and undermine decades of security advancements that protect our customers — including tens of millions of American citizens — from sophisticated hackers and cybercriminals. The same engineers who built strong encryption into the iPhone to protect our users would, ironically, be ordered to weaken those protections and make our users less safe.

We can find no precedent for an American company being forced to expose its customers to a greater risk of attack. For years, cryptologists and national security experts have been warning against weakening encryption. Doing so would hurt only the well-meaning and law-abiding citizens who rely on companies like Apple to protect their data. Criminals and bad actors will still encrypt, using tools that are readily available to them.

A Dangerous Precedent

Rather than asking for legislative action through Congress, the FBI is proposing an unprecedented use of the All Writs Act of 1789 to justify an expansion of its authority.

The government would have us remove security features and add new capabilities to the operating system, allowing a passcode to be input electronically. This would make it easier to unlock an iPhone by “brute force,” trying thousands or millions of combinations with the speed of a modern computer.

The implications of the government’s demands are chilling. If the government can use the All Writs Act to make it easier to unlock your iPhone, it would have the power to reach into anyone’s device to capture their data. The government could extend this breach of privacy and demand that Apple build surveillance software to intercept your messages, access your health records or financial data, track your location, or even access your phone’s microphone or camera without your knowledge.

Opposing this order is not something we take lightly. We feel we must speak up in the face of what we see as an overreach by the U.S. government.

We are challenging the FBI’s demands with the deepest respect for American democracy and a love of our country. We believe it would be in the best interest of everyone to step back and consider the implications.

While we believe the FBI’s intentions are good, it would be wrong for the government to force us to build a backdoor into our products. And ultimately, we fear that this demand would undermine the very freedoms and liberty our government is meant to protect.

Tim Cook

Answers to your questions about privacy and security

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Amerivest Realty Adopts Cloud Phones


Today’s guest post is written by Joe Ballarino, President and Co-Founder of Amerivest Realty, a full service real estate brokerage. Amerivest switched to RingCentral service last year to address business challenges and improve business operations. Here Joe shares his thoughts about why he made the switch and its positive effects on Amerivest Realty.

Challenges with Our Old Phone System

Previous to RingCentral, we hosted an on-premise phone system. The system often had technical issues which required costly consultants to repair. More importantly, these issues were often total outages which were not only inconvenient, but also adversely affected our business, potentially causing loss of revenue for the brokerage and our associates.

Additionally, system configuration was always challenging. As real estate professionals, most of our associates work outside of the office, relying on their cell phones to properly conduct business. Our system could forward calls to cell phones, but this was an insufficient and inelegant solution because we had no way to monitor or manage calls from our office.

At Amerivest Realty we pride ourselves on the service we provide to our associates and their customers, and strive for an efficient office and business practices, and we knew the on premise system was woefully inadequate to meet these goals.

Why We Moved to RingCentral

The timing was right to make a decision on a new platform because we were about to open an additional office in a new area code. We wanted a single system to accommodate all offices, but the cost of expanding the on-premise system was exorbitant. As we researched the market, we were impressed with RingCentral’s service offering.

In addition to solving issues with hardware and remote associates, RingCentral also let us combine phone and fax services into a single number. We have less to manage, our associate have less to manage, their customers have simpler communication channels, and we could retire the old fax server.

Are We Happy with RingCentral? Yes!

Our switch to RingCentral reduced our telecommunications costs by almost 30 percent, and RingCentral’s cloud-based phone services have exceeded our expectations.

Our IT expense savings were greater than anticipated because RingCentral is configurable by non-technical people. In fact, RingCentral is so easy to use that I mostly set up the system myself. I needed assistance with number porting, but RingCentral’s support team made that process painless.

We were able to set up over 150 extensions and port 200 phone numbers in just a few weeks. Now adding or removing extensions is simple and handled by our administrative staff.

As Amerivest Realty grows, we trust RingCentral to provide for our telecommunication needs. We have confidence in the system to provide for our needs and control costs. As we expand our business, we feel confident in RingCentral’s service growing with us.

Most Business PCs Haven’t Upgraded to Win10

According to a new study released by Softchoice, less than 1% of business machines have upgraded to Windows 10, opting instead for Windows 7.

Windows10controversy

Windows 10 has been one of the more controversial OS releases of recent memory, bringing privacy concerns, bugs that disable certain hardware, and other nasty surprises. And the enterprise, it seems, is avoiding it altogether.

According to a recent study by IT services firm Softchoice, less than 1% of Windows machines were actually running Windows 10. That means that, one year after the release of the latest Microsoft OS, more than 99% of machines haven’t yet made the switch.

The study was performed as part of a TechCheck analysis by Softchoice, which looked at more than 402,814 Windows devices operating among 169 organizations. So, what were these firms choosing instead of Windows 10? Overwhelmingly, they were running Windows 7.

“It appears businesses are hesitant to take advantage of the various Windows 10 upgrades and, at least for now, are satisfied with Windows 7,” Softchoice’s David Brisbois wrote in a press release. “Historically, OS upgrades have been viewed as major time and resource-consuming undertakings, and this may be influencing the decision today to hold off on Windows 10.”

The Softchoice looked at these Windows machines in both US and Canadian firms from January 1, 2016 through May 31, 2016. At the time, only 2,999 devices were running Windows 10, which accounted for a grand total of 0.75% of the whole.

In terms of business break down, 42 of the 169 businesses (25%) had no trace of Windows 10 in their environment. Additionally, 73 of the 169 (43%) had fewer than 10 devices running Windows 10 present in their environment.

In contrast, 91% of the machines were operating with Windows 7, which marked an 18% increase over the same period of time in 2015. The next largest group were the Windows XP holdouts, which counted for 5% of the devices. Devices running Windows 8 were at 4%, which is double from the 2% measured the year prior.

“It seems businesses don’t see an urgent need to move operating systems, so long as their cloud-based applications are still running fine on Windows 7,” Softchoice’s Microsoft director Craig McQueen wrote in a press release. “In addition to the security benefits, I think once organizations grasp the user benefits—such as touch and Cortana—we will start to see a boost in adoption.”

Although, some of those features may not be enough to sway some users. Cortana, for example, has proven very difficult to get rid of, and other updates have led to frozen machines. The most recent Windows 10 Anniversary Update actually broke some third-party webcams, without a workaround or fix until September. That’s bad news for a business that relies heavily on video conferencing.

Still, there are a host of new features and tools that could make it easier to get work done.

The 3 big takeaways for Readers

  • 1. A recent study by Softchoice has shown that less than 1% of enterprise organizations have upgraded their Windows devices to Windows 10, even a full year after the OS was released.
  • 2. Most business were still running Windows 7, according to the study, as Windows 8 also saw poor adoption rates after its release.
  • 3. A plethora of concerns over privacy and functionality, combined with the effort it takes to upgrade a whole organization, likely led to the low adoption numbers for Windows 10.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

8 Ways iPhone 8 Beats Galaxy S8

The Galaxy S8 might be the best phone of 2017, but the year’s not over until the next iPhone makes its debut. Here’s how Apple can take the crown back from Samsung.

If there wasn’t already a mountain of pressure on Apple to deliver something spectacular with this year’s iPhone update, there surely is now. If you haven’t noticed, Samsung has released the Galaxy S8 and S8+, and they’re pretty remarkable. As a former iPhone 7 Plus user, the S8+ might very well be the best phone I’ve ever used, with a stunning screen, speedy processor, and, yes, a gorgeous design.

But what makes the S8 so amazing is how unique it is. For the first time in a while, Samsung is standing alone on the cutting edge with a phone that needs to be seen to be believed. From its barely there bezels to its brilliant wraparound screen, the Galaxy S8 truly gives Apple a run for its money. No joke, it actually makes the iPhone 7 look pretty stale.

But there’s still a lot of time between now and the release of the next iPhone. According to rumors, the lineup this year will consist of the usual S models along with a fantabulous iPhone 8, which looks to adopt a similar aesthetic to the Galaxy S8, with an edge-to-edge OLED display and the removal of the physical home button. But just because it might look similar doesn’t mean it can’t still be better. Here’s how Apple can still steal the crown from Samsung:

The Galaxy S8 has a killer camera but the iPhone 7 is no slouch.

Killer camera

The Galaxy S phones has always had a camera on par with the iPhone, so it was a little surprising that Samsung didn’t upgrade the S8’s all that much. The iPhone 7 Plus is already a step ahead here, with 2X optical zoom and the sublime Portrait Mode, but the iPhone 8 could really separate itself from the S8 by taking it even further. Along with a megapixel bump, Apple could add optical image stabilization to the second lens, which will go a long way toward increasing photo and zoom quality. But what would really set it apart would be a larger sensor and greater ISO range to make it a low-light leader.

The Gear VR is a big part of the S8, but AR could be the iPhone 8’s big play.

AR not VR

While Samsung is going all-in on virtual reality with the Galaxy Gear and the S8, rumors suggest that Apple is more interested in augmented reality. And that could be one of the features that sets the iPhone 8 apart. Smartphones have been slow to incorporate AR into the interface, but if Pokémon Go has taught us anything, it’s that people are way more interested in seeing the world through their screens than strapping a headset to their faces. An AR-fueled iPhone 8 could connect us to the world in fun new ways without separating us from reality.

The Galaxy S8’s fingerprint sensor is just in the worst place.

Well-placed fingerprint sensor

While the Galaxy S8 is one of the best smartphones ever made, one tragic flaw prevented it from being perfect: the placement of the fingerprint sensor. For some god-awful reason, Samsung put it right next to the camera, all but ensuring your finger will not only miss it, but also repeatedly smudge the lens. If the rumors are correct that Apple will also be removing the home button in the iPhone 8, it has two options: under the screen or on the back. A first-of-its-kind in-panel sensor would be revolutionary, but if it’s on the back, Apple needs to learn from Samsung’s mistake and put it lower, like on the Pixel.

Bixby hasn’t exactly exploded out of the gate, but it does a lot that Siri doesn’t do.

Expanded Siri

When Samsung unveiled the S8, a major part of the presentation was spent introducing its new AI assistant, Bixby. However, the new service wasn’t just a competitor to Siri, Alexa, and Google Assistant. Samsung integrated Bixby deep into the interface to let it access apps, fetch information, and cut down on how often we need to touch our phones. It’s a cool idea, except the only problem is it doesn’t really work. If Apple could do something similar with Siri and expand its reach to work inside apps while we’re using them, it could beat Bixby at its own game.

The Galaxy S8’s screen is pretty, but It also uses its software to accentuate it.

iOS 11

One of the biggest gripes people have had about Samsung’s phones has always been its TouchWiz interface. But that’s changed with the S8, as Samsung has crafted an intuitive, refined system that takes full advantage of its superb hardware. If Apple is going to release a radically redesigned iPhone with curved edges and a wraparound screen, the same old iOS isn’t going to do it justice. It might be time to rethink iOS for modern times and give it more than new features and a fresh coat of pixels.

Samsung’s wireless charging supports Qi and PMA standards, and the pad stands up or lies flat. But it’s not long range wireless.

True wireless charging

While Samsung has had wireless charging in the Galaxy S since the S6, Apple has been slow to adopt it for the iPhone. All signs indicate that’s going to change for the iPhone 8, but if Apple wants to top the Galaxy S8 and not just keep pace, it’s going to need something a little more exciting than a pretty charging pad. One of the rumors we’ve read suggests that Apple could adopt true long-range wireless charging for the next iPhone, which would power up the battery whenever you’re within range of the charger, even if it’s in your pocket. That alone would be an S8 killer.

The Galaxy S8 includes a pretty great pair of earbuds.

Bundled AirPods

Samsung didn’t just resist the trend to ditch the headphone jack on S8, it embraced the 3.5mm jack in a big way. Inside the S8 box is a pair of premium AKG-tuned earbuds that are a few steps above the usual build and sound quality you get for free—certainly better than what Apple gives us. But if Apple really wants to embrace the wireless future of the iPhone, it needs to stop including a wired set of EarPods, even if they are Lightning. A pair of AirPods in the box (or a cheaper Beats alternative) would really set it apart from the 3.5mm S8 and make a strong statement.

The battery life on the S8 is really good, but the iPhone 8’s could be even better.

Blow-away battery

Samsung has had its share of battery issues, but the S8 looks to put them in the past with a long-lasting battery that hopefully won’t blow up. But while it can get through the whole day for the most part, the S8 didn’t deliver the the real breakthrough we were hoping for. We’re still waiting for a phone that lets us completely forget about the battery until our day is over, and we’d love to see the iPhone 8 deliver something in the range of 12 hours and truly change the game.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

7 Google Chrome Tweaks for Efficiency

If you spend most of your workday with Google’s browser, you’ll want to put these Chrome tips to work so you can get more done in less time.

Live your best Chrome life

You probably live most of your computing day inside Google’s browser. Despite its tendency to be a resource hog, it’s still the most capable browser for its speed and optimization on the web’s most important sites.

But there’s always room to improve, especially given Chrome’s flexibility and strong feature set. This collection of tips will help you start the day off with just the sites you want, work quicker with keyboard commands, and ensure you can save the stuff you need for later use.

Stick a pin in it

Pinning tabs that you use throughout the day saves you screen real estate and keeps you from having to reopen tabs several times over. Right-click on a tab and select Pin tab to minimize it to the left side of the browser. It’ll be identifiable by the page’s favicon.

Keep in mind, when you close the browser, those tabs will reopen as pinned tabs when you relaunch Chrome. So if you don’t want to start your next session with 10 pinned tabs, you’ll need to unpin them by right-clicking and then selecting Unpin tab before closing the browser.

Reopen that tab you didn’t mean to close

There’s one, specific hotkey command that saves my bacon about 25 times a day: Control-Shift-T, which reopens the last tab closed. When you’ve got 70 or so different tabs open, you’re bound to close the wrong one from time to time.

That’s why it behooves you to memorize this command. Better yet, take a few moments to learn some of the other hotkeys shown here that will help you zip through your tabs, close them all, or quit Chrome altogether. Just as hotkeys help you work faster in Windows, the same level of convenience applies to Chrome.

Grab a Chrome extension

It’s very likely that your favorite desktop software has an accompanying Chrome extension that let’s you perform related tasks within the browser. If so, grab it. After all, the web touches a lot of aspects of the work you do. For example, Microsoft’s OneNote offers a useful Chrome extension for grabbing articles and other bits of the internet for later retrieval. Same goes for Evernote, another popular note-taking solution. And there’s a Chrome extension that notifies you of Skype alerts. Head to the Chrome Web Store to find the extensions you need.

Embrace Google Cloud Print

Google Cloud Print may still have that annoying beta tag, but it’s vastly improved since the service’s early days. It’s now reliable, and the fastest way to print a document without needing to futz with the Windows print menu.

Most printers can be added quite easily, so head to the Cloud Print site to enroll yours. Another great feature is that you can also save files right to Google Drive, helping you keep track of tax-payment confirmations or other key documents.

Know your history

Macs and iOS devices talk together very well through a feature called Handoff. Open a browser tab on the iPhone, and you can pull it up right away on your Mac.

Chrome has created something that’s not quite as seamless, but gets the job done for those of us who live outside of Fortress Apple. Control-H pulls up a list of your most recent tabs from all your devices. Next, touch Tabs from other devices to choose the site you want to check out. You can select what you were just looking at or something from a while back.

Go big (with text)

Save your eyes from strain. You can expand the text on a browser page in a couple of different ways. Hit Control+ to zoom in, and Control- to zoom out. Alternatively, pinching-and-zooming on a PC with a touchscreen will do the trick and gives you a more direct feel for what you want to see.

Control 0 will return you to the normal page size once you’re done with the close inspection.

Start off right

You can get right to work more quickly if you launch your browsing session with the sites you use most often. Go to Settings > On Startup and choose Open a specific page or set of pages.

Then, you can add your favorite pages by typing in the URLs or clicking the button for Use current pages. This’ll ensure that next time you launch Chrome, you can get right to work with the pages you need.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

802.11ac Wave 2: 6 Key Facts

A new Wi-Fi standard known as 802.11ac Wave 2 was recently certified by the Wi-Fi Alliance. Here are the six details you need to know.

wave 2

The Wi-Fi Alliance, a global nonprofit association of companies that determine the interoperability of Wi-Fi technology, recently certified the 802.11ac Wave 2 standard. The new standard brings a host of updates that could eventually affect the daily connectivity of consumers and businesses alike

Here are six performance changes that we will see with 802.11ac Wave 2.

1. It opens up gigabit Wi-Fi possibilities

With all the hype around products like Google Fiber, AT&T GigaPower, and Verizon Fios, it’s safe to say that gigabit internet is hot right now. However, it’s mostly constrained to a hardline connection. Using the Wave 1 standard, gigabit speeds have been achieved in lab settings, but not commonly in the real world.

The Wave 2 standard could open the door for gigabit Wi-Fi, though. The PHY (physical) rate, which in turn affects the throughput rate of data transfer, is much higher in Wave 2. Wave 1 PHY rate maxes out at 1.3 Gbps, while Wave 2 can be 2.34 Gbps. Even if the throughput was 50% lower than the theoretical PHY rate for Wave 2, in theory it would still be above 1 Gbps.

2. It supports more connected devices

Wave 2 offers offers greater density than Wave 1in that it supports multiuser multiple input, multiple output (MU-MIMO). This means that the spectrum is used more efficiently for multiple connected devices, and devices can more easily get on and off of the network.

Gartner research vice president Tim Zimmerman said it is: “The ability for the access point to communicate simultaneously with multiple mobile devices in a single coverage area.” The access point will be able to talk to up to four, single stream devices at one time going downstream.

The support of MU-MIMO is important for consumer users, as most people tend to have multiple connected devices in their home or on their person, but it’s also good new for businesses. The growing number of mobile devices and IoT-connected devices have created some frustrations for network admins, and the addition of MU-MIMO support could help alleviate some of those headaches.

3. It offers stronger performance

In addition to the stronger PHY rate, it also adds the option for 160 MHz channel width. Previously, in Wave 1, the only options were 20, 40, and 80 MHz. In theory this will make it easier to access and transfer large files.

The Wave 2 standard also adds a fourth spatial stream, up from the three streams offered in Wave 1. According to the Wi-Fi Alliance, “Device speeds are proportional to the number of spatial streams.” So, more streams should mean better overall performance.

4. It brings more bandwidth and flexibility

One of the biggest updates that comes with 802.11ac Wave 2 is that it supports additional 5 GHz channels. If these channels are designated for Wi-Fi use, it could help support more users and devices overall. Most devices (65% according to the Wi-Fi Alliance) now are dual-band, meaning they can operate in both the 2.4 and 5 GHz frequencies.

5. It is certified for interoperability with five devices

With the certification of 802.11ac Wave 2, the Wi-Fi Alliance listed five products that it has certified for interoperability:

  1. Broadcom BCM94709R4366AC
  2. Marvell Avastar 88W8964
  3. MediaTek MT7615 AP Reference Design and MT6632 STA Reference Design
  4. Qualcomm IPQ8065 802.11ac 4-stream Dual-band, Dual-concurrent Router
  5. Quantenna QSR1000 4×4 802.11ac Wave 2 Chipset Family

6. It won’t be widely available immediately

Wi-Fi.org lists 24 products that have compatibility with 802.11ac Wave 2 features. However, not many of them are hardware-related. As with most new technologies, it will take some time for adoption to ramp up and for supporting products to be released. We will likely see more Wave 2-enabled hardware hit the market by the end of the year.

“You’ll see them in the devices in a near time frame, but the roll into the end-user, whether it be in the consumer or whether it be in the enterprise, it’s going to be a little bit slower,” Zimmerman said.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Coming Soon: 5G Explained

Just five years after the first 4G smartphone hit the market, the wireless industry is already preparing for 5G.

5G Wireless

Each of the four nationwide cell phone carriers, as well as smartphone chipmakers and the major network equipment companies are working on developing 5G network technology for their customers.

There are many significant hurdles that all the industry players have to clear before you’ll see a little 5G symbol next to the signal bars on your smartphone screen. For example, it has yet to be determined what 5G even means, let alone what it will look like and when it will get here.

But as consumers use up rapidly growing amounts of 4G bandwidth watching streaming videos on their phones, 5G will soon become a necessity. As telecom engineers work furiously to develop 5G technology, we’re getting a clearer picture of the who, what, where, when and why of 5G.

What is 5G?

5G

The “G” in 3G, 4G and 5G stands for “generation.” So 5G will be the fifth generation of wireless network technology.

The standards for 5G have not yet been set. According to Bill Smith, president of AT&T’s (T, Tech30)network operations, 5G will likely be defined in 2018, and the standards for 5G will codified sometime in 2019 by the standards-setting International Telecommunication Union, a branch of the United Nations. The standards will determine which wireless technologies can be called “5G,” as well as what its characteristics must include, such as how fast it will be.

Still, it’s possible to make a very educated guess about what 5G will look like based on the emerging 5G technologies that the wireless industry is experimenting with.

Here’s the elevator pitch: 5G will be faster, smarter and less power-hungry than 4G, enabling a slew of new wireless gadgets. 5G will let us have faster smartphones, more smart-home devices and longer-lasting wearable gizmos.

How fast will 5G be?

5G

5G has the potential to offer speeds up to 40 times faster than 4G — fast enough to stream “8K” video in 3-D or download a 3-D movie in about 6 seconds (on 4G, it would take 6 minutes).

Unfortunately for consumers, there’s a difference between lab experiments and reality. Peak speeds are fun to dream about, but in the real world, actual speeds are much slower than promised.

Nokia (NOK), one of the biggest 5G players, believes that its 5G technology will allow for real-world speeds of about 100 Megabits per second when the network is most congested — that’s about four times faster than 4G’s top speed.

Another characteristic of 5G is that it will have ultra-low latency, meaning that it could drastically reduce the amount of time it takes for the network to respond to your commands. That could give the appearance of much faster loading websites, apps, videos and messages.

How will it work?

A lot of the wireless companies’ 5G experimentation is taking place in super-high frequencies — as high as 73,000 MHz. Today’s cell phone networks broadcast signal in a range of 700 MHz to 3,500 MHz.

The advantage of high-frequency signals is that they’re capable of providing significantly faster data speeds. The disadvantage is that they travel much shorter distances and they can’t easily penetrate walls. That means thousands — perhaps even millions — of mini cell towers, or “small cells” would need to be placed on top of every lamp post, every building, inside every home and potentially every room.

That presents a host of problems. How can cell phone companies possibly process all that data? There are companies, such as Google’s recently acquired Alpental, that are working on those “backhaul” issues. But they’re not so close to a solution, according to Akshay Sharma, wireless infrastructure analyst at Gartner.

That’s why 5G might complement 4G, rather than outright replace it. In buildings and in crowded areas, 5G might provide a speed boost. But when you’re driving down the highway, 4G could be your only option — at least for a while.

When is 5G coming?

5G

None of these questions are going to be answered any time soon. The industry’s consensus is that it will run 5G experiments in South Korea during the 2018 Winter Olympics, with mass deployments beginning sometime in 2020.

Yet Verizon (VZ, Tech30) has said that it is working on 5G technology with the aim of bringing it to market much sooner — as early as 2017.

With all the questions surrounding 5G and all the wrinkles that need to be ironed out, it’s exceedingly unlikely that anything Verizon does will be widely deployed. For example, the smartphone makers will need to develop chips that are capable of sending and receiving 5G signal without driving costs significantly higher.

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5 Ways to Prep for Hurricane Season

Hurricane season is from June 1 through November 30.  On October 29, 2012 the East Coast was hit with Hurricane Sandy.  Many businesses are still recovering and rebuilding from the largest Atlantic Hurricane on record.  Power outages, high winds and flooding affected many areas in New Jersey and New York.

The Small Business Administration and Agility Recovery hosted “Protect Your Business This Season” webinar.  

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Below are five steps to protect your business before a disaster like Hurricane Sandy:

Evaluate Risks

All types of risks exist such as environmental disasters, organized disruption, loss of service, equipment failure and many more.  Assess your company building for risks (inside and outside).  Also, assess business losses during and after a disaster strikes.

Calculate the cost of interruption

Calculating for  “post-disaster”  consists of many different scenarios.  Creating a plan for up to six months of interruptions for your company.  Another major concern is to design a backup plan with secondary vendors in case all primary vendors cannot provide their specific services. 

Insurance Coverage

Consult with your agent and an insurance expert when buying insurance for your business.  Insurance policies vary, it is important to design a policy that best fits your needs.

Create a communication plan

Gather primary and secondary e-mail addresses for all employees, contractors, vendors and customers to put an e-mail alert system in place.  Businesses could also use Social Media to alert public before and after a disaster.

Telework Policy

If a disaster strikes, employees may not have the ability to travel to the office.  Setting up a Telework Policy will grant employees access to work from home.  This policy can be for all employees or specific employees.  

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