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Get an early look at the new Office 365 admin center

Tracking and reporting activity in Office 365 using the built-in admin tools is about to get much better. Here’s what the revamped admin center has to offer.

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Gathering usage information about Microsoft Office 365 in an enterprise is limited by the available admin tools. To make matters worse, as Microsoft adds new applications to Office 365, the ability to track if, and how, users were consuming the new features has been even more difficult. But with the rollout of the new Office 365 admin center in March 2016, those limitations are quickly disappearing.

Reporting

At first glance, you may think the main activity for any Office 365 admin is adding and subtracting employees from the active roster. But a good admin should be doing much more.

As the number of applications in Office 365 has grown substantially in recent years, the need to track all Office 365 activity has also grown. This need to track activity is especially important in larger enterprises where mishandled resources can raise overall costs significantly.

For example, knowing how many employees actually use Yammer on a weekly basis, and when, could help admins predict when resources will be taxed the most. Or tracking how users are actually using collaboration tools like Skype and Delve may lead an admin to conclude that more training on those applications is needed because the apps are underutilized. These are the sort of questions the new Office 365 admin center is looking to answer.

By simplifying the interface and creating ready-to-use dashboards, Microsoft is trying to streamline the reporting process. Tracking email activity and other peak usage data is just a few clicks away. And as the new Office 365 admin center is rolled out, there will also be tools admins can use to create custom reports.

Speaking from personal experience, the new admin dashboard interface is a welcome improvement. Navigation in the new admin center closely matches the familiar navigation system of other Office 365 apps. The previous admin center, with its heavy use of linked text, looked almost tacked on as an afterthought.

officeadmin365-SJTechies

Rollout

The new Office 365 admin center is rolling out in the United States right now and will be the default reporting experience very soon. The new center will roll out to other parts of the world in April 2016.

If you’re not ready for the change, you can roll back to the old admin system during this introductory phase. On the other hand, if you’re anxious for a change, you can click the Get A Sneak Peek link at the top of the old Office 365 admin center to force the installation of the new system.

Bottom line

For most users, administering Office 365 is someone else’s responsibility, but that does not diminish its importance to an enterprise.

A good admin should be able to track what activity is taking place within Office 365 and, more important, what activity is not taking place. Knowing who uses what applications for how long, and when, is essential information. Armed with that knowledge, administrators can determine how to better allocate resources and where new training for users may be required.

With the rollout of the new Office 365 admin center, Microsoft is using feedback received from its customers to create tools and dashboards that it hopes will make the tracking of vital activity data in Office 365 an easily achieved reality.

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3 new iOS 9.3 features business users will love

iOS 9.3 offers several features that might appeal to business-oriented Apple users.

Apple introduced a new version of iOS on Monday. The update includes several new features, including updates to CarPlay and HealthKit, as well as a feature to make it easier for iPads to be used in schools for educational purposes. There are several other new features which are particularly appealing to the business-oriented user.

Here are 3 new features business users should check out.

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Night Shift

The proliferation of devices like tablets and smartphones means that some sort of screen is never far away. For many, looking at a screen is the first and last thing they do in the morning and evening.

The problem with that is screens emit blue light, which reduces the amount of melatonin produced in the body. Melatonin is a chemical that helps people fall asleep. The light emitted from smartphones can also cause eye strain, which carries symptoms like headaches and blurred vision.

With this latest version of iOS 9, Apple introduced Night Shift, a feature that automatically adjusts the colors of your display at night. You can schedule times for it to go into effect, manually turn it on and off, and adjust colors on a scale of less warm to more warm.

You can access Night Shift through Settings | Display & Brightness, or through the menu that swipes up from the bottom of the device’s screen.

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Password-protected Notes

Notes is iOS’ app for taking, well, notes. iOS 9.3 updates it by allowing users a layer of security. Now, users can lock their notes using either a password or the Touch ID, which makes the app that much more useful.

In order to lock a note, tap the button in the top right corner (the one you might use if you were going to email the note) and then tap Lock Note. When prompted, enter a password, confirm it, and decide if you want to enable the Touch ID. A lock button will appear at the top of the note and in the future if you want to open it, enter the password or use the Touch ID.

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More personalized News

The News app now offers more personalization for users, and on a range of topics and publications. So for example, you can select a topic like mobile apps or internet privacy. You can access news by opening the News app, or by swiping right from your main screen.

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Surface Book: Microsoft just made the PC cool again

The Microsoft Surface Book is the computer you always wanted to have but couldn’t. So now that it is here, will you buy it?

surface-4-surface-book

The latest line of Microsoft Surface personal computers is now available from both the virtual and the bricks-and-mortar Microsoft Store. By most accounts, the Surface Pro 4 and the flagship Surface Book offer impressive performance without sacrificing style or that illusive awe factor typically missing from PCs in general.

With the Surface Book in particular, Microsoft is attempting to change the narrative of the personal computer—to change perceptions in the marketplace. The Surface Book is an aspirational computer and it is intended to inspire desire in the overall PC and computing device market.

Strategic reasons

There are some solid strategic reasons why Microsoft has brought the Surface Book to market.

Giving OEMs a reference for their own hardware and increasing participation in Microsoft cloud services and the ecosystem that goes with it are certainly notable goals of the Surface Book.

But there is even more to it than that.

Hardware

It is important to understand the hardware inside the Microsoft Surface Book. These are the technical specifications of a powerful computing device. You do not buy a Surface Book so your kids can watch movies in the car while you run errands.

With a high resolution screen, SSD storage up to 1TB, up to 16GB RAM, an Intel I5 or I7 CPU, and a customized discreet GPU from Nvidia, the Surface Book is designed for performance and productivity. This is some serious computing power delivered in a small package.

Of course, that power comes at a premium price, but that is where the aspirational part of the strategy comes into play. Microsoft knows it will not sell millions upon millions of Surface Books. That is not its purpose. Instead, Microsoft wants millions upon millions of people to want a Surface Book—to aspire to own one someday.

Microsoft wants the Surface Book to be the notebook computer you would buy if money were not an issue. It wants the Surface Book to be a status symbol PC.

Marketing

This is a bold move by Microsoft and it goes hand-in-hand with the “PC does what?” marketing campaign produced in conjunction with its OEM partners like Dell and Lenovo. These companies are trying to make PCs cool again. They are trying to steal some of the thunder so often associated with Apple.

And while the “PC does what?” campaign gets mocked, mostly by fans of Apple, it is more effective than many believe. Remember the Mac versus PC commercials? People often mocked those as inaccurate oversimplifications of fact, but they still seemed to elevate the “cool” factor of the Mac. It didn’t matter what everyone thought of them; what mattered was the perception they produced.


Bottom line

The Microsoft Surface Book sets a high bar for every other notebook computer that comes to market. Microsoft has carefully crafted a powerful computer with hardware, features, and style no other company can currently match. In a single stroke, Microsoft has made owning a PC cool again. It has made the Windows 10 ecosystem cool again.

Let’s punctuate the point with anecdotal evidence. A number of people have spent much of their professional lives complaining about Microsoft and PCs. They have been working in the Apple’s ecosystem and hating every minute of it. They have been looking for more than what Apple offers for years now. The day Microsoft announced the Surface Book, they ordered one. They haven’t been this excited about buying a computer for a decade.

With this lineup of Surface products, Microsoft has changed the tide and established market momentum. It will be interesting to see how Google and Apple respond. We should see some serious competition now. It also wouldn’t be surprised to see a resurgence in Windows 10 mobile devices later this year. It looks to be an exciting time for consumers. Hang on to your hats.

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Watch out, Chrome, there’s new browser in town!

browser

With the latest release of Windows 10 and the Edge browser, Microsoft looks increasingly ready to tackle Chrome’s performance lead.

Over the years Microsoft has fallen behind its competitors in the battle to provide the best performing browser.

Google’s focus on making Chrome feel fast and responsive has won the browser millions of users at the expense of the more sluggish-feeling Internet Explorer (IE).

With the release of Windows 10, Microsoft is hoping to change the status quo and offer the fastest on-ramp to the web.

To this end it has been reworking how its new Edge browser handles JavaScript (JS), the default scripting language of the web.

JavaScript is at the core of the modern web, with heavy pages loading in tens of scripts that in turn fetch more JavaScript. If your browser is slow at JavaScript, it’s slow full-stop.

At the heart of every browser is a JavaScript engine that parses the JS, interprets its commands and compiles its instructions into machine code.

Like IE 11 before it, the Edge browser uses the Chakra JS engine, and Microsoft has been tweaking Chakra to give Edge a boost on Windows 10.

This fine tuning has allowed the Edge browser to outgun not only IE, but also the latest experimental builds of Chrome and Mozilla Firefox, according to benchmarks run by Microsoft.

The Octane and JetStream benchmarks measure JavaScript performance and importantly are not produced by Microsoft but by their rivals, Octane by Google and JetStream by Apple.

The tests found Edge to be 2.25 times faster than IE in the Octane 2.0 benchmark and 1.6 times faster in the JetStream benchmark.

“The key is that Microsoft Edge has already come a long way from IE11 in terms of improved JavaScript performance on both, benchmarks and real world web as it exists today,” said Gaurav Seth, principal PM lead for Chakra at Microsoft in blog post.

“As mentioned in the beginning, performance is a never-ending pursuit. We will continue pushing the performance boundaries for JavaScript in Microsoft Edge.”

Edge’s relative performance in Octane is a step above its showing when TechRepublic ran the benchmark earlier this year, which saw Edge achieving an 8.8 percent worse score than IE.

To check this latest performance win, we replicated the benchmark run by Microsoft using the same browsers under build 10122 of a 64-bit version of the Windows 10 Technical Preview.

Tests were run on a Toshiba Portege laptop. The machine has an 2.1GHz Intel Core i7 4600U processor, with 8GB of memory and a 256GB SSD.

Although Edge didn’t come out on top in our tests it did put in a good showing, bettering IE’s score by an impressive 44 percent and Firefox Nightly by five percent in the Octane test. Edge still lagged behind Chrome Canary by just under six percent in Octane, but came within spitting distance of Chrome in JetStream, racking up a benchmark just three percent shy of Google’s browser.While our benchmarks found Edge failing to match Microsoft’s claims, it does appear to be a noticeable step forward, leaving IE in the dust and edging closer to the performance of Chrome.

Edge doesn’t appear to have snatched the performance crown as of yet but with work continuing to improve the browser, Microsoft finally seems to have produced a contender in the browser wars.

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Windows 10 will be available via USB flash drive or DVD

USB flash drives

There is a possibility that microsoft will be selling Windows 10 on USB flash drives.

As you may know, installing an operating system from a USB flash drive is easier and faster than installing it from an optical disc. A USB flash drive is not as bulky as an optical disc and doesn’t require an external case. You just take it out of your pocket, pull off the cap, and insert it into your computer’s USB port. USB flash drives are faster than optical drives too. USB flash drives have read and write speeds that measure in 10x megabytes per second (MB/s), while optical disc read and write speeds measure in 1x MB/s.

With that in mind, it’s no surprise that there are a multitude of articles on the web that describe how to create a Windows installation package on a USB flash drive. Microsoft even provides a tool that facilitates the procedure.

With Windows 10 on the horizon, there have been rumors floating around the web that in addition to making the upgrade available as a download, Microsoft will also be selling the retail copies of the new operating system on both DVD and USB flash drive.

As a regular follower of the German website WinFuture, I recently encountered an article that indicates that Microsoft will indeed be selling the 32-bit and 64-bit versions of Windows 10 Home and Pro on USB flash drives in addition to the DVD option. Having a USB flash drive option makes sense, because tablets don’t come with optical disc drives.

The WinFuture article contained a screen shot (Figure A) showing catalog details of the USB offerings. As you can see, it appears that the USB flash drive will contain both the 32-bit and 64-bit versions. Presumably, the USB flash drives will sell for the same price as the DVDs.

Figure Afigurea

Windows 10 Home and Pro will be sold on USB flash drives.

You can find a number of software reseller sites (mostly Canadian) with advertisements for the USB flash drive offerings of Windows 10 by Googling the part numbers shown in the screenshot: FQC-08788 for the Pro edition and KW9-00016 for the Home edition. However, keep in mind that we’ll have a clearer vision of the USB flash drive offerings once we get closer to the Windows 10 launch date of July 29th.

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Surface Pro 4 and Surface Book race ahead of iPad Pro and Pixel C at the high end

Microsoft gave its high-end Surface a leap forward on Tuesday with the unveiling of the Surface Pro 4 and the surprise launch of the Surface Book, the company’s first laptop.

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Microsoft’s love affair with hardware just got more intense. If there were any doubts about the software juggernaut staying in the devices game, they were erased on Tuesday with one of the biggest and broadest hardware announcements in the company’s history.

Microsoft showed off a fleet of new and freshly updated Windows 10-powered devices in New York. The stars of the show were the Surface Pro 4 and the new Surface Book laptop, which were a potent answers to Apple’s recently unveiled iPad Pro and Google’s newly announed Pixel C.

According to Microsoft Devices lead engineer Panos Panay there are nearly 110 million devices running Windows 10. Most of the products Microsoft unveiled at Tuesday’s press event were intended to show how important mobile hardware and software integration with Windows 10 is to the company.

The event’s biggest surprise, the Surface Book, and the new Surface Pro 4 are powerful machines, and both aim to connect with both enterprise users and creative professionals. They succeed big time in the specs department. In terms of usability and adoption, we’ll know more after both are released on October 26.

The Surface Book is Microsoft’s first laptop, and it’s a fiery, ambitious device. The specs are decked, particularly given that the price is comparable to a Macbook Pro. The Surface Book starts at $1499, and comes with a full Intel Core i5 or i7 processor, 1TB of storage, 16GB RAM, and a GPU designed for gaming and multimedia editing by the Xbox team. Additionally, the 13.5-inch screen (3000 x 2000 resolution) can detach to become a stand-alone tablet.

The Surface Pro 4 tablet runs Windows 10 and, like its predecessors, can serve as a full-fledged laptop replacement. The Surface Pro 4 is, as expected, somewhat thinner and 30 percent faster than the previous model. It has 16GB of RAM, and comes with up to a terabyte of storage, and a 12.3-inch screen (2736 x 1824 resolution). Microsoft cloud and productivity apps Cortana, Windows Hello, Microsoft Office, and OneDrive are deeply integrated. The Surface Pro 4 starts at $899.

When the Surface debuted in 2012 running Windows 8, the tablet seemed like an awkward, out-of-place device. Today, the Surface Pro has been owning and innovating in the high-end tablet space. It’s become a favorite of design professionals, IT administrators, and others who want a productivity tablet.

Arguably, the success of the Surface Pro helped pull Apple and Google into the high-end professional tablet market. Google’s comparable new Pixel C is similarly powerful, features a keyboard cover, and is deeply tied to the Google cloud ecosystem. Yet, Google’s device does not feel as durable as the Surface Pro 4, and Office is still often an essential tool for business users looking for a full laptop replacement.

Apple’s iPad Pro is a powerful professional and creative tool. Apple’s high-end tablet is larger and slightly more expensive than the Surface Pro 4. Microsoft is banking that the integration of Windows 10 and universal apps will help the Surface stand on par with the iPad Pro.

Microsoft’s attention to detail with peripheral devices like the Type Pro cover and the Surface Pen stylus may lend them a slight edge in the professional tablet market. The new Surface Pro Type Cover, notable for its “precision glass trackpad” is a significant refinement over the previous generation. The cover still costs 130 dollars, but is lighter, more responsive, and features more space between the keys than the previous version.

Microsoft has worked hard to make the stylus seem useful and cool. The new Surface Pen is intended to feel like writing on paper. The stylus features a tip with 1,024 points of pressure sensitivity, an eraser (yes, an eraser!), year-long battery life, and comes in five colors. When not in use the pen is held snugly to the top of the tablet by magnets. Microsoft took great care to display the tablet tilted in portrait mode like a clipboard, with a pen resting on top. The company emphasized the tablet itself “just fades into the background” when used by office workers, doctors, architects, and musicians.

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As with the Surface Pro 4 and Surface Book, the new Lumia 950 and 950 XL phones are powered by Windows 10, with special consideration to mobile productivity. The devices measure at 5.2 and 5.7 inches respectively, and feature an upgraded camera with a dedicated shutter release button.

The most unique and innovative announcement from Microsoft may have been the Display Doc. Intended to maximize workplace flexibility, and uncouple the enterprise user from the constraints of a laptop, the Microsoft Display Doc was initially announced at last spring’s Build conference as the Continuum docking station. The Display Doc is a small, square device that connects to any compatible Windows 10 mobile device like the Lumia 950 using three USB Type-3 ports, a DisplayPort and HDMI. When connected to a monitor using Display Doc, the phone will present a traditional Windows home screen, complete with the familiar Start button and icon tray. Though not as robust as a true desktop PC, the experience resembles desktop Windows and is able to manage productivity tasks like mail and messaging, document creation and sharing, and web browsing.

Windows 10 is at the core of the new Microsoft device environment. The company also announced updates to the Windows 10 universal app ecosystem [LINK], and a launch partnership with Facebook to expand the core Facebook, Messenger, and Instagram applications.

CEO Satya Nadella closed the event by stressing the importance of Windows 10 as a unified platform. Every device Microsoft released on Tuesday is a step towards fulfilling that vision. As impressive as the devices were, the biggest thing standing in their way perhaps is the stability of Windows 10

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Patience will be the key to a successful Windows 10 upgrade

let the dust settle before you attempt the free Windows 10 upgrade.

Windows 10

With the official Windows 10 launch and Microsoft’s promise that the upgrade for Windows 7/8.1 systems will be free for the first year after launch, you’ll have until July 29, 2016, to make your move. Just because it’s free doesn’t mean you have to rush to get your copy—unless, of course, it’s a status thing.

For the ordinary Windows user, there really isn’t any immediate need to be one of the first people to download Windows 10. In fact, you’ll probably have a better upgrade experience if you hold off for a bit. Wait for the hype to die down, wait for the load on the Windows Update servers to wane, and more importantly, wait for the first wave of updates to make their way out to the masses of Windows users who had to be the first.

Besides, unless you’re a Windows Insider program participant, chances are that you won’t be able to get Windows 10 right away anyhow.

In his July 2nd blog post, “Windows 10: Preparing to Upgrade One Billion Devices,” Terry Myerson stated:

“We want to make sure all of you have a great upgrade experience, so we’ll roll-out Windows 10 in phases to help manage the demand.”

He then goes on to say:

“Starting on July 29, we will start rolling out Windows 10 to our Windows Insiders. From there, we will start notifying reserved systems in waves, slowly scaling up after July 29th. Each day of the roll-out, we will listen, learn and update the experience for all Windows 10 users.”

That last sentence hints at the fact that the Microsoft is anticipating the possibility that there may be some glitches in the first wave of the roll out.

To be sure, I’m not suggesting that you hold out for months before you upgrade—rather, I’m saying that you may want to give it a couple of weeks just to see how others are faring with Windows 10. With Microsoft’s Windows as a service model, the ongoing testing via the extension of the Windows Insider program, and the rapid update system developed during the Windows Insider preview program, the hope is that any issues that crop up in the first weeks after initial availability will be quickly resolved.

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Google and AT&T: Fighting Fiber with Fiber

Google fiber is coming to your town. But not without a fight. After Louisville, Kentucky approved legislation that would allow Google Fiber to piggyback on pre-existing telecommunication infrastructure, AT&T sued the city.

 

“The ordinance in question, known as “One Touch Make Ready,” essentially allows Google (or any other ISP) to install its equipment on existing utility poles, including those owned and maintained by AT&T. Despite strong opposition from AT&T and Time Warner Cable, the ordinance passed with a 23-0 vote.”

AT&T claimed a need to defend past infrastructure investment, and that the ordinance violates current telecommunication rules. The city of Louisville countered claiming, “gigabit fiber is too important to our city’s future.” Google pledged to support the city.

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The BlackBerry platform’s slow fade to black

blackberry-logo-SJTechiesBlackBerry’s operating system was recently dealt blow by Facebook. Find out how this could be the final nail in the BB10 coffin.

The only reason this headline should surprise anyone is the fact that BlackBerry OS is actually still alive. End of story, right? Truth be told, most assumed BlackBerry’s operating system dead when the company decided to release a device running the Android platform. It seemed to be the only logical step forward for BlackBerry Limited. And yet, BB continues on.

Only now, they continue on without Whatsapp and Facebook support.

When pressed for the reason why they are pulling support, Facebook made their case quite simple, stating that 99.5 % of all smartphone sales are of the Android, iOS, and Windows Mobile platforms.

Makes sense.

What doesn’t make sense is the fact that the BlackBerry OS is still alive and kicking. Yes, I understand BlackBerry was the platform for business users for a very long time, but that time has come and gone and the only relevant platforms are obvious. In fact, even Windows Mobile is barely hanging on to any semblance of relevancy.

What can you expect

If you happen to be a BlackBerry user, you already knew that Whatsapp pulled the plug. Now you can count on the Facebook app functioning (sans updates) until the end of the year. Once 2016 passes, the app will cease to be available in any form.

My guess is, once the Facebook app no longer functions on the platform, the Grim Reaper will swoop into the offices of the BB10 developers and have a field day. Facebook holds a powerful sway over the ebb and flow of the consumer. No Facebook, no platform.

And you may be saying to yourself, “BB10 is a business-centric platform, there’s no need for a Facebook app”. That assumption is false for at least two reasons. First, businesses actually use Facebook as a form of marketing. Second, you’re assuming that business users do not spend any amount of time on Facebook. According to comScore, the average American citizen spends 40 minutes a day on the social network platform. Relatively speaking, that’s a significant amount of time (considering users tend to work on Facebook in a sort of “hit and run” style). And if you factor in the peak Facebook hours of 1 p.m. – 3 p.m., it’s clear that business users do spend time on Facebook.

BlackBerry’s reaction

Of this separation, BlackBerry said:

“We are extremely disappointed in their decision as we know so many users love these apps. We fought back to work with WhatsApp and Facebook to change their minds, but at this time, their decision stands,”

BlackBerry even started a Twitter campaign to change Facebook’s mind, with the hashtag #ILoveBB10Apps. I did a quick Twitter search for that hashtag and found the hashtag (somewhat) backfired on BlackBerry. Tweets ranging from angry users (one user asking how his BlackBerry device could be showing 0% battery, yet still be functioning), to the usual flood of memes and spam. Some users did proclaim they’d be sticking with BlackBerry by way of the PRIV (which, if we’re being honest, at that point you are as much in support of Android as you are BlackBerry). Of course, there were the BlackBerry faithful, extolling the values of BlackBerry 10 multitasking, security, and such to convince Facebook to not pull the plug.

The truth is in the numbers

You really shouldn’t need anything more than that telling number 99.5. That is beyond significant. We’ve watched new (and promising) platforms come and go, thanks to the might that is Android and iOS. Because BlackBerry has been around for a while, doesn’t give them a special hall pass to avoid the apple flavored robotic death hammer.

If BlackBerry wants to continue on, their only hope clearly lies in Android. The BlackBerry faithful will gladly continue on, with their physical keyboards and Android platform. Either that, or they can say goodbye to BlackBerry altogether, because Facebook pulling support could well be the killing blow to the little platform.

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Research: Apple rated highest for security on mobile devices

Mobile devices are almost universal in the enterprise in 2016. Tech Pro Research conducted a survey to see what devices employees are using for work, and how safe these devices are.

In new research conducted by Tech Pro Research, 98% of respondents said they use mobile devices for work. Smartphones and laptops were the most common, with 94% of respondents who use mobile devices using them. 74% of mobile device users said they work with tablets. Wearables haven’t found a widespread usage base in the workplace, with only 14% reporting using them. When users rated the security of devices based on vendors, Apple got the best ratings in all categories.smartphones

For smartphones Apple’s high ratings could be partially attributed to familiarity since 67% of respondents said employees at their company use iPhones. Only Samsung was close to Apple in terms of prevalence, and the company was way behind Apple in security ratings.

tablets

Apple also had the largest share of tablet use, and the highest security rankings, among respondents. 53% said they and their colleagues use iPads and 46% of users ranked security as very good or excellent.

laptops

Dell was the most popular brand among respondents, in terms of use for work, but it got third place in security ratings.

wearables

Security on wearables appears to still be developing, based on the mediocre security ratings among all brands, and the fact that security feature usage isn’t the norm for wearables yet.

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