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Here’s how Microsoft will integrate LinkedIn into its products

Microsoft’s massive $26.2 billion acquisition of LinkedIn finally closed, and CEO Satya Nadella explained how the companies will begin working together.

Microsoft’s $26.2 billion purchase of professional networking site LinkedIn officially came to a close on Thursday, after the deal was approved by regulators. Following the close, Microsoft CEO Satya Nadella penned a blog post on LinkedIn detailing how the website would begin integrating with Microsoft’s products.

For starters, LinkedIn identity and network capabilities will be coming to Microsoft Outlook, and to the Office suite in general, the post stated. Additionally, LinkedIn notifications will be available to users in the Windows action center as well.

Since LinkedIn is known as a digital CV of sorts, Microsoft will enable LinkedIn members who draft a résumé in Word to directly update their LinkedIn profile page, and more easily search for and apply to relevant job postings, the post said.

One of the potentially troubling integrations is “extending the reach of Sponsored Content across Microsoft properties,” as Nadella wrote on his blog. Whether that means that users will begin seeing ads in their Office apps remains to be seen, but it sets the stage for a potentially tricky user experience.

Enterprise LinkedIn Lookup will soon be powered by Active Directory and Office 365, which could make it easier for employees to connect with one another. Nadella’s blog post also noted that LinkedIn Learning will be made available across the Office 365 and Windows ecosystem, giving Microsoft shops access to new forms of training and continued learning that could prove valuable to their employees.

Additionally, Nadella wrote that the two companies would begin developing a business news desk across their existing ecosystem of content, and for MSN.com. Sales Navigator and Dynamics 365 will also be integrated in hopes of improving social selling capabilities.

Since the acquisition was first announced, it’s been fairly clear that data was the driving force behind the deal. The two companies had non-overlapping, complementary data graphs, and these integrations show just the first steps that Microsoft is taking to leverage LinkedIn’s data, along with its own, to build out a more holistic ecosystem of business technologies and services.

Current LinkedIn CEO Jeff Weiner will continue to lead the company after the acquisition, and theNew York Times reported that roughly 10,000 LinkedIn employees will join Microsoft.

The 3 big takeaways for readers

  1. Microsoft closed its $26.2 billion acquisition of social networking site LinkedIn on Thursday, with Microsoft CEO Satya Nadella outlining how the two companies will merge.
  2. LinkedIn features and services will be coming to Outlook, Office 365, Dynamics 365, and even MSN.com, with LinkedIn search getting a boost from Active Directory.
  3. The deal has always been about data, and the integrations are just the start of how the two companies will merge their individual data graphs.

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Windows 10: The top 10 features headed your way in 2017

A look at the most significant changes due to hit Microsoft’s evolving OS in the coming year.

Microsoft has made many promises about what Windows 10 will do, and while some have materialized, others still remain ambitions.

As a perpetual work-in-progress, Windows 10 continues to accrue new features, as Windows catches up with Microsoft’s vision of it being an OS that runs anywhere, syncs with the cloud and has an intelligent assistant at its core.

While Windows 10 will be buffed up by the arrival of the Windows 10 Creators Update early next year, 2017 as a whole will see the OS undergo significant changes, some of which are long-awaited. Here’s what to look out for.

Windows 10 phones edge closer to replacing desktop PCs

Microsoft has long pushed the idea that Windows 10 on phones will be so powerful, it’ll be akin to carrying a full PC in your pocket, courtesy of the OS’ Continuum feature.

“With Continuum for phones, we believe that any screen can be your PC,” Joe Belfiore, Microsoft’s corporate VP of the operating systems group, told the Microsoft Build Developer Conference in 2015, going on to add:

“Imagine the effect this could have on mobile first countries, where individuals could be as effective with the phone that they’re buying.”

Today the reality of using Continuum on Windows 10 falls somewhat short of Belfiore’s future-gazing. While a select Windows 10 phones, such as the Lumia 950, can be hooked up to mouse, keyboard and monitor and used as a Windows desktop there are significant limitations. Only one fullscreen app can be used at a time, legacy Windows apps won’t run on existing handsets and even Universal Windows Platform apps need to explicitly support Continuum.

However, in addition to the possibility of legacy apps running on smartphones, see below, various improvements to Continuum are due to land with the Creators Update in early 2017.

These include support for more PC features, such as running multiple Windows side-by-side on the desktop, pinning apps to the Taskbar and hitting the Windows button to bring up the search box. Other improvements include the ability to keep your phone in your pocket and have it connect wirelessly to a docking station and to independently customize the Windows Start screen on the phone display and on a PC monitor.

Running classic Windows software on your phone

This one’s a rumor but based on solid foundations, and with the potential to transform Windows 10’s appeal on mobile if correct.

The big fly in the ointment when it comes to using Windows 10’s Continuum feature to run a phone as a PC is that Windows 10 phones only run Universal Windows Platform apps. This incompatibility means that widely-used Windows apps from desktop PCs can’t be used on handsets.

However, by sniffing around inside Windows 10’s code, users have uncovered signs that Microsoft is working on bringing these apps to Windows phones.

The code in question suggests that Microsoft is building an emulator that would allow desktop x86 apps to work on the ARM64-based handsets.

As reported by ZDNet’s Mary Jo Foley last month, Twitter user WalkingCat found a reference to what he termed “Windows’s hybrid x86-on-ARM64 tech” in Windows’ codebase, which also referenced the term, “CHPE.”

The clue chimed with Foley, who said her sources had told her that Windows 10 will gain this x86 on ARM64 emulation capability, but not until Fall 2017.

Foley guesses that C stands for Cobalt, the codename for x86 emulation on ARM, and that HP relates to the tech giant HP, which has been working with Microsoft on its the HP Elite x3 Windows Phone, a Windows 10 handset that can serve as a desktop PC via Continuum.

Microsoft certainly has good reasons for wanting such emulation to work. If Windows 10 phones could run as Windows desktops with full support for legacy apps, without having to resort to remote desktop software, Windows 10 phones could suddenly be far more appealing to business.

Return of OneDrive placeholders

Since the launch of Windows 10, many users have been petitioning Microsoft to reintroduce placeholders to the OS’ built-in OneDrive cloud storage service.

In Windows 8.1, placeholders, also called smart files, let users see all of their files stored on OneDrive, whether those files were stored on the device or not.

This feature was removed from Windows 10 but is now due to be bought back in Windows 10 File Explorer when browsing OneDrive. The returning feature will work in a similar fashion to Windows 8.1’s placeholders, showing users files both stored locally and on OneDrive, allowing them to download files and folders to the device and keep them in sync with OneDrive.

Orchestrate Windows apps using Linux tools

Microsoft recently updated Windows 10 to let users run a range of Linux tools from inside the OSand seems committed to continuing to improve support for Linux command-line software in Windows.

In Windows 10, Ubuntu/Linux software runs on top of the Windows Subsystem for Linux (WSL). Users run Linux software and issue commands at the command line via the Bash shell.

Microsoft is working to increase the range of commands that can be run via the shell but perhaps the most significant change on the horizon is increased interoperability between the Bash and Windows environments. Effectively this will let developers call Windows applications from within Bash — allowing them to write a Bash script to automate a complex build that includes Windows applications — and to invoke Bash applications from Windows PowerShell.

These changes will be generally available in Windows 10 after the Creators Update early next year.

Easy communication with friends and family

Next year’s Creators Update will boost Windows 10’s social credentials, with a series of changes to make it simpler to stay in touch and share content with friends and family.

The Windows MyPeople feature will allow users to pin their favorite contacts to the right-hand side of Windows taskbar. Clicking on a pinned contact’s face brings up email or Skype messages from only that person and files can be dragged files to that person’s face for quick sharing. Informal check-ins also become easier, with the Shoulder Taps feature allowing pinned contacts to send friends animated emojis and other clipart, which pop up above that contact’s face on the taskbar.

Focusing Windows around virtual and augmented reality

Microsoft plans to put 3D and virtual reality at the heart of Windows 10, as it bets on the success of low-cost headsets due out next year.

Acer, Asus, Dell, HP and Lenovo will release virtual reality head-mounted displays, with prices starting from $299.

Some of these headsets will be released in March, to coincide with the release of the Windows 10 Creators Update, which will include various tools to simplify the creation and sharing of 3D content, including a new version of Microsoft Paint.

In a demo earlier this year, Microsoft showed how Windows 10 could work on virtual reality headsets, demonstrating a mock-up of a virtual space with a large TV screen and virtual shelves stocked with apps and 3D models, and with the Edge browser appearing as a large window in the wearer’s view.

Another demo, this time using the far more expensive Microsoft HoloLens, showed Microsoft’s Edge browser as a window in the user’s vision, from which the demoer dropped actual-sized 3D models of stools from the furniture site Houzz around the room, in order to see what they looked like in real life.

Allowing Windows to function in this way is Windows Holographic, a variant of the Microsoft OS that provides a platform for virtual and augmented reality headsets to run Universal Windows Platform apps.

More detail on Microsoft’s VR and AR plans are expected this week at the WinHEC conference in China.

Better battery life

Windows 10 PCs and tablets should have better battery life after the Creators Update lands in March, thanks to changes to how the OS is patched.

The steady stream of updates isn’t going to slow down but they are going to suck up less bandwidth and reduce strain on phone and laptop batteries.

Download sizes for major updates will be cut by about 35 percent and battery life of Windows 10 mobile devices will improve, due to each device spending less time checking for updates.

The improvements will stem from Windows 10’s new Unified Update Platform, already used for Windows 10 on phones, which only updates each device with the files it needs, rather than delivering all updates to date, and doesn’t rely so heavily on the user’s device to process update data.

Windows Defender Application Guard

Coming to Windows 10 Enterprise users early next year, Windows Defender Application Guard is designed to help protect firms against online threats.

The new safeguard will add container-based isolation to Windows 10’s Edge browser.

Application Guard will ensure that when Edge accesses a website not designated as trusted, the browser will be launched inside a container, a virtualized environment isolated from the rest of the Windows OS.

If the site tries to download and run malicious code on the device, that code remains within the container, unable to permanently compromise the Windows device or the wider network, and disappears when the browser session shuts down.

Unlike the software-based sandboxes that are offered by other browsers, Microsoft says that Application Guard provides a hardware-based container that offers greater protection to the device.

Other enterprise-focused changes in the forthcoming Creators Update include improvements to Windows Defender Advanced Threat Protection’s ability to detect and respond to network attacks, an upgrade to the Windows Analytics dashboard to display additional information about the composition of IT estates, a new tool for in-place UEFI conversion, and a mobile application management feature for protecting data on employees’ personal devices.

Home Hub

Rather than building hardware to challenge voice-controlled virtual assistants such as Amazon Echo and Google Home, it seems as if Microsoft is working on transforming Windows 10 into what it calls a Home Hub.

Evidence of this shift comes from a Windows Central interview with unnamed sources. These sources claim that Home Hub will turn Windows into a shared computing environment for the home, allowing family members to more easily share calendars, apps and services.

A future-gazing Microsoft video from 2013, dug out by ZDNet’s Mary Jo Foley, shows how this system might eventually work. In it, family members share access to photos, apps and calendars on a screen attached to a wall and interact with computers around the home, for example scanning carrots to find appropriate recipes. Adding credence to the Home Hub rumor are references to Home Hub being a shared family account in Windows 10, as discovered by Twitter user WalkingCat.

ZDNet’s Foley also references a recent Microsoft job posting for a software engineer in the Windows and Devices Group, which is seeking someone to expand Windows’ “family” credentials.

According to the ad, this engineer will play a critical role in helping families to “share pictures, videos, applications, games, and other purchases easily” and to “communicate freely and stay in touch” using Windows 10.

Blue light reduction

One more unconfirmed new feature appears to be aimed at helping Windows 10 users get a good night’s sleep.

Being exposed to blue light from computer screens late at night can supposedly disrupt the body’s sleep cycle.

To counter this disturbance, Windows 10 already has f.lux software that reduces blue light emitted by screens close to bedtime.

But it seems that Microsoft may be working on its own feature to address the issue.

Twitter user Core has discovered references to “BlueLightReduction” hidden within early builds of the OS being tested under the Windows Insider Program, a setting which appears as if would be toggled from Windows 10’s Action Center.

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99% of business machines have not upgraded to Windows 10, according to study

According to a new study released by Softchoice, less than 1% of business machines have upgraded to Windows 10, opting instead for Windows 7.

Windows10controversy

Windows 10 has been one of the more controversial OS releases of recent memory, bringing privacy concerns, bugs that disable certain hardware, and other nasty surprises. And the enterprise, it seems, is avoiding it altogether.

According to a recent study by IT services firm Softchoice, less than 1% of Windows machines were actually running Windows 10. That means that, one year after the release of the latest Microsoft OS, more than 99% of machines haven’t yet made the switch.

The study was performed as part of a TechCheck analysis by Softchoice, which looked at more than 402,814 Windows devices operating among 169 organizations. So, what were these firms choosing instead of Windows 10? Overwhelmingly, they were running Windows 7.

“It appears businesses are hesitant to take advantage of the various Windows 10 upgrades and, at least for now, are satisfied with Windows 7,” Softchoice’s David Brisbois wrote in a press release. “Historically, OS upgrades have been viewed as major time and resource-consuming undertakings, and this may be influencing the decision today to hold off on Windows 10.”

The Softchoice looked at these Windows machines in both US and Canadian firms from January 1, 2016 through May 31, 2016. At the time, only 2,999 devices were running Windows 10, which accounted for a grand total of 0.75% of the whole.

In terms of business break down, 42 of the 169 businesses (25%) had no trace of Windows 10 in their environment. Additionally, 73 of the 169 (43%) had fewer than 10 devices running Windows 10 present in their environment.

In contrast, 91% of the machines were operating with Windows 7, which marked an 18% increase over the same period of time in 2015. The next largest group were the Windows XP holdouts, which counted for 5% of the devices. Devices running Windows 8 were at 4%, which is double from the 2% measured the year prior.

“It seems businesses don’t see an urgent need to move operating systems, so long as their cloud-based applications are still running fine on Windows 7,” Softchoice’s Microsoft director Craig McQueen wrote in a press release. “In addition to the security benefits, I think once organizations grasp the user benefits—such as touch and Cortana—we will start to see a boost in adoption.”

Although, some of those features may not be enough to sway some users. Cortana, for example, has proven very difficult to get rid of, and other updates have led to frozen machines. The most recent Windows 10 Anniversary Update actually broke some third-party webcams, without a workaround or fix until September. That’s bad news for a business that relies heavily on video conferencing.

Still, there are a host of new features and tools that could make it easier to get work done.

The 3 big takeaways for Readers

  • 1. A recent study by Softchoice has shown that less than 1% of enterprise organizations have upgraded their Windows devices to Windows 10, even a full year after the OS was released.
  • 2. Most business were still running Windows 7, according to the study, as Windows 8 also saw poor adoption rates after its release.
  • 3. A plethora of concerns over privacy and functionality, combined with the effort it takes to upgrade a whole organization, likely led to the low adoption numbers for Windows 10.

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Hillary Clinton’s infamous email server: 6 things you need to know

Hillary Clinton’s use of a private email server when she served as US secretary of state has been a major issue for the 2016 presidential candidate. Here are the six most critical facts about it.

hillary_clinton3_3_3

The FBI recently wrapped up its investigation into Hillary Clinton’s use of a personal email server while she was serving as secretary of state. FBI director James Comey called the actions “extremely careless,” but recommended that no charges be brought against Clinton.

She is now the presumptive Democratic nominee for the upcoming presidential election in November, and her actions relative to the email server have become a hot-button issue among her opponents. The situation, however, is nuanced; and there are a lot of details to understand about the scenario. Here are the most important facts.

1. What happened?

While serving as secretary of state under President Barack Obama, Hillary Clinton used multiple private email servers to communicate regarding government business, according to the State Department. Additionally, it was revealed that Clinton never had a government (.gov) email address while she was serving in her post—we’ll talk about which email address she used in a moment—and her aides did not take any actions to preserve the emails sent through her personal account. This prompted an investigation by the FBI to determine if Clinton intentionally put classified information at risk.

2. Why does it matter?

Clinton handed over 30,000 emails to the State Department, of which 110 contained classified information at the time they either were sent or received, according to the FBI’s findings. During the investigation, though, Clinton asserted that none of the emails she sent or received were classified at the time. The biggest implication has been the potential threat to national security. While the contents of the emails have not fully been released, if they had contained sensitive information it could have possibly fallen into the wrong hands. As noted by the New York Times, Comey said it was “possible” that enemy foreign governments had accessed Clinton’s personal email account.

The second biggest implication is that of transparency. The Federal Records Act requires that all communication in certain branches of government be recorded on government servers, and it forbids the use of a personal email account for government business, unless those emails are then copied and archived. However, there are a lot of technicalities involved, and there is evidence that other government officials had violated the act. As Alex Howardwrote for the Sunlight Foundation, there is also evidence that Clinton tried to control the discoverability of the emails under the Freedom of Information Act (FOIA), which could set a precedent for limiting public access to government records. It is also believed that Clinton deleted 31,000 emails deemed personal in nature before turning the emails over to the State Department.

3. When did it start?

When she was appointed secretary of state in 2009, Clinton began using the email address hdr22@clintonmail.com, tied to a personal server. Clinton’s personal email server was first discovered in 2012, by a House committee investigating the attack on the American Consulate in Benghazi. In 2013, hacker Guccifer claimed to have accessed Clinton’s personal email account and released emails that were allegedly related to the Benghazi attack.

The next year, in the summer of 2015, the State Department began asking Clinton for her emails correspondence, and she responded by delivering boxes containing more than 30,000 printed emails. In early 2015, the New York Times reported that Clinton had been using her personal email exclusively, and never had a government email address. A federal watchdog group issued an 83-page report condemning the “systemic weaknesses” of Clinton’s email practices in May. On Tuesday, the FBI concluded its investigation and recommended against any charges.

4. What tech was used

When Clinton was running for president in 2008, she had a private server installed at her home in Chappaqua, New York. The domains clintonemail.com, wjcoffice.com, and presidentclinton.com, which were registered to a man named Eric Hoteham, all pointed to that server. In 2013, a Denver-based IT company called Platte River Networks was hired to manage the server, but wasn’t cleared to work with classified information. The company executivesreceived death threats for taking on the contract. It was later discovered that multiple private servers were used for Clinton’s email.

Clinton used a BlackBerry phone to communicate during her tenure as secretary of state, including sending and receiving emails through her private server in New York. The State Department expressed concern about the security of the device. Clinton had requested the NSA provide a strengthened BlackBerry, similar to the one used by President Obama. But, her request was denied. Instead, the NSA requested that Clinton use a secure Windows Phone known as the Sectera Edge, but she opted to continue using her personal BlackBerry.

5. Will she be prosecuted?

Right now, it’s too early to tell whether or not Clinton will be charged for her use of private email servers. While Comey’s recommendation that no charges be brought will likely weigh in the decision, it is ultimately up to the US Department of Justice to make the call. However, a recent Politico analysis of multiple, similar cases spanning the past 20 years, seem to point to an indictment being “highly unlikely.” According to a former senior FBI official quoted in the analysis, the Justice Department tends to avoid prosecution in cases that are not “clear-cut.”

6. What can businesses and IT leaders learn?

The first lesson that IT can learn from this situation is that transparency is critical, at all levels in your business. This isn’t to say that the CEO should be broadcasting his or her emails to all employees every week, but steps should be taken to ensure that information can be accessed if need be. As part of adigital leak protection program, security expert John Pironti said that organizations need to know if users are using a personal email account to conduct business.

“This behavior is often a violation of acceptable use policies and can expose an organization’s sensitive information to unsecured systems and e-mail accounts,” Pironti said. “Without this visibility an organization may not be aware that their intellectual property, customer data, or sensitive data assets are not being protected appropriately and they also may be in violation of contractual agreements with their clients regarding the security of their data as well as regulatory requirements.”

The second takeaway for IT is that policies should be enforced from the top down. Sure, a CXO may get their support tickets expedited, but that doesn’t mean that exceptions should be made that could compromise the security or integrity of the organization for the sake of comfort or convenience. Leaders should model the policies that are in place to showcase the importance of adhering to them, especially regarding security and privacy policies.

Finally, the importance of records management should not be overlooked. In Clinton’s case, since multiple servers were used, the FBI had to piece together “millions of email fragments” before they could look into them. Proper labeling and management of all records will make for a more cohesive environment and assist in accountability.

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Massive Delta outage highlights need for quality data center power, backup plans

Business leaders must prepare for disasters made by man or Mother Nature with extensive, practiced recovery plans to avoid system shutdowns.

A Delta ground stop was lifted Monday morning following a 2:30 a.m. ET power outage in Atlanta that delayed and cancelled flights worldwide. Businesses should view this as a cautionary tale, highlighting the importance of quality data center power and disaster control systems.

Delta cancelled approximately 300 flights due to the outage. As of 10:30 a.m. ET, it operated 800 of its nearly 6,000 scheduled flights. However, Delta customers heading to the airport on Monday should still expect delays and cancellations, according to a press release. As inquiries are high and wait times are long, there may also be some lag time in the display of accurate flight status from the airline, it warned.

Last month, Southwest Airlines cancelled 1,150 flights after a system outage. Though the system came back online within the day, hundreds of flights were backlogged.

Based on recent research, it’s fair to say that what happened to Delta and Southwest could happen to a number of businesses. Some 57% of small and mid-sized businesses have no recovery plan in the event of a network outage, data loss, or other IT disaster, according to a Symantec study.

“Planning and executing disaster recovery exercises is something that should be done on a regular basis to find out these issues before they may be impactful,” said Mark Jaggers, a Gartner data center recovery and continuity analyst. “The issue, which was also the case with Southwest Airlines, is not planning for partial failure scenarios that are harder to get to the root cause of and work around.”

To avoid shutdowns like Delta’s, company data centers should have redundant power and networking, preferably from a grid and provider, respectively, that are completely independent from the primary ones, Jaggers said.

“Data centers are a huge piece of a disaster recovery plan,” said mission-critical facility management professional Christopher Wade. “To have a reliable infrastructure, you have to minimize single points of failure.” Business leaders should also ask about the experience levels of data center staff, as many of these companies are currently understaffed, Wade added.

Usually, large companies have a primary data center in one location and an alternate in another that is far enough away so the two do not experience the same disaster at the same time, said Roberta Witty, risk and security management analyst at Gartner.

“In today’s world, the business expectation is that you’re up and running quickly after a disaster,” Witty said. “The ‘always on’ driver is changing the way organizations deliver IT in general, and so they are building out their data centers to be more resilient.”

Faster recovery times

About 60% of organizations are moving to a recovery time objective of four hours or less, Witty said. Doing so successfully involves extensive planning. First, determine what business operations are mission critical. Then, consider factors that impact recovery time requirements, such as revenue loss, safety, and brand reputation, and build your recovery infrastructure accordingly. As more companies outsource data operations, a key consideration should be the third party’s ability to meet your recovery requirements, she added.

Crisis management practices, such as the procedures Delta used to notify management and deal with customer fallout, usually get exercised every quarter. “The more you practice your crisis management procedure and communicating with your workforce, customers, suppliers, and partners, the better off you are,” Witty said. “A plan that hasn’t been exercised is not a workable plan.”

Disaster recovery can’t be something a company reviews once a year, Witty said, but rather an ongoing part of every new project.

“Your recovery environment has to stay in sync with production, which is where a lot of organizations fail,” Witty said. “Build disaster recovery into a project lifestyle—whether it’s a new product or a change in management, you have to go back and revisit your recovery plans.”

The 3 big takeaways for readers

  1. Delta experienced a massive networked service stoppage Monday morning after a power outage in Atlanta, which offers a lesson in disaster preparedness and recovery for other businesses and data centers.
  2. About 57% of small and mid-sized businesses have no recovery plan in the event of a network outage, data loss, or other IT disaster, but these plans are key for mitigating natural and manmade disasters and keeping business operations running smoothly.
  3. Companies should build crisis management and proper communication into all new projects and management changes to ensure consistency.

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How to avoid ransomware attacks: 10 tips

As ransomware increasingly targets healthcare organizations, schools and government agencies, security experts offer advice to help IT leaders prepare and protect.

Nigerian princes are no longer the only menaces lurking in an employee’s inbox. For healthcare organizations, schools, government agencies and many businesses, ransomware attacks—an especially sinister type of malware delivered through spear phishing emails that locks up valuable data assets and demands a ransom to release them—are a rapidly-growing security threat.

“We’re currently seeing a massive explosion in innovation in the types of ransomware and the ways it’s getting into organizations,” says Rick McElroy, security strategist for cyber security company Carbon Black Enterprise Response. “It’s a big business, and the return on investment to attackers is there—it’s going to get worse.”

While ransomware has existed for years, 2015 saw a spike in activity. The FBI received 2,453 complaints, with losses of over $1.6 million, up from 1,402 complaints the year before, according to annual reports from the bureau’s Internet Crime Complaint Center. And the numbers are only growing in 2016, the FBIreports.

“The Dark Web and Bitcoin allow almost anyone to sell stolen data without identification—cyber criminals understand they can make easy cash without the risk of being jailed,” says Ilia Kolochenko, CEO of web security company High-Tech Bridge. And hackers—most of which are located in developing countries—are growing more sophisticated, even developing downloadable ransomware toolkits for less-experienced hackers to deploy, according to the 2016 Institute for Critical Infrastructure Technology Ransomware Report.

“The days of grammatically incorrect, mass spam phishing attacks are pretty much over,” says James Scott, senior fellow and co-founder of the Institute for Critical Infrastructure Technology, and co-author of the report. Hackers can now check a victim’s social media accounts, and create a fake email address pretending to be a friend or contact in order to get them to click on an infected link or attachment. “It’s much more targeted, and will exploit a particular vulnerability in a device, application, server or software,” Scott adds.

A typical ransom demand is $300, according to a report from security firm Symantec.

Health threats

The healthcare sector is highly targeted by hacker attacks, due to antiquated or misconfigured computer security systems and the amount of sensitive data they hold, says David DeSanto, director of projects and threat researcher at Spirent Communications.

The large number of employees at most hospitals also makes cyber security safety training difficult, DeSanto says. Experts commonly see attacks occur through spear phishing—targeted emails with attachments with names such as “updated patient list,” “billing codes” or other typical hospital communications that employees may click on if not warned.

In 2015, over 230 healthcare breaches impacted the records of 500-plus individuals, according to data from the U.S. Department of Health and Human Services Office for Civil Rights.

A February ransomware attack launched against Hollywood Presbyterian Medical Center in southern California locked access to certain computer systems and left staff unable to communicate electronically for 10 days. The hospital paid a $17,000 ransom in bitcoin to the cybercriminals, says CEO Alan Stefanek.

Following security best practices can help healthcare organizations protect themselves. “The best way is to make regular backups of all systems and critical data so that you can restore back to a known good state prior to the ransomware being on the system,” DeSanto says.

Without security best practices, healthcare organizations may be left with few options to retrieve information. In these cases, healthcare organizations may choose to pay the ransomware fee. Some make enough money that paying the ransom for a few infected computers is low compared to the cost of maintaining the infrastructure to protect these attacks, DeSanto adds.

Schools and businesses

Hackers are gaining traction and using new methods across other industry verticals as well. In 2014, a large European financial services company (whose name was not disclosed) discovered with the help of High-Tech Bridge that a hacker placed a back door between a web application and a data set.

For six months, the hacker encrypted all information before it was stored in a database, undetected by company staffers. Then, they removed the encryption key, crashing the application, and demanded $50,000 to restore access to the database.

However, the company did not end up paying, thanks to mistakes made by the hackers, Kolochenko says.

Other victims are not as lucky, says Engin Kirda, professor of computer science at Northeastern University. “If the ransomware hacker does the encryption well, once the data is encrypted it’s nearly impossible to decrypt,” he adds.

Such was the case for South Carolina’s Horry County School District this February, when hackers froze networks for 42,000 students and thousands of staff. District technology director Charles Hucks tried to shut down the system, but within minutes, the attackers immobilized 60 percent of Horry County’s computers. The district paid $8,500 in Bitcoin to unlock their systems.

Tips for IT leaders

To prevent a ransomware attack, experts say IT and information security leaders should do the following:

  1. Keep clear inventories of all of your digital assets and their locations, so cyber criminals do not attack a system you are unaware of.
  2. Keep all software up to date, including operating systems and applications.
  3. Back up all information every day, including information on employee devices, so you can restore encrypted data if attacked.
  4. Back up all information to a secure, offsite location.
  5. Segment your network: Don’t place all data on one file share accessed by everyone in the company.
  6. Train staff on cyber security practices, emphasizing not opening attachments or links from unknown sources.
  7. Develop a communication strategy to inform employees if a virus reaches the company network.
  8. Before an attack happens, work with your board to determine if your company will plan to pay a ransom or launch an investigation.
  9. Perform a threat analysis in communication with vendors to go over the cyber security throughout the lifecycle of a particular device or application.
  10. Instruct information security teams to perform penetration testing to find any vulnerabilities.

Mitigating an attack

If your company is hacked with ransomware, you can explore the free ransomware response kit for a suite of tools that can help. Experts also recommend the following to moderate an attack:

  • Research if similar malware has been investigated by other IT teams, and if it is possible to decrypt it on your own. About 30 percent of encrypted data can be decrypted without paying a ransom, Kolochenko of High-Tech Bridge says.
  • Remove the infected machines from the network, so the ransomware does not use the machine to spread throughout your network.
  • Decide whether or not to make an official investigation, or pay the ransom and take it as a lesson learned.

“There is always going to be a new, more hyper-evolved variant of ransomware delivered along a new vector that exploits a newly-found vulnerability within a common-use application,” Scott of ICIT says. “But there are so many technologies out there that offer security—you just have to use them.”

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Ransomware 2.0 is around the corner and it’s a massive threat to the enterprise

The profits from ransomware are making it one of the fastest growing types of malware and new versions could negatively impact entire industries, according to a Cisco report.

ransomware2.0

Despite the efforts made to improve cybersecurity at many organizations, there are too many systems with aging infrastructure and vulnerabilities that leave companies at risk, with ransomware one of the most sinister threats, according to a new Cisco report.

Ransomware is a top concern because it’s become an area of intense focus for cybercriminals due to its effectiveness at generating revenue. Once a cybercriminal hacks into a company’s files and encrypts them, victims have little option but to pay the asking price for the code to decrypt their files. Ransomware is becoming more ominous as new versions are continually being developed.

“The landscape is simple. Attackers can move at will. They’re shifting their tactics all the time. Defenders have a number of processes they have to go through,” said Jason Brvenik, principal engineer with Cisco’s security business group, discussing the Cisco 2016 Midyear Cybersecurity Report.

Cisco used data from its customers to create the report, since there are more than 16 billion web requests that go through the Cisco system daily, with nearly 20 billion threats blocked daily, and with more than 1.5 million unique malware samples daily, which works out to 17 new pieces of malware every second, Brvenik said.

Brvenik has the following recommendations for companies wanting to improve security:

  • Improve network hygiene – Improve aging infrastructure to limit vulnerabilities.
  • Integrate defenses – Use machine learning techniques combined with novel data views.
  • Measure time to detection – Find out how long an attacker can live in your network before they are found.
  • Protect your users everywhere they are – Protect users whether they’re on a laptop, a smartphone, or another device. Don’t just protect networks but protect users. They are the target.

The next step in the evolution of malware will be ransomware 2.0, which Brvenik said “will start replicating on its own and demand higher ransoms. You’ll come in Monday morning and 30% of your machines and 50% of your servers will be encrypted. That’s really a nightmare scenario.”

Ransomware campaigns started out primarily through email and malicious advertising, but now some attackers are using network and server-side vulnerabilities as well. Self-propagating ransomware will be the next step to create ransomware 2.0, and companies need to take steps to prepare and protect their company’s network, Brvenik said.

New modular strains of ransomware will be able to quickly switch tactics to maximize efficiency. For example, future ransomware attacks will evade detection by being able to limit CPU usage and refrain from command-and-control actions. These new ransomware strains will spread faster and self-replicate within organizations before coordinating ransom activities, according to the report.

JexBoxx, an open source tool for testing and exploiting JBoss application services, had been used to allow the attackers to gain access to networks in the targeted companies. Once the attackers had access to the network, they encrypted multiple Windows systems using SamSam.

Overall, in all aspects of cybersecurity, there are too many companies with vulnerabilities that haven’t been addressed. Out of 103,121 Cisco devices connected to the internet that were studied for the report, each device on average was running 28 known vulnerabilities. The devices were actively running known vulnerabilities for an average of 5.64 years, and more than 9 percent had known vulnerabilities older than 10 years, according to the report.

“In April, Cisco estimated that 10% of all JBoss servers worldwide were compromised. And they were compromised using readily available tools and old vulnerabilities. Adobe Flash is still a favorite. It gives a viable attack surface for them. And we see Microsoft Silverlight vulnerabilities. This means to us that people are opportunizing those that work for them,” Brvenik said.

Brevik noted that the nature of the attack is also likely to change, focusing on service-oriented technologies and systems, with teams ready to attack and try to compromise systems. Advertising is a viable model for attack.

“We saw a 300% increase in the use of HTTPS with malware over the past four months. Ad injection is the biggest contributor. Adversaries are using HTTPS traffic to expand time to operate. That’s the attacker opportunity as it exists today,” he said.

It’s no longer reasonable to expect to block 100% of threats, but being able to detect the threat fast, and limit the time the attacker is in your system is key to minimizing the damage. In December 2014, the median time before an attack was detected was 50 hours. In April 2016, it dipped to a median of 13 hours for the previous six months, Brvenik said.

“It is a living number as defenses improve and attackers change. This is good. It says that for the customers that have these systems, when they are compromised, they’re now down to 13 hours as a median time to detect it. I wouldn’t leave the door to my house open for 13 hours; and that’s what you’re doing when you leave your door open to attackers for 13 hours.”

Industries that previously thought they were immune because their business was of little interest to attackers are wrong.

“No industry is safe,” Brvenik said. “Assuming that what you do is of no interest to attackers is not a good way to think of it.”

Three takeaways for the readers

  1. Of more than 100,000 Cisco connected devices studied for the report, an average of 28 vulnerabilities were running on each one.
  2. Self-propagating ransomware is around the corner and companies need to protect themselves from the threat.
  3. Ransomware is giving massive profits to attackers, encouraging them to create even more sinister ways to attack. The average time of attack lasts 13 hours, down from 50 hours in 2014.

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Windows 10 Anniversary Update: Watch out for these nasty surprises

A major update to Windows 10 is being rolled out. These are the gotchas that are catching out early users.

windows-10-anniversary-update

Windows 10 users are getting the first major update to the operating system in just under a year, with the release of the Anniversary Update.

But alongside the new features and fixes are some more unwelcome changes, ranging from less control for users to frozen machines.

Here are the main gotchas to look out for, as well as some fixes.

Less time to change your mind

With the arrival of the Anniversary Update, those upgrading to Windows 10 from Windows 7 or 8 have less time to switch back to the earlier OS.

Prior to the Anniversary Update, Windows 10 users had 30 days during which they could choose to reset their machine and restore their original OS. However, following the update Microsoft has reduced this period to 10 days.

Microsoft claims it reduced the period after noticing that most users who chose to switch back did so within a few days of upgrading, adding the change will free storage space on users’ machines.

The reduction also coincides with the end of period during which Windows 7 and 8 users could upgrade to Windows 10 for free – meaning those now paying $120 or more to upgrade will likely be less keen to switch back.

Frozen computers and broken systems

When you update software there is always risk that something will break, and that’s exactly what seems to be happening for some who have received the Windows 10 Anniversary Update.

The most common complaint seems to be that the update causes the computer to lock-up soon after loading the desktop.

In response to the problem, Microsoft has been advising users to run Windows 10’s Maintenance Troubleshooter and if that doesn’t work, to perform a clean boot of the system.

Meanwhile, users are reporting the most reliable fix has been to roll back to an earlier build of Windows 10.

Another repeated complaint is that Microsoft’s virtual assistant Cortana is missing from the Task Bar, replaced instead with a search box. In affected systems, Cortana also seems to be disabled inside the Edge web browser.

Some users of Avast and McAfee anti-virus – both widely used products – are also reporting problems after the upgrade, as are gamers trying to use Xbox One controllers.

Cortana is more difficult to get rid of

If you’re not a fan of Microsoft’s virtual assistant Cortana then prepare to dislike the Anniversary Update.

Following the update, it is no longer possible to turn off Cortana from the virtual assistant’s in-built Settings menu.

Instead, if users want to ditch Cortana they will need access to specific admin tools or to edit the registry.

Users can also minimise the information that Cortana collects, although thisdoes require altering various settings.

Harder for admins to block ads

Another less welcome change is that Windows 10 Pro users lose the ability to use admin tools to block ads.

Prior to the update, admins could edit Group Policy settings to stop ads for apps showing in the Start menu and on the lock screen.

However, Windows 10 Pro users will lose that ability, and, following the update, disabling these ads via Group Policy settings will only be available to those running Windows 10 Enterprise, Windows 10 Pro Education, or Windows 10 Education editions.

Individual users should be able to turn off many of these ads by disabling Windows 10 tips, tricks, and suggestions and Windows Store suggestions in the Settings app, however.

Following the Windows 10 Anniversary Update, new installs of Windows 10 will show double the number of ads for Windows Store apps in the Start Menu. Some users have also reported a possible increase in the number of ads shown on the lock screen following the update.

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Windows 10: Reasons not to upgrade; 5 good resume apps

From privacy to compatibility and control, these are the reasons why you might want to give the upgrade to Windows 10 a miss.

getwindows10

At the end of this month Windows 10 will, at least for now, cease to be available as a free upgrade to Windows 7 and 8 users.

Microsoft is engaged in a final push to get users to upgrade, stressing the new OS introduces fresh features to Windows and overhauls its design. However, is Windows 10 right for you? Here are some of the reasons you might not want to upgrade.

1. You’re worried about privacy

By default Windows 10 collects more data than many users are comfortable with. This includes information about how Windows and Windows apps are used, what you type, your contacts, your location, calendar appointments and more. If the virtual assistant Cortana is enabled, this data extends to web browsing history, voice commands and even more information about your activity.

Users of Home and Pro versions of Windows 10 can only reduce this data collection to the “Basic” level. On this setting, Windows 10 collects information about security settings, quality-related info (such as crashes and hangs), and application compatibility. Microsoft describes this information as being essential for maintaining and improving the quality of Windows 10 and says that only “anonymous identifiers” are transmitted.

However, questions remain about the information that Windows 10 sends back to Microsoft, even when you turn the data gathering settings down a minimum. Tech website Arstechnica found that even with the virtual assistant Cortana disabled, Windows 10 sends a request to www.bing.com that appears to contain a random machine ID that persists across reboots. Similarly, even when Microsoft OneDrive cloud storage was disabled and Windows 10 was not tied to a Microsoft account, the OS still seemed to be sending information to a server connected to OneDrive. While Microsoft stressed there is no query or search data being sent, Arstechnica queried the inclusion of a machine ID.

ZDNet’s Ed Bott has said the very basic telemetry data collected by Microsoft is anonymized and doesn’t reveal anything more than very high-level information along the lines of an unidentified Windows 10 user ran a particular app for half an hour.

However, for some users, even the gathering of anonymized usage data is more than they’re willing to put up with.

2. It might cause pain for older machines

Windows 10 can run on a computer with relatively modest specs, working on many older PCs that shipped with Windows 7. But just because you can run Windows 10 on paper, you may not be able to in practice.
While the Get Windows 10 app that schedules the upgrade from Windows 7 or 8.x should check your system compatibility, some users that pass this test complain the upgrade still fails or devices don’t work properly.

As Microsoft states: “The upgradability of a device includes factors beyond the system specification.”

Microsoft gives you the option to rollback your machine to its previous OS, but there are reports from multiple people who claim the upgrade left their machine virtually unusable. In these cases either the rollback feature didn’t work or it did work but the earlier OS is no longer stable, with previously working programs crashing.

f the upgrade process completes successfully, missing driver and firmware support has also caused difficulties for some Windows 10 users. Those affected cite problems such as monitors not working at their native resolution. Some of the Intel integrated graphics chips used in older laptops are also incompatible with Windows 10, though Windows 10 should warn of this fact.

These problems don’t seem to affect the majority of upgraders, but it’s worth being aware they exist, particularly if upgrading an older machine.

On a less serious level, upgrading to Windows 10 may not break your machine but it could mess with your settings. Microsoft has come under fire for Windows 10 changing users’ default settings in a number of areas, such as swapping the default browser to its own Microsoft Edge.

3. Less control over updates

Windows 10’s update process happens both more frequently and less obviously, with Windows Home and Pro users automatically receiving updates when they’re available.

Windows Home users have less control over how long they can postpone updates for, and less easily-available information about what changes these updates will make.

The lack of control that Home users have over when updates are applied led to a group of users petitioning Microsoft to let them delay and refuse these downloads. Their reasoning was that since forced updates can crash machines, for instance via bad firmware or driver updates, all users need control over how updates are applied.

Another core concern for some users when it comes to Windows 10’s frequent updates is the amount of data downloaded, with updates often weighing in at hundreds of megabytes. However, Windows 10 does allow users to block all but essential updates by toggling on ‘metered connection’ in the WiFi settings.

4. You don’t like the new look

As much as Windows 10 has won people over by bringing back elements of the classic Windows desktop and Start menu — anyone fresh from Windows 7 will need to adjust to Windows 10’s new look.

Unlike Windows 7, Windows 10’s Start Menu takes up far more room, thanks to a menu full of tiles that is bolted onto the side. While most users should be able to quickly adjust to these cosmetic and layout changes, other alterations may grate more. Perhaps the most controversial tweak to the Start Menu is theinclusion of adverts for apps in the Windows Store. These promoted apps are tiles that link to the Windows Store or to apps that have been automatically installed on your PC by Microsoft. With the latest Anniversary Update, the number of these promoted apps will double, from five to 10.

And while it can be argued that Windows 10 is arguably easier to navigate, with its search function built directly into the Taskbar, the new OS introduces some significant changes that may confuse new users.

Whereas Windows 7 allowed users to adjust their system settings using the Control Panel, Windows 10 has both the Control Panel and Settings pages — with some configuration options exclusive to one or the other. This mix and match approach has been described as disorientating by some users.

5. Missing features

Windows 10 may add many new features — the virtual assistant Cortana, the new Edge browser — but it also lacks some key elements of earlier Windows operating systems.

Perhaps the biggest omission are the placeholders for Microsoft’s OneDrive cloud storage service. In Windows 8.1, placeholders, also called smart files, let users see all of the files stored in the OneDrive service, whether those files were stored on the device or not. This feature was removed from Windows 10.Microsoft appears to be working on reintroducing placeholders, although there is still uncertainty about when they will be brought back.

Windows Media Center, the software for TV, music and movie playback is also gone from Windows, so if you are particularly attached, and not willing to mess around with an unofficial version, you may want to pass on the upgrade.

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The end is near: Say goodbye to the Windows 10 free upgrade

The deadline for a free Windows 10 upgrade is right around the corner. Find out what happens after the offer expires.

Windows 10-July29

Don’t look now, but July 29, 2016, is coming up fast. That is the one-year anniversary of the release of Windows 10, which means the ability to upgrade to the new operating system for FREE will soon expire. (If you are interested, you can take a look at the official countdown here.)

In a January 21, 2015, Windows Experience blog post titled The next generation of Windows: Windows 10, we learned that Windows 10 would be a free upgrade. Author Terry Myerson said:

Today was a monumental day for us on the Windows team because we shared our desire to redefine the relationship we have with you—our customers. We announced that a free upgrade for Windows 10 will be made available to customers running Windows 7, Windows 8.1, and Windows Phone 8.1 who upgrade in the first year after launch.

A little over six months later, on July 28, 2015, Myerson penned another Windows Experience blog post, titled Windows 10 Free Upgrade Available in 190 Countries Today, in which he reiterated the free upgrade policy:

From the beginning, Windows 10 has been unique—built with feedback from five million Windows Insiders, delivered as a service with ongoing innovations and security updates, and offered as a free upgrade to genuine Windows 7, Windows 8.1 and Windows Phone 8.1 customers.

If you’ve been reading articles by Woody Leonhard or Paul Thurrott in recent months, you know that Microsoft has been upping its game with the Get Windows 10, or GWX, program it built into Windows 7 and Windows 8.1. It really wants every Windows user everywhere to be running Windows 10.

Any holdouts—Windows 7 or Windows 8.1 users who have been sticking to their guns so far—have only a few more weeks to go before losing their chance to get Windows 10 for free.

In a recent Windows Experience blog post titled Windows 10 Now on 300 Million Active Devices – Free Upgrade Offer to End Soon, Yusuf Mehdi, the corporate vice president of Microsoft’s Windows and Devices Group, said:

…we want to remind you that if you haven’t taken advantage of the free upgrade offer, now is the time. The free upgrade offer to Windows 10 was a first for Microsoft, helping people upgrade faster than ever before. And time is running out. The free upgrade offer will end on July 29 and we want to make sure you don’t miss out. After July 29th, you’ll be able to continue to get Windows 10 on a new device, or purchase a full version of Windows 10 Home for $119.

What will Windows 10 cost after July 29?

As Mehdi pointed out in his post, you will be able to purchase a full version of Windows 10 Home for $119.

But how much will Windows 10 Pro cost?

Well, if you head over to the Microsoft Store right now, you’ll find that you can purchase both Windows 10 Home and Windows 10 Pro as a download or on a USB flash drive. Windows 10 Pro will cost you $199.99. And moving past the July 29 deadline for the free upgrade, it’s a pretty safe bet that prices will remain the same—especially since they’re the same price points that the full versions of Windows 8.1 Home and Pro sold for when that operating system was new.

Will there be upgrade versions of Windows 10 after July 29?

Since Microsoft provided free upgrades for a full year, I wonder if there will be upgrade packages for Windows 7 and Windows 8.1 users who decide to upgrade to Windows 10 after July 29. I suppose that it’s possible, but then again, maybe not. When Microsoft introduced Windows 8.1 packages, it offered only the full versions—there were no upgrade versions of Windows 8.1. With that in mind, it’s easy to speculate that this may also be the case with Windows 10.

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