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Category: Telecommunication

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Office Mobile for iPhones

Untitled On June 14, 2013, Microsoft released Office Mobile in the Apple Store for all Office 365 users at no cost.  This app is available for iPhone 4 and up, iPad 3rd generation and up, iPad Mini and iPod Touch 5th generation.  All devices are required to run iOS 6 and up.

Office Mobile allows you to view and edit Word, Excel, and PowerPoint documents.   SkyDrive, SkyDrive Pro and SharePoint are ways to access documents.  “Recent Documents” tracks the most recent documents that you viewed or changed and makes them easily accessible.  Offline editing does not require a constant internet connection but allows you to save your changes once reconnected to a network.

On June 10, 2013 Apple announced that iWork Apps, such as Pages, Numbers and Keynote, can cross platforms to be used on Windows Systems.  Although, iWork Apps are proficient, they can not compare to the Office Suite. 

Microsoft has taken a huge step by crossing platforms with Office software and returning the upper hand to Microsoft.  Office 365 has become more valuable for businesses and home users.  

For more information on Hosted Services and Office 365

 please contact us 856-745-9990 or click here.

 

RingCentral July Feature Release

Take a look at RingCentral latest release of useful new features and upgrades for you and your workforce.

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RingCentral Meetings Updates

Transform any ordinary conference room into an exceptional online meeting space. Extend your RingCentral Meetings capabilities with.

  • RingCentral Rooms easily adds web conferencing services to the off-the-shelf conference room equipment you may already have. All you need is an iPad, camera, monitors, speakers, and a Mac.
  • RingCentral Room Connector enables you to use your existing H.323/SIP conference room systems to connect and collaborate with RingCentral Meetings participants from desktops, mobiles or tablets.
    Learn more about creating connected conference rooms.

Contact your Account Manager to get a personalized demo of RingCentral Rooms and Room Connector.

RingCentral Glip Updates

RingCentral Glip* provides a digital workspace for truly modern collaboration. Users get team messaging, simple task management, shared calendars, and a place to keep notes. Here are some additional updates:

New iOS mobile app to make RingCentral Glip on the go a better experience.

More administrative controls to turn on or off guest invitations and other features.

Learn more about our updates to advanced notifications, / commands, Giphy and more.

Get RingCentral Glip for you and your workforce.

Service & Application Updates

Online Account User Interface Changes

We’ve redesigned the Company Info, Phone Numbers, and Phones and Devices sections of your online account with better manageability, search, display and bulk actions where applicable. Learn more about the visual and functionality changes.

Automatic Call Recording

Now you can set up an automatic call recording annoucement for all inbound and outbound calls. Learn more and how to set up Automatic Call Recording.

Available for RingCentral Office Premium and Enterprise customers.

RingCentral Global Office

Local numbers and in-region calling are now available in 24 countries with RingCentral Global Office. Provide a consistent voice, messaging, and collaboration experience across your international workforce. Request a demo to learn more and to see the complete list of supported countries.

New integrations

Skype for Business: Make and receive calls, send SMS messages, or start an online meeting to Skype contacts and any phone number using your RingCentral service within the Skype for Business application.

Dropbox: Automatically back up and store your RingCentral records of voicemails, recording, text messages and faxes in your Dropbox accounts.

Additional Updates

ConnectCentral RingCentral User Conference

Register for ConnectCentral before July 31, 2016 for our early bird special. The event will be highly educational and will provide insights on how to increase the efficiency of your IT resources, support your dynamic workforce, and communicate more effectively across your entire organization. See the full agenda.

Professional Consulting Services

RingCentral Professional Services is an ongoing resource you can utilize at any point as a RingCentral customer, especially when your company is going through a major change. Also available, our managed services can help expedite technical support, proactive case management, and engage in sharing best practice recommendations. Learn more.

Release Notes

For more information on these and other changes, check out the latest Release Notes.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

Safari on iOS and Mac crashing, bug related to Safari Suggestions, here’s how to fix

A strange bug is affecting many Safari users today, causing crashes on iPhone, iPad and Mac. For many users, simply tapping in the URL bar will cause the browser app to crash completely.  The exact issue causing the crashing has not been locked down, but it appears to be related to Apple’s Safari Suggestions service. It’s a very annoying bug that is affecting a lot of people all of sudden today.

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When you type a URL, Apple sends what you type to its servers, returning a response with autocomplete search queries, Top Sites and other info. There appears to be a bug in this server request that is causing Safari to randomly crash. Users are discovering some potential workarounds until Apple fixes the problem properly …

Disabling Safari Suggestions seems to be helping resolve the bug for many people on iOS. On your iPhone or iPad, go into Settings, tap Safari, and toggle off the ‘Safari Suggestions’ switch. This will fix the crashing, obviously its only a temporary fix until Apple sorts its servers out as it will disable the Safari Suggestions functionality.

Another option is to enter Private Browsing mode. In private browsing, by design Safari does not contact the suggestions server for intelligent completion options, so the server is never contacted and the crash never arises.

The bug is affecting users in many countries, but not all. It also depends on the state of your Safari, whether it has certain data cached already. The crash has been seen on iOS 8, iOS 9 and OS X 10.11. The bug could be even more widespread beyond these platforms however. It is pretty crazy flaw that is affecting so many people this morning, with many reports across European iOS customers.

We have contacted Apple about the issue for clarification, but it’s such a serious functional flaw that we expect a fix very shortly. Please note: this is an unrelated incident to the prank site CrashSafari.com.

Update: The Safari crash bug has now been fixed, according to Apple.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Apple Updates iPod Touch

New iPod uses same chip as iPhone 6 and will come in an array of colors

Varieties of the new iPod Touch

Apple Inc. introduced its updated iPod Touch that features the same chip used in the iPhone 6 and other upgrades that bring the device’s capabilities more in line with those of its smartphones.

The update also includes a new color lineup—including space gray, silver, gold, pink and blue—for the iPod Touch, as well as the iPod Nano and iPod Shuffle models.

The iPod was a breakthrough portable music player when it was introduced in 2001, but it has been displaced by smartphones in recent years.

Starting at $199, Apple said the iPod Touch has 10-times faster graphics performance and improved fitness tracking. The company said the upgraded iPod also offers three-times faster Wi-Fi connectivity.

Apple also touted the iPod Touch’s new 8-megapixel iSight camera and an improved FaceTime HD camera, with features including slo-mo and burst mode, as well as improved face detection for higher quality selfies.

Have questions?

Call us at: 856-745-9990 or Visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

To read thsi article in its entirety click here.

Windows 10’s features

The new Windows 10 notifications will follow you everywhere

Windows 10 has a new notifications center for your apps — even the ones from your Windows Phone.

When you’re poking around Windows 10, you’ll notice something new: A small taskbar button that, when clicked, reveals a sidebar full of app notifications.

Welcome to the new notifications center, which is basically the Windows 10 version of the Action center in Windows Phone 8.1. The notifications center is part of Microsoft’s dream of “Windows everywhere” — it’s a universal notifications center that will pop up your app notifications across multiple platforms. Because who doesn’t want to be alerted about new Twitter followers on their phone, tablet, and now PC?

The new notifications center consists of two parts: The notifications area at the top, and the “quick actions” bar at the bottom. In the notifications area you’ll see notifications from various apps, including Twitter, Facebook, and your email account, as well as notifications from phone apps (e.g. alarms) if applicable.


Mouse over notifications and click the ‘X’ to dismiss them.

You can dismiss notifications three different ways: You can mouse over the app name (e.g. Twitter) and click the ‘X’ next to it to dismiss all notifications from that app. You can also mouse over each individual notification and click the ‘X’ next to it to dismiss that specific notification. Or you can click Clear All in the upper right corner of the notifications center to dismiss all notifications from all apps. Because this is a “Windows everywhere” feature, notifications you dismiss in the notifications center will also be dismissed on your other Windows devices, such as your phone.

In the quick actions bar, you’ll see four quick-access buttons as well as an Expand link. Click Expand to see all quick actions. Actions include things like a Tablet Mode toggle button, a link to the Display settings, a link to all settings, and toggle buttons for Location and Wi-Fi. Tap a quick action button to toggle a setting (tablet mode, location, Wi-Fi) on or off, or to go directly to the settings menu so you can configure your display, connection, or VPN.

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Pick your quick access quick actions from the Settings menu.

To choose which quick actions appear above the break, go to Settings > Notifications & actions > Choose your quick actions. Here, you’ll see four small buttons that you can click on to swap out actions. If you’d prefer to have your Wi-Fi toggle on hand whenever you open the notifications bar, you can switch it for the Display button. Of course, you’ll always be able to see all of the quick actions by clicking Expand in the notifications bar.

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In the Settings menu, you can also choose which apps’ notifications to display.

Here, you can also pick and choose which app notifications you’ll see in the notifications bar. If you want to turn all notifications off, you can simply click the toggle next to Show App Notifications. You’ll no longer see pop-up banner notifications, nor will you see app notifications when you open the notifications center.

If you’d prefer to just turn off notifications for specific apps, you can do that, too — find the app in the list and click its toggle to Off. Next to each app in the list you’ll see a link to Advanced notifications settings for that app. Go into Advanced to turn off specific notifications for that app — either banner notifications (pop-ups in the lower right corner of your screen) or notifications in the notifications center.

Want to turn your clock off? You can do that, too.

In the Notifications & Actions section, you can also clean up your taskbar by clicking “Select which icons to appear in the taskbar” (you can turn on and off things like the Network icon and the Volume icon), or by clicking “Turn system icons on or off.” In “Turn system icons on or off,” you can turn off the clock, input indicator or action center — in other words, you can turn off all system tray icons and have a completely icon-less system tray, if you so choose.

Have questions?

Want to get Windows 10?

Contact Our Expert IT business team
Call us at: 856-745-9990 or Visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design ServicesServer SupportNetwork ConsultingInternet PhonesCloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Microsoft Office Mobile

ios-office365-hero2Microsoft released Office Mobile in the Apple Store for free to all Office 365 users on June 14, 2013.  Office Mobile has a lot of stipulations and only provides the basic document editing capabilities.  Integrating Office Mobile with SkyDrive and Office 365 is a smooth process.

The first stipulation is Office Mobile is designed for iPhone.  The app is not optimized for iPad use; older iPad(s) receive errors.  The second stipulation is Office Mobile requires an Office 365 subscription.  A large percent of businesses have not switched to Office 365 which excludes potiential Office Mobile users.

For Office 365 subscribers, Office Mobile is a free app that provides the ability to view, edit and save Office documents.  All users that are not Office 365 subscribers can continue to use Office-compatible mobile apps that provide the same functionality.

Office Mobile has a similar interface to Windows phone.  After installing Office Mobile, users can view, edit and save Word, Excel and Powerpoint documents.  Users may be surprised with the limited editing abilities.  SkyDrive, SkyDrive Pro and SharePoint are ways to access documents.  ”Recent Documents” tracks the most recent documents that you viewed or changed and makes them easily accessible.

For more information on Hosted Services and Office 365

 please contact us 856-745-9990 or click here.

 

RingCentral Mobile Users Without A Digital Line

Ring Central allows your employees to communicate anywhere, anytime on any device. In the past, Ring Central has not been enforcing licenses for employees that are using the system on mobile devices without a digital line. That is about to change. 

 

RingCentral Mobile Users FAQ

 

Why are you now charging for Mobile Users without a digital line?
Mobile Users without a digital line can make and receive calls and have access to many of the same capabilities as users with digital lines. These include RingCentral Glip, RingCentral Meetings, integrations and more. With this advanced functionality, these users have begun using the product the same way they would a digital line.

Consequently, Mobile Users using the system without a digital line will now be considered part of the total licensed users and will be charged based on their account’s current cost per digital line.

Will I be charged for using the Mobile App?
No. Mobile Users with a digital line are not affected, and can continue to use the Mobile App for no additional charge. This change only affects Mobile Only Users without a digital line.

When does this take effect?
Please refer to the email notification for the timing of this change for your account.

What will be the cost?
The cost for each Mobile User without a digital line will be the same as users who have a digital line. If you want to add digital lines for your Mobile Users at no additional cost (excluding taxes and fees), please contact your RingCentral account manager.

What are the benefits to Mobile Users of adding a digital line?
By adding a digital line, the Mobile User will get full access to RingCentral’s softphone (inbound and outbound) and the ability to use a desk phone if needed. If you are interested, please contact your account manager by calling  800-591-7973.

How do I know which Mobile Users without a digital line will be billed at any given time?
System administrators can log into their RingCentral account and see this information under the billing tab. See more details here. If a mobile user without a digital line is inactive or is only used for internal company calls, within a given month, there will be no charge.

 

New Features for RingCentral

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RingCentral is a company that specializes in providing business VoIP services, fax services and mobile communication solutions.  RingCentral continues to offer more features to boost efficiency. 

Intercom:

intercomIntercom allows you to call an individual extension that will automatically pick up on speaker.  This is a “one-to-one” feature, not a “page-all” feature.

Intercom is available for:

  • Cisco – 303 / 502G / 504G / 508G / 509G / 525G / 525G2 
  • Polycom – 321 / 331 / 335 / 450 / 550 / 560 / 650 / 670 / VVX500

Softphone and Polycom 6000 conference phones can only initiate Intercom using the touch tone command.

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Polycom VVX-500

The new color touchscreen IP phone with 12 touch keys that display Presence Status, speakerphone, integrated PoE, Gigabit Ethernet… etc.

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Business SMS:

Business SMS easily integrates with iPhone(s) and Android(s) to allows you to use your business RingCentral number to send and receive text messages from customers, colleagues and company departments.

  • Unlimited texting
  • Ability to text from multiple devices using RingCentral smartphone App

conferencing2Audio Conference Bridge:

Audio Conference Bridge allows you to setup and/or join unlimited conference calls anytime and anywhere. 

  • Dedicated conference bridge dial in number
  • Free unlimited conference calling
  • Host & Participant access codes for each RingCentral User

callrecording3Call Recording:

Call Recording can be used on your Softphone, IP phone or cell phone and allows you to record conversations on for RingCentral phone number.

  • On-demand recording
  • Recordings stored in the cloud
  • Anytime access for playback or download

callparkCall Park:

Call Park allows you to park a call (put on hold) in two ways:

  • Public Call Park – allows anyone to pick up the call
  • Directed Call Park – only allows the owner of the extension to retrieve.

For more information regarding RingCentral,

please contact us at 856-745-9990 or click here.

RingCentral’s New Pricing Editions

RingCentral is a company that specializes in providing business VoIP services, fax services and mobile communication solutions. RingCentral is moving from one (1) Office product to multiple Office editions with differentiated feature or functionality.

New Pricing Editions

Effective July 4th, RingCentral Office has changed to an editions pricing model (US Only).  Each edition now includes specific feature sets and is priced differently.

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Frequently Asked Questions

Q: Do existing Office customers get moved to new editions?

No.  Existing customers or users will continue to be granted a special exception on their current plans: Entrepreneur, Office Metered Toll-Free (MTF) and Office Unlimited.

Q:  Can existing users be upgraded to the new editions?

Yes.  They can use the upgrade wizard.

Q:  What are the benefits of these new Office editions?

The new editions offer the following:

      • Offers you flexibility to select the best feature or functionality set based on your business needs at a low monthly price.
      • Enables your large business to move up the market through enterprise level capabilities.
      • Provides one complete solution for any location and any number of employees.
      • Enables advanced call management and phone system administration.
      • Lets you manage, access, and use on smartphones and tablets.

Q:  What are the differences among the new Office editions?

There are various differences among the new editions, namely:

Standard:  Cloud PBX with call management features and mobile apps, unlimited calling/faxing/texting/conferencing and 1000 toll-free minutes.

Premium:  All Standard edition features, Salesforce CRM integration, Automatic call recording, Premium support for 10+ users and 2500 toll-free minutes.

Enterprise:  All Premium edition features and unlimited toll-free minutes

Refer to the table below for more information:

PricingEditions3

For answers to more frequently asked questions, click here.

For more information regarding RingCentral,

please contact us at 856-745-9990 or click here.

Introducing RingCentral Cloud Touch

I’m excited to announce the launch of our new RingCentral Cloud Touch platform, the first and only phone system that enables businesses to set up, manage and use their phone system from smartphones and tablets.

We’ve completely re-imagined the phone system, enabling businesses to turn any location into an office while giving employees the flexibility and freedom to access the system from any connected device. We help businesses, administrators and end users work the way they want to – from anywhere and on any device.

Our new platform includes three key components:
1. RingCentral Touch – Fully touch-powered platform for phone systems, enabling full management capabilities from any tablet or smartphone. Intuitive customizable settings for administrators and users provide unmatched flexibility and control.

2. RingCentral Presence – Presence is extended beyond desk phones, enabling users to see availability based on smart mobile devices. Enabled with simple controls, users can access from everywhere. Employees are better connected with presence that integrates mobile users.

3. RingCentral Connect – RingCentral integrates with Dropbox, Box and Google Docs, enabling customers to share documents and files in the cloud, providing enhanced productivity.

We’d love to hear how RingCentral Cloud Touch enables you to work from anywhere and manage your phone system with ease!

CALL US NOW!