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Category: Google Voice

Telecommunication / Google Voice Category

Move Over Skype, Calling From Gmail

Kon’nichiwa, hola, and bonjour says Google, as it expands Gmail calling to support a total of 38 languages and four currencies including Euros, British pounds and Canadian / US dolla dolla bills y’all. The calling feature allows Gmail users to call landlines and mobile phones from within their Gmail browser for next to nothing, making the email center a one-stop shop for IMs, emails, video and voice calls. The year-old service is lowering its call rates to $0.10 per minute to mobile phones in the UK, France, and Germany, $0.15 per minute to Mexico, and $0.02 per minute to any number in China and India. Calling landlines is even cheaper — which would be fantastic if you actually knew someone that still used one. The expanded language support and cheaper calls adds another piece of ammo to Google’s arsenal as it goes head-to-head with Skype (which charges $0.18 – $0.25 per minute for calls to UK mobile numbers), after the company conveniently partnered with Google+’s arch nemesis for calls from within the social network. But hey, at least those late-night arguments won’t cost the former nearly as much as it once did.

 

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How I deleted Google from my life

I realized handing over my entire life to one platform had its downsides.

I deleted Google from my life, and I can show you how to do it, too.

After being a devoted Googler for many years, I realized putting all my data on one platform had its downsides. A couple of factors in particular drove me to make a clean break.

Deleting Google for privacy and security

The appeal of escaping Google comes down to privacy. Google collects an alarming amount of data about you. It’s safe to say that if you’re not a paying customer then you’re the product being sold, and that’s Google’s business model.

Security goes hand-in-hand with that. I’m sure Google’s servers are closely guarded, but I still didn’t want all my data to be concentrated in one place.

To Google’s credit, the company gives you tools to opt out of the give-us-your-private-data-for-our-services game altogether. We cover the basics in these two articles:

  • How to download your Google data so you can see what’s being recorded.
  • How to delete your Google data to protect yourself.

Deleting Google for social impact

Another reason to get rid of Google is make your choice as a consumer for a healthier, more responsible media. As a working journalist, I’m acutely aware that Google and Facebook jointly dominate the media distribution and discovery landscape. With no strong competitors to Google Search in particular, Google’s algorithms hold unprecedented sway over the discourse in our society.

The importance of search discovery means that publishers and journalists must write stories to match the queries typed in by readers. That means coverage is guided by readers’ preconceived notions about a news event, not by objective reporting. That’s a deeply disturbing state of affairs for any democratic society.

Google outwardly seems as dedicated to responsible stewardship as one could hope, but it’s still concerning enough to merit supporting alternatives and competitors.

How my Google-free experiment started

When I decided to drop Google, I had just left a full-time job at a company that used Google mail and other apps. I stopped using all Google products while I freelanced. Note: If you’re an Android user, this is basically a no-go. Fortunately, I use a combination of Windows PCs, Macs, and iOS devices, so I wasn’t trapped.

Everyone uses Google differently, but I focused on forgoing the services that are core to the experience: Gmail, Docs, Drive, Calendar, Maps, and Search.

Dropping Gmail was easier than expected. I tried Yahoo! Mail, but there were too many ads for my taste. The web interface for Apple Mail at icloud.com was just adequate. I found Microsoft’s overhauled Outlook web interface (and truly excellent mobile app) was the best alternative.

Apple’s iWork for iCloud lets you use its productivity applications and share content across devices.

Instead of Docs, I tried Office 365 and iWork for iCloud. I liked them both better than Docs because I prefer native apps to web apps, and because I think both have more elegant designs—especially iCloud. Apple’s iWork for iCloud is similar to Docs in that it’s online-only, and designed for collaboration. It also has a mobile app. Office 365 will be pretty familiar to anyone who’s worked with Office’s desktop versions.

It was also pretty easy to kick Drive to the curb. Cloud storage competitors abound. I always preferred Dropbox to Drive anyway because I find that its OS X and Windows apps are better-integrated into the OS’s normal file browsing experience. Google Drive feels like it’s meant to be a place to store documents and back up files, not seamlessly augment your local storage—even though it does that in some ways.

Dropbox’s file-sharing features are competitive and in some ways better than those in Google Docs.

Google Calendar has plenty of competition. This is a more personal choice, and people can get very attached—consider the furor when Microsoft shuttered Sunrise Calendar. On the other hand, it inspired us to find third-party alternative calendars, which could also replace Google Calendar.

What didn’t go well

I tried Apple Maps. I tried Waze. Google Maps is still the best.

I couldn’t quit everything Google offered so easily. Google Maps alternatives were a challenge. Your best bets are Waze or Apple Maps, but let’s be honest—they have nothing on Google Maps. Unlike Apple Maps, Waze has a web app, and powerful community-sourced data is its biggest selling point. But guess what? Google uses Waze’s data in Maps! So rather than gaining that feature, you’re just losing all the stuff Maps has that Waze doesn’t.

Google Search rules for a reason. The only two decent alternatives I found were Bing and DuckDuckGo.

Bing is as good or better than Google in many respects, but Google’s algorithms and semantic search win hands-down.

Bing is a strong competitor. Some features, like video search, are even better than what Google offers. But Bing’s algorithm and the semantic search show more cracks than Google’s do.

DuckDuckGo isn’t as full-featured, but it records no user data—that’s the primary selling point of the platform. Both search options were passable, but Google has nailed semantic search with a precision that no one else can touch.

Back in Google’s grasp

I lived Google-free for five months, compromises and all. Then I was hired at a new job that required me to use Google. I considered the experiment a success, to the point that I was dismayed to abandon it at the new gig.

Google has us in its grasp for good reason. Looking back at my life without it, I can honestly say some alternatives couldn’t compare. Your mileage may vary based on which services you value most. If you decide to delete Google from your life, too, let us know how it goes on our Facebook page.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Windows phones’ free-fall may force Microsoft to push harder on Windows 10 adoption

Microsoft needs to protect its access to your wallet.

Windows_Phone_logo

 

Poor little Windows phone could have a bigger effect on Microsoft’s business than you’d think. As the company’s mobile device strategy continues to disintegrate, Microsoft may feel compelled to push harder on Windows 10 adoption and paid services to prove it can survive without a viable smartphone—and that could be bad news for consumers.

The raw numbers are shocking: Microsoft sold a minuscule 2.3 million Lumia phones last quarter, down from 8.6 million a year ago. Phone revenue declines will only “steepen” during the current quarter, chief financial officer Amy Hood warned during a conference call. That’s dragged down Microsoft’s results as a company, too.

Chief executive Satya Nadella opened his remarks to analysts optimistically, however, by noting that Windows 10 now powers 270 million devices in active use, a steady increase in its user base since the formal launch of Windows 10 last July. Later on, he summed up Microsoft’s message: “In this world, what matters most is the mobility of a person’s experience, not any one single device,” he said.

Will Wall Street buy it? If it does, Nadella will be free to continue. But if investors begin to get cold feet, you might see Microsoft push Windows 10 more aggressively to keep its numbers up.

Microsoft

Selling hardware to sell services

Nadella’s strategy is simple enough: grow Microsoft’s revenues, in part by convincing customers to adopt its paid subscription services. The most direct way is through sales of Surface or Lumia hardware. If that fails, then a third-party Windows 10 PC will suffice. Failing that, Microsoft apps like Bing or Cortana running on iOS or Android are acceptable as well.

But what Microsoft really wants is to sign you up for paid subscription services: Office 365 and Xbox Live, plus the corresponding enterprise licenses for Windows 10, Office 365, and Azure. ”Overall, the thing that we’re most focused on with Office 365 is how do we make sure we have the Office 365 endpoints everywhere, [with] good usage,” Nadella said.

bing-home-page

According to Verto, which measures online audience across all devices, Microsoft has four online properties with more than 100 million users per month: Microsoft Live (177.1 million), Bing (138.9 million), Microsoft Office (136.3 million), and MSN (121.5 million). Skype has 83.7 million users.

Viewed through the lens of “constant currency” adjustments that discount inflation, Microsoft’s strategy seems to be working: commercial Office 365 license revenue was up 7 percent, consumer Office 365 license revenue by 6 percent. Windows non-Pro revenue growth was 15 percent, though Pro revenue to the commercial market dipped by 11 percent. Xbox Live active users are now at 46 million, up 24 percent from a year ago.

Hidden dangers

Peer a little closer, though, and you begin to see signals that may be worrying the more impatient sectors of Wall Street. For one, device revenue is expected to continue falling. Save for a $12.7 billion holiday quarter, revenue in Microsoft’s “More Personal Computing” group has bumped along each quarter for the past year at about $9.3 billion or so. It’s expected to fall to between $8.7 billion and $9 billion this quarter, CFO Amy Hood said, apparently all attributable to the decline in phone sales.

The PC is the most frequently used device to access Microsoft services, Verto found, with 195.6 million monthly users. The smartphone is second, with 85.8 million users—but few of those devices are Windows phones.

lumia950

”Microsoft is clearly in an interesting position,” said Hannu Verkasalo, the chief executive of Verto, in an emailed statement.Microsoft has said in the past that the service matters more than the device, and the company does have software traction. “They have quickly pushed their mobile reach with their new device agnostic strategy,” Verkasalo continued.

Here’s the catch: “Even though they still have twice as many users using Microsoft services on PCs versus smartphones,” Verksala pointed out, “the mobile segment is the growth area.”Lacking a viable mobile device, Microsoft is missing out on opportunities to get even closer to users—and their wallets—in this growth area.

There’s also some evidence that Microsoft isn’t selling services as quickly as it could. Microsoft added just 1.6 million Office 365 consumer subscribers during the quarter, for a total of just 22.2 million users. Remember, at least 60 million Windows 10 PCs were sold during that quarter alone.

Keep your eyes open

All this means that the process of locking in customers to the Microsoft platform might be taking longer than expected. To date, investors haven’t minded, generally cheering Nadella’s leadership and sending the company’s stock up to near its all-time high in 1999.

But given Microsoft’s lower earnings and revenue—and downward guidance in key business units—it’s possible Microsoft may come under greater pressure to make its Windows 10 vision a reality. That’s not necessarily great news for consumers.

We all know how Microsoft originally made Windows 10 a free update, then began essentially forcing upgrades on users. To be fair, the company hasn’t stopped rolling out updates and new features, with the so-called Anniversary Update on the horizon.

So far, the company has taken the same “softly, softly” approach to Office 365: New Skype for Business features essentially require Office 365, as do new unsafe email warnings for Outlook. But what might Microsoft do if it feels it needs to make Office 365 stickier—put all of Office Online behind a paywall, perhaps?

Several analysts questioned Microsoft about potential profit margin declines. Nadella and other Microsoft executives indicated they’re staying the course. Eventually, though, Wall Street is going to take a harder look at how Microsoft’s strategy is playing out—and the one-year anniversary of Windows 10 could be the ideal time.

Say what you will about Windows 10 and privacy—Microsoft remains generally benign. But if investors start putting the screws in, you can’t help but wonder if there will be more pressure to pay up.

Have questions?

Get answers from Microsofts Cloud Solutions Partner!
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LL C is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

Windows 10: Ten big things to watch for in 2016

This year will mark the first full year of release for Microsoft’s new OS. A look at what’s in store for Windows 10 this year.

Windows

Windows 10 was described as the “last version of Windows” – an OS that would evolve over time rather than be superceded.

In the few months since Windows 10’s launch Microsoft says it has been installed on more than 110 million devices. But just what lies in store for the OS in 2016, how will it get better and what new devices will it find its way onto?

1. Windows 10 will begin automatically installing on your old machine

Windows 10 is available as a free upgrade to Windows 7 and 8.1 users and Microsoft is getting increasingly aggressive about moving these users to the new OS.

From this year Windows 10 will automatically begin installing on most Windows 7 and 8.1 machines.

Users will still need to confirm the installation manually for it to continue. However, if they choose not to proceed it’s unclear if they can cancel it altogether, with Jeremy Korst, general manager of the Windows and Devices team at Microsoft, saying only that “the customer will have the ability to delay it for some period”.

If users do upgrade but don’t like Windows 10 they will have 31 days to roll back to their previous OS.

The automatic installation, the result of Microsoft changing the status of the Windows 10 upgrade to a Recommended update, will be preceded by increasingly insistent nag messages to upgrade. These notices are already being shown to some Windows users and have been criticised for not offering an easy opt-out.

2. Microsoft Edge will get extensions

Windows 10 launched with Microsoft Edge, a new browser that cast off a lot of the legacy code holding Internet Explorer back.

However, while speedy and capable on paper, the browser suffers from its share of bugs and is missing support for extensions, a key feature found in competitors such as Chrome and Firefox.

Microsoft will rectify this omission “early next year” when Korst said it will add extensions to Edge in test builds of Windows 10, ahead of being made generally available.

Extensions are small software programs, typically written using HTML, CSS and JavaScript, that augment the functionality of a browser.

Earlier this month, Microsoft accidentally published a website announcing the introduction of extensions to test builds of Windows 10. The site, which was taken down, referenced extensions for Pinterest and Reddit.

Microsoft originally planned to add support for extensions to Edge this year.

3. Windows 10 will blur the virtual and real world

Microsoft’s Windows 10-powered augmented reality headset HoloLens will ship to developers in the first quarter of 2016.

The augmented reality headset places 3D virtual images in the wearer’s vision so that they appear part of the real world – for instance, a Minecraft landscape sits on a coffee table or a Skype video sits on the wall.

After trying a demo of the headset this week, TechRepublic senior writer Dan Patterson said that though the headset had a limited “field of vision”, “the 3D animations are smooth, easy to interactive with, and result in only marginal eyestrain”.

The HoloLens doesn’t come cheap, with the developer kit priced at $3,000 – although Microsoft says this early release is meant for developers and commercial customers.

Although HoloLens has obvious consumer and gaming uses, Microsoft is stressing its use for business and is working with NASA, AutoDesk, Volvo, Dassault Aviation, Case Western Reserve University, and other large organisations to develop applications for it.

4. More security for enterprise

The coming year will also see some notable new features added to the enterprise version of Windows 10.

Key among these additions is Enterprise Data Protection, which will allow companies to separate work and personal data on devices using containerisation file techniques. It will also encrypt data as it moves around the organisation – helping to ensure that information isn’t accessed by the wrong people.

The feature will be rolled out to people testing Windows under the Insider Program “early this year”.

5. Testers will get a peek at even earlier builds

Those testing early releases of Windows 10 under the Windows Insider Program will be able to get earlier access to new features from January this year.

Those who choose to be in the “fast” ring of the Insider Program will receive builds of Windows 10 more frequently in 2016, according to Microsoft VP Gabe Aul.

The price of testers getting their hands on early builds more regularly will be that this software will likely include more bugs, he said. Those testers who prefer stability to early access should opt for the “slow” ring, he said.

6. Cortana will be everywhere

Microsoft is planning a major upgrade to Windows 10, codenamed Redstone, next year – with reports the upgrade will put Microsoft’s virtual assistant Cortana at the core of the OS.

An unnamed source told The Verge the new Cortana will help users with a much wider range of tasks inside Windows 10, appearing contextually in documents to provide “information and assistance” and giving Cortana control over a wider range of notifications.

The other major upgrade to Cortana will reportedly be an ability to start a task on one device and pick it up on another, for instance if you get a missed call on an Android phone running the Cortana app you could reply from your Windows 10 PC via text.

7. Microsoft doubles down on Windows 10 phones as desktops

A much touted feature of Windows 10 is its ability to run a desktop OS from a phone.

Microsoft’s new Lumia 950 and 950XL handsets can – wirelessly or via a dock – be hooked up to a monitor, mouse and keyboard and used to run a Windows desktop.

The Windows 10 OS can change the look and feel of certain apps, as well as its own appearance, to suit the phone or the desktop, as well as coping with everyday desktop tasks, such as multitasking and copying files from a USB stick.

The expectation is that Microsoft will further commit to this idea of using your phone as a desktop in 2016, with rumours that Panos Panay and the team behind the high-end Surface Book laptop are working on a Surface Phone that will release next year.

8. No more free upgrade

Windows 10 is available as a free upgrade to everyone running Windows 7 or 8.1 but only for a limited time.

The offer of a free upgrade will expire on 29 July 2016 – after which point it seems that users will have to buy a Windows 10 licence.

However, due to the in-your-face tactics that Microsoft is adopting to persuade people to upgrade, it seems unlikely that Windows 7 and 8.1 users will inadvertently miss out on the offer.

9. Windows 10 replaces its predecessors on new PCs

If you’re not a fan of Windows 10 then you should buy a new PC before October.

From the end of October 2016, PC makers will have to sell new machines with Windows 10, rather than Windows 7 or 8.1.

After that point businesses that want to run older Windows versions on new machines will have to rely on downgrade rights or software assurance rights under volume license agreements.

10. Windows 10 Surface Hub arrives

From January 2016 Windows 10 will power another new piece of hardware,Microsoft’s touchscreen computer the Surface Hub.

The successor to its large-screen Perceptive Pixel displays, the Surface Hub will run a custom version of Windows 10 and various apps needed for workplace communication and collaboration, including OneNote, Skype for Business and Office.

The 55-inch, Intel Core i5-based Surface Hub model will sell for $6,999 (estimated retail price), and the Intel Core i7-based 84-inch version for $19,999 ERP.

Have questions?

Get help from IT Experts/Microsofts Cloud Solutions Partner
Call us at: 856-745-9990 or visit: https://southjerseytechies.net/

South Jersey Techies, LLC is a full Managed Web and Technology Services Company providing IT Services, Website Design Services, Server Support, Network Consulting, Internet Phones, Cloud Solutions Provider and much more. Contact for More Information.

To read this article in its entirety click here.

10 small but brilliant things about Google Plus

Takeaway: Google+ includes several attention-grabbing items — like Circles, Google Takeout, and Sparks — but there are some great subtle features you should know about as well.

Have you heard about all the nifty things the new Google Plus social network can do? Of course you have. But have you dug around to see what’s really good beyond the headline items? Well we have, and we’ve brought back some small yet superb details to crow about.

1: Automatic photo uploading from your phone

At first, the Android app for Google+ seems like a nice way to check activity, post about how awesome it is to skip work for a ball game, and so on. But head into the app’s settings, enable Instant Upload, and the way you use your phone, and Google+, changes entirely. Everything you shoot is almost instantaneously synced to a private album in Google+. From there, it’s just one click to sharing the photo, but you’ll want to type out a sentence. Even if you don’t share your stuff, Google+ is basically freeing you from the need to find a cord, fire up a program, and monkey around with your phone storage — everything you shoot is in Google+, too. But you decide whether to put it out there.

2: Unlimited photo storage (pretty much) in Picasa

To make Google+ a place where people want to share their photos, among many, many competitors, Google had to pull out the big guns. In this case, those guns are server storage, something Google has more of than anybody else, by a good long shot. Google can offer almost unlimited photo storage in Picasa, so that photos smaller than 2048 by 2048 in pixels and videos less than 15 minutes long don’t “count” against your storage space. Shoot and shoot and share and shoot again, and Google just keeps smiling at your feeble attempts to take up space.

3: Quick, easy, undo-able photo editing, with I’m Feeling Lucky

Photo presentation in Google+ is a nice, content-forward experience, with a black backdrop and easy sharing or deletion. Even nicer is that Google threw a few of the most helpful photo filters and editing tools in there, too. Click the Actions button just underneath a photo, and you’ll get rotation tools — and more important, Edit Photo. A right-hand sidebar pops up with some Instagram-like filters: cross-process, Orton, and black-and-white. There’s auto-color and auto-contrast and the ever-helpful I’m Feeling Lucky button, which helps non-photo-nerds by applying the most common light and color corrections to your shots.

4: Profiles for better Google search results

Sensing some need to let actual people have a say over the machine math that produces search results, Google previously offered Google Profiles as a dedicated spot where you, the person, could have a say and show up in searches. But like the best advice about vegetables and tax receipts, Profiles weren’t widely adopted by the general user. As Google+ gains users, it’s making the Profile an essential tool in connecting to others and discovering interests, which in turn is causing users to more accurately and fully fill out their Profile. It’s a sweet syrup that helps us swallow the bitter bill of self-promotion, with the healthy result of having a say in what Google says about us.

5: Keyboard shortcuts, both built-in and add-on

Like most Google products, Google+ has a good built-in list of keyboard shortcuts that let you run through stream items, start a new post, and generally navigate the social realm without reaching for your mouse or moving your fingers onto the trackpad. If you want even more no-pointer-needed functionality, try the Google+ Manager for Firefox or Goo Plus Manager in Chrome.

6: Simultaneous YouTube video watching for groups

The group video chat Hangouts inside Google+ have received lots of attention and rave reviews, and for good reason. Hangouts are like group Skype chats, just with Google helping on the server side and with a more polite single-focus video window. But the part that gets less play is how everyone in the Hangout can see the same YouTube video at once, watching it in real time and commenting on specific moments (in text by default, but by voice if you’d like). That’s handy for training, presentation critiques, and other moments when you can’t all be around the same screen.

7: Drag-and-drop sharing

Technically, yes, you can grab links from other Web pages and drop them into Facebook or Twitter for sharing. But Google+ lets you snag photos, links, YouTube videos, and other items and just drag them into the sharing panel. You can even drag Web items into the Share box on that black Google toolbar we mentioned above for truly lazy content making.

8: The universal Google toolbar

Once you’ve activated Google+, nearly every Google Web service shows a kind of universal toolbar, black and seemingly bolted to the top of your viewing window. It provides universal notifications about new Google+ happenings in a little red number square, quick posting to your Google+ stream, and a quick click to see your profile. But it also somewhat normalizes the links to other Google services you’ll see (Gmail, Calendar, Documents, etc.) and provides a consistent feeling to Google’s Web services, a win/win for both the search giant and its most dedicated users.

9: Handy chat client to unburden Gmail

Google+ has the same kind of built-in Gmail/AIM chat window in its lower-left corner that Gmail offers. Gmail, which now does far more than it was originally built for (including free phone calls), could use some help lightening its loading time and memory bulk. So consider keeping Gmail for email and opening Google+ when you are available to be social.

10: Post-publish editing… Enough said

Inspiration comes a lot faster than clean, conscientious copy. On most social networks, that’s just too bad. Twitter and Facebook don’t let you clean up your words or remove photos — you have to delete your post entirely and destroy the comment or reply chain. Google+ provides a little arrow in the upper-right corner of all your posts that drops down to offer editing — as well as comment striking, turning off comments, and yes, post deletion if things really went the wrong way.

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