RingCentral is a company that specializes in providing business VoIP services, fax services and mobile communication solutions. RingCentral continues to offer more features to boost efficiency.
Intercom:
Intercom allows you to call an individual extension that will automatically pick up on speaker. This is a “one-to-one” feature, not a “page-all” feature.
Intercom is available for:
- Cisco – 303 / 502G / 504G / 508G / 509G / 525G / 525G2
- Polycom – 321 / 331 / 335 / 450 / 550 / 560 / 650 / 670 / VVX500
Softphone and Polycom 6000 conference phones can only initiate Intercom using the touch tone command.
Polycom VVX-500
The new color touchscreen IP phone with 12 touch keys that display Presence Status, speakerphone, integrated PoE, Gigabit Ethernet… etc.
Business SMS:
Business SMS easily integrates with iPhone(s) and Android(s) to allows you to use your business RingCentral number to send and receive text messages from customers, colleagues and company departments.
- Unlimited texting
- Ability to text from multiple devices using RingCentral smartphone App
Audio Conference Bridge:
Audio Conference Bridge allows you to setup and/or join unlimited conference calls anytime and anywhere.
- Dedicated conference bridge dial in number
- Free unlimited conference calling
- Host & Participant access codes for each RingCentral User
Call Recording:
Call Recording can be used on your Softphone, IP phone or cell phone and allows you to record conversations on for RingCentral phone number.
- On-demand recording
- Recordings stored in the cloud
- Anytime access for playback or download
Call Park:
Call Park allows you to park a call (put on hold) in two ways:
- Public Call Park – allows anyone to pick up the call
- Directed Call Park – only allows the owner of the extension to retrieve.
