{"id":11592,"date":"2018-03-06T17:07:16","date_gmt":"2018-03-06T22:07:16","guid":{"rendered":"https:\/\/southjerseytechies.net\/blog\/?p=11592"},"modified":"2025-11-03T14:38:34","modified_gmt":"2025-11-03T19:38:34","slug":"kb4090913-windows-10-device-fix","status":"publish","type":"post","link":"https:\/\/southjerseytechies.net\/blog\/kb4090913-windows-10-device-fix\/","title":{"rendered":"KB4090913: Windows 10 Device Fix"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11611\" src=\"https:\/\/southjerseytechies.net\/blog\/wp-content\/uploads\/2018\/03\/sjt-keyboard2018.jpg\" alt=\"\" width=\"500\" height=\"375\" srcset=\"https:\/\/southjerseytechies.net\/blog\/wp-content\/uploads\/2018\/03\/sjt-keyboard2018.jpg 400w, https:\/\/southjerseytechies.net\/blog\/wp-content\/uploads\/2018\/03\/sjt-keyboard2018-300x225.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>We have had a number of users that\u00a0were unable to use their keyboard or mouse on their Windows 10 computer. Microsoft released an update that addresses the issue yesterday.<\/strong><\/p>\n<p><strong>Addresses an issue in which some USB devices and onboard devices, such as a built-in laptop camera, keyboard, or mouse, stop working. This may occur when the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.<\/strong><\/p>\n<div class=\"ng-scope\">\n<div class=\"ng-isolate-scope\">\n<section class=\"section ng-scope\" data-grid=\"col-12\">\n<div class=\"ng-scope\">\n<h2 class=\"c-heading-4 f-lean bold ng-binding\">Known issues in this update<\/h2>\n<hr class=\"c-divider f-pad-bottom-6x f-pad-top-3x\" \/>\n<\/div>\n<div class=\"sjt-content-layout layout-item-0\">\n<div class=\"sjt-content-layout-row\">\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p><strong>Symptom<\/strong><\/p>\n<\/div>\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p><strong>Workaround<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sjt-content-layout layout-item-0\">\n<div class=\"sjt-content-layout-row\">\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>Windows Update History reports that KB4054517 failed to install because of error 0x80070643.<\/p>\n<\/div>\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>Even though the update was successfully installed, Windows Update incorrectly reports that the update failed to install. Select\u00a0Check for Updates\u00a0to verify that there are no additional updates available. You can also type\u00a0About your PC\u00a0in the search box on the taskbar to verify that your device is using the expected OS build. Microsoft is working on a resolution and will provide an update in an upcoming release.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sjt-content-layout layout-item-0\">\n<div class=\"sjt-content-layout-row\">\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>Because of an issue that affects some versions of antivirus software, this fix applies only to computers on which the antivirus ISV updated the ALLOW REGKEY.<\/p>\n<\/div>\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>Contact your antivirus manufacturer to verify that their software is compatible and that they have set the following REGKEY on the computer: Key=&#8221;HKEY_LOCAL_MACHINE&#8221;Subkey=&#8221;SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\QualityCompat&#8221; Value Name=&#8221;cadca5fe-87d3-4b96-b7fb-a231484277cc&#8221; Type=&#8221;REG_DWORD&#8221; Data=&#8221;0x00000000&#8243;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sjt-content-layout layout-item-0\">\n<div class=\"sjt-content-layout-row\">\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>After installing this update, some devices may fail to start, and return INACCESSIBLE_BOOT_DEVICE. This issue occurs when the windows update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.<\/p>\n<\/div>\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>Microsoft is working on a resolution and will provide an update in an upcoming release. Workaround steps are available in <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/4075150\" target=\"_blank\" rel=\"noopener noreferrer\">KB4075150<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sjt-content-layout layout-item-0\">\n<div class=\"sjt-content-layout-row\">\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>Because of an AD FS server issue that causes the WID AD FS database to become unusable after a restart, the AD FS service may fail to start.<\/p>\n<\/div>\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<p>There is no way to undo the database corruption. To return your AD FS server to a functional state, you must restore it from a backup.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sjt-content-layout layout-item-0\">\n<div class=\"sjt-content-layout-row\">\n<div class=\"sjt-layout-cell layout-item-3\" style=\"width: 50%;\">\n<h2>How to get this update<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<div class=\"ng-scope\">\n<div class=\"ng-isolate-scope\">\n<section class=\"section ng-scope\" data-grid=\"col-12\">\n<div class=\"ng-scope\">\n<hr class=\"c-divider f-pad-bottom-6x f-pad-top-3x\" \/>\n<\/div>\n<div class=\"section-body ng-scope\" style=\"box-sizing: inherit; outline: none;\">\n<div class=\"ng-scope\" data-grid=\"col-12\">\n<div class=\"ng-isolate-scope\" data-grid=\"col-12\">\n<div class=\"ng-scope\">\n<p>This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the\u00a0<a href=\"http:\/\/catalog.update.microsoft.com\/v7\/site\/Search.aspx?q=KB4090913\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Update Catalog<\/a>\u00a0website.<\/p>\n<h2><strong>File information<\/strong><\/h2>\n<p>For a list of the files that are provided in this update, download the\u00a0<a href=\"http:\/\/download.microsoft.com\/download\/5\/B\/A\/5BA1BB99-6D5A-47E0-92EF-88C9FD81F2CC\/4090913.csv\" target=\"_blank\" rel=\"noopener noreferrer\" data-content-id=\"\" data-content-type=\"\">file information for cumulative update 4090913<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<h4>Have any questions?<\/h4>\n<p>Call us at:\u00a0856-745-9990 or visit:\u00a0<a href=\"https:\/\/southjerseytechies.net\/\">https:\/\/southjerseytechies.net\/<\/a><\/p>\n<p><a title=\"South Jersey Techies Website\" href=\"http:\/\/southjerseytechies.net\/\">South Jersey Techies, LLC<\/a>\u00a0is a full\u00a0<a title=\"South Jersey Techies Managed Services\" href=\"http:\/\/southjerseytechies.net\/\">Managed Web and Technology Services Company<\/a>\u00a0providing\u00a0IT Services,\u00a0<a title=\"South Jersey Techies: Web Design\" href=\"http:\/\/southjerseytechies.net\/website_design.php\">Website Design Services<\/a>,\u00a0<a title=\"South Jersey Techies: Server Support\" href=\"http:\/\/southjerseytechies.net\/server_install.php\">Server Support<\/a>,\u00a0<a title=\"South Jersey Techies: Network Consulting\" href=\"http:\/\/southjerseytechies.net\/network_consulting.php\">Network Consulting<\/a>,\u00a0<a title=\"South Jersey Techies: Internet Phones\" href=\"http:\/\/southjerseytechies.net\/voip.php\">Internet Phones<\/a>,\u00a0<a title=\"South Jersey Techies: Cloud Solutions Provider\" href=\"http:\/\/southjerseytechies.net\/cloud.php\">Cloud Solutions Provider<\/a>\u00a0and much more.<a title=\"South Jersey Techies: Contact\" href=\"http:\/\/southjerseytechies.net\/contact.php\">\u00a0Contact for More<\/a>\u00a0Information.<\/p>\n<p>To read this article in its entirety\u00a0<a href=\"https:\/\/support.office.com\/en-us\/article\/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b?ui=en-US&amp;rs=en-US&amp;ad=US&amp;fromAR=1\">click here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have had a number of users that\u00a0were unable to use their keyboard or mouse on their Windows 10 computer. Microsoft released an update that addresses the issue yesterday. Addresses an issue in which some USB devices and onboard devices, &hellip;<\/p>\n<p><a href=\"https:\/\/southjerseytechies.net\/blog\/kb4090913-windows-10-device-fix\/\">Continue Reading<span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":11611,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_links_to":"","_links_to_target":""},"categories":[1664,16],"tags":[2177,2175,2176,991,2174],"class_list":["post-11592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft","category-windows","tag-kb4090913","tag-keyboard-or-mouse","tag-os-build-16299-251","tag-windows-10","tag-windows-10-usb-devices"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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